18
STRESS MANAGEMENT idil Gonder / CRM Instructor@2007
STRESS MANAGEMENTidil Gonder / CRM Instructor@2007
idil Gonder / CRM Instructor@2007
What is “STRESS”?
Stress is the emotional and physical strain caused by our response to pressure from the outside world.
Common stress reactions include tension, irritability, inability to concentrate, and a variety of physical symptoms that include headache and a fast heartbeat.
idil Gonder / CRM Instructor@2007
The physical symptoms of stress include:
Dry mouth A pounding heart Difficulty breathing Stomach upset Frequent urination Sweating palms Tight muscles that may cause pain
and trembling
What is “STRESS”?
idil Gonder / CRM Instructor@2007
Types of Stress
Physical Stress
Physiological Stress
Emotional Stress
idil Gonder / CRM Instructor@2007
Nice To Know: Job-related stress is extremely common. According to the Jobs Rated Almanac, the five most stressful jobs are...
Types of Stress
idil Gonder / CRM Instructor@2007
1. President of the United States
2. Firefighter 3. Senior corporate executive
4. Race car driver
5.Taxi driver
The Five Most Stressful Jobs...
idil Gonder / CRM Instructor@2007
The Five Most Stressful Jobs...
AND...
idil Gonder / CRM Instructor@2007
The Five Most Stressful Jobs...
FLIGHT CREW!
idil Gonder / CRM Instructor@2007
Stages of Stress
ALARM STAGE
As you begin to experience a stressful event or perceive something to be stressful psychological changes occur in your body. This experience or perception disrupts your body’s normal balance and immediately your body begins to respond to the stressor(s) as effectively as possible.
idil Gonder / CRM Instructor@2007
RESISTANCE STAGE
During this stage your body tries to cope or adapt to the stressors by beginning a process of repairing any damage the stressor has caused.
Stages of Stress
idil Gonder / CRM Instructor@2007
EXHAUSTION STAGE
During this stage the stressor is not being managed effectively and the body and mind are not able to repair the damage.
Stages of Stress
idil Gonder / CRM Instructor@2007
Stages of Stress
idil Gonder / CRM Instructor@2007
Stress and Performance
Two effects of connection:
*energising to increase performance
*interfering which detracts from performance
idil Gonder / CRM Instructor@2007
Stress and Performance
panic
idil Gonder / CRM Instructor@2007
Dealing With Stress
T is for "Tune in" - Get into the habit of noticing early signs of stress.
A is for "Analyze" - Think about the source or causes of your stress.
R is for "Respond" - Deal with the cause of your stress, and its effects on you.
P is for "Prevent" - Develop good stress-reduction habits for a healthier lifestyle.
idil Gonder / CRM Instructor@2007
AVOIDENCE
TIME MANAGEMENT
DIET AND EXCERCISE
TELL SOMEONE
Dealing With Stress
idil Gonder / CRM Instructor@2007
PRIORITISE
SELF EXAMINATION
RELIGION
Dealing With Stress
idil Gonder / CRM Instructor@2007
Dealing With Stress
