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STRESS
MANAGEMENT
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DEFINATIONDEFINATION OF STRESSOF STRESS
Stress is defined as anything thatStress is defined as anything that DISRUPTSDISRUPTS the normal person’sthe normal person’s
physical or mental wellbeing. The process of stress has a stressor physical or mental wellbeing. The process of stress has a stressor
or stimulant that causes or stimulates stress in any situation. Aor stimulant that causes or stimulates stress in any situation. A
stressor is in itself neither positive nor negative, good nor bad, it isstressor is in itself neither positive nor negative, good nor bad, it is
how one reacts to it which determines its positivity or negativity.how one reacts to it which determines its positivity or negativity.
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Stress can be differentiated by the way in which it affects the body andStress can be differentiated by the way in which it affects the body and
mood of an individual. It can be either positive or negative.mood of an individual. It can be either positive or negative.
1. Positive stress is called1. Positive stress is called EUSTRESSEUSTRESS.. It triggers the body alarm andIt triggers the body alarm and
enhances a person’s attention, performance, and creativity. It has temporaryenhances a person’s attention, performance, and creativity. It has temporary
effects.effects.
2. Negative stress is called2. Negative stress is called DISTRESSDISTRESS.. It has negative affect ib the physicalIt has negative affect ib the physical
and mental health of an individual. If left unattended, distress could result inand mental health of an individual. If left unattended, distress could result in
serious health problems like sleeplessness,depression,eating disorders, andserious health problems like sleeplessness,depression,eating disorders, and
suicidal tendencies.suicidal tendencies. EUSTRESSEUSTRESS beyond a certain level becomesbeyond a certain level becomes DISTRESSDISTRESS..
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In order to explain this phenomenon of stress,In order to explain this phenomenon of stress, HANSHANS
SELYESELYE developed a model called thedeveloped a model called the GENEREALGENEREALADAPTIVE SYNDROME ( GAS model ).ADAPTIVE SYNDROME ( GAS model ). The GAS modelThe GAS modelexplains how an individual reacts to and deals with stress.explains how an individual reacts to and deals with stress.This model has three stages. The first stage is the alarmThis model has three stages. The first stage is the alarmreaction stage, which involves the body’s response to thereaction stage, which involves the body’s response to thenew situation or the stressor. The second stage is thenew situation or the stressor. The second stage is the
resisting stage, which involves resisting or reacting to theresisting stage, which involves resisting or reacting to thesituation. The third stage is the exhaustion stage, which issituation. The third stage is the exhaustion stage, which isthe aftermath of the fight or flight situation. If thethe aftermath of the fight or flight situation. If theresistance stage extends over a long period, the individualresistance stage extends over a long period, the individualbecomes distressed. A manager has to recognize thebecomes distressed. A manager has to recognize the
stress levels that he/she finds acceptable in order to usestress levels that he/she finds acceptable in order to usestress as a motivator and avoid distressstress as a motivator and avoid distress..
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SOURCES OF STRESSSOURCES OF STRESS
Internal stressInternal stress
Internal stress results from people worrying aboutInternal stress results from people worrying about
situations that are beyond their control.situations that are beyond their control.
External stressExternal stressExternal stress results from environmental influences onExternal stress results from environmental influences on
an individual. It can be due to stress from the externalan individual. It can be due to stress from the external
environment or result of stress from family, friends,environment or result of stress from family, friends,
colleagues , and the organization in which the individualcolleagues , and the organization in which the individualworkwork..
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TYPES OF STRESSTYPES OF STRESS
Personal stressPersonal stress
The stress that results from the variousThe stress that results from the various
demands placed on people in their demands placed on people in their
personal lives is called personal stress.personal lives is called personal stress.
i.i. Family stressFamily stress
ii.ii. Health related stressHealth related stressiii.iii. Society related stressSociety related stress
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Work related stressWork related stress
The stress caused by working environment and theThe stress caused by working environment and thepolicies of the organization in which one works is calledpolicies of the organization in which one works is called
work related stress.work related stress.
i.i. Organizational stressOrganizational stress Lack of organizational skillsLack of organizational skills Long work hoursLong work hours Job insecurityJob insecurity
ii.ii. Job stressJob stress Difficult superiors/subordinates/colleagues/clientsDifficult superiors/subordinates/colleagues/clients
Personal inadequacyPersonal inadequacy Role conflictsRole conflicts Setting high goalsSetting high goals Overwork and deadlinesOverwork and deadlines
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Time and stressTime and stress
When important activities are neglected or When important activities are neglected or
postponed, it can result in a crisis andpostponed, it can result in a crisis andhence create stress for a manager. Stresshence create stress for a manager. Stress
is result of not doing things at proper timeis result of not doing things at proper time
or mismanaging time. Therefore byor mismanaging time. Therefore bymanaging time efficiently, people canmanaging time efficiently, people can
manage stress. Time managementmanage stress. Time management
involves spending time on importantinvolves spending time on importantactivities by planning, delegating, andactivities by planning, delegating, and
organizing tasks as per schedule.organizing tasks as per schedule.
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Techno stressTechno stress
Techno stress is the physical or Techno stress is the physical or
physiological reactions of an individual tophysiological reactions of an individual to
the changing technological environment. Itthe changing technological environment. It
is the negative impact that technology hasis the negative impact that technology has
on the attitude, behavior , or thoughts onon the attitude, behavior , or thoughts onan individual either directly or indirectly.an individual either directly or indirectly.
Techno stress also arises when anTechno stress also arises when an
individual depends too much onindividual depends too much ontechnology.technology.
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EFFECTS OF STRESSEFFECTS OF STRESS
Physical effects of stressPhysical effects of stress Increased heart and pulse rateIncreased heart and pulse rate Sudden changes in weight or eating habitsSudden changes in weight or eating habits
Frequent fatigue, headaches, and respiratoryFrequent fatigue, headaches, and respiratoryproblemsproblems
Nervous weaknessNervous weakness InsomniaInsomnia
Reduced immunity to common colds, fluReduced immunity to common colds, flu Ulcers and weak digestive systemUlcers and weak digestive system
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Psychological effects of stressPsychological effects of stress Loss of concentrationLoss of concentration Inability to spend leisure time productivityInability to spend leisure time productivity AnxietyAnxiety Bad decision makingBad decision making Mood swingsMood swings Increased usage of drugs , alcohol , andIncreased usage of drugs , alcohol , and
cigarettescigarettes
Developing fears and phobiasDeveloping fears and phobias Feeling out of control or lostFeeling out of control or lost
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Effects of stress on the environmentEffects of stress on the environment
Effect on familyEffect on family
Effect on workEffect on work
Effect on societyEffect on society
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DIFFERNCE BETWEEN STRESSDIFFERNCE BETWEEN STRESS
AND BURNOUTAND BURNOUTStress is short-term whereas burnout isStress is short-term whereas burnout is
long term. Burnout is a result of excessivelong term. Burnout is a result of excessivestress.stress.
Stress when neglected over a period,Stress when neglected over a period,results in burnout.results in burnout.
Burnout is generally related to theBurnout is generally related to the
workplace where a person feelsworkplace where a person feelsunderpaid, overworked, unrecognized,underpaid, overworked, unrecognized,confused, etc.confused, etc.
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BURNOUT LIFE CYCLEBURNOUT LIFE CYCLE
STAGE 1 : Honeymoon stageSTAGE 1 : Honeymoon stage
STAGE 2 : Awakening stageSTAGE 2 : Awakening stage
STAGE 3 : Brownout stageSTAGE 3 : Brownout stageSTAGE 4 : Burnout stageSTAGE 4 : Burnout stage
STAGE 5 : Recovery stageSTAGE 5 : Recovery stage
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STEPS TO HANDLE BURNOUTSTEPS TO HANDLE BURNOUT
Identify the sources of the burnoutIdentify the sources of the burnout
Ensuring physical well beingEnsuring physical well being
Examine mental well beingExamine mental well beingOrganizeOrganize
goalsgoals
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STRATEGIES FOR COPING WITHSTRATEGIES FOR COPING WITH
STRESSSTRESS
7. sleep
6. diet
5.relaxation4. Exercise
3. Laughter
2. Delegate work
1. Prioritize work
Strategies to fight stress
A. Strategies to fight
stress
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Avoiding stress
meditation yoga Holistic therapies
B. Avoiding stress
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PRESENTED BY:PRESENTED BY:
RENU
RICHA
SAKSHI
SANDEEP
SANJAY
SAURAV