Free and Open Source Conference FOSC 2013
Dato' Dr. Nor Aliah Binti Mohd ZahriDeputy Director General (ICT) MAMPU,
Government Chief Information Officer (GCIO)
Sultan Qaboos University, Muscat, Sultanate of Oman18-19 Feb 2013
Open Source: Ambitious, comprehensive transformation agenda:
The Malaysian Public Sector OSS Initiative
2
Malaysian Public Sector Malaysian Public Sector OSS InitiativeOSS Initiative
3
724724AgenciesAgencies
4
719719ADOPTIONSADOPTIONS
99.3%99.3%
5
● OSS Contribution in Government Transformation ● OSS innovations in Government● OSS transforming Private Sector
● Malaysian Public Sector OSS Master Plan● Initiatives and Implementation ● Challenges● Achievements● Benefits
● OSS Benefitting the National Agenda
CONTENT
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Malaysian Public Sector OSS InitiativeAligning OSS to the Nation's Agenda
CUSTOMEREXPERIENCE
MOBILE CLOUD COMPUTING BIG DATA
INNOVATIVETECHNOLOGIESLED BY OSS
CITIZEN& BUSINESSCENTRICSERVICES
NO WRONG DOOR
SEAMLESSINTEGRATIONLOWER TCO
OSS Innovations in Public Sector
CONNECTEDGOVERNMENT
OPENGOVERNMENT
1Malaysia
GTP
NEM
RMK10 VISI
O N 2
0 20
Four Pillars of National
Transformation
IMPROVEDPUBLIC SERVICEDELIVERY
Malaysian Public Sector OSS Initiative
Service- OrientedEconomy
TechnologyExporter
HIG
H IN
CO
ME E
CO
NO
MY
Manufacturing
Trading
OSSTransformation:
OSSDevelopment
Model
InnovativeTechnologies
OSSEcosystem VI
SIO N
20 2
0
OSS Transforming ICT IndustryMalaysian Public Sector OSS Initiative
9
VISION
MISSION
Central agency in the Prime Minister's Department on administrative modernisation and management planning for the Public Sector
Leader In Driving Public Service Modernisation Towards Distinction By 2015
Spearheading Public Sector transformation to improve the well-being of the people and to strengthen national competitiveness through innovative and strategic enhancement of organisational management and ICT
MAMPU(Malaysian Administrative Modernisation and Management Planning Unit)
Malaysian Public Sector OSS Initiative
10
16 July 2004
Public Sector OSSMaster Plan
In 2002, MAMPU was tasked by the Cabinet to investigate the feasibility of using OSS in the public sector
OSS Program LaunchMalaysian Public Sector OSS Initiative
11
Malaysian Public Sector OSS Master Plan
OSS OBJECTIVES➔ Reduce total cost
of ownership➔ Increase freedom of choice➔ Increase interoperability➔ Increase growth of local
ICT industry➔ Increase growth of OSS
user and developercommunity
➔ Increase growth ofknowledge-based society
➔ Reduce digital divide
OSS Objectives and Guiding Principles
GUIDING PRINCIPLES Fit for purpose Least disruptive to
operations Co-existence with other
legacy proprietary systems
Leveraging on existing facilities, hardware, software and expertise
Not driven or controlled by hardware and software vendors
VISION:VISION: creating and creating and enhancing enhancing value using value using
OSS to bring OSS to bring about efficient, about efficient,
secure and secure and quality public quality public
servicesservices
2004 Phase I 2006 2007 Phase II 2010 2011 Phase III
Moving Forward
Successfully established foundation (Pilot Projects, Infrastructure, Governance, enabling environments)
Pilot and product roll-out, exponential increase in number of agencies adopting OSS
● Agencies are competent to develop and implement OSS solutions independently
● Malaysia becomes technology producer rather than exclusively consumer
We are here
Laying the Foundation & Early Adoption
Self RelianceAccelerated Adoption
3P H A S E
1P H A S E
2P H A S E
Three Implementation PhasesMalaysian Public Sector OSS Master Plan
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One-stop, national reference centre to lead, guide andassist government agencies with OSS implementation
Why OSCC ?
To provide direction in development and use of OSS
● Through information, expertise & physical infrastructure
To facilitate collaboration among Public Sector, Institutes of Higher Learning and business communities
● Increasing human capital development● Positioning Malaysia as a world class OSS
technology hub
OSCCMalaysian Public Sector OSS Master Plan
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OSCC's Functional ServicesMalaysian Public Sector OSS Master Plan
1515
Smart Partnership Model
Collaborative network among public sector, R&D and business communities to optimize resources and expertise from communities in complementary manner
Malaysian Public Sector OSS Master Plan
1616
Smart Partnership Model
Malaysian Public Sector OSS Master Plan
PUBLIC SECTORMOHE• Establishment of OSS Centres
of Excellence in universities• Inclusion of OSS in ICT labs
and curriculum MOE• Roll-out of Learning
Management System (LMS) to more than 100 schools nationwide
• 58% of districts have schools adopting OSS
MOSTI• 45 projects using OSS
funded by grants
PRIVATE SECTOR● 53% local IT vendors
are also OSS service providers
● 71 vendors in OSCCe-Marketplace
● Panel of OSCC Product Service Providers
● 62 companies in Industry Participation Plan (IPP) dialogue
A collaborative network towards optimising resources and expertise fromeach community in a complementary manner to achieve OSS objectives
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Challenges and Lesson Learnt in Implementing OSSMalaysian Public Sector OSS Initiative
Phase III Self RelianceStrategic Objectives
SelfReliance
Sustainment
Enablement Empowerment
Hu
man
Cap
ital
Gover n
ance
Tech
nolo
gy
Infr
ast
ruct
ure
Con
tin
uou
sIm
pro
vem
en
t
SUSTAINMENTEnsures continuous adoption, implementation and enhancement of OSS as laid out in the Master Plan.
ENABLEMENTProvides for capacity building in terms of policies and guidelines, technology infrastructure and human capital.
EMPOWERMENTBrings agencies to the next level towards self reliance and excellence in innovating OSS technologies and solutions.
Source: Phase III - Self Reliance Master Plan, 2011
Malaysian Public Sector OSS Master Plan
Roadmap & Targets
Transfer of ownership of OSS initiatives
Establishment of respective agencies’ OSS standards, procedures & processes
Establishment of agencies’ OSS trained and certified IT teams
Deployment of operation-ready OSS technology platform at respective agencies to support OSS operations
Short TermBy 2012
Short TermBy 2012
Medium Term2013 - 2015
Medium Term2013 - 2015
Long Term2016 - 2020Long Term2016 - 2020
Establishment of agencies’ Smart Partnership collaboration platform and ecosystem to accelerate OSS innovation
Production of agency-specific enhanced OSS application solutions and new OSS products for domestic and global utilisation
Agencies become subject matter champions for OSS-based systems and able to export OSS expertise to other regions
Malaysia to become one of key global OSS contributors
Malaysia as a technology exporter rather than a consumer
Source: Phase III - Self Reliance Master Plan, 2011
Malaysian Public Sector OSS Master Plan
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Highlights : MyGOSSConMalaysian Public Sector OSS Initiative
2007 2008
2009 2010
MyGOSSCON (since 2007)• MyGOSS Awards• National OpenOffice.org Competition
for schools• International OSS Creative Multimedia
Competition• Best Exhibitor Award
2011
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Highlights : Awards and CompetitionsMalaysian Government Open Source Software
Conference (MyGOSSCON)
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MyGOSS Awards
International OSS International OSS Creative Multimedia Creative Multimedia
CompetitionCompetition
National OpenOffice.org
Competition
Malaysian Public Sector OSS InitiativeHighlights : Awards and Competitions
36 Hours WebDev Competition
National Creative National Creative Multimedia Multimedia
Content CompetitionContent Competition
Highlights : Awards and CompetitionsNational OpenOffice.org 2011 Competition
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Highlights : Awards and Competitions36 Hour OSS WebDev Contest
Highlights : Awards and CompetitionsNational Creative Multimedia Content Competition
Highlights : Awards and CompetitionsInternational OSS Multimedia Creative
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Highlights : Awards and CompetitionsMyGOSS Award
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Enhanced
MySpamGuard
MyNetWatch
Award
Winner
MyMeeting
MySurfGuard
MyWorkSpace
New
MySurveillance
New
MyTaskManager
New
MyDesktopManager
Highlights : OSSC ProductsMalaysian Public Sector OSS Initiative
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Highlights : Collaborations Example 1Malaysian Public Sector OSS Initiative
Learning Management System (LMS) Roll-out to Schools MAMPU as Project Owner Ministry of Education (MOE) as Project
Implementer Product and implementation
requirements are driven by MOE and schools in collaboration with business communities
Development, deployment and product roll-out activities are jointly managed by MAMPU and MOE
Implemented in 100 schools so far
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Highlights : Collaborations Example 2Malaysian Public Sector OSS Initiative
Integrated Open Hospital Information System (OpenHIS) Pilot Project Ministry of Health as Project Owner Product and implementation
requirements are led by Bahagian Perkembangan Perubatan, Ministry of Health (MOH)
Development, deployment and product roll-out activities are jointly managed by MAMPU and MOH
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Malaysian Government
InteroperabilityFramework for
OSS(MyGIFOSS)
Web Application Guidelines
(WAG)
OSS ReferenceArchitecture
(OSSRA)
Can be download from http://opensource.mampu.gov.my
OSS Implementation
Guidelines
Highlights : OSS Policy & GuidelinesMalaysian Public Sector OSS Initiative
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Malaysian Public Sector OSS Master Plan
& Phase I(Laying the Foundation
& Early Adoption)
Phase IIAcceleratedAdoption
Phase IIISelf Reliance
Can be download from http://opensource.mampu.gov.my
Highlights : OSS Master PlanMalaysian Public Sector OSS Initiative
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OSSAdoption
Chart
BenefitRealisationReport
Can be download from http://opensource.mampu.gov.my
ExcellenceJournal
OSS Products &Technology Benchmarks
OSS ProductBenchmarks
OSCCNewsletters
Open SourceSoftware
An Enabler ofMalaysia'sVision 2020
Transformation
Highlights : OSCC ReportsMalaysian Public Sector OSS Initiative
3434
OSCC Portal StatisticsPage Hits until 12 Feb 2013:
9,069,7979,069,797
OSCC Portal StatisticsPage Hits until 12 Feb 2013:
9,069,7979,069,797
Highlights : OSCC PortalMalaysian Public Sector OSS Initiative
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“Now the Government of Malaysia proudly reports an astonishing 97% adoption rate for OSS .... and the world should congratulate Malaysia on its outstanding leadership and accomplishments in the past five years of effort”
Michael Tiemann,President of Open Source Initiative (OSI), 2010
Source: http://opensource.org/node/535, July 2010
International Recognition : Michael TiemannMalaysian Public Sector OSS Initiative
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“The Government of Malaysia has taken a very pro-active attitude in promoting the development of OSS in the country and its use in the Public Sector.”
- United Nations Joint Inspection Unit Report
(2005)
International Recognition : UNMalaysian Public Sector OSS Initiative
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Gartner Case Study (May 2006)
International Recognition : GartnerMalaysian Public Sector OSS Initiative
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● 131 OSS talks & presentations
– Norway, Spain, USA,Brazil, South Africa, Sudan, Saudi Arabia, China, Indonesia, Sri Lanka, Singapore
● 38 official visits
– Delegations from Vietnam, Uzbekistan, Brunei, South Africa, Iran, Saudi Arabia, United Nations
● 108 OSS seminars, workshops conferences and exhibitions held nationwide
Malaysian Public Sector OSS Initiative
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Benefits
MYR 370 million
(USD 123 million)
cost savings!***MYR 370 million
(USD 123 million)
cost savings!***
Over 99.3% use OSSOver 99.3% use OSS
~ 14-fold increase in OSSadoption sincethe launch ofMaster Plan
2003 2004 2005 2006 2007 2008 2009 2010 2011 2012
0
100
200
300
400
500
600
700
800
25 51 92 131 163
345
691 705 708 719
Year
Cu
mu
lat i
ve
No
. of
Ag
en
ci e
s
Malaysia OSS Master Plan
Malaysian Public Sector OSS Initiative
Known savings of
~ RM 370 Million
In licensing costKnown savings of
~ RM 370 Million
In licensing cost
Achievements
OSS Adoptionsin Public Sector
51 agencies(7%)
719 agencies(99.3%)
OSSMaster Plan launched
2012
2004Human CapitalDevelopment
More than 5,500 public sector staffs trained by
OSCCMore than
30,500 public sector staffs
& community trained by
others
More than14 fold
increase
OpenOffice.org
Adoptions
47 agencies
515 agencies
More than11 fold
increase
2008 MAMPU announced
OO.org policy
Local OSS Industry
39 MSC Malaysian
companies in the OSS industry generated:
RM595 million in local revenues
Over RM234 million in export revenues
Employed 6,206 ICT knowledge workers
Source: Phase III - Self Reliance Master Plan, 2011 & MDeC, 2010
Malaysian Public Sector OSS Initiative
Training and Certifications
719 agencies(99.3%)
515 agencies
Malaysian Public Sector OSS Initiative
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Basic OSS OSCC Products
OSS DevelopmentAdvanced OSS
● Linux Fundamental● Introduction to
OpenOffice.org● CMS with Joomla!● Introduction to OSS
Usage and Licensing
● MyMeeting / MyMesyuarat
● MyWorkspace● MySurfGuard● MyTaskManager● MyDesktopManager
● PHP Programming and MySQL Database
● PHP & CodeIgniter Framework
● Linux System Administration
● Linux Network Administration
OSS Certification
● Certified Linux Administrator (CLA01)
● Certified Linux Administrator (CLA02)
● Certified OpenOffice and Linux Desktop (COOOL)
● Linux Professional Institute Certificate (LPIC 01)
Certified Training Providers (CTP)Malaysian Public Sector OSS Initiative
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● To build a pool of local open source software (OSS) training providers to support the development of OSS skills
● To provide competent and accredited service providers to complement OSCC MAMPU
16 Certified Training Providers
(CTP) has been appointed among the Universities
● CLA01Certified Linux Administrator 1
● CLA02Certified Linux Administrator 2
● COOOLCertified OpenOffice.org & Linux Desktop
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VISI
ON
20
2 0
✔ More cost effective and More cost effective and connected Governmentconnected Government
✔ Increased growth in local Increased growth in local ICT industryICT industry
✔ Enhanced human capital Enhanced human capital developmentdevelopment
✔ Increased knowledge Increased knowledge based societybased society
✔ Reduce digital divideReduce digital divide
✔ Increased Increased competitiveness and web competitiveness and web presencepresence
Connected Government
Vibrant localICT Industry
Knowledge-basedsociety
Four Pillars Of National
Transformation
1Malaysia
GTP
NEM
RMK10
Key Benefits Realised
VISI
O N 2
0 20
OSS Contributing National AgendaMalaysian Public Sector OSS Initiative
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SLAID 7
THANK YOU
[email protected]@mampu.gov.my
Open Source: Ambitious, comprehensive transformation agenda:
The Malaysian Public Sector OSS Initiative
Websiteopensource.mampu.gov.my
www.oscc.org.my
