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Strategy Deployment: From OGSMs to Hoshin Kanri Tony Hayes – Global Director, Continuous Improvement Trina Poston – Senior Continuous Improvement Consultant
Strategy Deployment: From OGSMs to Hoshin Kanri
Tony Hayes – Global Director, Continuous Improvement
Trina Poston – Senior Continuous Improvement Consultant
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“There’s not a single thing we are doing that we can’t do better”
- Dick Haworth
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Strategic Overview
OWS HMS
Our Foundation Promise / Mission / Vision / Values
People
Develop
Solutions
Drive
Demand Deliver
Excellence
Supporting Infrastructure – HR / IS / Finance
Shareholder Objective – Be the Best Customer Satisfaction / Market Share Growth / Profitability
Order | Plan | Manufacture |
Transport | Customer Service
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Tony Hayes Rick Whitman Brian DeVries Amy Sequeira Katie Lanenga Trina Poston
Global Director of
Continuous Improvement
Sr. Continuous
Improvement Champion
Continuous Improvement
Champion
Sr. Continuous
Improvement Champion
Assoc. Continuous
Improvement Champion
Sr. Continuous
Improvement Champion
Bruce, MS Big Rapids Components Holland Components HMS Program Support Demand
Conover, NC Big Rapids Wood Distribution Delivery
Highpoint, NC Kentwood Walls Development
Panels Ludington Portfolio Companies
Laminates
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The Shingo™ Model 4 Dimensions and the Guiding Principles
“A relentless barrage of ‘why’s’ is the best way to prepare your mind to pierce the clouded veil of thinking caused by status quo. Use it often.”
- Dr. Shigeo Shingo
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Challenge Condition: Strategy Development & Deployment
Alignment Velocity Vision Organizational Staffing / Design Narrative Open to Interpretation Misalignment across Value Streams Lacked Cross-functional Resourcing Cadence for Performance Reporting
OGSM Model
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Enterprise Alignment
Corporate strategy on one page!
1: WHAT
2: HOW FAR
Integrated Performance Scorecard
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Challenges & Barriers
Lessons Learned
Value Proposition is Self Explanatory
Keep it Simple – Identify the vital few and advance them
Communication is Key
Engage a Change Champion
Early Adopters are Critical
Share Success Stories
Multiple Uses (Recruitment, Retention, Annual Goals, Team Alignment, Daily Prioritization)
Build in Review Cadence
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Empower: Every member is empowered in a safe
environment, where risk taking is
encouraged to affect change and
continually improve.
Enable: Every member is enabled to
collaborate with others, generate
innovative ideas and drive continuous
improvement.
Engage: Every member is engaged through
their daily involvement, participation,
and commitment to continually
improve.
Alignment Builds Collaborative Culture
Stay the Course
