1

CONTENTS

SUBJECTS PAGE NO.

BOOKS 3-16

AUTHOR INDEX 17-20

TITLE INDEX 21-26

SUBJECT INDEX 27-34

* The corresponding numbers in the index entries are entrynumbers in the main section.

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1 2000 tips for teachers / edited by Nick Packard and PhilRace.-- New Delhi: Kogan Page, 2008. 287p.P5 P123 GR19370

2 Agarwal, MeenuRural marketing , media planning and consumer protection/ by Meenu Agarwal.-- New Delhi: New Century, 2016.172p.T344x54 Ag15r 86755

3 Asian strategic review / edited by S.D. Muni and VivekChadha.-- New Delhi: Pentagon, 2013. 382p.Q811x54 M921as 86791

4 Asian strategic review 2016 / edited by S.D. Muni and VivekChadha.-- New Delhi: Pentagon Press, 2016. 380p.Q811x54 M921a 86792

5 Bad to good : achieving high quality and impact in yourresearch / edited by Arch G. Woodside.-- India: Emerald,2016. 306p.T34084 W871 86828

4

6 Bhargava R.C.The maruti story / By R.C Bhargava and Seetha.-- Noida:Collins business, 2010. 383p.U6x54 B469m GR19357

7 Bhatia, Rajiv K.India in global affairs : perspectives from Sapru house /by Rajiv K. Bhatia.-- New Delhi: KW, 2015. 253p.Dx54 B469i 86886

8 Bhaumik, T.K.The WTO: A discordant Orchestra / By T.K. Bhaumik.--New Delhi: Sage Publications, 2006. 248p.T39 B469w GR19391

9 Blawatt, Ken R.Marconomics : defining economics through social scienceand consumer behavior / by Ken R. Blawatt .-- India:Emerald, 2016. 384p.T108 B613m 86829

10 Bowersox, Donald J. and Closs, David J. et al.Supply chain logistics management / by Donald J .Bowersox , David J. Closs et al.--4th-- New York: McGrawHill, 2013. 484p.

I5 B677 86655

5

11 Brown, Stanley A.Performance driven CRM: how to make your customerrelationship management vision, a reality / By Stanley A.Brown and Moosha Gulycz.-- Ontario: John Wiley, 2002.272p.T15 B815p GR19388

12 Citrin, James M. and Daum, Julie HembrockYou need a leader - now what ? : how to choose the bestperson for your organization / by James M. Citrin andJulie Hembrock Daum.-- New York: Crown Business, 2011.237p.I29 C489y 86781

13 Collins : Jim & Porras : I. JerryBuilt To Last :Successful Habits Of Visionary Companies /By Jim Collins & Jerry I. Porras.-- New York: HarperCollins, 1994. 342p.I52x73 C694b GR19439

14 Competition law today: concepts, issues, and the law inpractice / Edited By Vinod Dhall.-- New Delhi: OxfordUniversity, 2007. 561p.T121x54 D535c GR19392

6

15 Covey, Stephen R.7 habits of highly effective people : powerful lessons inpersonal change / by Stephen R. Covey.--25th-- London:Simon & Schuster, 2013. 391p.K95 C838s 86163; GR19421,C.2; GR19595,c.3

16 Dolan, Simon L. and Kawamura, Kristine MarinCross cultural competence : a field guide for developingglobal leaders and managers / by Simon L. Dolan, KristineMarin Kawamura.-- UK: Emerald, 2015. 346p.T31 D685 86812

17 El-Homsi, Hubert K. RampersadTPS-Lean six sigma : linking human capital to lean sixsigma / by Hubert K. Rampersad and Anwar El-Homsi.--

NewDelhi: Sara Books. 373p.T254 El39t 86831

18 Exploring alterity in a globalized world / edited byChristoph Wulf.-- London: Routledge. 2016.B11x54 W951 86775

19 Federal rivers: Managing water in multi-layered politicalsystems / Edited By Dustin Garrick, George R.M. Anderson,Daniel Connell, Jamie Pittock.-- Cheltenham: Edward Elgar, 2014. 362p.V43 G192 GR19422

7

20 Fernee, TaddEnlightenment and violence : modernity and Nation-making/ by Tadd Fernee.-- New Delhi: Sage, 2014. 385p.(Sage series in modern Indian History xv).series editors : Bipan Chandra Mridula Mukherjee andAditya Mukherjee.A6x54 F234e 86832

21 Fisher Philip A.Common stocks and uncommon profits and other writings /By Philip A. Fisher.-- New Delhi: John Wiley, 1996.292p.T471 F535c GR19411

22 Frei, Frances and Morriss, AnneUncommon service : how to win by putting customers at thecore of your business / by Frances Frei and Anne Morriss.-- Boston: Harvard Business review press, 2012. 247p.T48 F881 86810

23 Gallo, Frank T.The enlightened leader : lessons from China on the art ofexecutive coaching / by Frank T. Gallo.-- Bingley, UK:Emerald, 2015. 298p.I51x51 G137 86814

8

24 Ganesh, K. ,Malairajan, R.A. , Mohapatra, Sanjay et al.Resource allocation problems in supply chains / by K.Ganesh, R.A. Malairajan , Sanjay Mohaptra and M.Punniyamoorthy.-- India: Emerald, 2015. 174p.B25 G154 86852

25 Gems, EmeraldNew perspectives in policing : stress , public perceptionand leadership / by Emerald Gems.-- UK: Emerald, 2015.185p.N400x54 G284 86815

26 Goodman, MarcFuture crimes / by Marc Goodman.-- London: Bntam Press,2015. 392p.I5372 G621f 86786

27 Gupta, I.PJourney of a bureaucrat : from the hills to beaches amemoir / by I.P. Gupta.-- New Delhi: S. Chand, 2014.269p.A99 G959j GR19161

28 Gupta, S.V.A treatise on standards of weights & measures / By S.V.Gupta.--5th ed.-- Delhi: Commercial Law, 2006. 728p.T8203x54 G959 GR19355

9

29 Haksar, NanditaMany faces of Kashmiri nationalism : from the cold war tothe present day / by Nandita Haksar.-- New Delhi:Speaking Tiger, 2015. 335p.A6x5431 H127 86835

30 Harper, SarahHow population change will transform our world / by SarahHarper.-- New YORK: Oxford, 2016. 234p.B12 H231 86662

31 Hong, ZhaoChina and ASEAN : energy security, cooperation andcompetition / by Zhao Hong.-- Singapore: ISEAS, 2015.229P.Dx51 H65 86793

32 Jaiswal, J.V.NHousing law in India / by J.V.N. Jaiswal's.-- Lucknow:Eastern Book Company, 2007. 580p.XA03x54 J199 GR19371

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33 Johnson, Michael D.Improving customer satisfaction, loyalty, and profit : anintegrated measurement and management system / By

MichaelD. Johnson, Anders Gustafsson.-- New Delhi: John Wiley,2000. 214p.T15 J634i GR19389

34 Kapoor S.K.Apkritya vidhi evam upbhokta sanrakshan adhiniyam / ByS.K. Kapoor.--7th ed.-- Allahbaad: Central law agency,2006. 89p.T34403x54 K143'H' GR19358

35 Kapoor, Jagdeep9 Brand shaastras: nine successful brand strategies toBUILD winning brands / By Jagdeep Kapoor.-- New Delhi:Sage, 2004. 117p.T34 K141b GR19427

36 Karlekar, HiranmayEndgame in Afghanistan : for whom the Dice Rolls / ByHiranmay Karlekar.-- New Delhi: Sage, 2012. 353p.F5x581 K146 86836

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37 Kumar, AlokCustomer relationship management :concepts & applications/ By Alok Kumar, Chhabi Sinha, and Rakesh Sharma.-- NewDelhi: Biztantra, 2007. 350p.T15 K96c GR19390

38 Maira, ArunRemaking India: one country, one destiny / by Arun Maira.-- New Delhi: Response, 2004. 240p.T19x54 M286 80467; GR19425,C.2

39 McGREGOR R.SThe Oxford Hindi-English Dictionary / By

R.S.McGREGOR.--New Delhi: Oxford University Press, 1993. 1083.A32 M178(R) GR19441

40 McMeel , GerardThe modern law of unjust enrichment and restitution / ByGerard McMeel.-- New Delhi: Oxford University Press, 2000513.I9 M233 GR19435

12

41 Misra, Dinesh Chandrae Government : the new frontier in governance / by DineshChandra Misra.-- New Delhi: Matrix, 2013. 524p.B3x54 M691e 86770

42 Mukherjee, PranabTurbulent years , 1980-1996 / by Prnab Mukherjee.-- NewDelhi: Rupa, 2016. 221p.A6x54 M896t 86438; 86552,c.2

43 Narain, YogendraThe ABC of public relations for civil servants / byYogendra Narain.-- Nainital: U.P. Academy ofAdministration, 2000. 83p.

44 Narayan, SameerManaging nonprofit / By Sameer Narayan.--2nd-- Patna:Daksh Publication, 2002. 179p.I513x54 N164 GR19424

45 Newwell, FrederickWhy CRM Doesn't work : how to win by letting customersmanage the relationship / by Frederick Newell.-- NewDelhi: Kogan page, 2008. 263p.T34 N441w GR19369

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46 Ninan, SevantiHeadlines from the heartland / By Sevanti Ninan.-- LosAngeles: Sage, 2007. 308p.I548 N62h GR19359

47 Paik, ShailajaDalit women's education in modern India : doublediscrimination / by Shailaja Paik.-- London: Routledge,2016. 356p.BA27x54 P153d 86802

48 Pant, RenuYadon se samvad / By Renu Pant.-- Delhi: Satsahitya, 2013167p.A38 P195"H" GR19420

49 Redefining the good society: fourth Indira Gandhiconference: 19-23 November 1993 / by Indira GandhiMemorial Trust.-- New Delhi: Wiley Eastern, 1993. 516p.B1 In2 69367; GR19674,c.2

50 Rise of China and India : implications for the Asia pacific/ edited by Amitabh Mattoo and Mallika Joseph.-- NewDelhi: Manohar, 2014. 358p.T19x51 M436r 86887

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51 Sanchez, AndrewCriminal capital : violence, corruption and class inindustrial India / by Andrew Sanchez.-- New Delhi:Routledge, 2016. 185p.Q8x54 Sa55 86782

52 Satpathy, Anurag , Agarwal, Arjun and Mohapatra, SanjayInnovation strategy for enterprises in emerging economics: case studies for the digital age / by Anurag Satpathy,Arjun Agarwal and Sanjay Mohapatra.-- India: Emerald,2015. 137p.T31 Sa83i 86851

53 Shah, Niaz A.Islamic law and the law of armed conflict : the armedconflict in Pakistan / by Niaz A . Shah.-- London:Routledge, 2011. 165p.Q811x547 Sh13 86837

54 Sharma, DeepaConsumer grievance redressal under the consumerprotection act / By Deepa Sharma.-- Delhi: New Century,2002. 272p.T34403x54 Sh23 GR19428

55 Shukla, RajeshHow India earns,spends and saves / By Rajesh Shukla.--Los Angles: Sage, 2010. 202p.XA94x54 Sh92 GR19356

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56 Sobti, RenuMedical services and consumer protection in India: casesreviewed up to April 2001 / By Renu Sobti.-- Delhi: NewCentury, 2001. 320p.O1x54 So12 82362; GR19426,C.2

57 Sugandhi,R.K.Customer relationship management / By R.K. Sugandhi.--New Delhi: New age international, 2008. 293p.T15 Su32c GR19387

58 Taxmann' s Insurance law mannual with IRDA cicculars &notifications.-- New Delhi: Taxmann, 2005. V.PT503x54 In7t GR19430

59 Urbanization and governance in India / edited by EvelinHust and Michael Mann.-- New Delhi: Manohar, 2005.

345p.B131x54 H136 DA6276; GR18242,c.2

60 Vieira WalterManager to CEO: Corporate wisdom for survival and success/ By Walter Vieira.-- New Delhi: Sage, 2005. 274p.I29 V67 GR19423

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61 Wood, Robert , Cogin, Julie and Beckmann, JensManagerial problem solving : frameworks , tools,techniques / by Robert Wood , Julie Cogin and JensBeckmann.-- New York: McGraw Hill, 2009. 128p.I5 W85m 86818

62 Wright, LawrenceThirteen days in September : Carter, Begin , and Sadat atcamp David / by Lawrence Wright.-- Australia: A oneworldbook, 2014. 345p.Dx5694 W933t 86888

63 Zink, Klaus J.Corporate sustainability as a challenge for comprehensivemanagement / edited by Klaus J. Zink.-- Germany: Springer, 2008. 268p.T33 Z66 86816

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AUTHOR INDEX

Agarwal, Meenu 2

Bhargava R.C. 6Bhatia, Rajiv K. 7Bhaumik, T.K. 8Blawatt, Ken R. 9Bowersox, Donald J. and Closs, David J. et al. 10Brown, Stanley A. 11

Citrin, James M. and Daum, Julie Hembrock 12Collins : Jim & Porras : I. Jerry 13Covey, Stephen R. 15

Dhall, Vinod 14Dolan, Simon L. and Kawamura, Kristine Marin 16

El-Homsi, Hubert K. Rampersad 17

Fernee, Tadd 20Fisher Philip A. 21Frei, Frances and Morriss, Anne 22

Gallo, Frank T. 23Ganesh, K. ,Malairajan, R.A. , Mohapatra, Sanjayet al. 24

Garrick, Dustin 19Gems, Emerald 25Goodman, Marc 26Gupta, I.P 27

18

Gupta, S.V. 28

Haksar, Nandita 29Harper, Sarah 30Hong, Zhao 31Hust, Evelin 59

Indira Gandhi Memorial Trust 49

Jaiswal, J.V.N 32Johnson, Michael D. 33

Kapoor S.K. 34Kapoor, Jagdeep 35Karlekar, Hiranmay 36Kumar, Alok 37

Maira, Arun 38Mann, Michael 59Mattoo, Amitabh and Joseph, Mallika 50McGREGOR R.S 39McMeel , Gerard 40Misra, Dinesh Chandra 41Mukherjee, Pranab 42Muni, S.D. and Chadha, Vivek 3-4

Narain, Yogendra 43Narayan, Sameer 44

19

Newwell, Frederick 45Ninan, Sevanti 46

Packard, Nick 1Paik, Shailaja 47Pant, Renu 48

Sanchez, Andrew 51Satpathy, Anurag , Agarwal, Arjun and Mohapatra,Sanjay 52

Shah, Niaz A. 53Sharma, Deepa 54Shukla, Rajesh 55Sobti, Renu 56Sugandhi,R.K. 57

Vieira Walter 60

Wood, Robert , Cogin, Julie and Beckmann, Jens 61Woodside, Arch G. 5Wright, Lawrence 62Wulf, Christoph 18

Zink, Klaus J. 63

20

21

TITLE INDEX

2000 tips for teachers : edited by Nick Packardand Phil Race 1

7 habits of highly effective people : powerfullessons in personal change : by Stephen R.Covey 15

9 Brand shaastras: nine successful brandstrategies to BUILD winning brands : ByJagdeep Kapoor 35

The ABC of public relations for civil servants: by Yogendra Narain 43Apkritya vidhi evam upbhokta sanrakshanadhiniyam : By S.K. Kapoor 34Asian strategic review 2016 : edited by S.D.Muni and Vivek Chadha 4Asian strategic review : edited by S.D. Muniand Vivek Chadha 3

Bad to good : achieving high quality and impactin your research : edited by Arch G. Woodside 5Built To Last :Successful Habits Of VisionaryCompanies : By Jim Collins & Jerry I. Porras 13

China and ASEAN : energy security, cooperationand competition : by Zhao Hong 31Common stocks and uncommon profits and otherwritings : By Philip A. Fisher 21

22

Competition law today: concepts,issues,and thelaw in practice : Edited By Vinod Dhall 14Consumer grievance redressal under the consumerprotection act : By Deepa Sharma 54Corporate sustainability as a challenge forcomprehensive management : edited by Klaus J.Zink 63Criminal capital : violence, corruption andclass in industrial India : by Andrew Sanchez 51Cross cultural competence : a field guide fordeveloping global leaders and managers : bySimon L. Dolan, Kristine Marin Kawamura 16Customer relationship management : By R.K.Sugandhi 57Customer relationship management:concepts &applications : By Alok Kumar, Chhabi Sinha,and Rakesh Sharma 37

Dalit women's education in modern India :double discrimination : by Shailaja Paik 47

e Government : the new frontier in governance :by Dinesh Chandra Misra 41Endgame in Afghanistan : for whom the DiceRolls : By Hiranmay Karlekar 36

The enlightened leader : lessons from China onthe art of executive coaching : by Frank T.Gallo 23Enlightenment and violence : modernity andNation-making : by Tadd Fernee 20Exploring alterity in a globalized world :edited by Christoph Wulf 18

Federal rivers: Managing water in multi-layeredpolitical systems : Edited By Dustin Garrick,

23

George R.M. Anderson, Daniel Connell, JamiePittock 19Future crimes : by Marc Goodman 26

Headlines from the heartland : By Sevanti Ninan 46Housing law in India : by J.V.N. Jaiswal's 32How India earns,spends and saves : By RajeshShukla 55How population change will transform our world: by Sarah Harper 30

Improving customer satisfaction, loyalty, andprofit : an integrated measurement andmanagement system : By Michael D. Johnson,Anders Gustafsson 33India in global affairs : perspectives fromSapru house : by Rajiv K. Bhatia 7Innovation strategy for enterprises in emergingeconomics : case studies for the digital age :by Anurag Satpathy, Arjun Agarwal and SanjayMohapatra 52Islamic law and the law of armed conflict : thearmed conflict in Pakistan : by Niaz A . Shah 53

Journey of a bureaucrat : from the hills tobeaches a memoir : by I.P. Gupta 27

Manager to CEO: Corporate wisdom for survivaland success : By Walter Vieira 60Managerial problem solving : frameworks , tools, techniques : by Robert Wood , Julie Cogin andJens Beckmann 61

Managing nonprofit : By Sameer Narayan 44Many faces of Kashmiri nationalism : from thecold war to the present day : by Nandita

24

Haksar 29Marconomics : defining economics through socialscience and consumer behavior : by Ken R.Blawatt 9

The maruti story : By R.C Bhargava and Seetha 6Medical services and consumer protection inIndia: cases reviewed up to April 2001 : ByRenu Sobti 56

The modern law of unjust enrichment andrestitution : By Gerard McMeel 40

New perspectives in policing : stress , publicperception and leadership : by Emerald Gems 25

The Oxford Hindi-English Dictionary : By R.S.McGREGOR 39

Performance driven CRM: how to make yourcustomer relationship management vision, areality : By Stanley A. Brown and MooshaGulycz 11

Redefining the good society: fourth IndiraGandhi conference: 19-23 November 1993 : byIndira Gandhi Memorial Trust 49Remaking India: one country, one destiny : byArun Maira 38Resource allocation problems in supply chains :by K. Ganesh, R.A. Malairajan , SanjayMohaptra and M. Punniyamoorthy 24Rise of China and India : implications for theAsia pacific : edited by Amitabh Mattoo andMallika Joseph 50Rural marketing , media planning and consumer

25

protection : by Meenu agarwal 2

Supply chain logistics management : by Donald J. Bowersox , David J. Closs et al. 10

Taxmann' s Insurance law manual with IRDAcicculars & notifications 58Thirteen days in September : Carter, Begin ,and Sadat at camp David : by Lawrence Wright 62TPS-Lean six sigma : linking human capital tolean six sigma : by Hubert K. Rampersad andAnwar El-Homsi 17A treatise on standards of weights & measures :By S.V. Gupta 28

Turbulent years , 1980-1996 : by PrnabMukherjee 42

Uncommon service : how to win by puttingcustomers at the core of your business : byFrances Frei and Anne Morriss 22Urbanization and governance in India : editedby Evelin Hust and Michael Mann 59

Why CRM Doesn't work : how to win by lettingcustomers manage the relationship : byFrederick Newell 45The WTO: A discordant Orchestra : By T.K.Bhaumik 8

Yadon se samvad : By Renu Pant 48You need a leader - now what ? : how to choosethe best person for your organization : byJames M. Citrin and Julie Hembrock Daum 12

26

27

SUBJECT/KEYWORD INDEX

Afghan War, 2001- 36- -- Causes 36- -- Political aspects 36

Afghanistan-- History -- 1989-2001 36

Antitrust law 14-- India 14

Brand name products-- Management 35

Branding (Marketing) 35Business

-- Research -- Methodology 5BUSINESS & ECONOMICS

-- Industrial Management 12-- Industries -- General 52

Business etiquette 60Business logistics 10,24

Camp David Agreements-- (1978) 62

Cars Production 6Chief executive officers

-- Life skills guides 60China

-- Foreign economic relations -- Pacific Area 50Civil service

28

-- India -- Biography 27Communists

-- India -- Jammu and Kashmir -- Biography 29Competition, Unfair 14

-- India 14Computer crimes

-- Prevention 26Computer security 26Consumer behavior

-- India 2Consumer protection

-- India 2,54Consumer satisfaction 33Corporate culture 60Crime

-- India -- Sociological aspects 51-- Political aspects -- India 51

Culture and globalization-- India 18

Customer loyalty 33Customer relations 22,33,35,

45-- India -- Management 57-- Management 37,57

Customer relationship management 11,37Customer services 22

Dalit women-- Education -- India -- Maharashtra 47

Data protection 26Decision making 61Diplomatic relations 7Discrimination in education

-- India -- Maharashtra 47

29

Doha Development Agenda (2001- ) 8

Economic development-- China 50-- India 50

Economics 9Educational equalization

-- India -- Maharashtra 47Egypt

-- Foreign relations -- Israel 62Employee motivation 17Energy consumption

-- Southeast Asia 31Enlightenment 20Entrepreneurship

-- United States 13Executive ability 60Executive succession 12Executives

-- India -- Case studies 60-- Selection and appointment 12-- Training of 16

Foreign trade regulation 8Free trade 8

-- Developing countries 8

General Agreement on Tariffs and Trade(Organization) 8

Globalization-- India 18

Goal setting in personnel management 17Governance

- India 59

30

Guru, Mohammad Afzal 29

Hindi language-- Dictionaries -- English 39

Hindi language Dictionaries 39Hindi newspapers

-- India -- History -- 20th century 46Hindi poetry 48Household surveys

-- India -- Statistics 55Housing

-- Law and legislation 32-- Law and legislation -- India 32

Income-- India -- Statistics 55

India- Economic policy - Citizen participation 38- Politics and government - 1977- 38-- Civilization -- 1947- 18-- Foreign relations 7-- Officials and employees -- Biography 27-- Politics and government 20-- Politics and government -- 1977- 42-- Politics and government -- 20th century 27

India. Consumer Protection Act. 1986 54Industrial management 63

-- United States 13Industrial policy

- Social aspects - India 38Industrialization

-- Social aspects -- India 51Insurgency

-- India -- Jammu and Kashmir -- History 29International business enterprises 52

31

-- Case studies 52-- Management -- Cross-cultural studies 16

Internet in public administration 41-- India 41

Inversiones 21Investments 21IS (Organization) 3-4Islam and politics

-- Asia 3-4Israel

-- Foreign relations -- Egypt 62

Jihad 53Journalism

-- India -- History -- 20th century 46

Labor union members-- India -- Jammu and Kashmir -- Biography 29

LAW-- Administrative Law & Regulatory Practice 40

Leadership-- China 23

Logistique (Organisation) 24

Management-- China 23-- Cross-cultural studies 16

Marconomics 9Marketing 45

-- India 2Maruti Udyog 6Medical policy

- India 56Middle managers

-- Life skills guides 60

32

Mukherjee, Pranab, 1935- 42

Nationalism-- India -- Jammu and Kashmir -- History 29

Nonprofit organizations-- Finance 44

Organizational effectiveness 17

Police 25-community relations 25

Police administration 25Political violence 20Politicians

-- India -- Biography 42Population

--Environmental aspects 30Prakash, Sampat, 1939

- 29Presidents

-- India -- Biography 42Press

-- India -- History -- 20th century 46Problem solving 61

Relationship marketing 37Resource allocation 24Restitution 40

Saving and investment-- India -- Statistics 55

Self-actualization (Psychology) 15

Service industries

33

-- Management 22Six sigma (Quality control standard) 17Social change 49Social responsibility of business 63Society 49Southeast Asia

-- Foreign economic relations -- China 31-- Foreign relations -- China 31

Stocks 21Success in business

-- United States 13Supply Chain Management 10Sustainable development 63

- India - Citizen participation 38

Teaching 1-- Great Britain 1

Terrorism-- Asia 3-4

Terrorists-- India -- Jammu and Kashmir -- Biography 29

Total quality management 17Training manuals 16

Unjust enrichment 40Urbanization

- India 59

War (Islamic law) 53War crimes

-- Pakistan 53Water

-supply -- Political aspects -- Case studies 19Water resources development

-- Political aspects -- Case studies 19

34

Weights and measures-- Law and legislation 28-- Law and legislation -- India 28

World Trade Organization 8