+ All Categories
Home > Documents > Successful Lte Strategies White Paper 140212072329 Phpapp02

Successful Lte Strategies White Paper 140212072329 Phpapp02

Date post: 03-Jun-2018
Category:
Upload: mascalzone
View: 218 times
Download: 0 times
Share this document with a friend

of 12

Transcript
  • 8/12/2019 Successful Lte Strategies White Paper 140212072329 Phpapp02

    1/12

    White paper

    Successful LTE strategies

    How to use LTE to build a compelling

    broadband strategy

    www.informatandm.com

  • 8/12/2019 Successful Lte Strategies White Paper 140212072329 Phpapp02

    2/12 2012 Informa UK Ltd. All rights reserved. www.informatandm.com2

    Contents

    Introduction .................................................3

    Market status ..............................................4

    Different LTE operator types ..................5

    Aggressive LTE operators ......................7

    Cautious LTE operators .........................8

    Market development ...................................9

    LTE subscription forecasts .....................9

    LTE voice ................................................9

    Recommendations .......................................11

    Successful LTE strategies: How to useLTE to build a compelling broadband

    strategyPaul Lambert, Senior Analyst

    What are the ingredients of a successful LTE launch?

    There are already examples of best practice that have helped

    to underpin hugely successful LTE launches by operators in

    markets such as the US, Japan and South Korea. We have

    meticulously researched and analysed the go-to-market strategy

    of these leading operators and every other live LTE deployment

    to build a comprehensive and unrivalled base of knowledge.

    Who are the most successful LTE operators to date, and why?

    How have they positioned LTE to drive customer uptake? How

    are operators effectively positioning LTE? How can operators

    maximize the value of their LTE investments? What pricing

    and value propositions are working in the market and which

    arent? How have different operator strategies influenced LTE

    subscription uptake?

    Our latest LTE report is based on in-depth and extensive

    interviews with LTE operators as well as a full assessment of thelaunch strategies of all 52 (as at April 24, 2012) live LTE networks

    globally. In conjunction with ITMs industry knowledge, the report

    distils the lessons learned to date by LTE operators to arrive

    at concrete examples of best practice that have proved to be

    successful with end users.

    The report provides clear and actionable conclusions of what has

    worked for the early LTE launches, ones that are applicable to

    all operators looking to launch LTE, and which will help them to

    avoid replicating the mis-steps some LTE operators have made

    and are making.

    Informa UK Limited 2012. All rights reserved.

    The contents of this publication are protected by international copyright laws,database rights and other intellectual property rights. The owner of these rightsis Informa UK Limited, our affiliates or other third party licensors. All product andcompany names and logos contained within or appearing on this publication are thetrade marks, service marks or trading names of their respective owners, includingInforma UK Limited. This publication may not be:-

    (a) copied or reproduced; or

    (b) lent, resold, hired out or otherwise circulated in any way or form without theprior permission of Informa UK Limited.

    Whilst reasonable efforts have been made to ensure that the information and contentof this publication was correct as at the date of first publication, neither Informa UKLimited nor any person engaged or employed by Informa UK Limited accepts anyliability for any errors, omissions or other inaccuracies.

    Readers should independently verify any facts and figures as no liability can beaccepted in this regard - readers assume full responsibility and risk accordingly fortheir use of such information and content.

    Any views and/or opinions expressed in this publication by individual authors orcontributors are their personal views and/or opinions and do not necessarily reflectthe views and/or opinions of Informa UK Limited.

    This is an extract fromSuccessful LTEStrategiesreport

    To find out more visit:www.informatandm.com/successfulLTE

    Contact:Giovanni [email protected]+44 (20) 701 75296

  • 8/12/2019 Successful Lte Strategies White Paper 140212072329 Phpapp02

    3/12 2012 Informa UK Ltd. All rights reserved. www.informatandm.com 3

    LTE launches are accelerating, but not all operators have the right business model2G-to-3G migration offered the promise of a whole new business model from voice and SMS services to the mobile

    Internet and rich content. Unlike 2G-to-3G, 3G-to-4G is evolutionary. However, the advantages that 4G/ LTE offers

    much greater capacity to offer DSL-like services on the move, not to mention the prospect of the "Internet of things"

    are likely to turn out to be more revolutionary over time than even the migration from 2G-to-3G. This is because a

    combination of 3G and 4G, in tandem with the boom in smartphone adoption and use, will bring about a major leap

    in the number of people using mobile broadband, the way they use it, and the amount they use it.

    According to the latest survey conducted by Informa Telecoms & Media to gauge the industrys perceptions on LTE,

    the majority see a clear need to launch LTE networks now, with two-thirds of respondents saying the time is right

    to launch LTE in their market today. However, while there is broad agreement on the need to launch LTE, there are

    diverse opinions on both why operators need to launch LTE now and also the reasons for doing so.

    While some operators are looking to LTE primarily to alleviate capacity from stressed legacy networks, others are

    looking to add value and increase brand value through technology leadership and enhancing the overallmobile

    broadband proposition. And, while some operators are looking to LTE generate additional revenues, it is surprising

    that the majority are not expecting LTE to create new revenue streams. This raises a fundamental question: If LTE

    doesnt create new revenue streams, how can operators make a return on their LTE investments?

    Our research into the LTE market explores the core business and strategic questions operators need to answer

    before launching services:

    How can operators maximize the value of their LTE investments?

    How can operators effectively position LTE? What LTE pricing and value propositions are working in the market and which arent?

    To approach these core issues, weve sought to answer these three key questions:

    Which are the most successful LTE operators to date, and why?

    How have they positioned LTE to drive customer uptake?

    How have different operator strategies influenced LTE subscription uptake?

    In this White Paper, weve approached these topics and questions by drawing on our recently-published research

    into the LTE business case. During our research, we found that operators that have launched LTE to date fall into

    two groups those that have been successful in driving uptake of services and those who havent. Or, put another

    way, some operators have found what is for them a successful LTE business model while others have yet to do so.

    It is crucial that operators make a return on their LTE investments and, with the right business model, the evidence

    to date shows that they will such is the appetite among end users, if stimulated in the right way, for faster and

    better mobile internet access. I hope that this White Paper provides both a valuable insight into the business models

    we have seen to be a solid foundation for profitable LTE strategies, as well as an introduction to our latest research.

    Introduction

  • 8/12/2019 Successful Lte Strategies White Paper 140212072329 Phpapp02

    4/12 2012 Informa UK Ltd. All rights reserved. www.informatandm.com4

    Market status

    The market push by the few earlyand aggressive LTE launchers

    obscures market reality, with the

    majority of operators cautious on

    subscriber uptake.

    While LTE is the fastest-growing

    cellular technology in history in terms

    of subscription-number growth, it

    is still very much a new technology

    both in terms of the total number of

    subscriptions and also the maturityof the service proposition. With a few

    notable exceptions in the US, Japan

    and South Korea, a combination of

    factors most notably the lack of a

    clear value proposition for LTE, high

    service prices, a limited selection of

    LTE smartphones and limited network

    coverage has led to the vast majority

    of operators moving very cautiously

    on LTE subscription uptake. LTE

    has been deployed initially in urbanhotspots, with only three rollouts to

    date focused on rural areas first, all in

    Germany and as a result of regulatory

    requirements.

    A snapshot of the market at this early

    stage around 27 months after the

    first LTE network went live shows

    that 57 networks have been launched

    in 30 countries (see fig. 1).

    In terms of subscription uptake,

    there are two clear categories of LTE

    operators: those that have pushed the

    technology aggressively the clear

    minority; and those that havent. The

    US operators Verizon Wireless and

    AT&T, NTT DoCoMo in Japan and

    SKT and LGU+ in South Korea have

    all pursued LTE subscription growth

    aggressively.

    However, the majority of operators

    have seen very weak LTE subscription

    growth, for the reasons already

    Fig. 1: Global, LTE operators, by region and country, Apr-12Country Operator Technology Start date

    Asia Pacific

    Australia Telstra LTE1800 Sep-11

    Hong Kong CSL New World LTE1800/2600 May-11

    CSL New World LTE2600 May-11

    India Bharti LTE2300 Apr-12

    Japan eAccess LTE1800 Mar-12

    NTT DoCoMo LTE2100 Dec-10

    Softbank Mobile LTE2500 Feb-12

    South Korea KT Corp LTE1800 Jan-12

    LG U+ LTE800 Jul-11

    SK Telecom LTE800 Jul-11

    MobileOne LTE1800/2600 Jun-11

    Singapore SingTel Mobile LTE1800/2600 Dec-11

    Eastern Europe

    Armenia K-Telecom LTE2600 Dec-11

    Belarus Yota Bel LTE2600 Dec-11

    Estonia EMT Estonia LTE1800/2600 Jan-12

    Hungary T-Mobile Hungary LTE1800 Jan-12

    Latvia LMT LTE1800 Jun-11

    Lithuania Omnitel LTE1800 May-11

    Poland Centernet LTE1800 Sep-10

    Mobyland LTE1800 Sep-10

    Polkomtel LTE1800 Nov-11

    Russia Yota LTE2600 Dec-11

    Western Europe

    Austria Hutchison 3G Austria LTE2600 Nov-11

    mobilkom Austria LTE2600 Oct-10

    T-Mobile Austria LTE2600 Jul-11

    Denmark TDC Mobil LTE2600 Oct-11

    Telia Denmark LTE2600 Dec-10

    Finland DNA Finland LTE2600 Dec-11

    TeliaSonera Finland LTE2600 Nov-10

    Germany O2 Germany LTE2600 Jul-11

    Telekom LTE2600 Apr-11

    Vodafone D2 LTE2600 Dec-10

    Norway Netcom LTE2600 Dec-09

    Portugal TMN LTE2600 Mar-12

    Vodafone Portugal LTE2600 Feb-12

    Note: Figures refer to quarter-end.Source: Informa Telecoms & Media

  • 8/12/2019 Successful Lte Strategies White Paper 140212072329 Phpapp02

    5/12 2012 Informa UK Ltd. All rights reserved. www.informatandm.com 5

    stated. Even the early running that theNordic operators made on launching

    LTE hasnt resulted in meaningful LTE

    subscription uptake (see fig. 2).

    The number of LTE launches and

    the LTE subscription numbers are

    poised to accelerate dramatically.

    The responses to Informa Telecoms

    & Medias 2012 LTE Survey showed

    that the largest proportion of

    operators, 34.1%, plan to launch LTEservices this year, and a considerable

    number, 25.4%, are planning to

    launch in 2013 (see fig. 3).

    LTE rollouts to date highlight theproblem of spectrum fragmentation

    between regions and within

    regions between countries. While

    the majority of LTE rollouts are

    in the 2600MHz band (see fig. 4),

    North America and Asia Pacific are

    deploying LTE in their own bands,

    Europe is focused on 800MHz and

    2600 MHz, with 1800MHz rollouts

    to follow. While the vast majority

    of LTE rollouts to date have beenFDD-based, LTE rollouts using TDD

    spectrum have taken place in Poland

    and Saudi Arabia, while China has

    a significant commitment to the

    technology.

    According to the survey, the 2600MHzband will continue to dominate LTE

    launches, with 1800MHz also set to

    remain prevalent, although LTE band

    fragmentation is also reflected in the

    survey responses, with the majority of

    available bands seeing some operator

    commitment to a greater or lesser

    degree (see fig. 5).

    Different LTE operator types

    The aggressive early adopters haveused LTE to reinforce existing market

    positioning, typically to improve

    perceptions about the quality of their

    networks and the performance they

    offer.

    Its crucial for operators to adopt

    the right approach to launching LTE

    as soon as possible, given the broad

    commitment to roll out networks

    this year and next. This is especiallythe case given that the majority of

    operators believe there is a market

    for launching LTE now (see fig. 6).

    What are the key drivers for operators

    launching LTE now? The majority

    of operators, 35.1%, are looking to

    LTE to create new revenue streams,

    according to Informas LTE survey.

    However, many operators are also

    launching LTE to relieve capacity ontheir existing networks, as well as to

    build brand value through technology

    leadership (see fig. 7).

    On the one hand, LTE is a new

    technology offering operators

    the opportunity to launch new

    broadband services in new ways,

    potentially generating new revenues;

    on the other hand, it is simply an

    extension to the strategies operatorsare already pursuing with 3G

    technology to drive uptake of their

    data plans.

    Fig. 1: Global, LTE operators, by region and country, Apr-12 (continued)

    Country Operator Technology Start date

    Western Europe (continued)

    Sweden HI3G LTE800/900/2600 Dec-11

    Tele2 Sweden LTE800/900/2600 Nov-10

    Telenor Sweden LTE800/900/2600 Nov-10

    TeliaSonera Sweden LTE800/900/2600 Dec-09

    North America

    Canada Bell Wireless Affiliates LTE2100 (IV) Sep-11

    Rogers Wireless LTE2100 (IV) Jul-11

    Telus Mobility LTE2100 (IV) Feb-12

    US AT&T Mobility USA LTE700/2100 (IV) Sep-11

    Leap Wireless LTE1900/2100 (IV) Dec-11

    Metro PCS LTE1900/2100 (IV) Sep-10

    US Cellular LTE700/2100 (IV) Mar-12

    Verizon Wireless LTE700/2100 (IV) Dec-10

    Latin America

    Brazil Sky Brazil LTE2500 Dec-11

    Puerto Rico America Movil Puerto Rico LTE700 Feb-12

    AT&T Mobility Puerto Rico LTE700/2100 (IV) Nov-11

    Open Mobile LTE700 Apr-12

    Uruguay ANCEL LTE Dec-11

    Middle East

    Kuwait Viva Kuwait LTE Jan-13

    Saudi Arabia Saudi Telecom Company LTE2300 Sep-11

    SMTC Saudi Arabia LTE1800 Sep-11

    UAE Etisalat UAE LTE2600 Dec-11

    Africa

    Angola Movicel LTE1800 Apr-12

    Note: Figures refer to quarter-end.Source: Informa Telecoms & Media

  • 8/12/2019 Successful Lte Strategies White Paper 140212072329 Phpapp02

    6/12 2012 Informa UK Ltd. All rights reserved. www.informatandm.com6

    Fig. 2: Global, LTE subscriptions (000s), by country and operator, 1Q10-1Q12

    Country Operator 1Q10 2Q10 3Q10 4Q10 1Q11 2Q11 3Q11 4Q11 1Q12

    Asia Pacific

    Australia Telstra 100.0 248.5

    Hong Kong CSL New World 0.1 0.8 1.5 2.2

    Japan NTT DoCoMo 1.2 25.6 121.4 388.6 1,139.4 1,913.2

    South Korea KT Corp 110.0

    LG U+ 230.0 560.0 895.7

    SK Telecom 200.0 700.0 1,119.7

    Singapore MobileOne 0.8 0.9 1.1

    SingTel Mobile 0.1 0.4

    Eastern Europe

    Armenia K-Telecom 0.5 0.6

    Belarus Yota Bel 0.1 0.2

    Estonia EMT Estonia 0.2 0.3 0.6 0.8 0.8

    Latvia LMT 0.5 1.2 2.0 2.2

    Lithuania Omnitel 0.8 1.7 2.6 2.9

    Poland Polkomtel 10.0 13.0

    Russia Yota 200.0 275.0

    Western Europe

    Austria Hutchison 3G 5.0 20.0

    mobilkom 0.2 0.5 0.9 2.0 5.0 6.2

    T-Mobile 2.0 6.0 9.2

    Denmark TDC Mobil 1.0 2.1

    Telia 0.5 1.3 2.0 4.0 6.0 10.0

    Finland DNA 1.0 1.3

    TeliaSonera 0.5 1.5 2.5 3.9 4.6 5.1

    Germany O2 1.1 3.2 5.1

    Telekom 15.0 26.0 47.0 64.2

    Vodafone D2 0.1 9.0 27.0 52.0 88.0 110.0

    Norway Netcom 1.0 1.1 1.5 2.5 3.1 3.7 4.1 4.9 5.2

    Sweden Tele2 1.0 1.5 2.3 3.2 5.0 10.0

    Telenor 0.7 1.5 2.1 3.0 7.0 10.0

    TeliaSonera 0.8 1.0 1.8 2.5 3.5 4.3 10.0 14.0 20.0

    North America

    Canada BWA 2.0 50.0 98.0

    Rogers 6.0 20.0 30.8

    Telus 6.0

    US AT&T Mobility 25.0 747.0 1,469.0

    Leap Wireless 1.0 1.9

    Metro PCS 20.0 150.0 285.7 357.1 428.6 500.0 593.5

    US Cellular 2.0

    Verizon 65.0 504.2 1,705.8 3,102.3 5,330.3 8,004.6

    Note: Figures refer to quarter-end.Source: Informa Telecoms & Media

  • 8/12/2019 Successful Lte Strategies White Paper 140212072329 Phpapp02

    7/12 2012 Informa UK Ltd. All rights reserved. www.informatandm.com 7

    The ways that the early-launchers

    of LTE are approaching LTE reflects

    this dichotomy:

    Some are positioning LTE in new

    ways, mainly as a direct substitute

    or replacement for fixed broadband

    services. This is happening in rural

    areas in particular when regulatory

    requirements have demanded it,

    most notably in Germany.

    The majority are positioning LTEas an extension of their 3G mobile

    broadband proposition, one that

    many, but not all, are charging a

    premium for.

    Operators that are positioning LTE

    as a stand-alone premium mobile

    broadband service are using

    enhanced speed as the main, if not

    sole, benefit of paying the extra

    monthly charges being made to

    access the network.

    Aggressive LTE operators

    For the two main US mobile

    operators, Verizon and AT&T, the

    decision to move so aggressively

    on LTE was, and still is, a function

    of the particular characteristics

    of that market the early award

    of spectrum suitable for LTE

    deployments, combined with

    stressed legacy networks.

    Verizon Wireless was the first

    operator in the US to launch LTE,

    in December 2010. It was veryaggressive in terms of both build-out

    and subscriber acquisition targets

    because it needed to transition away

    from the dwindling CDMA ecosystemto a global standard while at the

    same time ensuring that it made its

    network investments in a technology

    2016+: 4.0%

    2015: 8.1%

    2014: 17.3%

    2013: 25.4%

    2012: 34.1%

    2011: 6.4%

    2010: 4.0%

    2009: 0.6%

    Fig. 3: When are you planning to launch commercial services using LTE?(If you have already launched, please state the launch year)

    n=336

    Source: Informa Telecoms & Media

    Numberofoperators*

    0

    5

    10

    15

    20

    LTE8

    00

    LTE8

    00/900

    /260

    0

    LTE7

    00

    LTE7

    00/210

    0(IV)

    LTE2

    600

    LTE2

    500

    LTE2

    300

    LTE2

    100

    LTE1

    900/21

    00(IV)

    LTE1

    800

    LTE1

    800/26

    00

    Fig. 4: Global, LTE launches by technology and band, 1Q12

    *Where available

    Source: Informa Telecoms & Media

    Fig. 2: Global, LTE subscriptions (000s), by country and operator, 1Q10-1Q12 (continued)

    Country Operator 1Q10 2Q10 3Q10 4Q10 1Q11 2Q11 3Q11 4Q11 1Q12

    Latin America

    Puerto Rico America Movil 0.4

    AT&T Mobilit y 0.6 1.2

    Uruguay ANCEL 0.6 1.3

    Middle East

    Saudi Arabia STC 1.0 5.0 9.0

    SMTC 0.5 2.0 3.5

    UAE Etisalat 3.0 5.5

    Global total 1.8 2.1 23.3 224.4 837.6 2,246.0 4,500.6 9,575.1 15,089.8

    Note: Figures refer to quarter-end.Source: Informa Telecoms & Media

  • 8/12/2019 Successful Lte Strategies White Paper 140212072329 Phpapp02

    8/12 2012 Informa UK Ltd. All rights reserved. www.informatandm.com8

    with a stronger future than 1xEV-DO.

    To this end, the operator is trying

    to migrate its 1xEV-DO subscribers

    to its LTE network to minimizethe amount of investment it needs

    to make on its 1xEV-DO network,

    and aims to have LTE coverage

    comparable with 3G by mid-2013.

    AT&T, meanwhile, needed to relieve

    the much-publicized strain on its

    3G network, which was particularly

    acute in key markets such asNew York City and San Francisco.

    Equally as important, AT&T had

    to ensure that its main rival didnt

    create an uncatchable lead in the

    countrys nascent LTE market,

    demonstrating that, once a strong

    competitor launches LTE, operators

    are pressured to respond to remaincompetitive.

    Japans NTT DoCoMo is pushing

    LTE aggressively to capture the

    high ground with early adopters

    and enterprise users. Based on the

    advantages it derived from launching

    3G early, DoCoMo perceives that

    there are clear benefits in being first

    to market with a new technology

    in its extremely tech-savvy homemarket. DoCoMo had 2 million LTE

    users at end-March, surpassing

    its end-March annual target of 1.3

    million, meaning that the service

    is beginning to move out of the

    early-adopter segment and into the

    broader market.

    Cautious LTE operators

    Operators that havent been

    successful in signing up users cite acombination of three main factors:

    Although LTE dongles are in the

    market, the fact that the fast-

    increasing majority of mobile data

    usage is via smartphones rather

    than dongles has been a lag on

    the uptake of services.

    There is a perceived lack of a

    strong need for mobile broadband

    speeds faster than 3G offers, in

    tandem with a lack of a clearvalue proposition for LTE that is

    distinct from 3G.

    Operators with robust 3G

    networks dont face capacity

    constraints compelling them

    to migrate subscribers to LTE

    quickly.

    Numberofo

    perators*

    0

    10

    20

    30

    40

    50

    Othe

    r

    (plea

    sespecify

    )

    2600MH

    z

    2300MH

    z

    2100MH

    z(AW

    S)

    2100MH

    z

    1900MH

    z

    1800MH

    z

    1700MH

    z

    1500MH

    z

    1400MH

    z

    900M

    Hz

    850M

    Hz

    800M

    Hz

    700M

    Hz

    450M

    Hz

    Fig. 5: Which spectrum bands do you intend to use to deploy LTE? (multiplechoice)

    n= 336

    Source: Informa Telecoms & Media

    No

    29.2%

    Yes

    70.8%

    Fig. 6: Do you believe there is a viable business case to launch LTE in yourmarket today?

    n= 341

    Source: Informa Telecoms & Media

    Other (please specify)3.0%

    To enter mobile datamarket for the first time

    7.1%

    Build brand value throughtechnology leadership

    31.0%

    Create new revenue

    streams based on LTE35.1%

    Current networks do notoffer sufficient capacity23.8%

    Fig. 7: What is your primary motivation for deploying LTE?

    n=341

    Source: Informa Telecoms & Media

  • 8/12/2019 Successful Lte Strategies White Paper 140212072329 Phpapp02

    9/12 2012 Informa UK Ltd. All rights reserved. www.informatandm.com 9

    With the ongoing increase inthe amount of data that existing

    mobile users consume, as well as

    the accelerating penetration of

    mobile broadband into new user

    groups, operators will increasingly

    differentiate themselves on the

    quality of their mobile broadband

    experience.

    Many new LTE networks will be

    launched in 2012 in tandem withbroadly conservative approaches

    to positioning and pricing services.

    Greater innovation, albeit very

    gradual, will be seen in the market in

    2013 and beyond. This innovation will

    be driven by the availability of a wider

    range of LTE devices running different

    operating systems (iOS, Android and

    Windows) in conjunction with more

    widespread rollouts of LTE networks,

    as well as the broad deploymentand uptake of an industry-standard

    approach to voice over LTE (VoLTE).

    Smartphones offering a compelling

    user experience drove mass-market

    uptake of 3G subscriptions and

    LTE will be no different. Again, just

    like the iPhone kick-started mass-

    market mobile broadband use, LTE

    smartphones, in particular the LTE

    iPhone expected in 3Q12, will havea significant positive impact on LTE

    subscription uptake in markets where

    the device works on those networks.

    LTE subscription forecasts

    Informa Telecoms & Media forecasts

    indicate that Asia Pacific will be

    the region with the most LTE

    subscriptions from the end of 2013

    onwards, driven by expected large-

    scale rollouts in China. The globaltotal is forecast to reach 609.1 million

    by the end of 2016. LTE subscriptions

    will see the highest year-on-year

    growth between 2012 and 2013, as

    operators worldwide, in particular in

    Europe and Asia Pacific, launch LTE

    networks (see fig. 8).

    LTE voice

    Although an industry-wide approach

    has been agreed for VoLTE, thereare no VoLTE-enabled devices in the

    market. Therefore, operators will have

    to take a phased approach to LTE

    voice. Most operators have launched

    LTE with circuit-switched fallback

    (CSFB) for voice before transitioning

    to VoLTE in the longer term once the

    core network elements have been

    deployed and a wider range of devices

    are available. Approaches to CSFB

    vary and operators need to decidebetween a handset and a network-

    based solution.

    Regional US mobile operator

    MetroPCS was the first operator to

    launch LTE in the US, in 3Q10. It says

    it will be the first operator in the

    world to offer VoLTE, in 3Q12, with a

    device supplied by Samsung in the

    first instance. MetroPCS wants to shift

    voice traffic from its CDMA network soit can re-use that spectrum for LTE,

    while Verizon Wireless is set to launch

    VoLTE services by the end of this year.

    How operators approach VoLTE

    will be a key factor in determining

    the value of their service offerings

    in general and LTE services in

    particular. According to Informas

    LTE survey, IMS voice will be the

    main approach to VoLTE (see fig. 9).However, LTE networks will give rise

    to more competition on voice than at

    present because consumers will have

    more choice on how they make voice

    calls. This means that operators will

    have to ensure their voice offerings

    remain competitive in terms of pricing

    and features as OTT players launch

    increasingly innovative and compelling

    offers.

    Market development

    0

    100

    200

    300

    400

    500

    600

    700

    201620152014201320122011

    Eastern EuropeWestern EuropeAsia PacificLatin AmericaNorth America AfricaMiddle East

    Subscriptions(mil.)

    Fig. 8: Global, LTE subscriptions by region, 2011-2016

    Note: Figures refer to year-end

    Source: Informa Telecoms & Media

  • 8/12/2019 Successful Lte Strategies White Paper 140212072329 Phpapp02

    10/12 2012 Informa UK Ltd. All rights reserved. www.informatandm.com0

    At the moment, LTE operators are

    continuing to treat voice and data

    as separate services, but, as voice

    becomes part of the LTE valueproposition, there will be more

    innovation on bundling voice and

    data into single tariffs. Given that

    many operators already bundle large

    numbers of voice minutes with data

    allowances into 3G subscriptions, this

    strategy is expected to develop in the

    LTE domain, with increasing numbers

    of minutes bundled into subscriptions

    that cover voice and data access.

    Other (please specify)3.4%

    Dual radio (e.g., Verizons model:LTE for data, CDMA for voice)

    12.4%

    Circuit-switch fallback(CSFB)

    11.0%

    Operator-managedOTT VoIP

    13.5%

    Unmanaged OTT VoIP(e.g., Skype, Viber, etc)

    11.7%

    IMS-based VoIP(OneVoice/VoLTE)47.9%

    Fig. 9: What do you think will be the primary solution for voice over LTE?

    Source: Informa Telecoms & Media

  • 8/12/2019 Successful Lte Strategies White Paper 140212072329 Phpapp02

    11/12 2012 Informa UK Ltd. All rights reserved. www.informatandm.com 11

    Define the proposition: Is LTE another part of the mobile broadband jigsaw or anentirely new picture?Operators need to decide if they are going to position LTE as just another part of the mobile broadband jigsaw or

    position the technology as offering significant benefits over 3G. If the latter, then evidence from operators that have

    positioned LTE as a new proposition compared with 3G suggests that operators need to rely on more than just

    speed to make a success of this strategy. Many operators have yet to articulate the LTE consumer value proposition

    effectively, and those that havent must work to convey the real value of LTE to customers. Key questions operators

    need to address are: Why should consumers sign up to LTE? What difference does speed make to them?

    If operators dont charge a premium for LTE, they can still make a return oninvestment by enhancing the overall mobile broadband proposition relative to rivals.

    Old principles hold absolutely with the advent of LTE. The operator with the best network and the mostcompetitively-priced services that offer the best perceived value will still win on ARPU and churn. LTE should be

    seen as a way to reinforce this fact rather than as a way to generate new revenues.

    Build a story out of LTE dont just sell a technology at a competitive priceOperators are still positioning LTE as a technology rather than a service that can provide clear value benefits over

    3G. They should attempt to clearly communicate the advantages of LTE over 3G in terms of the overall quality

    of experience. The entire retail chain should be involved in this, including giving online demos of the benefits of

    LTE over 3G in retail stores. Take customers on a journey of continually and incrementally improving the mobile

    broadband experience.

    Be ready to respond to first moversOperators need to be prepared for launch so that they are in a position to react quickly if a main rival launches.However, operators should also resist launching simply because the competition has the decision must be based

    on a sound business case and a thorough examination of the risks of not launching. How much advantage can an

    operator gain by waiting to launch while it expands its LTE coverage and hones its service proposition?

    Offer a compelling user experience at low price points to drive uptake and furtherusage over timeUsers will consume more data over LTE if the experience is perceptibly better than 3G and so are more likely to

    be prepared to pay to use the service more. Offering an LTE experience with small amounts of data per month

    (e.g., sub 1GB) is a sound way to encourage the uptake of the service and, once the customer is signed up, to then

    encourage a greater usage of it, rather than expecting customers to jump to significantly higher speeds and dataallowances than they are used to on 3G.

    Recommendations

  • 8/12/2019 Successful Lte Strategies White Paper 140212072329 Phpapp02

    12/12

    connect

    Join us on LinkedIn:www.informatm.com/linkedin

    24/7 access to business-criticalinsight, analysis and datawww.informatandm.com/ic

    Follow us on Twitter:www.twitter.com/informatm

    Cutting edge information on all fixedline, cable and broadband marketswww.informatandm.com/wbis

    Email us:[email protected]

    Keeping the worlds leading cellularorganisations better informedwww.informatandm.com/wcis

    Subscribe to our Connect emailwww.informatm.com/connect

    ABOUT INFORMA TELECOMS & MEDIA

    Informa Telecoms & Media is the leading provider of business intelligence and strategic marketing solutions to

    global telecoms and media markets.Driven by constant first-hand contact with the industry, our 65 analysts and researchers produce a range of

    intelligence services including news and analytical products, in-depth market reports and datasets focused on

    technology, strategy and content.

    For more details on Informa Telecoms & Media and how we can help your company identify future

    trends and opportunities, please contact:

    Giovanni Cerrini

    Informa Telecoms & Media

    [email protected]

    +44 (20) 701 75296


Recommended