Strategy and PlanningBusiness Area Status

2010 1st Quarter NBOD

Philadelphia, PA

Feb 5, 2010

Agenda

• Summary of VPSP activities – Q1• Summary of Q1 Strategic Plan & Deliverables• Review of Q1 Deliverables and Status• Focus on status of Red & Yellow • Each business area VP will address “Go Green”

plan to remediate Red or Yellow status in their reports

• Look ahead to Q2 deliverables

Summary of VP of Strategy and Planning Activities

• Served as Interim VP of Membership Managementconsolidating all membership issues into one actionable listFormal transfer of responsibilities from past VPMM

• Facilitated development of state of emergency plan• Executing the BDPA – BETF strategic relationship

Finalizing the MOU & Requirements for Sites initiatives

• Solicited 4th Quarter Chapter reports for consolidation of information

• Created framework for Strategic Management Office

Summary of Strategic Plan execution

• The 2010 Strategy consists of executing under the pillars of Operational Cleanup Transformational Change Value Proposition

• From Q4 NBOD meeting – the NEC has committed to deliver 26 items that support these pillars by the Q1 NBOD meeting or the end of Q1 – 3/31/10

• Of the 26 items 8 are on track to be delivered by the due date 18 are in jeopardy of missing due date as indicated by Yellow or Red status (details to be provided by the business

area impacted)

• Of these items – they have a total budget of $90.1K (annual) which $500 has been spent (full financial details to be covered by the VP of Finance)

• 2 additional deliverables to be provided by the founder are not in the presentation but will be delivered as promised

Align 2011 COTY criteria with approved business plan Distribute 2011 COTY criteria to chapters

• The following presentations provide high level summary on the status of these deliverables (goals), how they are being measured, the corresponding budget line item in the 2010 approved budget and the due date (focus on Q1)

Q1 Deliverables

Status Legend

• What the status colors mean

= Complete or on target to meet scheduled date or budget

= In jeopardy of missing target scheduled date or budgetImmediate remediation required

= Will not meet targeted schedule date or budgetnew plan required

President

Strategic Pillar & Objectives Goals

Key Performance Indicators Status

Budget (COA line

item)Due Date

(Complete)

Cross Business

Dependencies

Operational Cleanup Q1

BETF Strategic Alliance

Support 60/40 – Conference Income/other streams of income - Develop overall BETF funding request

Strategic Planning session with BETF

Create MOU between BETF & BDPA

Assign vacant BDPA directors to BETF Board (2)

Overall funding dollars determined for Education and Operation

Strategic Planning with goals & objectives

MOU signed by both organizations

0% vacant BDPA seats

Met with BETF and provided request for education and operation support

100%

75% - final requirements due

50%- 1 person committed

12/31/10

(12/5/09)

3/31/10

3/31/10

VPSP – Strategic Planning & Communication Planning

ED- budget and location with BETF for strategy & Planning. Execution of operational grants

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VP Finance

Strategic Pillar & Objectives GoalsKey Performance

Indicator Status

Budget (COA Line

Item)Spent

Due Date(Complete)

Cross Business

Dependencies

Operational Cleanup

$1700(5300

Finance) Q1  

Corporate Sales Process

Sales Process documented and accepted by NEC

100% review and acceptance

Corporate Sales process published

100% - Draft Completed in for review

0% - awaiting publication

3/31/10

2/5/10 President, VPBM

Expense/Control Process

Expense Control Process documented and accepted by NEC

100% processes documented and stored

Identified known and outstanding issues ;submitted to NEC;Crisis Management Team selected and awaiting approval 2/5/10 NEC

Financial Governance Model

Create Team

Create Processes

100% team in place (5 people)

Processes reviewed and accepted

0% - no update – pending outcome of financial crisis 2/5/10

Financial SOP’s Reviewed and Revised

Review all Financial SOP’s

Recommendations (changes) to existing SOP’s

100% known Financial SOP’s reviewed

Recommendations provided to NEC and accepted

100% Complete

90% Completed and provided to NEC– pending approval

$500.00 of $1500 budget spent travel to national Office(5300-04)

3/31/10

3/31/10

NEC

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VP Finance (cont’d)

Strategic Pillar & Objectives Goals Key Performance Indicator Status

Budget (COA Line Item)

SpentDue Date

(Complete)

Cross Business

Dependencies

Operational Cleanup$1700

(5300 Finance) Q1  

Conference Operations Update

0% - Conference Operations have not started

Conduct External Audit

File 990’s

Completed External Audit

990’s filed for all previous years

External Audit 100% complete

5% - discussed process with external audit firm, Walker & Associates. Cost will be $24,000 (12,000 per audit with $6,000 due to start and $6,000 due 20 days after audit is started)

$26,250 (5100-01) 3/31/10 ED

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Strategic Pillar & Objectives Goals

Key Performance Indicator

Budget (COA line

item) StatusDue Date

Completed

Cross Business

Dependencies

Value Proposition Q1  

Brand Analysis

Develop Brand Analysis of BDPA with recommendations for improved positioning to present to the NBOD for review $30,000.00

(6000-10)

80% Complete 3/31/10

BDPA Media Kit

Develop Media Kit for BDPA. 10 components of BDPA Media Kit complete

$30,000.00(6000-10)

75% 3/31/10

Satisfaction Survey

Submit BDPA Satisfaction survey to determine internal and external expectations of BDPA

80% response - internal and external

$0

85% 3/31/10

NBOD Training

Develop Training Curriculum for incoming and incumbent Chapter Presidents

Deliver Training with 80% Presidents with Chapters in good standing – trained – 85% Satisfaction with Training

10 Training presentations consolidated into curriculum

# of Presidents trained

# of Surveys recd 85% or above rating $2500

(6000-11)

100% - all training presentations recd and consolidated

0% - on track to be delivered by due date

2/5/10 NEC Presenters, CIO – document repository

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VP Business Management

VP Business Management, cont’d

Strategic Pillar & Objectives

GoalsKey Performance

Indicators Status

Budget (COA line

item)Due Date

Cross Business Dependencies

Organizational Transformation Q1

Regional Transformation

Reorganize BDPA into a regional structure

Update and approve By-law Changes to support new structure

Membership database setup to support regional structure

Operate with new regional structure (4) regions

Structural model completed and accepted – majority by vote

By-Law changes submitted

Communications to all stakeholders completed

Membership database updates complete

100% - Structure presented at Q4 NBOD

0% - review at Q1 NBOD

0%

0% -

$1500(6000 07 )‐

2/5/10

Q2 Board Meeting

Q3 Board Meeting

12/31/10

Value Proposition

Communication/Publication Schedule

Provide Schedule for all BDPA Publications

Provide Schedule of all BDPA external communications

Publication schedule completed and posted on BDPA website

Communication schedule completed and posted on BDPA website

70%

70%$2000

(6000-05) 3/31/10

Member Services, Corp Sales, Membership Management, CIO

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Executive Director

Strategic Pillar & Objectives Goals Key Performance Indicator

Budget (COA Line

Item) StatusDue Date

Completed

Cross Business

Dependencies

Operational Cleanup$100,000(5100-09) 10% Q1  

Annual conference

$250K in registrations

Total of $950K in Conference Income

# registrants for conference in MAP

database

# of all items sold vs. 2010 approved budget

(4100 – National Conference Income)

$8,000 (est salary)

(5100-09)

66 registrations

2% income 3/31/10 None

Corporate Sales Moved to Milt Haynes

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Strategic Pillar & Objectives Goals

Key Performance Indicator

Budget (COA line

item) StatusDue Date

Completed

Cross Business

Dependencies

Value Proposition Q1  

Increase Membership by 10%

Grow Membership by 60% in 20101st Qtr 10%2nd Qtr 15%3rd Qtr 20%4th Qtr xx%

Baseline of 2189 as presented in 4th Qtr – monthly membership increase as reported in MAP

$19,800(6500)

5 Chapter on track to meet goal – Interim VPMM in place – ramp up process to begin in Q2$0 spent

3/31/10 VPMS, VPBM – Marketing Material, Membership toolkits,

Research and Analysis of Chapter Status

Reports being analyzed and submitted to chapters for approval

100% Chapter status completed – baseline 45 chapters

$0

50% - need to communicate to chapters and update website

3/31/10

Review database issues

Determine all issues from previous administration, list and resolve.

All database issues from 2009 are closed

$0

100% 2/8/10

Develop HBCU Chapter Process

Develop College Recruitment process – focus on HBCU’s

Provide Process to Chapters for execution

Process documented

Chapters accept process – 100% sign-off $4500

(6600-13)

0% - VPMM position vacant w/interim in Q1– will push to 2nd Qtr

$0 spent

3/31/10

Develop member benefits kit

Member benefits outlined for each member category

Toolkit provided to Chapters

Member benefit Matrix completed

All Chapters provided toolkit

$2000(6600-20)

0%

0% progress$0 spent

3/31/10

3/31/10

VP Member Services

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Membership Management

VP Member Services

Strategic Pillar & Objectives Goals Key Performance Indicator

Budget (COA Line

Item) StatusDue Date

Completed

Cross Business

Dependencies

Value Proposition Q1  

Community – BFTAW – Support and execute BFTAW with BDPA chapters

70% Chapters funded and execute BFTAW program

Baseline 45 Chapters - % of chapters reporting BFTAW funding rec’d

$500 (6600-18)

0% reported receiving funds

for BFTAW

$0 spent against budget 2/28/09 None

National Technology Webinar I

Minimum 40 participants # of affirmed participants from 100+ RSVP’s $0

10% of goal – 4 participants confirmed 3/31/10 None

Career Coaching and Resume Writing Class I

Minimum 20 participants# of Affirmed

participation from BDPA members solicited $0

10% - 2 participants confirmed 3/31/10 None

Chapters: Prepare VPMS Toolkit and Handbook

Delivery of documents to local chapter Presidents and VPs of Member Services

2 documents in toolkit $0

40% of documentation

completed 3/31/10 VPMM

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Chief Information Officer

Strategic Pillar & Objectives Goals Key Performance Indicator Status

Budget (COA line

item) Due DateCross Business Dependencies

Operational Cleanup $5000 Q1

Enhance Infrastructure

Re-platform BDPA Mail to Google Mail

Re-establish the BDPA Portal

Migrate mail to an external mail service provider by Q1 2010

Establish File Server services by Q1 2010

75%

100%

$0

$120

2/22/10

1/1/09

None

None

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Strategy & Planning

Strategic Pillar & Objectives Goals Key Performance Indicators Status

Budget (COA line

item)Due Date

Cross Business

Dependencies

Operational Cleanup Q1  

Create Strategic Management Office (SMO)

Members of the BDPA VPSP/NBOD to participate in the SMO

Health of deliverables: Create Balanced Scorecard for all Business areas supporting strategy

VJD’s created for SMO members (4)

3 members interviewed and selected by VPSP 

SMO rolled out to NEC and NBODBalanced Scorecards completed by all business areas

50% - Need to complete by 2/5/10

0%

0%

100% - VPSP completed No budget

2/5/10

2/26/10

3/31/10

1/11/10

CIO – portal to house information

CIO, ED, VPF,VPBM, VPMM, VPMS for all scorecards 

Transformational Change      Q1  

Strategic partnership with ITSMF

Formal transition of ITSMF responsibilities

Develop organizational structure w/committee

Present new organizational structure 

Complete meeting with current chair

Organizational structure agreed on by committee

NBOD vote on organizational structure 

Transition completed on 12/7/09

VPSP has been introduced

0% - meeting with new admin needed No budget

12/31/09

3/31/10

5/2/10President, ED, ITSMF

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Q2 Deliverables – The look ahead