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Supporting Military & Veteran First-Year Students: A Three-Tier Approach Joshua Clasen - Office of Military and Veterans Services Sophie Braga de Barros - Off-Campus & Commuter Student Services Dilnavaz Cama - Off-Campus & Commuter Student Services
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Page 1: Students: A Three-Tier Approach Joshua Clasen - …fye.osu.edu/Presentations/Supporting Military and Veteran...Supporting Military & Veteran First-Year Students: A Three-Tier Approach

Supporting Military & Veteran First-Year Students: A Three-Tier Approach

Joshua Clasen - Office of Military and Veterans Services

Sophie Braga de Barros - Off-Campus & Commuter Student Services

Dilnavaz Cama - Off-Campus & Commuter Student Services

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Learning Outcomes

● Attendees will identify characteristics and challenges faced by the first-year military and veteran student population at OSU.

● Attendees will recognize key resources offered by Military and Veterans Services in order to support first-year military and veteran students from their areas.

● Attendees will identify the purpose of the Veteran Community Advocate Program and the importance of extending support for this population across the university.

● Attendees will examine their role of support after identifying the three tiers of support for military and veteran students at OSU.

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Military & Veteran Students @ Ohio State

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Key Demographics and Characteristics

● Total Military-Affiliated Population at The Ohio State University○ 2,280 Students (3.4% of Total University Enrollment)

■ 128 Active Duty Military Personnel● Student is serving full-time.

■ 436 National Guard/Reserve Members● Student is serving part-time (1 weekend a month/2 weeks a

year).■ 849 Military Veterans

● Student is no longer serving.■ 429 ROTC Students

● Students may or may not be serving.■ 438 Military-Connected Dependents

● Students have parents/guardians who are currently or have previously served.

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● General Student Veteran Demographics○ 95% are non-traditional college students.○ 47% have children.○ 47% are married.○ 62% are first generation students.○ 51% report having a VA disability rating.○ 46% work full-time or part-time while in school.○ 32% use federal student loans and personal savings to fund

education in addition to GI Bill.○ 70% use the GI Bill.○ Represent all colleges/majors; Bachelors through

PhD/JD/MD/DVM

Key Demographics and Characteristics

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What Does the Research Say?

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Characteristics

● Growing population

● Different social

identities within

● Strictly Structured

● “Non-Traditional”

Challenges

● Transitioning into

“civilian” life

● Long absence from

prior schooling

● External

Commitments

● Mental Health

● Bureaucracy

Support

● Social Networks

● Representation

among faculty/staff

● Orientation

● Education of

faculty/staff

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The Three Tiers of Support

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Office of Military & Veterans Services (OMVS)● The university’s single point of contact for all military and veterans

services and concerns.

○ Manages the certification process for all VA education benefits (GI Bill).○ Coordinates the VA education payment activity with the Buckeyelink,

Registrar, Bursar, and Financial Aid offices.○ Academic Advising for Exploration students.○ Assists students with accessing essential university services including

advising, advocacy, counseling, and disability services.○ Connects students with State and Federal agencies that support

veterans.○ Supports student success through office programming and events.○ Educates faculty and staff on military student issues.

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● Post 9/11 GI Bill Benefits

○ Tuition (Up to 100% of all Tuition and Fees)○ Book Stipend ($40 per Credit Hour up to $1000 per Year)○ Living Stipend (Monthly Housing Allowance ~$1200)

● GI Bill Rules and Regulations○ Financial Aid Types

■ Tuition Specific Scholarships and Grants○ Coursework

■ Must be Required for Degree Completion○ Full Time Status

■ Differs from University’s Definition○ Approved Programs

■ Study Abroad, Aviation/Flight, Etc.

VA Benefits Certification

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● Orientation (First Year and Transfer Sessions)○ OMVS meets with students at check-in.○ Student completes transfer orientation programming and

registers for classes.○ Student finishes session at OMVS to start GI Bill process, learn

about available services, and have any other questions answered.

● Exploration Advising○ Dedicated university exploration advisor within OMVS.○ Acts as secondary advisor for all military-affiliated students.○ Runs office reporting.

● Military Survey Class○ First Year Survey class designated for military students.○ Learning Outcomes centered on successfully transitioning

students from the military to the classroom.

First Year Experience

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● VetSuccess On Campus (VSOC) Counselor○ Federal VA Employee (Vocational Rehabilitation and

Employment Counselor) who is stationed within OMVS and is dedicated solely to the OSU student population.

● Peer2Peer Sponsor Program○ Employ 6 military students to act as peer leaders to new

students each semester.○ Sponsor military programming and events.○ Work OMVS front desk 10 hours per week answering

student questions.

● Veteran Community Advocate Program

Student Success

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Veteran Community Advocate Program● About the Program

○ Started in 2013-2014 FY as a donor funded program.■ Partnership between Student Life and OMVS■ Students work 5-10 hours (rolling average) per week.■ 10 Advocates in 10 Offices

○ 2018- 2019 FY■ 31 Advocates in 24 Offices and Colleges

○ Benefits■ Student receives two $1000 scholarships (Autumn and Spring Term)■ Office/College receives $1000 to sponsor Military programming, events,

research, etc.■ Students receive resume experience planning events, answering inquiries,

conducting research, acting as a student leader, etc. (Sky’s the limit!)■ 2 Way Liaison Between Students and the Offices/Colleges■ Specialized In-house Knowledge■ Designated Points of Contact Around Campus

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Off-Campus & Commuter Student Services:

○ Joined VCA Program early on○ 6 Veteran Community Advocates○ Recent focus on programming to engage students in the

off-campus community/Sharing office resources

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Peer-to-Peer Interaction

○ Sean Dupiano■ Junior■ Finance Major■ Senior Airman

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Peer-to-Peer Interaction

● Reflecting on first year experience○ General transition○ Complete reset second year○ Balancing contact with many stakeholders○ Matured a lot

● Things I wish I knew○ Vets 4 Vets / VCA Program○ Military and Veterans Services Office / Lounge○ Military Email Listserv

● Acting as a peer leader

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What University Practitioners Should Know

● Resources can be overwhelming - focus on the basics● For faculty: understand student’s responsibilities with

the military● Knowing about key locations/resources to be another

point of contact

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Any Questions?

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Thank You!Let’s Stay Connected:

Joshua Clasen - Sr Veterans Benefits [email protected]

Sophie Braga de Barros - Graduate Administrative [email protected]

Dilnavaz Cama - Department [email protected]

Sean Dupiano - Veteran Community [email protected]

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ReferencesAckerman, R., DiRamio, D. & Mitchell, R. L. G. (2009). Transitions: Combat veterans as college students. New Directions for Student Services, 2009(126), 5-14. doi: 10.1002/ss.311

Cate, C.A., Lyon, J.S., Schmeling, J., & Bogue, B.Y. (2017). National Veteran Education Success Tracker: A Report on the Academic Success of Student Veterans Using the Post-9/11 GI Bill. Retrieved from https://www.luminafoundation.org/files/resources/veteran-success-tracker.pdf

Hammond, S. (2017). Student veterans in higher education: A conversation six decades in the making. New Directions for Institutional Research 2016(171), 11-21.

Jones, K., McBain, L., & Eagan, M. K. (2017). Student veteran data in higher education. New Directions for Institutional Research 2016(171).

Molina, D. & Morse, A. (2017). Differences between military-connected undergraduates:Implications for institutional research. New Directions for Institutional Research 2016(171), 59-73.

Moon, T. L. & Schma, G. A. (2011). A proactive approach to serving military and veteran students. New Directions For Higher Education, 2011(153), 53-60. doi:10.1002/he.426

Rumann, C., & Hamrick, F. (2009). Supporting student veterans in transition. New Directions for Student Services, 2009, 126, 25-34.

Schiavone, V. & Gentry, D. (2014). Veteran-students in transition at a midwestern university. The Journal of Continuing Higher Education, 62(1), 29-38.

Smith, J. G., Vilhauer, R. P., & Chafos, V. (2016). Do military veteran and civilian students function differently in college? Journal of American College Health, 65 (1), 76-79. doi: 10.1080/07448481.2016.1245193

Vacchi, D., Hammond, S. & Diamond, A. (2017). Conceptual models of student veteran college experiences. New Directions for Institutional Research 2016(171), 23-41.


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