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WEVE BEE
WRONG
ALL ALONThursday, December 2, 2010
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OR
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PERSISTENMETACOGNITI
ERRORS ADVERTISINThursday, December 2, 2010
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AND HOW
DIGITALMAKES IT BETT
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EVP Chief Technology Strategist //
McCann Erickson NY
Digital Ninja //
Naked Communications
\\ Founding Spy
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WHAT IS STRATEGY?
WHAT ARE THEY FOR?
WHAT IS ACCOUNT PLANNING?
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I used to sell strategy
Strategy is making informed decisions about how to achievepredetermined objectives
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"Account planning is the discipline that brings the consume
process of developing advertising.
VOICE OF THE CONSUMERIN ORDER TO
MAKE THE WORK, WORK
DIRECT + INSPIRE CREATIVITStephen King, believing that clients deserved a better way othings, proposed a process of advertising development thatlittle less gut feeling and a little more scientific founda
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http://en.wikipedia.org/wiki/Consumerhttp://en.wikipedia.org/wiki/Consumerhttp://en.wikipedia.org/wiki/Disciplinehttp://en.wikipedia.org/wiki/Discipline8/8/2019 Strategy Digital 2010
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CREATIVE PLANNINGACC
OUNT
PRODUCTION
agency
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"the best new business to
ever invented"
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TELL PEOPLE ABO
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GARETHS SLI
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BUT THE CONSUMER RESEARCH
SAYS OTHERWISE....
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ATTITUDES
BEHAVIORSThursday, December 2, 2010
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METACOGNITIVE ERROR
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ll
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We know brand preferencesusually
arent rational, he says, and ye
we still persist in trying to rational messages into our
advertising.- Paul Feldwick METACOGNITIVE ERROR
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METACOGNITIVE ERROR
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Somehow 30 seconds of entertaining nonse
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g
leads to a situation where people not only ch
this brand but will pay 35% more for it.
- Paul Feldwick
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WHAT EVERYONE ELSE SAYS
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ABOUT YOU
BRAND
WHO YOU ARE
WHAT YOU DO
ADS
CSR
RETAIL
RETAIL
PRODUCT
PR
STAFF
SERVICE
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METACOGNITIVE ERROR
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EVOLUTION NEEDED TO STRAT
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USP
SELLING
BRANDS
DIFFERENTIATION
EXPERIENCE
ENHANCEMENT
EVOLUTION NEEDED TO STRAT
THE ROLE OF ADVERTISING
DIGITAL
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We know brand preferences usually
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We know brand preferencesusually
arent rational, he says, and ye
we still persist in trying to rational messages into our
advertising.- Paul Feldwick METACOGNITIVE ERROR
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DIGITAL IS DIFFERE
THE WORLD ISDIGITALDIFFEREN
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Ourfocusshouldbenotonemergingtechnologiesbuton
emergingculturalpractices.Henry Jenkins,Professorof
Comparative Media,MITandauthorofConvergenceCultur
e:WhenOld
andNewMediaCollide!
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`
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FROM VIEWING...
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TO DOING
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PASSIVE
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ACTIVE
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GIVE PEOPLE A ROLE
GAPS IN THE PROCESS
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Source: http://www.slideshare.net/adliterate/media-fragmentation
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MEDIAKnowing how to reach th
http://www.slideshare.net/adliterate/media-fragmentationhttp://www.slideshare.net/adliterate/media-fragmentation8/8/2019 Strategy Digital 2010
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ACCOUNT PLANNING
Understanding the consumer
> CONTENTThursday, December 2, 2010
DEF UH NISH UN:
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DEF UH NISH UN:
COMMUNICATION PLANNING
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EVERY NEW
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EVERY NEW
CHANNEL
CHANGES THENTIRE SYSTE
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Twitter Account
FOLLOW
RETWEET@ENGAGEINFLUENCER ENGAGEMENT + CONTENT
SYNDICATION
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Recruitment Ads andOutreach to find the6 Electronaut Recruits
kiittens.com
Explore the Active E Car
Realtime Data Visualization
BLOG
BLOG
SS
BLOG
BLOG
BLOG
SocialImpressions
FacebookData Application
FacebookApplication / TAB
Mobile Application
GranularCity Data Viz
Individual
Content Streams
PROMOTIONAL EVENTS
Individual TwitterAccounts
Advertising UsingLive Data
Social Media EngagementContent launch
Solicit input from crowd
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FROM IDEAS THA
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FROMIDEAS THA
ARECONTENT
TO IDEAS THATCREATECONTEN
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BUT...CONTEN
IS NO LONGE
ENOUGHThursday, December 2, 2010
NEW MARKETING
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NEW MARKETING
SOLVING BRAND PROBLBY
SOLVING CONSUMER
PROBLEMSThursday, December 2, 2010
PROBLEMS: BRAND + CONSUM
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The greatest challenge to any thinker is stating the problem
in a way that will allow a solutionGeorge Bernard Shaw
INSIGHT AND PARTICIPANTS
PARTICIPANT ROLE
DESIRED BRAND ACTION
WHERE SHOULD THAT HAPPEN
DESIRED CONSUMER BEHAVIORThursday, December 2, 2010
WHAT BRAND PROBLEM ARE WE SOLVING?
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WHAT BRAND PROBLEM ARE WE SOLVING?
WHAT CUSTOMER PROBLEM ARE WE SOLVING?
WHO ARE THE PARTICIPANTS & WHO ARE THE PASSI
WHAT DOES THE BRAND WANT TO DO FOR PEOPLE
WHERE DOES THAT HAPPEN?
HOW CAN THEY PARTICIPATE?
WHAT DO WE WANT THEM TO DO?
WHAT DO PARTICIPANTS DO AND SAY?
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DO SOMETHING FO
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TELL PEOPLDO SOMETHING
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TELL PEOPDO SOMETHING
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PEOPLE SOCIAL & PARTICIPATORY
BRANDS BEHAVIORAL TEMPLATES
STRATEGYHOWTO CREATE VALU
BRIEFSACTIONS + CHANNELS
SYSTEMSARCHITECTUREThursday, December 2, 2010
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fyakob@mdc-partne
farisyakob.c
@faris
Thursday, December 2, 2010
mailto:[email protected]:[email protected]