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Study of the pulp & paper/Wood induStry
Value oriented Maintenance and aSSet ManageMent
Highlights
• Maintenanceasafactor worthbillions
• ValueorientedMaintenance asbasisanddriverfor sustainablesuccess
• Evaluationofmaintenance andassetmanagement performancebymanagers andoperationalstaff
• Benchmarkingforderiving substantialareasofaction • Keyfactorsandpractical solutionsinsuccessful implementation
• Resultsinthepulp&paper andwoodprocessingindustry
Excursus: Shutdown Management
Content
2
Page3 Preface
Page 4-15 Studyofthepulp&paper/woodindustry
Page4 ExecutiveSummary
Page5 Maintenanceasafactorworthbillions-There'sstilllotstobedone
Page6 ValueorientedMaintenance-Basisanddriverforsustainablesuccess
Page7 Studydesign-TheConMotoMaintenanceScoreTest©
Page8 LevelmodelofMaintenanceandAssetManagementExcellence
Page9 Resultsofevaluation-Industrycomparison
Page10 Findingsandvaluecreationareas
Page12 Keyfactorsinsuccessfulimplementation
Page13 Excursus:ShutdownManagement
Page14 Results-What'sthebottomline?
Page16 Yourcontactperson
MarkusMärzDirectorBusinessDevelopmentConMotoConsultingGroupGmbHmaerz@conmoto.de
NilsBlechschmidtSeniorPartnerConMotoConsultingGroupGmbHblechschmidt@conmoto.de
Dr.LeonhardWeckManagingDirectorConMotoConsultingGroupGmbHweck@conmoto.de
©2014ConMotoConsultingGroupGmbH.Allrightsreserved.Forrepeatordersandreprintingauthorisationpleasecontact:
ConMotoConsultingGroupGmbHBoschetsriederStr.6981379MunichGermany
Tel.:+49(0)8978066-138Fax:+49(0)8978066-101Email:[email protected]
Authors
Change and transformation – these are the key-wordsthatcurrentlycharacterisethedevelopmentnotonlyofthepulp&paperindustry,butalsothewoodprocessing industry.Thesesectorsareun-dergoing a difficult process of change which isconfrontingcompanieswithnumerouschallenges.
While inmostoftheindustrialisedcountriesinthewest,themarketsareincreasinglysaturatedandarehardlygrowingatall,potentialgrowthisstillbeingforecastaboveall for theso-calledemergingmar-kets.This is connectedon theonehandwith theincreasing private consumption, but on the otherwith the growing export rates of these emergingcountriesandthegreaterdemandfortransportpa-ckagingthatgoesalongwithit.Paperisstillalongway from exhausting its potential as a packagingmaterialanditcouldincreasinglyreplaceother,lesssustainablematerials(especiallyinthefoodsector).
Moreover,thefinancialandnationaldebtcrisishashad significant effects. Although a certain basicneedforgraphicpapersaswellashygieneandpa-ckagingpapersoffsetseconomiceffectstoanex-tent,theinternationalpaperindustryshowedanoti-ceableslow-downinproductionandalowgrowthrate into 2012. Even though various institutions,suchastheworldbank,arecurrentlypredictingthattheeconomicsituationwillimprovethroughouttheworld,significantfluctuationsindemandarealsotobeexpectedinthefuture. Furthermore,itisverydifficulttofindaconsensusofopinion,especially in thepapermarket.Extre-mely variedmarket conditions are evident in thefourtraditionalsegmentsofgraphicpapers,card-boardandpackagingpapers,hygienepapersandspecialpapers,andtheindividualcompaniesmustconfrontthese.
Alsothewoodprocessingindustrieshavetoadaptpermanentlytonewcircumstancesinordernottobe left behind. So the development of intelligentproductsandsystemsolutionsonabasisofhigh-tech and ecologically advantageous materials,which for example provide newopportunities forlightweightconstructionofproductsandbuildings,rates among the much discussed topics of the researchlandscape.Especiallywood-basedmate-rials take on a key role and promise sustainablegrowthpotentialforthewoodprocessingindustry-which isunderpressurebysuppliersaswellasbyitscustomers.
Onethingisclear:thechallenges–suchashighermaterialcostsandenergycoststhatareleapingupandthathitthepaperandwoodprocessingindustryparticularlyhardasenergy-intensivesectors–arenotgettinganysmaller.Bothfactorshaveanega-tiveimpactoncompanyprofits.Itiscertainlypos-sibletospeakofanerosionofprofitsoverrecentyears,which isaccentuatedby theover-capacitythatexistsinsomeareas.Butforthosewhoknowhowtoapproachchangeandtransformation,thereareopportunities.ValueorientedMaintenanceandAssetManagement represents one possiblewaytoapproachtheproblemareasoftheindustryandto create a decisive competitive edge for sustai-nable, profitable enterprise development. This ispreciselythefocusoftheConMotostudyintothe pulp&paper/woodprocessingindustry.
Yourssincerely,
NilsBlechschmidtSeniorPartner
Preface
3
Cost ef�ciency
Shutdown optimisation
Stock of spare partsInvestments
Plant availability
Reliability
PROFIT ORIENTED VALUE CREATION
VALUE ORIENTEDMAINTENANCE/
ASSET MANAGEMENTEFFICIENT CAPITAL
EXPENDITURE
The importance of maintenance increases withequipment intensity in production. For the com-panies in thepulp&paperandwoodprocessingindustry,uptojustunder50percentofproductioncosts could be influenced directly and indirectlybytheefficiencyofmaintenanceactivities.Thisisasignificant lever for thesuccessofacompany.Butwhatisthebenchmarkforsustainablemainte-nanceandassetmanagementandwheredothecompaniesstandtoday?
TheConMotoConsultingGrouphasexaminedindetailtheMaintenanceandAssetPerformanceofatotalof158companiesandproductionsitesonfourcontinentsover recentyears.Theefficiencyof26differentmillsandplants inninecountrieswas studied in the pulp & paper/wood industrycluster.Theseincludebothconcernsandcorpo-rations listed on the stock market and mediumsizedcompanies inthefieldsofpapermanufac-turing (including special papers), cardboard andpackaging, hygiene products, pulp productionandwoodprocessing.
Overall, the study of thepulp&paper andwoodprocessingindustrygivesaclearsignalthatthingscouldbesignificantlybetter.Expressedasschoolgrades,theproductionsitesexaminedliebetweena grade of ‘poor’ (level 2 ‘stragglers’) and ‘satis-factory’ (level 4 ‘uppermidtable’) in theConMotolevelmodel ofMaintenance and Asset Manage-mentExcellence.Intermsoftheratiooftheoverallpoints score achieved to the maximum possiblescore (corresponds tobestpractice), theaverageinthisindustrialsectorisjust42percent.Eventhebestcompanyintheclasshasconsiderableroomforimprovementat56percentmaintenancematu-rity.Thisfailuretomakegainsinefficiencyissurpri-sing.However,theresultsimultaneouslyshowsthatproductionstillhasafutureinhigh-wagelocationsiftheopportunitiesofValueorientedMaintenanceandAssetManagementareusedconsistently.
Inanoverallcomparison,theequipment-intensiveandsafety-sensitivechemicalandpharmaceuticalindustrydoesbest(average47%).Thepulp&pa-perandwoodprocessingindustry(average42%)isinthirdplaceintheindustryranking,butisalrea-dybelowtheoverallaverage(44%)ofallthecom-paniesexamined.Theautomotive industrybringsup the rear with an average Maintenance and AssetPerformanceofjust39percent.
Thequestionnowarisesastowhatistobedonetosetnewstandardsforprofitorientedvaluecrea-tionwith efficient capital expenditure. The aim istoincreasethetechnicalavailabilityandreliability,whilesimultaneouslyreducingthelifecyclecostsofproductionsystemsandequipment that requi-rehigh investment.To thisend it isnecessary toestablishaself-sustainingdevelopmentinmainte-nance and assetmanagement, i.e. transfer bestpractice concepts and methods sustainably intothe ‘maintenance culture’ of companies or pro-duction sites. Ultimately, the staff must be putinapositionwhere theycanoperate innewandbetter ways, ‘live’ and stabilise them in the longterm. Both the industry-specific value creation areasandthekeyfactorsinsuccessfulimplemen-tationaresummarisedinthisstudy.
The successes achieved in the pulp& paper andwood processing industry speak for themselves.ThecompanieswereabletomoveupagoodtwolevelsontheirwaytoMaintenanceandAssetMa-nagementExcellence.Theimplementationprojectscompletedalsoshowthat inall relevant ‘KeyPer-formance Indicators’ (KPIs) significant, objectivelymeasurableimprovementswereachieved.
Effectiveness, for example, measured by the in-dicator ‘planned and unplanned downtime as apercentage of available time’ (-30 to -60%) im-proved significantly. Subsequently one of thecentral economic performance indicators, themaintenancecostratio,was loweredby15to25percent. A key reason for this is the increase invalue creating activities in themaintenance areaby reducing wasted time. At the same time, thestockofsparepartswascutby30to50percent.Theresultwasconsiderablyhigheravailabilityand reliabilitywith lower resourcecosts.Theseunde-niably significant advances in operational perfor-mancealsohadasustainablypositive impactonoperating income: companies with the highesteffectiveness and efficiency are among themosteconomicallysuccessfulintheirindustry.
Thisprovidesthefoundationforoperationalexcel-lenceinthefuture.Decision-makerswhorecognisethisandtakeaccountofthecompetitivefactorofmaintenance and assetmanagement in a proac-tivewaywillhaveaclearadvantageoverothers.ConMoto‘sindustrystudypointsthewayhere.
Executive Summary
4
Studyofthepulp&paper/woodindustry
5
Yourcontactperson
´
ConMoto Consulting Group GmbH, MunichBoschetsrieder Str. 69
81379 Munich
Germany
Tel.: +49 (0)89 78066-0
Fax: +49 (0)89 78066-101
ConMoto Consulting Group GmbH,
Stuttgart
Gerokstr. 11
70184 Stuttgart
Germany
Tel.: +49 (0)711 76779-0
Fax: +49 (0)711 76779-205
ConMoto Consulting Group
Ges.m.b.H, Vienna
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1010 Vienna
Austria
Tel.: +43 (0)1 5850274-0
Fax: +43 (0)1 5850274-11
ConMoto Consulting Group GmbH,
St. Gallen
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9000 St. Gallen
Switzerland
Tel.: +41 (0)71 2440871
Fax: +41 (0)71 2431881
ConMoto Consulting Group GmbH,
Bratislava
Na vŕšku 8
811 01 Bratislava
Slovakia
Tel.: +421 (0)2 54413304
Fax: +421 (0)2 54410635
ConMoto Consulting Group GmbH,
Shanghai
Unit 1606, Time Square
93 Huai Hai Zhong Rd.
200021 Shanghai
People's Republik of China
Tel.: +86 (0)21 614152-75
Fax: +86 (0)21 614152-76
HeadofConMotoCompetenceCentre ValueorientedMaintenanceandAssetInnovation
NilsBlechschmidtSeniorPartnerConMotoConsultingGroupGmbHManagingDirectorConMotoStrategieundRealisierung
Tel.:+49(0)8978066-114Fax:+49(0)8978066-101Email:[email protected]
NilsBlechschmidthasbeenamanagementconsultantsince1995atConMotoConsultingGroupGmbHandsince1999heisaSeniorPartnerandshareholderofthecompany.Heisresponsibleforthefieldof ‘ValueorientedMaintenanceandAsset Innovation’.Asanexpertinthisareaandwithwell-foundedknowledgeofvarioussec-tors,suchastheaerospaceindustry,engineeringandplantconst-ruction,thecarandcomponentsupplierindustry,processindustry(chemicals,steel,semi-conductors,pharmaceuticals,food),plasticsprocessing industryand transport technology,hegivesnumerouslectures. Since 1997 he has been speaker in renowned expert forums,suchasPlantMaintenance,EuroMaintenance,WorldMain-tenanceForumandconferencesofVDIwithparticularemphasisonMaintenance Excellence and LeanProduction. Before his time atConMoto,NilsBlechschmidtwasemployedastheTechnicalHeadofanaircraftmaintenancebusinessforsevenyears.HecompletedhiseducationasaDipl.-Ing.(graduateengineer)inaerospacetech-nologyattheUniversityoftheBundeswehrinMunichandgainedhisMBAatHenleyManagementCollege(UK).
ConMotoConsultingGroup
We have been supporting companies for more than 24 years to secureandimprovetheircompetitivenessandsustainability.Around80consultants,distributedacrossourofficesinMunich,Stuttgart,Vienna,St.Gallen,BratislavaandShanghai,workcompetentlyandwithcommitmenttorealisethebestpossiblebenefitsforourclients. Wecreateadvantage!This is the guiding approach of our implementation-oriented consultancy.