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Student Survey

Date post: 16-Apr-2017
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University Library Student Survey
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Page 1: Student Survey

University Library Student Survey

Page 2: Student Survey

Explore data Consider priorities Brainstorm next steps

Page 3: Student Survey

Began as a Library Subcommittee exercise6 years of data; Confidence on all surveys is at 99% +-3 (interim +-5)Value of library: Place, content provider, servicesThings that are structurally intertwined with library (core mission stuff) and not programmatic

Page 4: Student Survey

Survey limited by original purpose, time, questions asked, correlation is not causation etc.‘Leading’ in terms of questions and attributes measuredCan’t measure actual behaviorsValue is subjective

Page 5: Student Survey

The View from 40,000 feet• The library is heavily used • Value of library as space and content provider are diverging• User discomfort is on the rise• Some services are strained while others are not

Page 6: Student Survey

What does summary of data suggest to you?

Think about what’s there as well as what is missing

Research like this can be valuable in assessing existing services as well as developing new ones

Page 7: Student Survey

Digging deeper into the survey shows interesting variations by college

Page 8: Student Survey

• What variations jump out?

• What do they suggest?

Page 9: Student Survey

Next steps? Priorities?


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