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Strategic Management
Case Study
Strategic management Strategic management
Case study:
ITC Limited
Prepared By: Manohar M. M. Iyer
XMBA Batch 19 , ITM Vashi, 2012.
Strategic Management
Case Study
Disclaimer
– This presentation is prepared purely as an educational project assignment to be
submitted as a component of the XMBA curriculum being conducted by ITM
(Institute for Technology and Management) at Vashi, Navi mumbai.
– The information contained within this presentation is for sample representation
purposes only.purposes only.
– Though this document is prepared by taking due references from various websites,
however, no information contained in this document should be considered by any
individual, investor,share holder, group, organization, company or any other entity
as a true & correct information provided directly by ITC Ltd.
– The reader of this presentation is strongly advised not to use this as a guide that
may influence any of your ideas/views/interests/feedback related to ITC Ltd.
Prepared By: Manohar M. M. Iyer
XMBA Batch 19 , ITM Vashi, 2012.
Strategic Management
Case Study
Introduction
• To understand the strategic management
initiatives implemented by ITC Ltd. by
perusing the following areas
– What is ITC Ltd?– What is ITC Ltd?
– Diversifications
– Contribution of products towards the Group
– Performance over the years
• An attempt to suggest future strategy
Prepared By: Manohar M. M. Iyer
XMBA Batch 19 , ITM Vashi, 2012.
Strategic Management
Case Study
What is ITC Ltd.?
Prepared By: Manohar M. M. Iyer
XMBA Batch 19 , ITM Vashi, 2012.
Strategic Management
Case Study
The ITC Profile
• Started on August 24, 1910 as Imperial Tobacco
Company of India Limited
• Became India Tobacco Company Limited in 1970
• Renamed as I.T.C. Limited in 1974• Renamed as I.T.C. Limited in 1974
• Over the years built a portfolio encompassing a wide
range of businesses.
• Rechristened as 'ITC Limited‘ on September 18, 2001
• Current Market capitalization of over US $ 33 billion
• Current Turnover of US $ 7 billionPrepared By: Manohar M. M. Iyer
XMBA Batch 19 , ITM Vashi, 2012.
Strategic Management
Case Study
ITC list of Businesses
• Cigarettes
• LRBD
• Hotels
• Paperboards & Specialty Papers• Paperboards & Specialty Papers
• Packaging
• Agri Business Division
• Agri Business Division - ILTD
• e-Choupal
Prepared By: Manohar M. M. Iyer
XMBA Batch 19 , ITM Vashi, 2012.
Strategic Management
Case Study
ITC Purpose
• Vision
Sustain ITC's position as one of India's most valuable corporations through
world class performance, creating growing value for the Indian economy
and the Company’s stakeholders.
• Mission • Mission
To enhance the wealth generating capability of the enterprise in a
globalizing environment, delivering superior and sustainable stakeholder
value .
• Core Values
Aimed at developing a customer-focused, high-performance organization
which creates value for all its stakeholders, includes Trusteeship, Customer
Focus, Respect For People, Excellence, Innovation and Nation Orientation.Prepared By: Manohar M. M. Iyer
XMBA Batch 19 , ITM Vashi, 2012.
Strategic Management
Case Study
Chairman Speaks
• "ITC believes that its aspiration to create
enduring value for the nation provides the
motive force to sustain growing shareholder
value. ITC practices this philosophy by not only value. ITC practices this philosophy by not only
driving each of its businesses towards
international competitiveness but by also
consciously contributing to enhancing the
competitiveness of the larger value chain of
which it is a part.“ – Shri. Y C DeveshwarPrepared By: Manohar M. M. Iyer
XMBA Batch 19 , ITM Vashi, 2012.
Strategic Management
Case Study
Corporate Strategy
• Create multiple drivers of growth by developing a portfolio of world class businesses
that best matches organizational capability with opportunities in domestic and export
markets.
• Continue to focus on the chosen portfolio of FMCG, Hotels, Paper, Paperboards &
Packaging, Agri Business and Information Technology.
• Benchmark the health of each business comprehensively across the criteria of Market
Standing, Profitability and Internal Vitality. Standing, Profitability and Internal Vitality.
• Ensure that each of its businesses is world class and internationally competitive.
• Enhance the competitive power of the portfolio through synergies derived by blending
the diverse skills and capabilities residing in ITC’s various businesses.
• Create distributed leadership within the organization by nurturing talented and focused
management teams for each of the businesses.
• Continuously strengthen and refine Corporate Governance processes and systems to
catalyze the entrepreneurial energies of management by striking the golden balance
between executive freedom and the need for effective control and accountability.
Prepared By: Manohar M. M. Iyer
XMBA Batch 19 , ITM Vashi, 2012.
Strategic Management
Case Study
Diversifications
Prepared By: Manohar M. M. Iyer
XMBA Batch 19 , ITM Vashi, 2012.
Strategic Management
Case Study
The ITC Journey
• Initial years primarily devoted to growth of Cigarettes and
Leaf Tobacco businesses.
• Packaging & Printing Business set up in 1925 as a strategic
backward integration
• In 1975, the Company launched its Hotels business with the • In 1975, the Company launched its Hotels business with the
acquisition of a hotel in Chennai which was rechristened 'ITC-
Welcomgroup Hotel Chola‘
• In 1979, ITC entered the Paperboards business by promoting
ITC Bhadrachalam Paperboards Limited.
• In 1990, ITC acquired Tribeni Tissues Limited, a major supplier
of tissue paper to the cigarette industry.
Prepared By: Manohar M. M. Iyer
XMBA Batch 19 , ITM Vashi, 2012.
Strategic Management
Case Study
The ITC Journey…………………….(contd.)
• In 1990, set up the Agri Business Division for export of agri-
commodities.
• Entered the Lifestyle Retailing business with the Wills Sport range of
international quality relaxed wear in 2000
• In 2000, ITC spun off “ITC Infotech India Limited”
• 2002’s Safety Matches initiative; brands like iKno, Mangaldeep and Aim.
• In 2003 forayed into the marketing of Agarbatti; Mangaldeep.
• Launched range of notebooks under brand Paperkraft in 2002 &
Classmate in 2003. 2007- 2009 saw the launch of Practical Books,
Drawing Books, Geometry Boxes, Pens and Pencils under the
'Classmate' brand.
• ITC entered the Personal Care Business in 2005; 'Essenza Di Wills',
'Fiama Di Wills', 'Vivel' and 'Superia' brands.Prepared By: Manohar M. M. Iyer
XMBA Batch 19 , ITM Vashi, 2012.
Strategic Management
Case Study
The ITC Journey……………………………..
ITC's foray into the Foods business
• In August 2001 with the introduction of 'Kitchens of India'
ready-to-eat Indian gourmet dishes.
• In 2002, ITC entered confectionery and staples segments :
launched “mint-o” , “Candyman” and “Aashirvaad “
• 2003 witnessed introduction of Sunfeast (biscuits segment).• 2003 witnessed introduction of Sunfeast (biscuits segment).
• Entered branded snacks category with Bingo! in 2007
• In 2010, ITC launched Sunfeast Yippee! to enter the Indian
instant noodles market
Prepared By: Manohar M. M. Iyer
XMBA Batch 19 , ITM Vashi, 2012.
Strategic Management
Case Study
Contribution of products towards
the Groupthe Group
Prepared By: Manohar M. M. Iyer
XMBA Batch 19 , ITM Vashi, 2012.
Strategic Management
Case Study
Facts - Net Profit up 20.2%
Food Business
• Non - Cigarette FMCG segment registers robust revenue growth of
23%
• 'Aashirvaad' atta strengthened its leadership position across
markets & with value-added offerings like 'Multi-grain' and 'Select'
brands, the Staples category improved margins.brands, the Staples category improved margins.
• 'Sunfeast Yippee!' noodles continued to garner consumer franchise
• 'Sunfeast' biscuits sustained its robust growth trajectory, launched
'Kaju Badam Cookies’ response been encouraging.
• The Bingo! range of potato chips and finger snacks grew at a rapid
pace. 'Tangles’ and 'Mad Angles Masti Chaat' were well received by
target consumers
Prepared By: Manohar M. M. Iyer
XMBA Batch 19 , ITM Vashi, 2012.
Strategic Management
Case Study
Facts - Net Profit up 20.2%
Personal Care
• The Personal Care Products business made significant strides during
the quarter with its carefully crafted portfolio of product offerings
under the 'Essenza Di Wills', 'Fiama Di Wills', 'Vivel' and 'Superia'
brands, further gaining consumer franchise.
• The skin care category was fortified with the launch of 'Vivel • The skin care category was fortified with the launch of 'Vivel
Summer Fair', a differentiated summer specific offering with Triple
Filter SPF 15 and Aloe Vera for fresh, fair skin.
• Together with 'Vivel Active Fair' and 'Superia Super Fair', the
augmented portfolio of fairness creams continues to receive
encouraging consumer response and is being rolled out to target
markets.
Prepared By: Manohar M. M. Iyer
XMBA Batch 19 , ITM Vashi, 2012.
Strategic Management
Case Study
Facts - Net Profit up 20.2%
Education & Stationery Products
• The Education & Stationery Products business registered
impressive growth powered by the 'Classmate' brand
which continued to consolidate its leadership position in
the student notebooks category. the student notebooks category.
• In the writing instruments and scholastic products
categories, the business introduced a number of new
products and variants in pens, pencils and scholastic
products under the 'Classmate and 'Paperkraft' brands.
Prepared By: Manohar M. M. Iyer
XMBA Batch 19 , ITM Vashi, 2012.
Strategic Management
Case Study
Facts - Net Profit up 20.2%
Cigarettes
• Several initiatives across the portfolio in terms of pack
modernization and introduction of variants and limited
edition packs under the Classic', 'Flake', 'Gold Flake
Premium Filter' brands further bolstering market standing Premium Filter' brands further bolstering market standing
• Also test marketing filter cigarettes of length not
exceeding 65 mm.
• On the manufacturing front, investments continued to be
made towards enhancement of quality, productivity and
variety.
Prepared By: Manohar M. M. Iyer
XMBA Batch 19 , ITM Vashi, 2012.
Strategic Management
Case Study
Facts - Net Profit up 20.2%
Hotels
• In line with its investment led growth strategy, given the compelling
longer term potential of this sector, the Company, through a newly
formed subsidiary, acquired a prime plot of land in Colombo, Sri
Lanka on a 99-year lease from the Government of Sri Lanka, for
developing a 5- star luxury property. developing a 5- star luxury property.
• The super luxury property, ITC Grand Chola at Chennai, is complete
and awaiting statutory clearances prior to commercial launch.
• The construction activity of the new luxury properties at Kolkata
and at Classic Golf Resort near Gurgaon are progressing
satisfactorily.
Prepared By: Manohar M. M. Iyer
XMBA Batch 19 , ITM Vashi, 2012.
Strategic Management
Case Study
Facts - Net Profit up 20.2%
Paperboards, Paper & Packaging
• Segment Revenues recorded a growth of 9%
• Segment Results grew faster at 17% driven
primarily by continuous enhancement in the
product mix. product mix.
• The business continues to leverage its state-of-
the-art facilities to provide strategic sourcing
support to the FMCG businesses, enabling product
differentiation and faster speed-to-market.
Prepared By: Manohar M. M. Iyer
XMBA Batch 19 , ITM Vashi, 2012.
Strategic Management
Case Study
Facts - Net Profit up 20.2%
Agri Business
• The business continues to provide strategic
sourcing support to the Company's Cigarettes and
Branded Packaged Foods business by ensuring
high quality supplies at optimal costs. high quality supplies at optimal costs.
• The new green leaf tobacco threshing facility in
Karnataka is fully operationalized and will further
enhance quality and improve supply chain
efficiencies.
Prepared By: Manohar M. M. Iyer
XMBA Batch 19 , ITM Vashi, 2012.
Strategic Management
Case Study
Performance over the years
Prepared By: Manohar M. M. Iyer
XMBA Batch 19 , ITM Vashi, 2012.
Strategic Management
Case Study
Results 2012
• Net Revenue : +15.3%
• Profit from Operations : +21.3%
• Profit Before Tax : +20.6%
• Net Profit : +20.2%• Net Profit : +20.2%
• Gross Income for the year grew by 14.9% to over Rs.
36,000 crores.
• Profit before tax increased by 22.4% to over Rs. 8,800
crores
• Net Profits grew by 23.6% to over Rs. 6,100 crores.Prepared By: Manohar M. M. Iyer
XMBA Batch 19 , ITM Vashi, 2012.
Strategic Management
Case Study
Over the years
• Non-cigarette segment net revenue growing 12-fold from
about Rs. 1,360 crores in 1996 to Rs. 16,150 crores today.
• 57% of net segment revenue from businesses other than
cigarettescigarettes
• Market capitalization, which stood at Rs. 5,570 crores in
1996, has multiplied over 35 times to touch Rs. 2 lakh
crores.
• Total Shareholder Returns, measured in terms of increase
in market capitalization and dividends, have grown at a
compound rate of 25.7% per annum during this period.Prepared By: Manohar M. M. Iyer
XMBA Batch 19 , ITM Vashi, 2012.
Strategic Management
Case Study
Attempt to suggest future
strategystrategy
Prepared By: Manohar M. M. Iyer
XMBA Batch 19 , ITM Vashi, 2012.
Strategic Management
Case Study
SWOT
• STRENGTHS– Brand Image
– Distribution Network
– Management
• WEAKNESS• WEAKNESS– Unrelated diversification
• OPPORTUNITY– Rural Market
– E – choupal
• THREATS– Increasing tax in Cigarettes & Health hazard
– Competition From Domestic & International players
Prepared By: Manohar M. M. Iyer
XMBA Batch 19 , ITM Vashi, 2012.
Strategic Management
Case Study
Competitors of ITC Ltd
• Parle, Britannia, etc.
• Godrej, Unilever Ltd, etc.
• TCS, Wipro, infosys, etc.• TCS, Wipro, infosys, etc.
• TAJ hotels, Sherton, etc.
• Etc., etc., since ITC is diversified in to
various areas
Prepared By: Manohar M. M. Iyer
XMBA Batch 19 , ITM Vashi, 2012.
Strategic Management
Case Study
Suggested Strategies
• Gradually divest from Tobacco business
• Invest in Non-Tobacco Agri producton (Aid ITC
foods)
• Increase M & A to boost ITC infotech business• Increase M & A to boost ITC infotech business
• May enter into other FMCG sectors like soaps &
detergents or soft drinks
• Use & increase distribution network to penetrate
Rural MktsPrepared By: Manohar M. M. Iyer
XMBA Batch 19 , ITM Vashi, 2012.
Strategic Management
Case Study
I thank one and all who have provided me with the opportunity to handle this
responsibility and the knowledge & support to prepare this Presentation.
Please feel free to forward your valuable feedback, comments, queries and
suggestions related to this presentation to [email protected]
Thank you,
Warm regards,
Manohar M. M. Iyer
XMBA Batch 19 , ITM Vashi, 2012
Prepared By: Manohar M. M. Iyer
XMBA Batch 19 , ITM Vashi, 2012.