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Student Voice Conference 2017 AFC Bournemouth Wednesday 15 th March 2017 Conference Report and Action Plan
Transcript

Student Voice Conference 2017

AFC Bournemouth

Wednesday 15th March 2017

Conference Report and Action Plan

Overview

The 2017 Student Voice Conference took place on Wednesday 15th March at AFC Bournemouth. Over 100 students representing all

areas of The College took part in 6 focus groups on topics that have been voted for by students earlier in the term.

The 6 focus groups, as voted for by students were:

Group 1 – Student Wellbeing/ Safeguarding and Prevent

Group 2 – Canteen Services

Group 3 – Careers

Group 4 – Learning Resource Services

Group 5 – Teaching and Learning

Group 6 - Meet the Board

The event was planned and run completely by the BPCSU Student Exec and Ambassador Teams who designed the content of the event

and the presentations made within the day were all delivered by students. Student Ambassadors also co-ran the focus groups with staff

members and it was the Ambassadors themselves that fedback at the end of the conference the actions that the college need to take.

This report covers the action plans from each of the focus groups along with timescales of when the changes will take place. This will be

reviewed and an update given at the end of the Summer Term 2017 and at the end of the Autumn Term 2017. A progress report on these

actions will be made available to Board members.

Some of the feedback we received from students who attended the day was:

“It went really well and everyone got to participate”

“Very informative and set out easily. Very helpful to hear other views”

“Good at giving us a voice”

“It was a good day and well planned”

Group 1 – Student Wellbeing / Safeguarding and

Prevent

Session Title: Student Wellbeing / Safeguarding and Prevent Overview of the Session: Three different activities to 6 different groups covering safeguarding and wellbeing/mental health. The activities were;

Asking the students to get into groups of at least three and they were given a copy of the new Safeguarding policy, the current Safeguarding procedure flow chart and another education provider’s safeguarding policy. The groups were asked to compare the policy to the other establishment’s policy.

The next activity was a debate where the group was asked if they knew which one of the job titles shown to them were specifically for mental health.

The final activity involved three large sheets of paper with quick-fire, questions regarding communication, activities and events and coping strategies for mental health conditions. Each group had 3-4 minutes on each sheet to give their suggestions and ideas before moving onto the next sheet of questions.

THEME / TOPIC STUDENTS COMMENTS/SUGGESTIONS ACTION TO TAKE BY WHOM BY WHEN

Debate around which role is specific to mental health in the college.

No group identified the Wellbeing Coach as being the role specifically for Mental Health; this was in fact the last option for most groups. The most popular suggestions from across the groups was to include mental health in the job title so students were aware of what their role was.

Wellbeing Coaches to become Mental Health Coaches.

Paula Sim & Hannah Rossi

22nd March 2017

Safeguarding policy & Flowchart

Overall, the groups have asked for the procedure flow chart to be simplified and not use abbreviations. They also want it to be made clearer what an external and internal referral is. They liked that the other policy contained the names of the staff, not just the job titles. They also preferred the layout of the other policy compared to ours. When asked if they thought we should include DV & FGM in our policy it was agreed that these were

Produce student-friendly safeguarding flowchart.

Provide safeguarding policy to student reps at the rep training next academic year.

Sarah Smith & Paula Sim

Student Services

Naomi Mondino

10th April 2017

Oct/Nov 2017

important areas and should be covered in the policy.

DV & FGM to be included in the policy.

Activity 1 – What is the best way to communicate with you?

The most popular communication methods suggested were text and email. Other popular methods included posters around the college and via tutor.

Text to reps about our events so they can share this with their tutor groups.

Lynn Weaver September 2017

Activity 1 – Where can we best place our posters around the college?

Classrooms, E-Lounge, SU and canteen all came out as the most popular places for posters. There were comments made about there not being enough posters on the upper floors of the college and the posters being too small.

Audit of posters on all floors.

Produce more A3 posters.

Student Support Mentors

Sarah Smith

7th April 2017

3rd April 2017

Activity 2 – How can we raise awareness and increase participation for mental health events?

Posters, TV screen and texts were the most popular choices. The students felt that by communicating the events directly to the reps, they can then spread the word amongst their tutor groups and peers.

Produce more posters for our campaigns.

Texts to reps about our awareness campaigns.

All staff

Lynn Weaver

3rd April 2017

September 2017

Activity 2 – Other ideas for events

Suggestions for events included a self-help group, having more external expert speakers to raise awareness of certain topics, a young carer event and mental health training for students.

Self-help group to be trialled.

Wellbeing walk to happen at both Lansdowne and NR.

Young carer event.

Paula Sim/Hannah Rossi

Paula Sim/Hannah Rossi

Sarah Smith

September 2017

2nd & 4th May 2017

8th May 2017

Activity 3 – Do you know how to help someone experiencing a panic attack?

Most students were unaware how to help someone who is experiencing a panic attack.

Mental health training to be offered to student reps.

Paula Sim/Hannah Rossi

September 2017

Activity 3 – Do you have any strategies that could help another person? Do you know how to make a referral at college?

Some students suggested breathing techniques and going for walk, however overall, most were unsure.

Panic attack training to be included in rep mental health training.

Paula Sim/Hannah Rossi

September 2017

Group 2 – Canteen Services

Session Title: Canteen Services Overview of the Session:

The cafeteria session was an open session for students to pass on their thoughts of our services. This proved to be very useful in this format so we were able to get a variety of comments and provide some instant feedback. The message that has been requested for students to take back to their Student Voice meetings is that when they wish to make comments about the cafeteria service or provision to make them specific. The cafeteria can respond better to specifics and be more productive in the responses and actions taken. The points identified below will be addressed, some require capital investment and some will be put in place after Easter. There is a wider piece of work to be done looking at how students access the cafeteria menus and looking at dish ingredients.

THEME / TOPIC STUDENTS COMMENTS/SUGGESTIONS ACTION TO TAKE BY WHOM BY WHEN

Hot & Cold Meal Deals Students requested some hot and cold meal deals to encourage better eating habits

Introduce Some Meal deals

P Cheater Wendy Brown Claire Goodall

End of May 2017

Menu Cycle Could students have access to the 6 week menu cycle

Menu Cycle to be on the screen in the cafeteria

P Cheater End of May 2017

Additional Panini machine at N/R

Could there be another panini machine at N/R to speed up service

I have put a capital bid in for 2 additional machines one for the Deli and one for Vincent’s

P Cheater

October 17

Subs and smoothies Can the cafeteria at N/R do hot subs and smoothies Look at offering a range of smoothies There is a capital bid in for a hot cupboard for the subs

P Cheater

Subs - Sept 17 Smoothies – End of May 17

THEME / TOPIC STUDENTS COMMENTS/SUGGESTIONS ACTION TO TAKE BY WHOM BY WHEN

Fruit Pots Can the cafeteria put strawberries in the fruit pots to make them more interesting

Introduce more fruit in the fruit pots

P Cheater

April 24th

Group 3 – Careers

Session Title: Careers Overview of the Session: Students were initially asked to complete a quick fire quiz to find out how aware they were about Advice and Guidance services. They were then asked to give feedback on different versions of the A&G MyBPC Career Learning Portals. Following feedback from last year’s conference the information resource has been improved. However, further developments have been proposed in partnership with the Quality team. Students in each session were asked to evaluate one of 3 portals. The results and feedback are shown below.

THEME / TOPIC STUDENTS COMMENTS/SUGGESTIONS ACTION TO TAKE BY WHOM BY WHEN

Feedback from Quick Fire

Quiz

Students were asked to

answer each question

individually. This provided

feedback on awareness of

careers resources and

activities.

A key aim was to look at

how well information is

given to students through

the tutorial programme (Q2,

3, 4, 5, 7 8 & 9). Tutors are

sent a Careers Newsletter

every 2 weeks and asked to

pass the information on to

their tutor groups. The

tutorial programme should

Include details about

the Advice and

Guidance Team,

Resources, Activities

and Career Action Plan

on the College USB

memory stick issued

during induction

CEIAG Manager to

check all tutor groups

have had a Progression

Talk.

CEIAG Manager to

feedback results for

questions Q2, 3, 4, 5, 7,

8 & 9 to Tutorial

Coordinator to look at

how 1:1 and group

CEIAG

Manager

CEIAG

Manager

CEIAG

Manager

Start of

2017/18

Academic

term

End of April

2017

31/3/17

57%24%

19%

1. Do you know how to book an appointment to see a Careers Advisor in

College?

Yes

Not Sure

No

67%11%

22%

2. Have you been told how to access Careers information on Moodle?

Yes

Not Sure

No

also ensure that students are

aware of careers resources

on MyBPC Career Learning

Portal and get students to

use these to support

completion of their Career

Plan.

The above questions also

relate to how well students

are made aware of careers

support through Progression

Talks delivered by the Advice

& Guidance team. These are

delivered between January

and March to all tutor

groups. Linked to this is

how effective other methods

such as notice boards and

digital screens are in

communicating services and

resources to students.

Currently A&G resources and

activities are advertised on

all Student Services digital

displays and A&G

noticeboards.

Question 7 looked at which

methods of communication

worked best. All students

were sent 2 emails about the

Careers Fair; Tutors were

tutorials are included

CEIAG updates, use of

My Career Planning on

Moodle and regular

review of the Career

Action Plan. This

feedback is timely as a

new Tutorial

programme is under

development.

Look at effectiveness of

CEIAG Tutor newsletter.

Only 50% of students

said that they receive

regular updates on

Careers. CEIAG

Manager to feedback

concerns to CEIAG

Tutorial Coordinator.

CEIAG Manager to look

on to possibility of

having a Student’s

CEIAG newsletter to

supplement or replace

tutor newsletter (Could

be within Moodle My

Career Planning Portal)

CEIAG

Manager

CEIAG

Manager

End of April

2017

28/4/17

31%

15%

54%

3.Have you used the Careers Resources on Moodle?

Yes

Not Sure

No

59%22%

19%

4. Do you review your Career and Progression plans with your Tutor on a

regular basis?

Yes

Not Sure

No

asked to tell students and

get them to sign up;

noticeboards and digital

displays were used to

promote the event.

Feedback on Q7 showed

that posters and tutors

were the main source of

information on the

Careers Fair. Despite all

students being sent 2

emails, only 11% noted

this as a source of

information on finding

out about the Careers

Fair. Students felt that

text was their preferred

method of

communication. CEIAG

Manager to investigate

methods of

communication with

Student Ambassadors

and Director of Student

Services.

MyBPC My Career

Learning Portal to be

revised in line with

feedback below by

September 2017.

CEIAG

Manager

CEIAG Manager,

QIP and Student

Ambassadors.

26/5/17

4/9/17

50%

22%

28%

5. Does your Tutor give you updates on Careers events and resources on a regular

basis (e.g. group tutorials, emails)?

Yes

Not Sure

No

38%

41%

21%

6. Have you seen Careers and Progression information on the digital displays in

College?

Yes

Not Sure

No

38%

11%32%

19%

7. How did you hear about the Careers and Progression Fair? (Select as many as applies)

Through Tutor

Email fromStudentServices/Adviceand Guidance

Posters/DigitalScreens

43%

50%

7%

8. Can Advice and Guidance help you if you need help with Student Finance?

Yes

Not Sure

No

Feedback on 3 versions of

Careers Portal

Students were asked to work

in small groups to evaluate 1

Student Feedback on each of the 3 Portals:

MOODLE CEIAG PORTAL - CURRENT VERSION

Navigation

Positive

Students gave most

positive feedback for

the design and

navigation of Version 7.

CEIAG Manager to

All Action

Points:

DP to Meet

with QII team

43%

18%

39%

9. Once you have completed your careers plan do you keep revising it with new

information?

Yes

Not Sure

No

26%

30%

44%

10. Do you know where at least one of the Advice and Guidance noticeboards are in

College?

Yes

Not Sure

No

of 3 versions of CEIAG

Portals. These were the

current portal and 2 beta

portals (Version 1 & 7).

They were asked to evaluate

Navigation, Side Bar feature,

Design & Content. Students

were not given the

opportunity to compare the

3 versions. Only the Career

Planning and Self-

Assessment section had

content in them. Feedback

on each version has been

collated as shown in the

Student Feedback column.

Access to site is easy x 1

If you click it moves you on to next screen rather than

closing screen x 1

Simple to Navigate – works how you would expect x 1

Clear to navigate x 1

Easy to move around and access different information x 1

Basic to Navigate x 1

Easy – Self Explanatory x 1

lists all links easier to use than going all the way to the

home page x 1

Develop

Use more graphics than words x 1

Use ‘pop ups’ x 1

Better imagery - no borders

Simplify and condense x 1

Doesn’t always keep the tabs open x 1

No need to make it overcomplicated x 1

Left Side Bar

Positive

No widget x 1

Develop

Remove side bar x 1

Layout all section in side bar x 1

Easy to understand x 1

Get rid of unnecessary widgets (default BPC style) x 1

Use pop ups for new events x 1

Useful to know if others are ‘on line’ (like social media) x 1

Have tab to a new Foundation Portal x 1

Design

Positive

Well organised x 1

discuss this as the new

format with QII.

Students likes the use of

Widgets in the side bar

(Versions 1 & 7).

However, it was felt

that the social media

side bars were less

relevant and should be

placed lower on the

page.

Some students

suggested the Social

Media side bar should

be replaced by a link to

the Twitter and

Facebook sites.

Students liked the

Accessibility tool on the

side bar and felt it

should be at the top of

the page. They liked

the ability to change

font styles and size and

change the background

of the screen.

and A&G

Student

Ambassadors

to review

feedback.

Next Steps are

to develop a

new portal

and get

further

feedback from

a student

‘focus group’

before

developing the

new portal.

Pictures helpful x 1

Design is basic but isn’t cluttered x 1

Clear where you need to go for more information x 1

Bold: colour coding for important stuff x 1

Develop

Colour scheme boring x 2

No background – merges in to one x 1

Boring needs more colour - pizazz! X 1

Add clear borders x 1

Needs more pictures x 1

Boring x 2

Content

Positive

A* content x 1

Many documents in simple layout x 1

Content is self-explanatory x 1

Hyperlinks have description of web site x 1

Straight to the point x 1

Develop

Writing too small, unable to zoom in (PowerPoint) x 1

Less text – condense x 1

Use bullet points and shorter sentences x 1

MOODLE CEIAG PORTAL – VERSION 1

Navigation

Positive

Categories are clear and not overdone x 1

Cleary visual and easily navigated x 2

Good use of hyperlinks x 1

Clear to understand x 1

Develop

Although the content

for all 3 web sites was

the same students

preferred the current

version and version 7

However it was felt that

version 7 needed sub

menus or additional

pages to help

Navigation. This needs

to be investigated by QII

as Moodle lacks the

flexibility for sub

menus. This requires

consideration as the

content for the Career

Planning & Self-

Assessment section was

the shortest within My

Career Planning. Some

options such as

Applying to HE have

much more

information. The

current Portal breaks

information in to pages

and has sub-menus and

navigation tools which

students liked.

Separate more rather than just scrolling down page x 2

Colour code so reads better x 1

Like Twitter and Facebook x 1

Use drop down menus x 2

Navigation should be at the top of each page x 1

Design

Positive

Layout is good x 1

Colourful x 1

Looks interesting x 1

Enough pictures to draw the viewers in x 1

Develop

Change colour scheme! X 1

Not enough colour x 1

Image of people at top too busy x 1

Include more graphics x 1

Include mind maps x 1

Too compact need more space x 1

Use colour coding x 1

Don’t like bubbles x 1

Include more space in layout x 1

Navigations can sometimes not open when clicked on to

(could already be open in windows?) x 1

Include transparent ‘welcome to career plan’ background

x 1

(Graphics) More simple – don’t gradient everything x 1

Left Side Bar

Positive

Easy access x 1

Useful information – clear x 2

Good range of widgets x 1

Not relevant information (Social Media) x 1

There was strong

support for providing a

different portal for

some group of students

such as Entry Level,

Foundation and Level 1.

It was agreed that the

CEIAG Manager would

discuss this with the

Head of Foundation

Studies.

Some students felt it

would be good to have

different portals for

each curriculum areas

so that information

could be tailored to

those students. This

could be considered at a

future date.

Students prefer the use

of graphics over text.

Some suggested ‘mind

maps’ could be

incorporated. Where

text was necessary this

should be kept short

and bulleted. However,

it was noted that

Develop

Move Social Media down and Careers up x 1

People may not pay attention to left side bar

Include drop down menus x 1

Social Media - importance of? X 1

Move Accessibility tool to top of side bar to support

students with dyslexia or visual impairment x 1

Too much on Sidebar x 1

Content

Positive

Not too much writing to read x 1

Has videos x 1

Good videos (stage to stage) info x 1

Useful information x 1

Develop

All text- break down a bit x 1

Make content curriculum specific X 1

Bullet key points x 1

Use different style fonts x 11

Target to different learning styles (linked to mind maps) x

1

Include more images x 1

Waste of information – all too much, no one’s going to

read it all x 1

In parts seems like there is too much information x 1

MOODLE CEIAG PORTAL - VERSION 7

Navigation

Positive

Easy to access x 2

Simple x 3

It’s pretty good x 3

students do need the

information within the

content. Hyperlinks to

other web sites were

likes by most students.

Pretty sleek x 1

Very easy to use x 2

Very Clear x 5

Button layout good x 1

Colour scheme blue and white like college scheme x 1

Simple, straightforward x 1

All materials in one page x 1

Easy to move around x 1

Develop

Add a search bar x 1

More sub menu to help move around x 1

Include greater interactivity in each part x 1

Include PowerPoint design to help to detail individual

sections x 1

Design

Positive

It’s vibrant x 1

Pretty sleek x 1

Good x 1

Layout is good and bright colours are good x 1

Font is clear x 1

Engaging - Modern Windows 10 style

Develop

Would like opportunity to bespoke appearance as in

windows x 2

Image for diagrams are poor quality x 1

More colours x 1

Include more hyperlinks within pages x 1

Doesn’t make you want to revisit page x 1

Change font and size (Accessibility tool?) x 1

Left Side Bar

Positive

Like the side bar x 1

Useful x 4

It’s clear x 1

Loads of information on BPC Careers and Open Events x 1

Good layout (live feeds, accessibility events) x 1

Makes you want to stay on page x1

Full of good hyperlinks x1

Accessibility app good – good for people with visual

impairments x 1

Develop

Make side bar content less ‘dense’ x 1

Move UCAS app to top of side bar x 1

Move events to top x 1

Content

Positive

All useful x 1

Lots of info x 1

Its good and easy to read x 3

Would like a separate portal for foundation students x 2

Helps plan future x 1

It gives condensed information in an informal tone and

gives link to videos and other websites to facilitate further

research. X 1

Develop

Not engaging x 1

Less text/lot to read x 2

Could make it better with what jobs to do when you leave

college (covered in Progression portal) x 1

Can be difficult to read for a level 1 student

More use of colours

Include FAQ section x 1

Group 4 – Learning Resource Services

Session Title: Learning Resource Services Overview of the Session:

Learning Resource services IT provision Cashless transactions Temperature Noise levels and discipline – Power sockets at North Road Hiring more staff for better opening times Software updates consistency Cashless transactions for printing and library fines

THEME / TOPIC STUDENTS COMMENTS/SUGGESTIONS ACTION TO TAKE BY WHOM BY WHEN

Pods/Group work rooms

Students really liked the pods, but would like to see:

Increased soundproofing

Shading in pods at Lansdowne due to sunlight through windows

Online booking of rooms

Investigate increased soundproofing: discuss with supplier possibility of retrofitting soundproofing

Blinds: Blinds have been on ordered for some windows at Lansdowne in order to reduce glare

Online booking: Rooms can be booked by students up to a week in advance by phone, email or in person. An online booking system is probably some time away

LRC/Estates/External supplier

Estates to fit blinds

Student ambassadors to feedback to course colleagues. LRC to contact Library Management System supplier re cost and functionality

End of April 2017

Job raised with Estates. Blinds part fitted.

September 2017

Opening hours The LRC is used at the start and end of the day not just as a study space, but also as a space which is warm/dry and convivial, hence a request for longer opening hours to co-ordinate with the bus timetable.

HE students would like the HE library open 24x7 like a university would have. They are looking to have 40 hours study time in the library in addition to their taught hours.

North Road LRC to be open on Friday the same hours as the rest of the week

More staff should be hired to allow for increased opening times

Student Services management/HR to look at staffing situation subject to budgetary limitations

Usage statistics are monitored to see times of high demand.

College to look at feasibility of creating a commons space which is not necessarily for work purposes

LRC manager/HR appointments process

Student Union to work with Estates over commons space allocation

September 2017

Money Students would like reduced printing costs, particularly for the colour printing. It was accepted that the costs were in line with neighbouring institutions.

Students would like to use a cashless system, with little disquiet over the idea of a minimum top-up for the system. Students could then scan the card and release the print job.

Student printing requirements are currently the subject of a cost reduction project which is investigating the viability of moving to a cashless college

Student Services and Business Support Managers’ forum

September 2017

IT provision a) Tablets for hire to use outside the LRCs b) Would like consistency over version of

software being run in Departments and the LRC. 3D modelling software and Adobe in particular were identified as potentially running lower versions in the LRC than in departments causing problems with transferring files

c) Provision of Apple Macs in Lansdowne LRC for A level students to use who are also studying Media

d) Increased number of power sockets in the main North Road LRC to allow for use of the LRC laptops with mains cable

e) Mac provision in the main Library at North Road

f) Desktop computers in the HE zone at North Road

g) Wi-fi seems to be running slowly making using computers painfully slow.

h) North Road needs more available computers

MITS department to investigate Except item d) which falls to Estates.

MITS / Estates September 2017

Publicity Greater publicity about the LRC and LRC events around College buildings away from inside the LRC

Layout of North Road main library to be signed more clearly

Information posters on:

How Dewey works

Information skills training

Lansdowne site is confusing and more signage is needed to get students to the LRC

More noticeboards will be ordered so that additional signage can be displayed

Request for clearer signage to LRC on Lansdowne site to be passed to Estates

LRC/Estates

Estates

September 2017

Discipline in the LRCs

All LRC staff should take a more consistent and firm approach to discipline within the LRC, particularly on challenging food and drink, lanyards and noise levels.

There should be a one page piece in the Student Handbook stating the behaviour expectations of all students in the LRC

All staff will continue to assertively implement the Library rules

LRC/SU

LRC

September 2017

Ongoing

Reader development

Request for book groups

Book group to support English A level classes

More events like the Book Challenge

Improve the range of fiction stock at Lansdowne

Students should suggest fiction stock which they would like to see at Lansdowne

Explore with English department setting up a book group for English A level students

Feasibility of additional events like the book challenge to be explored

SU/LRC to discuss feasibility of setting up a book group

LRC/ SFC English Department All LRC staff and student reps

End of April 2017

September 2017

September 2017

Group 5 – Teaching and Learning

Session Title: Teaching and Learning Overview of the Session: The session was based around some key themes, discussion and group work formed the basis of the session. The themes that were asked of each group were as follows:

What are the characteristics of a good teacher?

Do your teachers meet these requirements? The students were asked to RAG rate their experience at BPC and provide explanations to substantiate their rating.

Technology – The students were asked to describe positive experiences related to technology and learning, and any barriers to using technology successfully

THEME / TOPIC STUDENTS COMMENTS/SUGGESTIONS ACTION TO TAKE BY WHOM BY WHEN

Characteristics of a good teacher

The students were well informed about what constitutes good practice and they had clear ideas about the characteristics that foster a positive learning environment. They stated that a friendly and caring approach along with the ability to empathise and listen helped them to feel supported. They felt that it was very important that teachers were organised and well prepared for lessons. They expect them to be knowledgeable about their subject area and be able to communicate this in an imaginative and enthusiastic manner. They also felt that they engaged more fully if lessons were fun. Most common was their request that teachers prepare a range of activities to enable them to take part in the lesson, to discuss ideas, to provide for all types of learners and to make the lesson more interesting.

The report should be shared with teachers; these are characteristics, skills and strategies that students feel are important.

Educational support staff to use the information to inform staff development and resource planning. Mybpc, the CPD calendar, staff training events and curriculum area meetings are potential vehicles for this.

Initiated by CLG to be shared by Learning Managers at staff meetings. Staff highlighted as having skills in these aspects of T&L to share their good practice with colleagues.

Quality Managers/ Team

End of June 2017

September 2017

Do your teachers meet these requirements? The students were asked to RAG rate their experience at BPC and provide explanations to substantiate their rating.

Green = Meets requirements mostly

Amber= Meets requirements partly

Red = Doesn’t meet requirements

The outcome - 55% Green / 43% Amber / 2% Red

The majority of students were positive about their learning experiences (Green) and were very complimentary about their teachers. Comments about their ability to motivate, the resources they prepare, their passion for the subject area and their knowledge, were readily shared.

Where students had rated their experience as Amber, it was often because their provision was mixed, with some very good teachers and some less so. Issues raised included: “death by ppt”, too much teacher talk, poor teaching and knowledge, teachers going off track, high turnover of staff resulting in continuity issues, poor communication, work not marked on time, exam topics not fully covered, and classes left unattended. All of these were linked to the students’ main course and maths and English.

The Red rating relates to a student who described the late provision for maths and English in his area as a concern.

Staff highlighted as having skills in these aspects of T&L to share their good practice with colleagues via curriculum area meetings.

Quality Managers to analyse the findings to inform staff development planning and creation of resources, as above.

Senior Managers (curriculum) to address performance issues

The Deputy Vice Principal has already addressed this and has a plan in place for Sept 2017

All curriculum areas led by the Quality Team

Quality Team and Senior Practitioners

Deputy Vice Principal

December 2017

June 2017

June 2017

Technology – The students were asked to describe positive experiences related to technology and learning, and any barriers to using technology successfully

There were over 85 positive comments collected during the day and 47 barriers stated.

The positive notes highlighted resources such as Kahoot and Socrative – online quiz creators that can be used to check prior knowledge and assess understanding – students felt they were fun and enhanced learning. You tube was also popular as a learning tool. Resources on Moodle were cited as important; for allowing students to work at their own pace, research, assignment creation, catching up on lessons missed, having the opportunity to refer back to lecture resources and access on and off campus. A number of students also liked the online submissions and feedback on assignments.

Many students referred to the value of having laptops available in lessons, specialised equipment in classrooms (music) and good availability of computers across the sites.

Barriers to learning with technology included: teacher’s lack of confidence using technology (the most frequent statement), WIFI connections poor, computers crashing or freezing, laptops slow to load. Software was sometimes slow to load, versions varied on different computers or it was not available to download. Faulty printers was raised a number of times along with lack of spaces in the LRC. One student said that some lecturers are too reliant on technology showing videos instead of teaching. Whilst another would have liked technology used more in practical lessons. One student stated that the college needs to be mindful of students without access to the internet at home.

Quality and ILT Team to use the positive comments to inform staff development planning to build on good practice.

ILT Senior Practitioner to share findings with the Digital Pioneers across the college.

Mybpc, the CPD calendar, staff training events and curriculum area meetings are also potential vehicles for this.

Curriculum Managers to identify staff requiring support and to contact the ILT team/ILT SP for training/support.

Details were taken where possible of specific technical issues some of which have already been addressed by the ILT Team others will be shared with the MITS Team.

Quality/ILT

ILT SP

Senior Practitioners

Curriculum Managers to identify during appraisals and put support in place.

ILT Team to liaise with MITS

There have already been a number of training opportunities at the Learning Fest and on the CPD calendar. These will continue.

Next meeting – May 2017

By September 2017

By June 2017

Group 6 – Meet the Board

Session Title: Meet the Board Overview of the Session: Questions we asked:

1. Why did you choose BPC? 2. Would you recommend BPC to a friend? 3. If you could change one thing about the college what would it be?

Other themes: Attendance THEME / TOPIC

STUDENTS COMMENTS/SUGGESTIONS ACTION TO TAKE BY WHOM BY WHEN

Why did you choose the College?

- New Start - Individuality and diversity - Course I wanted was offered - Seemed more relaxed than other places - Google – moved to the area and needed to find

a College - Proximity to home

- Flexible with family life and other responsibilities outside of College

Would you recommend the College to a friend?

- Very mixed but key theme was – depends on the friend – you need to be a self-starter and able to cope with a more relaxed mature approach you need self-motivation to succeed

- Why should you come? - Freedom to express yourself - Broader range of course and skills - Right in the middle of town (both Poole and

Bmth) - Diversity - No bullying - Helps you grow - Teachers are more like friends - The range of courses and ability to swap

courses to the right one for you - What came out was a seriously poor reputation - This may come from name /location and

negative associations of Poole and Bournemouth

- Legacy from previous generations - Nationally Colleges seen as second best / where

you go if you can’t do anything else, it’s the backup plan

- Schools try and keep hold of the better students and the low achievers they don’t invest any provision of advice and guidance, they are left to decide themselves.

- Schools locally are not promoting the College

The Board plan to look at this and to consider opportunities to address the issue.

Board


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