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SUCCESSFUL WITH SMART LOGISTICS
SUCCESSFUL WITH SMART LOGISTICS
2
USE CASES & TESTIMONIALS ALONG THE SUPPLY CHAIN
MANUFACTURING AND PRODUCTION ........... 5
Krones AG – Speeding Up the Supply Chain
TRANSPORT LOGISTICS ............................... 7
Quehenberger Logistics GmbH – Protection from Theft and Damage
INTRALOGISTICS ......................................... 9
Continental AG – Greater Transparency with E-labels
OSRAM GmbH –
Smart Campus Networks
SHIPPING ................................................... 13
Avant Gebäudedienste GmbH – Digital Fleet Management
CUSTOMERS .............................................. 15
GC-Gruppe – In-car Delivery – Key via App
SUCCESSFUL WITH DIGITAL SUPPLY CHAINS
A cooling system fails and goods spoil unnoticed during trans-port; the current position of a van is unknown because the driver does not respond; finished parts are picked up too late – these are all problems that supply chain managers encounter all the time. According to the “Digitalization Logistics” study con-ducted by the digital industry association Bitkom in June 2019, the majority of the 500 logistics experts surveyed are convinced that digitalization will significantly change the transport of goods in the coming years. In practice, however, many companies are still reluctant to take action: Only one out of ten companies uses software to take care of machinery and vehicles using predictive maintenance and only one out of five relies on data analysis.
There is also the challenge of making driver deployments as effi-cient as possible in order to make best use of existing resourc-es, speed up loading dock operations and plan routes dynami-cally in order to avoid empty runs. A recent survey of BVL logistics group members on the subject of “Digitalization of the Transport Chain and the Role of Drivers” confirmed just that.
Fortunately, there are already smart solutions available today that enable supply chain managers to digitalize the supply chain easily and cost-effectively. In this e-book you will learn how six companies from diverse industries have successfully digitalized important segments of their specific supply chains.
Not having an overview of each individual stage of the value chain costs logistics companies both time and money. But digital solutions are helping make the supply chain more transparent.
DIGITAL SOLUTIONS FOR EVERY STATION IN THE SUPPLY CHAIN
Krones AG produces filling and packaging systems for the bev-erage and food industry. At the touch of a button, the midsized company can now minimize the waiting and idle times for fin-ished parts. The full-service logistics partner Quehenberger Lo-gistics keeps a constant eye on its customers’ goods by tracking them across national borders and even continents. Continental, the world's largest automotive supplier, uses digital routing la-bels to keep track of its intralogistics. The lighting manufacturer Osram, meanwhile, is taking the first step towards creating a smart factory with a campus network. Thanks to smart trackers, the Erfurt building services provider Avant knows where its vehicles are at all times. And the GC-Gruppe, a wholesaler of building goods, supplies tradespeople with materials directly into the back of their vehicles at night, gaining easy access with a digital key.
Discover exactly how each of these solutions works on the following pages.
DIGITAL SUPPLY CHAIN TRENDS
1 Manufacturing & Production
2 Transport Logistics
5 Customers
3 Intralogistics
4 Delivery
4
2 Transport Logistics
Keeping trucks waiting at ports and logistics hubs unnecessarily wastes time. A central com-munication platform enables dynamic slot booking for delivery vehicles. Drivers are auto-matically informed about wait times and free slots via an app or info display. Trucks with valuable cargo are monitored with simple track-ers. Without an overview of the entire transport chain, damage to goods on delivery route can go unnoticed. Handy sensor modules accom-pany the freight on its journey and report in re-al-time if there are unplanned route changes, interruptions in the cold chain or vibrations.
4 Delivery
Digital telematics solutions provide added transparency to the company vehicle pool. Fleet managers have a real-time overview of all vehicles and are immediately notified in the event of accidents, theft or unauthorized driv-ing. Information on weather conditions, traffic and short-term changes to the delivery address reach drivers in real-time to make their job easi-er. Moreover, such promptly optimized delivery routes save time and lower costs. Fleet produc-tivity increases, fuel consumption and CO2 emissions decrease. An automatic exchange of data via a cloud platform keeps all companies involved in the supply chain up to date. As de-livery dates are met, improved reliability en-sures customer satisfaction.
3 Intralogistics
A jammed roller door shutter or defective sort-ing system can shut down operations and para-lyze the entire transport chain. But sensors for predictive maintenance report routine wear and tear long before a system fails. Where is every single pallet located? Intelligent drones utilizing AI support automatically identify load carriers from the air in the blink of an eye. Paper labels on packages that are often damaged during delivery or filled out incorrectly are replaced by digital displays. They show all current informa-tion about the shipment at a glance – enabling even damaged goods to be identified before it reaches a customer or is processed any further.
5 Customers
Tools for the construction site, supplies and spare parts can be ordered without delay using smart buttons, strengthening customer loyalty. Thanks to digital goods tracking, customers al-ways know exactly where their delivery is and when it will arrive. Previously when goods ar-rived at the warehouse, staff had to be on call day and night to open up and receive deliver-ies at the loading dock. But now suppliers can simply use digital keys to gain access to both warehouses and also the trunks of cars, con-tainers or their own package stations. The keys are personalized, time-controlled and secured by a BSI-certified procedure. This means no one has to keep track of physical keys and em-ployees aren’t kept waiting for deliveries.
1 Manufacturing & Production
Mobile networking and the Internet of Things make production more efficient and faster: Sensors on machinery detect anomalies and quickly report malfunctions to the service team before the production line is shut down. Special gloves with integrated scanners im-prove inventory control. Transport robots drive autonomously through the production halls guided by the 5G campus network. When fin-ished parts are not immediately transported onward, the push of a smart service button helps reduce pickup wait times and speed up the reordering of supplies via email or SMS notification. 1 Manufacturing & Production
2 Transport Logistics
4 Delivery
5 Customers
3 Intralogistics
5
MANUFACTURING AND PRODUCTION
TRIGGER SERVICES AT THE TOUCH OF A BUTTONIn manufacturing, routine procedures often cause production delays. But intelligent IoT solutions allow many manual activities to be automated.
• Boost efficiency
• Reduce operating costs and reaction times
• Increase plant safety
Service buttons can trigger orders with just a single touch. Offering plug-and-play functionality, they can be attached anywhere and IoT integrated via a wireless network.
CHALLENGE
The prompt pickup of finished goods or the re-ordering of materials impairs productivity at many factories. Assembly workers often have to interrupt their work in order to initiate the next process step or to telephone with colleagues in the warehouse. Sometimes this takes several minutes or longer. Many companies are there-fore trying to automate intralogistic processes in order to speed up the supply flow and in-crease productivity.
SOLUTION
Workstations can be equipped with the Tele-kom IoT Service Button to trigger repeat orders automatically. The small service devices are connected to the Industrial Internet of Things (IIoT) and offer plug-and-play functionality. They communicate via a built-in prepaid SIM card and the NarrowBand IoT (NB-IoT) IoT wire-less standard with the Cloud of Things, Deut-sche Telekom’s IoT platform. They can also be
used in the laboratory, so no one has to leave a sterile environment to reorder consumables. At a logistics distribution center, the service button on a swap body signals the end of load-ing and lets the forklift driver know that he can take it away. For production, a pickup message is sent to the logistics department at the push of a button when an area of the plant has been inspected.
CUSTOMER BENEFIT
Service personnel no longer need to pick up the phone, saving time and boosting their pro-ductivity. Instead they now simply ring an IoT service bell and colleagues in the warehouse receive an SMS or email just fractions of a sec-ond after the request for new supplies is made. The digitalization of such logistics means or-ders can be processed up to 30 percent faster.
30%FASTER
Order Processing
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KRONESSMART LOGISTICS WITH THE IOT SERVICE BUTTON
Krones in figures:
• Headquarters: Neutraubling, Bavaria• Employees: 17,000• 5 plants in Germany • More than 100 offices worldwide • 5,700 registered patents and utility models
Relieving employees of routine tasks and speeding up the supply chain: With a service button connected to the Internet of Things, Krones AG is making logistics even more efficient.
AT THE PUSH OF A BUTTON
IoT for Industry 4.0: Krones AG, a Bavarian manufacturer of equipment for the beverage sector, has equipped its production line with Telekom’s IoT Service Buttons. At first glance these are inconspicuous devices – but they’re the key to greater efficiency. Once factory work-ers have completed part of a system, they no longer have to pick up the phone or write a message to their colleagues in the logistics de-partment. They simply press the service button and logistics immediately receives an SMS or email with a request to retrieve the compo-nent. It’s automation that relieves workers of routine tasks and increases the overall produc-tivity of the supply chain. And that, in turn, re-duces waiting and idling times to an absolute minimum.
PLUG-AND-PLAY INSTEAD OF GATEWAY
Setting up the service button is easy: Krones only had to install the IoT devices at worksta-tions and create an account on Deutsche Tele-kom’s IoT platform, the Cloud of Things, where the further data processing is done. Data is transferred between the device and the cloud via a SIM card – if desired with the new pre-paid tariff Business Smart Connect – and Nar-rowBand IoT (NB-IoT). NB-IoT scores with low-energy consumption and excellent wireless coverage. This means that the service buttons transmit even through thick walls – into cellars and factory buildings alike. Integration into Kro-nes’ WiFi network isn’t necessary nor is the in-stallation of additional IoT gateways, although this is, of course, possible upon request. Plug-and-play functionality and wireless connectivity together provide easy access to the Internet of Things for smart logistics.
MANUFACTURING AND PRODUCTION
SPEEDING UP THE SUPPLY CHAIN
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TRANSPORT LOGISTICS
MONITOR SHIPMENTS FROM THE CLOUDDelays, theft and spoiled or damaged goods regularly cause high costs for the logistics sector. But the Internet of Things is helping monitor shipments with greater transparency.
• Higher operating efficiency and lower costs
• Protection against theft
• Improved service quality and plant safety
IoT trackers use sensors to record parameters such as temperature, humidity and light in the cargo bay. GPS ensures the location of vehicles is always known.
15%GREATER Productivity
CHALLENGE
Theft is a huge burden on logistics staff. Thieves steal goods worth €1.3 billion from nearly 26,000 trucks every year, according to a calcula-tion by the German Insurance Association (GDV). Added to this are costs totaling some €900 million due to among other things penal-ties for delivery delays and repairs. Another ma-jor problem? Interrupted cold chains, which ac-counts for €850 billion in damage annually.
SOLUTION
In order to increase the safety and quality of their shipments, logistics companies are net-working cargo with the Internet of Things. Deutsche Telekom offers intelligent transport and monitoring solutions from such as the Low Cost Tracker. The trackers contain sensors that record parameters such as temperature, humid-ity and light in a cargo bay.
The IoT devices, which are equipped with pre-paid SIM cards, transmit the information to the Cloud of Things, Deutsche Telekom’s IoT plat-form, via mobile wireless. The user accesses the information in real-time via a web portal and an easy-to-read dashboard.
CUSTOMER BENEFIT
These kinds of tracking solutions are extremely useful in case of freight theft, since the IoT de-vices are continuously sending GPS data into the Cloud of Things. In the event of theft, the position of the goods can be tracked in re-al-time. The quality of the transport also in-creases. Logistics companies can store thresh-old values for shipment parameters like temperature on the IoT platform. As soon as these limits are exceeded, the system sets off an alarm enabling the driver to react before the goods are damaged.
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QUEHENBERGERSMART DELIVERY WITH IOT-TRACKERS
Quehenberger in figures:
• Employees: 3,000• Company fleet: 400 vehicles• Locations: 85• Countries: 19• Handling and warehouse space: 430,000 square meters• Deliveries (2018): 2.4 million
Quehenberger Logistics GmbH is making life more difficult for thieves. The logistics company equips the goods it transports with trackers linked to the Internet of Things.
ROUTE CONTROL DASHBOARD
Thieves lurk at rest stops, cutting through truck tarpaulins to steal goods. Such losses are the bane of every logistics firm. But Quehenberger has found a way to stop criminals with smart logistics. So what solution did the full-service provider from Straßwalchen near Salzburg in Austria choose? Shipment & Asset Monitoring by T-Systems. Goods are dispatched with wire-less trackers that are connected to the Internet of Things. The devices continuously send data to Deutsche Telekom’s Cloud of Things plat-form. As soon as goods deviate from their planned route, the system sounds the alarm. The introduction of IoT technology has reduced the risk of theft to virtually zero. And the quality of the overall transport increases, since the IoT devices are also continuously checking the temperature, humidity and light levels. The solution offers detailed reporting, ensuring
compliance with legal requirements and stan-dards. The source of any damage to the goods or delays can be accurately traced and proven. Plus, punctual deliveries and better coordina-tion with dealers throughout the entire supply chain ensure higher customer satisfaction.
EASY INTEGRATION
It’s easy to integrate these IoT devices, since SIM cards are built straight into them. Several mobile wireless plans are available for data transmission, which also enable roaming on the networks of national providers. This allows goods to be monitored even while crossing in-ternational borders. Also possible: integration into merchandise management systems to au-tomatically synchronize transport data.
TRANSPORT LOGISTICS
PROTECTION FROMTHEFT AND DAMAGE
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INTRALOGISTICS
DIGITAL LABELS NOT SHIPPING PAPERSLoad carriers are constantly being relabeled along their delivery routes. This costs both resources and time, but digital shipping documents speed up and improve the whole process.
• Savings on printing costs and paper labels
• Immediate display of the latest status on all labels
• Location, condition and possible damage of goods always known
Digital shipping documents with an e-paper display: Sensors measure the ambient temperature and register any vibrations.
30%LOWER
Material and Personnel Costs
CHALLENGE
Paper delivery labels attached to transport box-es, pallets and containers are often lost during transport, filled out incorrectly, illegible or sim-ply become dirty. Deciphering and tracing these labels eats up time and can lead to er-rors. And no record of temperature fluctuations and vibrations along the delivery route means that damaged goods often go undetected and are delivered to the customer in poor condition. The study “Digitalization of Logistics” by the in-dustry association Bitkom from June 2019 shows that around 80 percent of those sur-veyed are convinced that digitalization helps to reduce transport chain mistakes.
SOLUTION
Digital shipping labels outfitted with tempera-ture and shock sensors clearly show the condi-tion of the goods in transit. GPS and mobile wireless connections allow logistics firms to monitor their deliveries remotely from any-
where. The display of the digital label is un-breakable and energy-saving – ensuring it passes through all stages of the supply chain without incurring any damage.
CUSTOMER BENEFIT
With digital shipping labels, logistics compa-nies can keep a constant eye on the location and condition of their deliveries. Paper docu-ments are no longer necessary, eliminating both printing and cleaning costs. And since they require less time to use, personnel costs are also lower. Thanks to notifications on the digital solution’s display, logistics managers can see if the freight has been exposed to shocks or temperature fluctuations along the delivery route and can check the goods long before they reach the factory or customer.
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CONTINENTALTRANSPARENT INTRALOGISTICS
The Conti Regensburg factory in figures:
• 2,400 Employees• 5,000 paletts• 8,000 square meter factory compound• 20,000 small load carriers• 100,000,000 electronic units annually• 6,000,000,000 electronic components each year
Digital labels instead of paper dockets: The world’s largest automotive supplier is using e-labels to make its intralogistics more transparent and efficient.
Continental AG relies on small load carriers for its internal logistics needs. For example, the technology company provides transport boxes on pallets sorted by type for both location and customer. Until recently, paper and manual la-bor were required to determine their destina-tion and deployment. Pallets had to be labelled manually. When changes were made, employ-ees immediately printed out new labels to at-tach them by hand. If pallets and boxes were missing or had to be inventoried, it could only be sorted manually.
DIGITALIZING THE PROCESS
T-Systems is replacing paperwork and manual labor with telematics modules, battery-saving e-ink displays and end-to-end digital processes. Digital Label & Goods Tracking relies on mobile wireless networks such as 3G and 4G, but also supports the NarrowBand IoT (NB-IoT) standard.
Continental can now monitor multiple pallets and boxes simultaneously. The displays also show specific information depending on the location with positioning provided by GPS and geofencing. Continental defines individual geofence areas for this purpose and specifies notifications via a dashboard of an IoT cloud platform.
ALL INFO AT A GLANCE
Continental is informed of all movements by email or SMS and knows in real-time where the transport carriers are. Whether vibrations or tem-peratures – all sensitive components can be constantly monitored. The display indicates any possible problems as soon as they arise. If there’s any doubt, the delivery is first sent to an inspection station before any unusable equip-ment disrupts production.
INTRALOGISTICS
TRANSPARENCYWITH E-LABELS
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INTRALOGISTICS
CAMPUS NETWORKS FOR THE SMART FACTORYA digital and automated workflow is the foundation for building flexible production processes. The wireless networking of production facilities with campus networks is key.
• Guaranteed large bandwidth availability
• Closed wireless network with high data security
• Low latency
Network solution based on 4G and 5G for a defined local area. The combination of private and public mobile networks with edge computing for the greatest bandwidth possible.
10 XFASTER
Data Transmission with 5G
CHALLENGE
Remote maintenance for machinery and mak-ing changes to production online: Campus net-works based on WiFi already allow the monitor-ing of stationary equipment. However, should the number of networked systems and applica-tions increase dramatically, it would require the installation of several hotspots for wireless data transmission across the entire company prem-ises. WiFi is also not suitable for mobile scenar-ios such as driverless transport systems in lo-gistics, because the signal transmission would simply take too long. More powerful mobile networks are necessary.
SOLUTION
5G technology, on the other hand, meets the requirements for bandwidth, short latency and improved availability. But processes can al-ready be significantly optimized on the basis of existing 4G/LTE technology. Campus networks
provide exclusive mobile wireless for a defined local company site, a university or individual buildings. They are tailored to the specific needs of users and designed to meet future re-quirements of Industrial Internet of Things (IIoT) applications.
CUSTOMER BENEFIT
In addition to fast data transmission with low latency times, companies benefit from guaran-teed availability and high reliability combined with low energy consumption. The exclusive campus network is not publicly accessible and guarantees high data security. It is neverthe-less connected to the public mobile wireless network so that companies can communicate with partners, service providers and suppliers.
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OSRAMPRIVATE WIRELESS NETWORK
Osram in figures:
• Founded in 1918• Headquarters: Munich• Employees: 26,000• Offices in Germany: 10
INTRALOGISTICS
SMARTCAMPUS NETWORK OSRAM intends to use autonomous robot vehicles to transport heavy goods around its Schwabmünchen production facility in Bavaria. Deutsche Telekom is providing the necessary high-speed network.
Mobile transport robots, so-called Automated Guided Vehicles (AGVs), have to adapt to ev-er-changing situations and react quickly – for ex-ample, to prevent accidents involving people. However, this just wasn’t possible with the exist-ing ICT infrastructure at the OSRAM yard. For smooth AGV operations at a smart factory, a wireless network has to be extremely reliable and powerful. OSRAM opted for an integrated platform: a campus wireless network based on public mobile wireless and a local edge cloud to achieve the very low latencies necessary for opti-mal AGV performance.
LLOCAL COMPUTING POWER PLUS A FAST WIRELESS NETWORK
The Schwabmünchen plant now has a flexible campus network based on private wireless in-frastructure using LTE. This provides access to a secure, high-performance network with guar-anteed service quality, ensuring reliable com-munication between the AGVs and the local
computing centers. The data for mapping and navigation is processed by edge computers in the vicinity of the AGV. This keeps the latency low. Sensitive data remains local in the campus edge cloud. The campus network also allows OSRAM in Schwabmünchen to evaluate digita-lization projects live in a real manufacturing en-vironment. At the same time, the new network improves mobile phone reception for employ-ees and guests who want to work on the com-pany premises while on the move. As part of its Managed Services, Deutsche Telekom takes care of the complete setup and operation of the local wireless infrastructure.
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DELIVERY
MANAGING VEHICLE ROUTES IN THE CLOUDCustomers today expect faster deliveries than ever – on time, trackable and often arriving the day after the order is placed. Digitalization solutions can help optimize delivery processes.
• Increase productivity with optimal route planning
• Efficient driver deployment
• Increased customer satisfaction
GPS tracking devices connect to the OBD2 interface of vehicles. Transmit the location and other data via NB-IoT to the cloud for route optimization.
40%LOWER
Fuel Costs
CHALLENGE
Traffic in Germany is becoming a big challenge for logistics companies. According to the ADAC auto association, there were around 2,000 traf-fic jams every single day in 2018 and drivers spent 460,000 hours (in total more than 50 years!) waiting due to congestion. The prob-lem? Many companies have no idea where and when traffic can become a productivity trap. This is unfortunate, because pressure is con-stantly increasing from customers less willing to put up with delays. At the same time, the stress levels among employees is on the rise.
SOLUTION
If companies digitalize their logistics, they can offer their customers smart deliveries. With the Telekom solution Drive & Track, they link their vehicles to the Internet of Things (IoT). Various IoT devices can be plugged into the OBD2 (on-board diagnostics) interfaces. They transmit the location of the vehicles via mobile wireless to the Cloud of Things, Deutsche Telekom’s IoT
platform. Logistics experts access the cloud via a web portal and manage the data via a dashboard.
CUSTOMER BENEFIT
Connecting the vehicles to the Internet of Things has allowed operations management staff to track the positions in real-time. They an-alyze and optimize the efficiency of routes. Driv-ers spend less time in traffic jams and produc-tivity increases. More deliveries arrive on time and customer satisfaction increases. At the same time, fuel consumption has been reduced by up to 40 percent. Plus, the digitalization of logistics has made asset monitoring possible. The IoT devices transmit data on the condition of the vehicles to the Cloud of Things. If there is a potential problem, the operations manage-ment initiates proactive maintenance – long be-fore the vehicle has an expensive breakdown.
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AVANTDIGITALIZATION OFBUILDING MANAGEMENT
Avant in figures:
• Founded 1990• Employees: 350• Headquarter: Erfurt• Branch offices: 9• Bulidings: 500
Fulfilling more orders, making optimum use of team capacity, saving 20 percent more fuel: The building services provider Avant relies on the Drive & Track cloud solution for its fleet management.
DIGITALIZATION OF LOGISTICS
Cleaning offices after work, clearing the streets of ice in winter and maintaining trees, bushes and lawns in the summer: Some 350 people work for Avant Gebäudedienste GmbH from the eastern German city of Erfurt. To strength-en its competitiveness, Avant has digitalized its logistics and transferred its fleet management to the cloud. The company relies on the Drive & Track solution from Telekom. It comprises GPS tracking devices that can be plugged into the OBD2 (on-board diagnostics) interfaces of its vehicles to connect them to the Internet of Things. Employees in operations management can see the locations of various teams on a web portal without having to reach for the phone. Spontaneous cleaning jobs can be as-signed quickly and efficiently. And customers know exactly when the teams will arrive.
OPTIMAL ROUTE PLANNING
Fuel and time: valuable resources that Avant conserves thanks to the connection of its vehi-cles to the cloud. Using a web portal, staff at the operations control center work out the optimum routes between individual stations. This has en-abled the company to increase productivity and reduce fuel consumption by 20 percent. The risk of vehicle breakdowns has also been reduced with asset monitoring. This is because the track-ing devices also transfer information about the status of the vehicles to the cloud. If a mainte-nance is overdue, the operations management initiates proactive repairs. The employees also benefit directly: In the past, they were only able to use company vehicles privately with the so-called one-percent rule. Today they have an electronic logbook at their disposal – an innova-tion that has led to greater employee satisfaction.
DELIVERY
DIGITAL FLEET MANAGEMENT
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CUSTOMERS
OPENING DOORS AND TRUNKS WITH AN APPCustomers expect increasingly fast and flexible delivery of goods. Digital keys can be used to open doors, gates, barriers or trunks. And they don’t even have to be around to receive it.
CHALLENGE
The cost and competitive pressure on delivery services is increasing: The “Home Delivery Shopping Survey 2019” conducted by the man-agement consultancy AlixPartners found that 82 percent of German consumers choose an online shop according to the delivery options available. In addition, customers do not want to wait more than three days for their orders.
SOLUTION
Digital keys using an app optimize the last mile to the customer. They open doors, gates and trunks for suppliers at the touch of a button. The couriers get access with a smart key. Be-fore they are allowed to open anything, the app identifies them and checks their authentication in the cloud via an encrypted connection.
Each smart key can be blocked at any time. In addition, couriers no longer have to pick up and return keys – yet another time-saving inno-vation within the supply chain.
CUSTOMER BENEFIT
The customer does not have to be available to receive a shipment. This saves them a trip to the package shop, warehouse or other collec-tion point. An individually tailored delivery also minimizes the time required to complete the whole process – a competitive advantage for any delivery service. Plus, thanks to digital keys, fewer physical keys are lost.
• Digitalize analog processes
• Easy key management
• Improve process efficiency
• Reduce personnel and operating costs
• Optimize asset utilization
A cloud-based service with an app to digitalize physical access. This not only optimizes the access process, but also makes it more flexible and transparent.
10%MORE SALES From Increased
Order Acceptance
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GC-GRUPPE AUTOMATIC VEHICLE DELIVERY
GC-Gruppe in figures:
• 300 locations throughout Germany • 15,000 employees • 230 trade exhibitions • > 100 personally managed partner houses • 4.5 Mio. million articles in the online shop
Head directly to the construction site in the morning instead of having to worry about picking up new tools first: In-car delivery saves craftsmen time and money. Delivery directly to the builder’s vehicle relieves the workload and speeds up a company’s logistics.
The GC-Gruppe, specialist wholesaler for entire building services, uses digital keys to deliver tools to the vehicles of their trade customers at night. The solution behind the smart universal key, Mobile Identity & Access (MIA) from Deut-sche Telekom, consists of three components: an app, access to the cloud and a telematics box. The tradespeople order their goods online from GC by 8 pm and register their vehicles for the in-car delivery service. A digital key for the customer’s vehicle is generated via an app on the delivery driver’s smartphone.
SMART DELIVERY: SAVE TIME AND COSTS
A telematics box has access to the van’s cen-tral locking system and is connected to the In-ternet of Things (IoT) via mobile phone. The de-livery service sees the location of the vans awaiting delivery via a secure connection. Once the courier has arrived at the vehicle, she connects the app via Bluetooth to the telemat-ics box in the van. The app then checks the authentication via an encrypted connection. Security standards are guaranteed: The access can be individually assigned and cancelled at short notice.
CUSTOMERS
IN-CAR-DELIVERY –WITH APP KEYS
CONTACT:
PUBLISHER:
T-Systems International GmbH Hahnstraße 43d60528 Frankfurt am Main
