Date post: | 06-May-2015 |
Category: |
Education |
Upload: | blackboard-inc |
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Using Student–centred Communication to Improve Engagement and Success
Kahiwa SebireSolutions Engineer
Who am I?
Context
• Trainee teachers
• Full-time on placement (16 weeks)
• Masters level study concurrently
The problem
• Trainees are full-time on placement
• Trainees feel isolated from the university
• Trainees are unused to academic writing
• Trainees struggle to find time for reading, do not critically reflect
Photo CC-BY NC ND http://www.flickr.com/photos/jpott/5762135670
The solution
• Scaffolded and supported reflection
• Targeted four key readings
• 4x 24hr interventions
Students are ‘expecting academic staff to take a lead’ in supporting them with ‘learning on the move’
Bradley & Holley 2010
Photo CC-BY SA http://www.flickr.com/photos/idhren/9385792458
How?
Initial survey revealed:
• Facebook – some
• Twitter – some
• Email-compatible – some
• Data connectivity – some
• SMS - all
Knew:• 95% of text messages are read
• 75% of text messages are read straight away
Method - SMS
Text sent to all students
prompting critical reading
Student response
to study group(3-4)
Students read responses generated
by others in their study group
Student now has to re-read
the reading to gain further
insights
Photo CC-BY http://www.flickr.com/photos/english106/4358500584
Example
Results
What the trainees said:
• Immediacy: Texts are good to prod or remind you.
• Convenience: “The thing with the text is that it goes wherever you are.”
• Forced conciseness ‘pro’
• Useful and helped for writing assignment – look at answers and elaborate on them.
• Shared reflection, builds community “I really enjoyed reading some other people’s responses”
Educational benefits
• Encouraged deep reading and concise reflections
• Maintained community of distant learners
• Engaged learners
• More critical reference to literature
The messages helped to bridge the ‘time and space’ barrier by offering them a structured
learning experience.
Other uses at Anglia Ruskin University
• Weekly study tips
• Encourage discussion during classes
• Generate and manage backchannel
• Used in Teacher Education, Nursing, Social Work
Photo CC-BY NC http://www.flickr.com/photos/clemsonunivlibrary/6123473401
Other uses
• Engage at-risk students with text messages about tutoring services
• Feedback – live and after events
• Application reminders to prospective learners
• LMS announcements
• Staff/tutor availability
Photo CC-BY NC ND: http://www.flickr.com/photos/jpott/5597870429
How?
SMS Involve [first name]
[last name] to 0427 933 112
e.g. Involve Kahiwa Sebire
ConnectTxt
®
Thank you
Kahiwa SebireSolutions Engineer