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Submission to Infrastructure Australia
Proposal in support of Collaborative Infrastructure
Transport and Logistics Centre (TALC)
Dr Daryll HullSeptember 2008
TALC is a public funded research and policy think tank whose mandate covers the transport and logistics (T&L) industry in Australia
The T&L industry is a critical enabler of the entire Australian economy
T&L contributes approximately 14.5% of GDP – more than mining and agriculture combined
It employs over 1,000,000 people across the country in every region, city and remote location
There are over 165,000 organisations /businesses in the industry
Average employment is less than 5 people per organisation – this is a sector of small business and diverse operations
TALC has created many programmes to assist the industry – go to www.talc.com.au
What is TALC and why does it have an interest in infrastructure?
The building of industry capability relies heavily on government intervention in all areas – especially the provision of infrastructure
Infrastructure in T&L consists of different categories of assets – physical, digital and collaborative
Physical assets comprise three types – economic, social and environmental
Digital assets comprise hardware and software
Collaborative assets comprise business and networks, clusters and social technologies for connecting people
Infrastructure Australia has an obligation to address all three types of assets in T&L in order to build national capability in this most critical sector of the Australian economy
What are the dimensions to infrastructure in T&L?
Infrastructure typically refers to the technical structures that support a society, such as roads, water supply, wastewater, power grids, flood management systems, communications (internet, phone lines, broadcasting), and so forth. In the past, these systems have typically been owned and managed by local or central governments. These various elements may collectively be termed civil infrastructure, municipal infrastructure, or simply public works, although they may be developed and operated as private-sector or government enterprises. A more generic definition of infrastructure is the network of assets "where the system as a whole is intended to be maintained indefinitely at a specified standard of service by the continuing replacement and refurbishment of its components."[1]
In other applications, infrastructure may refer to information technology, informal and formal channels of communication, software development tools, political and social networks, or beliefs held by members of particular groups. Still underlying these more general uses is the concept that infrastructure provides organizing structure and support for the system or organization it serves, whether it is a city, a nation, or a corporation. Economically, infrastructure could be seen to be the structural elements of an economy which allow for production of goods and services without themselves being part of the production process, e.g. roads allow the transport of raw materials and finished products.(1) Association of Local Government Engineers New Zealand: "Infrastructure Asset Management Manual", June 1998
- Edition 1.1
Definition of “infrastructure” from WIKIPEDIA online encyclopaedia
If we accept the previous excerpt from WIKIPEDIA as a working definition, then the notion of infrastructure broadens beyond a physical asset class to include digital, social and community assets
In T&L this is logical , as we find ourselves moving into the realm of 3PL and 4PL logistics systems – such systems require strong digital, communications, computing, organisation and management systems to ensure maximum effectiveness of physical assets
There is a case to be made that further development of T&L physical infrastructure should be combined with a parallel development of digital and social infrastructure, utilising our latest understanding of collaborative technologies and social systems
It is also likely that a combination of public and private capital and skills will be required to make best use of the various technologies and opportunities in T&L
The following pages outline the “big picture” in T&L infrastructure
T&L – a special case in infrastructure development?
PHYSICAL INFRASTRUCTURE =
PORTS, ROADS, RAIL, WAREHOUSES,CONCRETE, STEEL, STRUCTURES,BUILDING, MOVING, STORING
DIGITAL INFRASTRUCTURE =
BROADBAND, SATELLITES, MOBILE PHONES, COMPUTERS, INTERNET, COMMUNICATION, DATA, ACCESS, OPEN, FAST, EVERYWHERE
COLLABORATIVE INFRASTRUCTURE =
COMMUNITIES, NETWORKS, REGIONS, BUSINESS GROUPS, FORUMS, LEARNING, SHARING, CREATING, COMPETING, CONTENT
PHYSICALINFRASTRUCTURE
QUESTIONS:
LOCATION?COST?OWNERSHIP?ACCESS?FUNDING?INTEGRATION?MAINTENANCE?USAGE?INVESTMENT?ENVIRONMENT?ENERGY?
DIGITALINFRASTRUCTURE
QUESTIONS:
ACCESS?SPEED?BANDWIDTH?TECHNOLOGY?SECURITY?FUNDING?OWNERSHIP?INVESTMENT?INTEGRATION?USAGE?COST?
COLLABORATIVEINFRASTRUCTURE
QUESTIONS:
CONNECTIVITY?COMMUNITY?VALUES?PARTICIPATION?ACCESS?COMPLEXITY?SHARING?SUSTAINING?NETWORKING?COMMONALITY?MEMBERSHIP?
EACH ONE LINKS TO THE OTHERS
FEEDBACK CONNECTS ALL OF THEM, AND THEY OFTEN INHABIT MORE THAN ONE SPACE AT THE SAME TIME
SIMPLIFIED MATRIX OF ASSET TYPE BY ASSET FUNCTIONALITY
ECONOMIC TYPE SOCIAL TYPE ENVIRONMENTAL TYPE
PHYSICAL INFRASTRUCTURE
ROADS, PORTS, BRIDGES, RAILWAYS, POWER STATIONS, WATER WORKS
SCHOOLS, COLLEGES, HOSPITALS, PARKS, COMMUNITY CENTRES
WATER, SOIL AND AIR QUALITY ASSETS, DAMS, IRRIGATION SCHEMES
DIGITAL INFRASTRUCTURE
BROADBAND, SATELLITES, FIBRE NETWORKS, EXCHANGES, MOBILE DATA TERMINALS, RFID
MOBILE PHONES, PERSONAL COMPUTERS, PUBLIC ACCESS TERMINALS
SATELLITE MAPPING AND MONITORING SYSTEMS, REMOTE SENSING SYSTEMS
COLLABORATIVE INFRASTRUCTURE
ONLINE FREIGHT MATCHING, VIRTUAL CONTAINER PARKS, WEB 2.0 PORTALS
COMMUNITIES OF PRACTICE, RESEARCH ASSOCIATIONS, INDUSTRY FORUMS
EMISSIONS TRADING SCHEMES, ENVIROMENTAL WEB GATEWAYS
Collaborative infrastructure – why bother?
Reach – by its nature (virtual and social) collaborative infrastructure can provide maximum reach across the chosen community. It is limited only by access to the Internet, formation of communities of interest and general access via membership. In theory as well as practice a good piece of collaborative infrastructure can reach 100% of a selected audience
Results – collaborative infrastructure builds shared ownership of ideas and assets. It constitutes a powerful mechanism for implantation of strategy and programmes because it builds support as it goes
Resources – this class of infrastructure asset is not capital intensive. Once it is set up the operating costs are spread across the community of interest. Maintenance costs are limited to the software architecture and ICT technologies utilised in the asset
Risk - failure of a collaborative asset is easily accommodated through “switching off” the asset, and if necessary reconstituting it under another banner or group
Collaborative infrastructure – value for money?
relatively low set up costs enhances digital and physical assets minimal labour costs minimal operating costs low maintenance maximum reach for any given audience able to create community ownership of asset and ideas low risk supports regional development supports small business creates new business services in Web 2.0 applications scalable flexible possibility of open access possibility of open standards
TALC offers TILIS ® as an example of national Collaborative Infrastructure
• TILIS® stands for Totally Intelligent Logistics Inquiry Service
• TILIS® was developed by TALC over three years and is now available to industry
• TILIS® establishes a national transport and logistics (T&L) industry web gateway
• TILIS® is a piece of shared digital infrastructure focused on the T&L industry, designed to provide high levels of interconnection between many users and providers of useful information, business services, industry knowledge and new ideas
• TILIS® is demonstrated at www.tilis.com.au
TILIS® is hard to grasp
Most people don’t
• care about the intricacies of computing and communications
• care about infrastructure (especially if it is virtual!)• want to deal with the complexity• want to have to understand it
but they do want
• someone to ‘build’ it for them • it to work for them• access when they want, how they want
So let’s think in physical terms
Think about a shipping port, airport, or similar, they :
• are major investments in infrastructure and networks• are common capabilities everyone can use thus increasing their
activities• stimulate volume activity, thus cost reduction and value are
positively affected (Moore Principle) • connect local with global• are solutions driven by social and business needs, not the
technology solutions that underpin their operation• encourage use of scalable, reliable existing technology• use standards to maximise connection and efficiencies• connect multiple supply chains seamlessly
(THIS PROBABLY SOUNDS FAMILIAR)
Now think of TILIS® as a digital port
• In the digital space you can build infrastructure fast, once and anyone, anywhere can use it
• There is no current national digital port for the T&L industry
• TILIS® takes for form and shape of the desired industry application. It can be an education and training portal, a business exchange, a publishing/news portal or a simple discovery tool
• TILIS® can work to connect many groups simultaneously across the web, or it can act as an enterprise system working within the business to connect individuals who need to share knowledge e.g. HR professionals
TILIS® as a digital “port”
Like a physical port TILIS® is a digital solution that can provide:
1. A gateway that is both a map and single access point to the T&L industry
2. Infrastructure able to be configured to users needs and preferences
3. National network hub connecting and adding volume to local Web sites and services in the T&L or other industries
4. Network able to transition only one-to-one business supply chains to the new many-to-many global marketplaces
5. Shared infrastructure capability for everyone in the industry, public or private can leverage to reduce their operational expenditure while maximising value
6. Benchmark standards for connections, content and knowledge sharing
TILIS® maps the industry
TILIS® is:
• An ATLAS = A view of the transport and logisticsindustry based on your needs and preferences
• A MAP = A repository of destinations anddata
• A GPS = A registry that allows you todiscover where you are and searchfor digital information that helps you get where you need to go
By being virtual TILIS is more dynamic and able to be oriented to the user needs and preferences. This differentiates it from a mere website, which is a static and limited information source
TILIS® removes noise and can be configured to your needs
TILIS® connects and adds volume to existing networks
TILIS® moves beyond the one to many marketplace
Government
Educational institutions
Professional Bodies
Industry Assoc.
Enterprises
A
D
C
B
E
H
G
F
Sector(Air, road, rail,
etc..)
Qualification(School, VTE,
Higher education, etc.)
Occupation & Careers
Demographics(Age, gender,
etc.
Location(Vic, QLD, NSW, SA,
etc.)
Key words
Etc...
Content Owners Users/Clients Sorting
Etc...
One provider to multiple users with a complex array of expensive assets that require massive, duplicated capital investment
TILIS® enables the many to many marketplace
Government
Educational institutions
Professional Bodies
Industry Assoc.
Enterprises
A
D
C
B
E
H
G
F
Sector(Air, road, rail,
etc..)
Qualification(School, VTE,
Higher education, etc.)
Occupation & Careers
Demographics(Age, gender,
etc.
Location(Vic, QLD, NSW, SA,
etc.)
Key words
Etc...
Content Owners Users/Clients Sorting
Etc...
Transport and Logistics Integrated Learning & Information Service
(Industry Web gateway)
Many users connecting once, with reducing and sharing infrastructure to address:- Interoperation- Metadata- Classification- Search- Discovery- Identity management - Access rights- Reuse- Digital rights
TILIS® can be the first of manyTILIS® will be the first iteration of a ‘industry-side’ digital infrastructure providing shared, mostly open source solutions for:
– User-oriented Web and portal design (W3C and national standards will be applied)
– Discovery and access to content by implementing the Content Object Repository Discovery and Registration Architecture model (provides the first global standard for linking any content repository to any user based on the content owner’s permissions)
– Access management and identity management solutions
– Learning and technical object exchange through application of ADL Sharable Content Object Reference Model and European Association of Aerospace Industries S1000D
TILIS® uses global standards
Singapore
IMS Asia
PROMETEUS
CEN/ISSSISO/IEC JTC1 SC36
ARIADNE
ALIC & AEN
Dublin Core
AICC
API and CMI data model based on the AICC CMI document and widespread SCORM usage are now approved IEEE standards.
LOM (metadata) is an approved IEEE standard.
CETIS/JISC
eLIG
From Dan Rehak (2005) ADL UpdateSCORM 2004 and CORDRA
Technical view of TILIS®
FMS = freight matching serviceLMS = learning Management SystemCMS = Content Management SystemLINC = South Australian Logistics Information Navigation Centre
PortfolioHRISTradegateIntermodal Terminal
META DATA and Web Services
Synergistic Layer
Tools/Objects and Services
Integration LayerCORDRA, QTI etc
Core Business Systems
User Interface
Interpretive Layer
Snap-in
Interoperable protocol
TILIS
LINC TOOLS CMS LMS FMS
TILIS® gateway and content providers
Public Individualgateway interfaces (client “windows”)
User data(Administration)Portfolios
LMS Competency
University TAFET&L
companyAssociationsTILIS clients
SearchDocument
librarygateway Applications(“services”)
Individuals
Organisation
Content providers
…
…
Resources
National TILIS® (APPLICATION)EXAMPLE: integrate TILIS® CORDRA iteration with national
education infrastructure
…
CORDRA interface TILIS Identifiers
Content Exchange(shared repository)
University TAFETransport company
Assoc.
National services CORDRA RegistryAccess and Identifier
infrastructure
Infrastructure services
Content
Content
TILIS® can become part of an Federated national or State solution
CORDRARegistry
CORDRARegistry
ContentRepository
ContentRepository
ContentRepository
ContentRepository
ContentRepository
ContentRepository CORDRA
Registry
ContentRepository
ContentRepository
ContentRepository
ContentRepository
CORDRARegistry
FederationRepository
FederationCatalog
FederationRegistry
TILIS (T&L CORDRA I teration)
CORDRA Implementation
CORDRA Implementation
CORDRA Implementation
NationalFederatedCORDRA
After Dan Rehak ADL UpdateSCORM 2004 and CORDRA, Nov 2005
The TILIS pilot was completed in June 2007
TILIS®. Totally.
The first of many:
Mining
Health
Water
Manufacturing
Tourism
Energy
the list is long!
A federated Web 2.0 gateway project