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STUDENT ASSESSMENT GUIDE Unit of competency...

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1 STUDENT ASSESSMENT GUIDE Unit of competency name Produce simple word processed documents Unit of competency number BSBITU201A Unit Purpose On successful completion of this unit you should be able to correctly operate word processing applications in the production of workplace documents. Specifically you will: Prepare to produce documents Produce documents Finalise documents. Reporting of assessment outcomes Your result will be recorded and reported to you as Competent or Not yet Competent. Requirements to successfully complete this unit of competency You are required to complete a) Your Workbook b) Work Experience c) Practical Tasks Assessment Table Assessment Component Assessment Method Assessment Tool Aspects of Evidence Weighting Result Competency Ungraded 1 Workbook 1-3 30% /30 Competency Ungraded 2 Work Experience 1-3 20% /20 Competency Ungraded 3 Practical Tasks 1-3 50% /50
Transcript

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STUDENT ASSESSMENT GUIDE

Unit of competency name Produce simple word processed documents

Unit of competency number BSBITU201A

Unit Purpose On successful completion of this unit you should be able to correctly operate word processing applications in the production of workplace documents. Specifically you will:

Prepare to produce documents

Produce documents

Finalise documents. Reporting of assessment outcomes Your result will be recorded and reported to you as Competent or Not yet Competent. Requirements to successfully complete this unit of competency

You are required to complete a) Your Workbook b) Work Experience c) Practical Tasks

Assessment Table

Assessment Component

Assessment Method Assessment Tool Aspects of Evidence Weighting Result

Competency Ungraded

1 Workbook 1-3 30% /30

Competency Ungraded

2 Work Experience 1-3 20% /20

Competency Ungraded

3 Practical Tasks 1-3 50% /50

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Ergonomic Requirements

Workspace, furniture and equipment are adjusted to suit the ergonomic requirements of the user Chair

Chair height should be set so that feet are flat on the floor (where a footrest has not been provided) and thighs are horizontal.

The backrest should provide firm lower back support so adjustment up or down, and/or backwards or forwards may need to be made until comfortable.

Armrests should not interfere with performance of general tasks. Desk

The height of the desk or chair should be adjusted so that the surface of the desk is at elbow height (when sitting).

There should be plenty of room for legs below the desk surface Personal and stationery items should be arranged for easy access, to minimise twisting and bending.

Computer The monitor should be positioned after adjustments have been made to the desk or chair. It is

recommended that the top of the screen be level with the eyes and be positioned about 50cm away from the body when seated.

The keyboard should be placed on the desk, as close to the user as possible. Allow room for it to be moved away when not in use. The angle of the keyboard can be adjusted by altering the supports underneath.

The mouse should be positioned next to the keyboard on the preferred side. Wrist should be straight whilst using the mouse with the desk supporting the wrist and not the arm.

Telephone The telephone should be easily accessible, yet not in the way of the work area. The user should be able to talk on the phone without standing or having to stretch to reach it. A headset is a

convenient alternative for constant phone users. Document holder

The document holder should be placed close to the screen to minimise the movement required to turn from one to the other.

Depending upon personal preference, it may be preferable to swap the screen position with the document holder, if tending to look at the document more often.

Work Organisation

Work organisation meets organisational and occupational health and safety requirements for computer operation Work area

Work area should be kept uncluttered. Desks should only have on them what is really needed. Trays should be used for sorting documents, and any documents that are finished with or will not be needed

for some time, should be filed away. Rest periods

It is important to have frequent breaks away from the workstation. The recommended interval is ten minutes for each hour worked in front of a computer.

If unable to take this time out, work tasks should be varied. For example, phone calls could be made, filing or other work related tasks could be done for a few minutes.

Exercise breaks Exercises should be done at regular intervals. Exercises for office workers can include head rolls, shoulder rolls, wrist stretch, back arching, foot rotation

and even eye exercises. For more information, and instructions on how to carry out these exercises go the Exercises for office workers website of Comcare Australia.

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Conservation Techniques

Energy and resource conservation techniques are used to minimise wastage in accordance with organisational and statutory requirements Paper wastage

Proofread and edit documents on screen before printing Don't print more pages than needed, use the "print range" function of software to only print those pages

which have been edited Print on both sides of your paper where possible Use scrap paper from printed documents no longer needed. Write on the back for informal notes or memos Use the duplex facility of the photocopier.

Recycling Paper should be saved for recycling where possible - if the information is confidential, it can be shredded

before disposal into a recycling container Use recycled paper products wherever possible Reuse office products such as folders, envelopes and packaging materials.

Energy and power use Use the "power save" feature of your printer, if available Switch off lights and equipment when not required

Activity 1 The Virtual office is an interactive website that provides a range of information on office-based hazards. Go to http://www.comcare.gov.au/virtual_workplaces/virtual_office Click on Office Click on Computers and Personal Electronic Devises Complete the Table

Objects Hazards

Monitor Placement

Monitor type

Keyboard and mouse height

Keyboard and mouse placement and shape

Documents used when keyboarding

Personal electronic devices

Operator

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Activity 2 David is employed as an administrative assistant at a warehouse. This morning he has arrived at his workstation and finds a document in his “in tray” that needs to be word-processed.

David sits at his desk and adjusts his chair up and down and then backwards and forwards, before adjusting the computer screen and keyboard.

He then swaps the mouse over to the right hand side of the keyboard and says “Ah that's much more comfortable” and smiles.

The telephone is on the very edge of the desk, out of David’s reach. He places the document on the desk and commences typing.

a. In what order should David have adjusted his workstation to suit his ergonomic requirements? ______________________________________________________________________________________________________________________________________________________________________________________________ ______________________________________________________________________________________________________________________________________________________________________________________________ ______________________________________________________________________________________________________________________________________________________________________________________________ b. Did David adjust his workstation in the correct sequence? Explain ______________________________________________________________________________________________________________________________________________________________________________________________ ______________________________________________________________________________________________________________________________________________________________________________________________ ______________________________________________________________________________________________________________________________________________________________________________________________ c. What item/s did David neglect to adjust on his desktop? ______________________________________________________________________________________________________________________________________________________________________________________________ Activity 3 True or False

Statement True or False

The Undo command is only available on the Standard toolbar

It is possible to see a document before opening it using the Preview button in the Open dialog box

If you select text, then start typing, the selected text will be replaced

The only method you can use to change a font is to use the font ‘drop down’ list on the formatting toolbar

Both Backspace and Delete can be used to delete characters in a document.

Paper wastage is good environmental management

Printing on both sides of paper minimizes paper wastage

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Key Terms and Concepts

Term Definition

Agenda A list or program of items to be discussed at a meeting.

Alignment The arrangement of text or graphics relative to the margins in a document.

Consistency Uniformity of document style, which can include language and punctuation styles and formatting.

Default settings A setting that a device or program automatically selects if a substitute is not specified. For example, word processors have default (or preset) margins sizes.

Document style A set of formatting features, such as font and font size, that give an overall look to a document.

Energy and resource conservation techniques

Workplace systems in place designed to minimise energy and resource wastage.

Enhancement Improvement to the effectiveness or appearance of an item.

Ergonomic requirements The organisation of work areas to assist efficiency, comfort and safety of employees.

File / directory A collection of data or information that has a name, called the filename / A grouping of the files contained in a storage device, used to organise files.

Flyer A pamphlet or leaflet produced for distribution.

Formatting Specifying the properties, or visual appearance of an object.

Logo A graphical representation of a name or symbol designed for easy and distinct recognition.

Minimise wastage Conserve resources eg practise paper conservation techniques.

Noise minimisation Organising a work area and equipment to avoid noise disturbance to people in a workplace.

Page orientation Refers to whether a document is arranged for viewing vertically (portrait) or horizontally (landscape).

Posture Positioning of the body or of body parts.

Power-save option Optional printer setting that shuts down or hibernates a printer that has been idle for a certain amount of time.

Proofreading Reading through documents in order to find and mark errors.

Repetition The process of repeating a task or group of tasks.

Templates Documents that predefine the layout and formatting features of new documents.

Workstation A workplace area, usually including a computer, outfitted with equipment and furnishings for one worker.

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Activity 1 – Manipulating Text 1. Create a new document in Microsoft Word 2. Type the document below 3. Save the document as “Australian Made” to the desk top 4. Use the selection tool to select the work aussieBum and format with a single underline, Small Caps

and bold font. 5. Centre the entire article 6. Give the article a centred and Italic Heading – Australian Made 7. Save the document 8. Attach it and email to [email protected]

The Australian Made campaign, which promotes Australian made or grown items, has reported a huge spike in consumer enquiries and now has more than 10,000 products listed on its website. Meanwhile, Sean Ashby, founder of the underwear group aussieBum, told ninemsn that he has received hundreds of emails from customers supporting his company in the last few months, and is altering his brand to meet the new, broader demand. The cheeky under and swimwear line, which is one of the country’s largest exporters of 100 percent Australian made fashion, ships 10,000 items a week from its three factories in Australia, and has seen sales at home jump 30 percent since the Pacific Brands backlash. However, Mr Ashby has vehemently rubbished her claims. "I’m pissed off that companies are using the recession as an excuse to lay off staff and move operations to China," he told ninemsn. "Why is it that I’m a multi-millionaire?" he said. "I'm sorry to sound arrogant, but it's stupid - companies are blaming the common Aussie for not supporting them – but it's their own shortcomings and poor management errors that are costing them." Since last year, aussieBum has seen its net profit rise 40 percent to a turnover of $21 million. (Type your name here)

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Activity 2 – Margins, Indents and Tabs 1. Create a new document in Microsoft Word 2. Type the document below using hanging indents where required 3. Save the document 4. Attach it and email to [email protected]

Enter today’s date here Enter your Name here

Word Processing A word processor (more formally known as document preparation system) is a computer application used for the production (including composition, editing, formatting, and possibly printing) of any sort of printable material.

Word processor may also refer to an obsolete type of stand-alone office machine, popular in the 1970s and 80s, combining the keyboard text-entry and printing functions of an electric typewriter with a dedicated computer for the editing of text.

Although features and design varied between manufacturers and models, with new features added as technology advanced, word processors for several years usually featured a monochrome display and the ability to save documents on memory cards or diskettes. Later models introduced innovations such as spell-checking programs, increased formatting options, and dot-matrix printing. As the more versatile combination of a personal computer and separate printer became commonplace, the word processor disappeared.

Word processors are descended from early text formatting tools (sometimes called text justification tools, from their only real capability). Word processing was one of the earliest applications for the personal computer in office productivity.

Although early word processors used tag-based markup for document formatting, most modern word processors take advantage of a graphical user interface. Most are powerful systems consisting of one or more programs that can produce any arbitrary combination of images, graphics and text, the latter handled with type-setting capability. Microsoft Word is the most widely used computer word processing system; Microsoft estimates over five hundred million people use the Office suite, which includes Word.

There are also many other commercial word processing applications,

WordPerfect,

Abiword,

KWord,

LyX

OpenOffice.org Writer

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Activity 3 – Clip Art and Borders

1. Create a new document in Microsoft Word 2. Type the document below and centre it 3. Insert the two Clip Art Pictures 4. Create the border as shown 5. Save the document 6. Attach it and email to [email protected]

Evolution of the Telephone

The Information Technology department will be running courses to familiarise you with

your new telephone. Courses will be conducted during work hours on Monday and Tuesday from 10am-12noon.

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Activity 4 – Inserting pictures and bullets

1. Create a new document in Microsoft Word

2. Type the document below using the fonts shown on the right hand side

3. Go to google images and copy and paste a picture of an iphone

4. Create the border as shown

5. Save the document

6. Attach it and email to [email protected]

Introduction to the Apple iPhone 3G

Phone, Ipod, Internet and MORE

Introducing iPhone 3G.

Fast 3G wireless technology

GPS mapping

Support for enterprise features like Microsoft Exchange

The new App Store,

iPhone 3G puts even more features at your fingertips. And like the

original iPhone, it combines three products in one

a revolutionary phone

a widescreen iPod

a breakthrough Internet device with rich HTML email and a

desktop-class web browser

iPhone 3G. It redefines what a mobile phone can do — again

Calibri Font Size 20 Bold Arial Black Font Size 16 Courier New Font Size 11 Arial Font Size 16

.

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Activity 5 Recreate the following Documents

Introduction to C Programming

By

Robert Watson

Focuses on the use of C as a business application programming

language.

Provides chapter summaries that describe key concepts.

Includes chapter exises designed to reinforce important topics

covered in each chapter.

Written in conversational mode to ensure that the material is easy to

read.

Your Name

11

Use indents and a page border to reproduce the following document

12/10/2010

Ms Susan Roberts

Personnel Manager

200 Hyde Park

PORT ADELAIDE SA SA 5015

Dear Ms Roberts

Re: Word Processing Inquiry

Thankyou for your letter dated 12/10/2010. I would comment on your queries as follows:

Point 1. The ideal processor operator should be self-motivated and able to cope with

pressure. He/She should have an excellent memory, a methodical approach,

an ability to work unsupervised and a willingness to stay with the work until

the problem has been solved.

Point 2. The aim of the exercises we use in our courses is to demonstrate the difference

between conventional typing and computer-based typing. The basic ideas are

the same on all systems, although the method of operation may vary.

Point 3. I’m ready to go and have a break now cause this lesson has nearly finished and i

have been working very hard.

If you need any further information, please do not hesitate to contact me.

Yours faithfully

Teresa Robson

Head of Department

<your name here>

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Create the following chart including the same background colours and borders

Handy Phone Contact List

Name Address Phone Email Mobile

Trista Vallentine Cronulla 9469 8605 [email protected] 0414 888999

Mary Contrary Sydney 9865 8889 [email protected] 0452 895 963

John Jack Bondi 9689 8555 [email protected] 0412 258 985

Directory Assistance 1223

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Activity 6 – Manipulating Text

1. Create a new document in Microsoft Word

2. Type the document below

3. Change the heading to Bold, Underline and size 18 font

4. Add a border to the text.

5. Change the word Fifty to 50

6. Use FIND and Replace to replace the words per cent to %

Save the document

Attach it and email to [email protected]

Computer News

Extracts from recent items found in the computer press:

Fifty per cent of PCs in 1996 went into homes and the percentage will climb to 68 per cent by the end of 1998.

The US multimedia marked is expected to multiply four times between mow and the ear 2000, according to market

research firm Rogers and Hammerstein.

China has signed a new law under which computer software copyright violators face a seven year prison term plus

fines.

Your Name

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Activity 7 – Tables

1. Create a new document in Microsoft Word

2. Create the table below using the same colour combination

3. Sort the Names from A-Z

4. Copy and paste the table

5. Sort the second table by Total, Highest to lowest

Save the document

Attach it and email to [email protected]

Student Name Word 97 Excel 97 Total

Aaron 56 87 143

John 85 55 140

Nick 23 23 46

Alex 87 56 143

Melissa 99 100 199

Zita 65 95 160

Sally 76 76 152

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Activity 8 – Manipulating Graphics

1. Create a new document in Microsoft Word

2. Add three pictures to your document

3. Click on the picture and format the pictures so that you have 1 reflecting, 1 in the shape of

an arrow and 1 in the shape of a heart

4. Add a border

5. Centre the shapes

Save the document

Attach it and email to [email protected]

Microsoft Word Training

The information Technology Department

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Mail Merge.

1) Type out the following letter.

2) Start Mail Merge

3) Select Recipients (New List)

a) Dr John Green, 12 Cronulla Street, Cronulla 2230. Phone 9523 3333. Email [email protected]

b) Dr Julie Black, 15 Grays Point Rd, Grays Point, 2232. Phone 9525 5555. Email [email protected]

c) Dr Steven White, 150 Taren Point Rd, Taren Point. Phone 9526 8898. Email [email protected]

Save as Mail merge list

4) Add an ADDRESS Block to your letter

5) Add a GREETING line to your letter«First_Name»Insert Merge Field and add EMAIL ADDRESS and PHONE

NUMBER

6) Finish and Merge

7) Print off your letters

Please find attached the basic First Aid kit contents

First Aid kit basic contents

For use by person giving first aid

first aid manual

disposable gloves

resuscitation face shield / mask (disposable)

scissors (disposable)

splinter probes (disposable)

set of basic first aid notes

Minor cuts, eye injuries

antiseptic swabs

sodium chloride ampules

individually wrapped sterile adhesive dressings (band -aids)

sterile eye pads

non-allergenic tape

Larger, more serious wounds

sterile dressings for serious wounds

wound dressings (size 13P, 14P)

emergency shock blanket

light crepe bandages

amputation bag set

Pressure or limb support bandages

heavy crepe bandage

triangular bandage


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