"When a team outgrows individual performance and learns teamconfidence, excellence becomes a reality."

Team BuildingCourses

Professional Development Training has a specialised division of Team Buildingexperts that will tailor the delivery of any of the courses to be specific to yoursituation and learning needs

Team Building Courses

Emotional Intelligence (EQ) ForProfessionals

Leveraging the GenerationGap

Team CommunicationCourse

Building High Performance Teams Training Managing Virtual TeamsCourse

Effective Teams are an Essential Element ofSuccess

Professional Development Training has a specialised division of Team Building experts that willtailor the delivery of any of the courses to be specific to your situation and learning needs. Our extensive curriculum in Team Building, outstanding depth of trainers across the country anddiverse range of industry experience means that pd training is the best choice for Team Buildingcourses. pd training will exceed your expectations and help you achieve the results you are seeking.

 

 

People drive performance; emotions drive people.As emotions make us choose, abandon, motivate and compete, they must be considered when dealing with humanresources. Developing emotional intelligence helps to manage people, motivate them, and steer them towards greaterproductivity and fulfillment.The pdtraining Emotional Intelligence Training Course provides an insight into the behaviors, ambitions and feelings ofpeople along with providing tools for the development of management techniques.This practical and highly valuable training course is now available throughout the U.S., including Atlanta, Baltimore,Boston, Charlotte, Chicago, Dallas, Los Angeles, Manhattan, Miami, Orlando, Philadelphia, and Seattle.Please click on the Public Class tab below to view our Emotional Intelligence course schedule by city or click the ClientSite Training tab to receive a free quote for courses delivered at your preferred location.

Emotional Intelligence (EQ) For Professionals Outline

Foreword:Healthy emotions + Clear thinking + Appropriate action = High EQEmotional intelligence is a skill. And like any other skill, you can get better at it with training and practice. It allows you toread the style of individuals and adjust your communications accordingly.This one day training course is useful for anyone who leads or works with other people, no matter the size of theorganization. This course will focus on the five core competencies of emotional intelligence: self-management, self-awareness, self-regulation, self-motivation, and empathy. It will also include interpersonal skills.Participants will learn to develop and implement these competencies to enhance their relationships in work and in life byincreasing their understanding of social and emotional behaviors, and learning how to adapt and manage their responsesto particular situations.

Outcomes:By the end of this course, participants will:

Define emotional intelligenceIdentify the benefits of emotional intelligenceLearn the four core skills required to practice emotional intelligenceDefine and practice self-management, self-awareness, self-regulation, self-motivation, and empathySuccessfully communicate with others non-verballyVerbally communicate with othersInterpret and manage your emotionsMaster tools to regulate and gain control of one’s own emotionsArticulate your emotions using the right languageBalance optimism and pessimismEffectively impact othersRelate emotional intelligence to the workplaceUse the concepts and techniques in the workplace

Emotional Intelligence (EQ) For Professionals TrainingCourse - Lesson 1Getting Started

Housekeeping ItemsWorkshop ObjectivesThe Parking LotAction Plan

Emotional Intelligence (EQ) For Professionals TrainingCourse - Lesson 2What is Emotional Intelligence?

Benefits of Emotional IntelligenceSnapshot of Academic Theory of EI & Assessing EQ5 Dimensions of the Trait EI ModelLesson 2 Workbook Activity: EQ Self-Assessment

Emotional Intelligence (EQ) For Professionals TrainingCourse - Lesson 3Self-Awareness (SA)

Self-AwarenessSelf-ManagementSeeing the Other SideGiving in Without Giving Up – The Art of CompromiseLife Positions – You and Only You Can Choose YourMindsetLesson 3 Workbook Activities

Emotional Intelligence (EQ) For Professionals TrainingCourse - Lesson 4Self-Regulation/Managing Emotions (ME)

The ‘EQ brain’ and How it WorksThe Science of EmotionsAmygdala Hijack - What’s Happening Inside Our HeadWhen We Lose ControlUnderstanding EmotionsFind Your Self-Control… Take Back Your AmygdalaUsing Coping ThoughtsRelaxation TechniquesLesson 4 Workbook Activities

Emotional Intelligence (EQ) For Professionals TrainingCourse - Lesson 5Self-Motivation (M)

OptimismPessimismThe Balance between Optimism and PessimismThe Power of Re-Framing: The Balance betweenOptimism and PessimismLesson 5 Workbook Activity

Emotional Intelligence (EQ) For Professionals TrainingCourse - Lesson 6Empathy (E)

What are the Barriers to Empathy?Developing Your EmpathyLesson 6 Workbook Activity

Emotional Intelligence (EQ) For Professionals TrainingCourse - Lesson 7Social Skills (SS)

Making an ImpactCreating a Powerful First ImpressionAssessing a SituationBeing Zealous without Being OffensiveTraits of a Person with High Social Skills

Emotional Intelligence (EQ) For Professionals TrainingCourse - Lesson 8Skills in Emotional Intelligence

How to Accurately Perceive EmotionsUse Emotions to Facilitate ThinkingUnderstand Emotional MeaningsManage EmotionsLesson 8 Workbook Activity

Emotional Intelligence (EQ) For Professionals TrainingCourse - Lesson 9Verbal Communication Skills

Verbal Communication – Clear Message, EmotionallyEffectiveFocused ListeningAsking QuestionsCommunicating with Flexibility and Authenticity

Emotional Intelligence (EQ) For Professionals TrainingCourse - Lesson 10Non-Verbal Communication Skills

Body LanguageThe Signals You Send to OthersIt’s Not What You Say, It’s How You Say It

Emotional Intelligence (EQ) For Professionals TrainingCourse - Lesson 11Social Management and Responsibility

Articulate your Emotions Using LanguageBusiness PracticesUnderstand Emotions and How to Manage Them inthe WorkplaceRole of Emotional Intelligence at WorkDisagreeing Constructively

Emotional Intelligence (EQ) For Professionals TrainingCourse - Lesson 12Wrapping Up

Words from the WiseReview of Parking LotLessons LearnedCompletion of Action Plans and Evaluations

 

Web Links: 

View this course online: http://professionaldevelopmenttraining.com/courses/emotional-intelligence-for-professionals-training-in-atlanta-baltimore-boston-charlotte-chicago-los-angeles-new-york-miami-orlando-philadelphia-seattle-and-usa-wide 

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Handling people from different generations require understanding of the environment in which their personality wasdeveloped along with the skills to handle the differences. Leveraging the Generation Gap Training Course providescomprehensive and deep understanding of the different generations, namely the traditionalists, Baby Boomers, and theGeneration X, and Generation Y. It also provides training in conflict management, conflict resolution process, and thebuilding of harmony.This intensive and lively training course is now available across the U.S., including Atlanta, Baltimore, Boston, Charlotte,Chicago, Dallas, Los Angeles, Manhattan, Miami, Orlando, Philadelphia, and Seattle.

Leveraging the Generation Gap Outline

Foreword:Research indicates that people communicate based on their generational backgrounds. Each generation has distinctattitudes, behaviors, expectations, habits and motivational buttons.While having various cultures in one workplace can present communication problems and conflicts, the benefits of such avariety in the workplace outweigh it. Both the young and older worker have many ideas to offer, which can help theorganization thrive in the marketplace. Learning how to deal with the generation gap at work will help you become abetter manager or co-worker.This 'Generations Gap Training Course' will help you to understand the various generations present at work, understandwhat motivates them, and also learn how to collaborate and work with them.

Outcomes:

By the end of this course, participants will be able to:

Examine the history behind generation gapsLearn about the different generations (traditionalists, baby boomers, Generation Xers & Generation Yers)Determine the differences between each generationFind common ground among the different generationsMaster conflict management between generationsLeverage the strengths of each generation in the workplace

Leveraging Generation Gaps Training Course - Lesson 1Context

What Generations Exist In The WorkplaceWhat Defines A GenerationWhat This Means In Our Workplace

Leveraging Generation Gaps Training Course - Lesson 6Background

AttitudeWorking StyleLife Experience

Leveraging Generation Gaps Training Course - Lesson 2Traditionalist

Their BackgroundTheir CharactersTheir Working Style

Leveraging Generation Gaps Training Course - Lesson 7Finding Common Ground

Adopting A Communication StyleCreating An Affinity GroupSharing Knowledge

Leveraging Generation Gaps Training Course - Lesson 3Baby Boomers

Their BackgroundTheir CharactersTheir Working Style

Leveraging Generation Gaps Training Course - Lesson 8Conflict Management (1)

Younger Bosses Managing Older WorkersAvoid Turnovers With A Retention PlanBreaking Down The Stereotypes

Leveraging Generation Gaps Training Course - Lesson 4Generation X's

Their BackgroundTheir CharactersTheir Working Style

Leveraging Generation Gaps Training Course - Lesson 9Conflict Management (2)

Embrace The Hot ZoneTreat Each Other As A PeerCreate A Succession Plan

Leveraging Generation Gaps Training Course - Lesson 5Generation Y's (millennial)

Their BackgroundTheir CharactersTheir Working Style

Leveraging Generation Gaps Training Course - Lesson 10The Power of 4

Benefits Of Generation GapsHow To Learn From Each OtherEmbracing The Unfamiliar

 

Web Links: 

View this course online: http://professionaldevelopmenttraining.com/courses/leveraging-generation-gaps-training-in-atlanta-baltimore-boston-charlotte-chicago-los-angeles-new-york-miami-orlando-philadelphia-seattle-and-us-wide 

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When building teams, it is essential to know the team building techniques such as TORI, stages of team development,and their impact on a team. Building the right attitude in team members, putting things into perspective, and enhancingcommunication within a team is essential for creating a strong team.The pdtraining Team Communication Training Course provides an understanding of how successful teams must bedeveloped and managed.This highly valuable and fun training course is available throughout the U.S., including Atlanta, Baltimore, Boston,Charlotte, Chicago, Dallas, Los Angeles, Manhattan, Miami, Orlando, Philadelphia and Seattle.Please click on the Public Class tab below to view our Team Communication Training course schedule by city or click theClient Site Training tab to receive a free quote for courses delivered at your preferred location.

Team Communication Course Outline

Foreword:With teams at the core of corporate strategy, the success of an organization depends upon how well they operateindividually and together. How are your problem-solving skills? Is the team enthusiastic and motivated to do its best? Doyou work well together? This course will provide a solution to these problems and more.During the course, you will receive comprehensive knowledge and training in skill building in enhancing teamcommunication by industry experts.

Outcomes:After completing this course, participants will have learned to:

Understand the value of working as a teamDevelop team norms, ground rules, and team contractsIdentify your team player style and how it can be used effectively with your own teamBuild team trustIdentify the stages of team development and how to help a team move through themIdentify team player typeRecognize the critical role that communication skills will play in building and maintaining a team atmosphereDefine and understand communicationPut things into perspectiveCreate a positive attitudeBuild team with TORIRecognize team characteristicsIdentify ways that team members can be involved and grow in a team setting

Better Team Communication Training Course - Lesson 1Getting Started

The Parking LotWorkshop ObjectivesAction Plans & Evaluations

Better Team Communication Training Course - Lesson 6Building Team Trust

Why is Trust Important?Building Trust

Better Team Communication Training Course - Lesson 2Defining Teams

Making the GradeLooking Into OurselvesDebrief

Better Team Communication Training Course - Lesson 7The Stages of Team Development

FormingStormingNormingPerformingAdjourningForming an Effective TeamMaking Connections

Better Team Communication Training Course - Lesson 3Establishing Team Norms

Characteristics of TeamsGround RulesTeam Contracts

Better Team Communication Training Course - Lesson 8Team Building with TORI

What Does TORI Mean?

Better Team Communication Training Course - Lesson 4Working as a Team

Putting it Into PerspectiveNo Need for Black & White ThinkingDegrees of Support

Better Team Communication Training Course - Lesson 9Communication

Defining CommunicationListening Skills

Better Team Communication Training Course - Lesson 5Your Team Player Type

What's Your Team Player Type?What Does it Mean To Have a Number?My Team Style

Better Team Communication Training Course - Lesson 10Becoming a Good Team Player

Attitude is Everything!

 

Web Links: 

View this course online: http://professionaldevelopmenttraining.com/courses/team-communication 

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Team building and development requires human resource management, planning, strategy creation and creativethinking.The pdtraining Building High Performance Teams Training course provides intensive training in each stage of teambuilding and development process such as identifying team player types, brain writing, management of disagreements,analyzing tools, self-assessment, and more. This training course is designed to empower managers to create andmanage outstanding teams.The extensive and exciting course is conducted across America, including Atlanta, Baltimore, Boston, Charlotte,Chicago, Dallas, Los Angeles, Manhattan, Miami, Orlando, Philadelphia and Seattle.Please click on the Public Class tab below to view our Building High Performance Teams Training course schedule bycity or click the Client Site Training tab to receive a free quote for courses delivered at your preferred location.

Building High Performance Teams Training Outline

Foreword:Success as a manager heavily depends on how well a team operates and what kind of results it achieves. Is your teamable to solve problems? Can they resolve conflict? Are they enthusiastic and motivated to do their best? Do they workwell together?This training course in building high performance teams provides managers help in developing their team leadershipskills and unleash the talent of each individual team member.

Outcomes:This training course in building high performance teams is the fastest way to gain a comprehensive understanding of allessential features of effective team building, and gain skills in using them expertly in building perfect teams.After completing this course, participants will have learned to:

Identify different types of teamsRecognize and interpret the five stages of team developmentEstablish team normsInspire and motivate team membersBuild teamwork by applying the twelve characteristics of an effective teamPromote trust and rapport by exploring your team player style, and find how it impacts group dynamicsRecognize the key elements that move a team from involvement to empowerment, and give these elements to yourteamDevelop strategies for dealing with team conflict and common problemsBuild teams using TORIDevelop a good team playerCommunicate effectivelyEngage in active listeningBuild consensus through understanding

Building High Performance Teams Training Lesson 1Course Overview

Welcome & IntroductionWorkshop ObjectivesTypes of Teams

Building High Performance Teams Training Lesson 6Team Player Types

Inquiring RationalsAuthentic IdealistsOrganized GuardiansResourceful ArtisansThe Trust/Relationship Model

Building High Performance Teams Training Lesson 2Tuckman's Five Stages of Team Development

FormingStormingNormingPerformingAdjourning

Building High Performance Teams Training Lesson 7Creative Thinking

BrainstormingBrainwritingMindmappingSix Thinking Hats

Building High Performance Teams Training Lesson 3Characteristics of Great Teams (I)

Clear PurposeInformalityParticipationListening

Building High Performance Teams Training Lesson 8Solving Problems

Problem IdentificationDecision MakingPlanning & Organizing

Building High Performance Teams Training Lesson 4Characteristics of Great Teams (II)

Civilized DisagreementsConsensus DecisionsOpen CommunicationClear Roles & Work Assignments

Building High Performance Teams Training Lesson 9Team Planning Tools

SWOT AnalysisPlanning ToolsImprovement Plans

Building High Performance Teams Training Lesson 5Characteristics of Great Teams (III)

Shared LeadershipExternal RelationsStyle DiversitySelf-Assessment

Building High Performance Teams Training Lesson 10Workshop Wrap Up

Workshop ReviewTeam Action Plans

 

Web Links: 

View this course online: http://professionaldevelopmenttraining.com/courses/building-high-performance-teams-training-in-atlanta-baltimore-boston-charlotte-chicago-los-angeles-new-york-miami-orlando-philadelphia-seattle-and-us-wide 

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Managing a virtual team is different from managing a team that is physically present. Virtual team management requiresdealing with cultural differences, time differences, remoteness, and technological barriers. Managing Virtual TeamsCourse includes setting up a virtual team, conducting meetings, overcoming special challenges, using appropriatecommunication tools and dealing with inefficiency. These skills help you to establish and manage a virtual teamsuccessfully.This intensive training course is conducted across America, including Atlanta, Baltimore, Boston, Charlotte, Chicago,Dallas, Los Angeles, Manhattan, Miami, Orlando, Philadelphia, and Seattle.

Managing Virtual Teams Course Outline

Foreword:There are an estimated one billion virtual workers in 2013, and the number is expected to rise in the future. With a globalworkforce, you are provided with a cost effective and talented pool of employees to draw from.Managing a virtual team is harder because of the challenges posed by time difference and cultural differences. VirtualTeam Building and Management training course provides participants the knowledge to overcome these challenges andsucceed in creating a highly productive global workforce.

Outcomes:After completing this course, participants will have learned to:

Establish an excellent virtual teamHold effective meetings and group sessionsDiscover effective ways to communicate with team membersUnderstand, respect and embrace different culturesSet clear and precise goalsProvide timely feedbackBe proactiveCommunicate easily and effectivelyStay in contactAvoid making assumptionsBuild trust and confidence among employeesUse software to manage betterHandle poor performing employeesManage a virtual team during any project

Virtual Team Building and Management Training Course -Lesson 1Getting Started

Housekeeping ItemsWorkshop ObjectivesThe Parking LotAction Plan

Virtual Team Building and Management TrainingCourse -Lesson 7Building Trust

Trust Your Team and They Will Trust YouBeware of "Us vs Them" Territorial IssuesShare Best PracticesCreate a Sense of OwnershipCase Study

Virtual Team Building and Management Training Course -Lesson 2Setting Up Your Virtual Team (I)

Choose Self-Motivated People with InitiativeFace to Face Meetings at First (Kick-off Meeting)Diversity Will Add ValueExperienced with TechnologyCase Study

Virtual Team Building and Management TrainingCourse -Lesson 8Cultural Issues

Respect and Embrace DifferencesBe Aware of Different Work StylesKnow Your Team Members Cultural BackgroundCase Study

Virtual Team Building and Management Training Course -Lesson 3Setting Up Your Virtual Team (II)

Personality Can Count as Much as SkillsRules of EngagementIcebreakers and IntroductionsCase Study

Virtual Team Building and Management TrainingCourse -Lesson 9To Succeed With a Virtual Team

Set Clear GoalsCreate Standard Operating Procedures (SOPs)Build a Team CultureProvide Timely FeedbackCase Study

Virtual Team Building and Management Training Course -Lesson 4Virtual Team Meetings

Scheduling Will Always Be an IssueHave a Clear Objective and AgendaSolicit Additional Topics in AdvanceDiscourage Just Being a Status ReportCase Study

Virtual Team Building and Management TrainingCourse -Lesson 10Dealing With Poor Team Players

Manage Their Results, Not Their ActivitiesBe Proactive, Not ReactiveCheck In OftenRemove ThemCase Study

Virtual Team Building and Management Training Course -Lesson 5Communication (I)

Early and OftenRules of ResponsivenessFace to Face When PossibleChoose the Best ToolCase Study

Virtual Team Building and Management TrainingCourse -Lesson 11Choosing the Right Tools

Communication SoftwareCollaboration and Sharing ToolsProject Management SoftwareUse What Works for You and Your TeamCase Study

Virtual Team Building and Management Training Course -Lesson 6Communication (II)

Be Honest and ClearStay in Constant ContactDon't Make AssumptionsSet Up Email ProtocolsCase Study

Virtual Team Building and Management TrainingCourse -Lesson 12Wrapping Up

Words from the WiseParking LotLessons LearnedCompletion of Action Plans and Evaluations

 

Web Links: 

View this course online: http://professionaldevelopmenttraining.com/courses/managing-virtual-teams 

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