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Summer 2011

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Memorial Medical Milestones Magazine
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Summer 2011 Medical Milestones Knees in Need Page 6 Dr Brian Harrell Page 8 Innovations Page 4 Cardiac Emergencies MEMORIAL Page 10
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Page 1: Summer 2011

Summer 2011Medical Milestones

Knees in NeedPage 6

Dr Brian HarrellPage 8

InnovationsPage 4

Cardiac Emergencies

memorial

Page 10

Page 2: Summer 2011

As we near almost 60 years of service, Lake Charles Memorial Hospital has been your community hospital. And from our humble beginnings to the major health care system that we are today, there have been many milestones. Since 1952, when we opened our doors as Lake Charles’ only not-for-profit, community-owned hospital, we have continued our mission to be “everything your healthcare should be.”

Our commitment is exemplified in the continued growth of our services, the recruitment of renowned specialists and physicians who are leaders in their field of medicine, the development of one of Louisiana’s primary teaching facilities for family medicine physicians, the enhancement of our cutting-edge technology comparable to hospitals found in major metropolitan cities, the development of online resources at our lcmh.com website and, most recently, the launch of our new physician referral call center 1-800-494-LCMH(5264) to help you find the physician that’s right for you. We assure you that we are not going to stop there.

As the only full-service healthcare system in Lake Charles, Memorial Hospital consists of a 301-bed acute care facility at our main campus on Oak Park Boulevard and Memorial Hospital for Women, a 38-bed birth center and women’s facility at Gauthier and Nelson Roads. Both have evolved into the market leaders as more people choose our facilities for their healthcare needs in southwest Louisiana. It’s a fact we are proud of and that motivates us to work hard to earn your trust and loyalty.

That’s what our new complimentary magazine Memorial Medical Milestones is all about. We hope you enjoy our first issue. Keeping you informed of our new and interesting healthcare services, while giving you the support and facts you need to make intelligent healthcare decisions for you and your family is the focus of Memorial Medical Milestones.

Sincerely,

To our community

PHYSICIAN REFERRAL • 1-800-494-LCMH (5264) 2

Larry Graham, CEO

“We hope you enjoy our

first issue. Keeping you

informed of our new and

interesting healthcare

services, while giving you

the support and facts you

need to make intelligent

healthcare decisions for

you and your family is the

focus of Memorial Medical

Milestones.”

Page 3: Summer 2011

Innovations 4BRAC® Analysis: Knowing your cancer risk could save your life

Knees in Need 6Advanced surgical innovations for boomers bones

Physician Spotlight 8Dr. Brian Harrell pens Crimson Stained the Bayou Pines

Cover Story 10New cardiac emergency milestones

Coming Events 14Support groups, free seminars, prenatal and family education

Advanced Ultrasound Visualization 16Image-guided anesthesia improves surgery experience

Health Information 18New online services offered @ lcmh.com

Letters 19The Henry Family’s Memorial For Women experience

Medical Milestonesmemorial

3

Page 4

Page 6

Page 10

Page 16Page 19

On the Cover(L-R): Robert Anderson, M.D., Emergency Medicine Specialist; Mark Conner, Operations Supervisor, Acadian Ambulance; Stephanie Broussard, RT, Cath Lab; Sharon Coleman Semien, RN, Emergency Department; Robin Trafford, RN, Cath Lab; Dale Dancy, Field Training Officer, Acadian Ambulance and Fernando Ruiz, M.D., Cardiologist

Page 4: Summer 2011

Innovations

Find out more atwww.lcmh.com/breast-health

BRAC® AnAlysis

4

Page 5: Summer 2011

Various health screenings such as mammograms, pap smears and prostate exams are often the first line of defense when it comes to early cancer detection. But for people with a strong family history, a new test can help determine their risk of developing various types of cancers in the future.

BRAC® Analysis is a blood test offered at Lake Charles Memorial Hospital that checks the BRCA1 and BRCA2 genes - both known to suppress tumors - for a mutation which reduces the genes’ effectiveness and can raise the risk of future cancer diagnosis by as much as 60-80 percent.

Kim Strong, Director of the Breast Health Center at Memorial Hospital for Women, and Dr. Leroy Fredericks, a board certified oncologist on staff at Memorial Hospital, answer some common questions about BRAC® Analysis.

Is this test for women only?“No. Although the test does help determine women’s risks of developing certain cancers, it can also indicate higher cancer risk in men,” Strong said.

“Male patients who test positive have an increased risk of developing prostate and testicular cancer, and a slightly increased risk of developing male breast cancer.”

What types of cancers are people with the BRCA mutation at higher risk of developing?

“Harmful BRCA mutations may increase the risk of the patient developing a range of cancers including ovarian, cervical and uterine cancers in women; testicular and prostate cancers in men; and breast, pancreatic, bile duct, skin and colon cancer in men and women,” said Strong.

Who would benefit from this test?“This completely voluntary test is offered to people who have a strong family history of cancer and who develop breast, cervical or prostate cancer early in life,” Dr. Fredericks said. “If the results are positive for the BRCA1 or BRCA2 mutation, the test may also be offered to their family members to help determine their future cancer risk.”

At what age is this test recommended?“There is no recommended age for testing,” said Strong. “If the family history of cancer is prevalent, particularly if the relatives were diagnosed before age 50 or were each diagnosed with multiple types of cancer, then the test could be beneficial.”

What is the test like?“The BRAC® Analysis is a simple blood test,” said Dr. Fredericks. “We obtain a blood sample from the patient and then send it off for analysis. Results typically come back in a few weeks, and the patient is advised to have genetic counseling both before and after testing.”

What if the test is positive?“For those who test positive, options include close surveillance, medications or even preventive surgery,” said Dr. Fredericks. “Also, risk avoidance and certain lifestyle changes are recommended. This includes things like weight loss, avoiding hormone replacement therapy, eating a diet low in saturated fats and abstaining from drinking alcohol and smoking.”

Genetic discrimination was also a concern in the past, but because of the Genetic Information Non-Discrimination Act, which was passed in 2008, discrimination of genetic testing in relation to obtaining health insurance or employment is now prohibited. However, this act does not cover life, disability or long-term care insurance, which means that for those types of policies, insurance companies can take the test results into consideration.

“A positive result of the BRAC® Analysis does not mean a cancer diagnosis is certain,” Dr Fredericks explains. “It is important to note that a positive test only means the patient’s risk of developing these cancers is higher than average, but it does not mean that the person will absolutely develop cancer in the future.”

As with all cancers, early detection is often the key to ensuring a successful treatment, and the BRAC® Analysis genetic test is helping people know their risk so that they can not only detect cancer early, but also take the necessary precautions to help reduce their risk of developing cancer in the future.

Knowing Your Cancer Risk Could Save Your Life

5 PHYSICIAN REFERRAL • 1-800-494-LCMH (5264)

Page 6: Summer 2011

Knees in need

6

Advanced Surgical Innovations for Boomer Bones

Nathan Cohen, MD

“If conservative management such as

medication and physical therapy fail, the

patient may become an excellent candidate

for resurfacing one or two of the three

different compartments of the knee.”

X-ray of a total knee

replacement

X-ray of a Unicap

resUrfaced knee

Page 7: Summer 2011

We begin to feel the effects of movement as we transition into our middle-aged years. Our knees begin to hurt, grind, stiffen, weaken and swell following strenuous activities and exercise.

Chronic knee pain and discomfort can be caused by many types of injuries or conditions. No matter what the cause, this kind of joint pain can be very bothersome and in some cases debilitating.

“The baby boomer population has been the silent sufferer for many years,” says Nathan Cohen, M.D., board certified orthopaedic surgeon on staff at Lake Charles Memorial Hospital. “Many patients in this age group have mild to moderate knee pain, limited mobility and all the signs of early articular cartilage damage.”

A successful solution is available for people that fall into this category. It’s called the UniCAP Resurfacing System and Lake Charles Memorial Hospital is the only healthcare facility in the region offering it.

“If conservative management such as medication and physical therapy fail, the patient may become an excellent candidate for resurfacing one or two of the three different compartments of the knee,” says Dr. Cohen. “UniCAP provides a ‘patch’ for damaged cartilage while protecting the surrounding healthy tissue in an effort to prevent further deterioration.”

This new technology recreates the patient’s joint geometry with an intraoperative 3-D mapping instrument, matching the implant to the patient rather than the patient to the implant.

“UniCAP is designed to leave healthy cartilage and bone intact, therefore leaving more options available should future surgery be required,” Dr. Cohen adds. “UniCAP diminishes knee pain, restores natural joint motion and allows patients to rapidly return to normal activities.”

7 PHYSICIAN REFERRAL • 1-800-494-LCMH (5264)

Knees in need

For an appointment with Dr. Cohen, call Orthopaedic Specialists at (337) 494-4900. Log on to www.lcmh.com/orthopedics for

more information.

Nathan Cohen, M.D.

Dr. Nathan Cohen was one of the first fifty surgeons nation-wide and the first in the state of Louisiana to perform this advanced procedure. He has traveled extensively throughout the United States and to Denmark, educating physicians on the concept and surgical techniques associated with the UniCAP Resurfacing System. Dr. Cohen is a leader in his field and is dedicated to providing solutions for cartilage repair.

Page 8: Summer 2011

Physician SpotlightDr. Brian Harrell

Brian Harrell, M.D., a Southwest Louisiana native and physician at Memorial/LSUHSC Family Medicine Center, recently unveiled his first novel, Crimson Stained the Bayou Pines.

Harrell’s interest in writing this book came after discovering the house he was renovating in the heart of downtown Lake Charles was once owned by local historical figure and socialist leader, Walter Dietz.

After a year of extensive research of local and state-wide files and photographs from the early 1900s, the story began to take shape in his mind. Dr. Harrell spent nearly two months writing the historical-based narrative, which weaves in real life events and individuals from the region.

“In the beginning, I was simply interested in learning about the house and its history,” says Dr. Harrell. “The book idea evolved after I found information about the great fire of 1910,

the socialist movement in Southwest Louisiana and the subsequent shootout in Grabow.”

Dr. Harrell says writing the book did not feel like work, but rather he found enjoyment and a creative outlet.

“I wrote the story hoping the people of Lake Charles would know and embrace the history that comes along with this great city,” Dr. Harrell adds. “It was a fun experience and I hope to write another book in the future.”

Dr. Brian Harrell is a board certified family medicine physician and faculty member of the Memorial/LSUHSC Family Residency Program. Dr. Harrell is a graduate of LSU and attended medical school at Texas A & M Health Science Center’s College of Medicine. After fulfilling his medical residency requirements, Dr. Harrell went on to complete a fellowship in primary care sports medicine at Baton Rouge General Medical Center.

What does a doctor do in his or her spare time? this one Writes a novel.

Harrell’s interest in writing this book came after

discovering the house he was renovating in the heart

of downtown Lake Charles was once owned by local

historical figure and socialist leader, Walter Dietz.

8

Page 9: Summer 2011

“I wrote the story hoping the people

of Lake Charles would know and

embrace the history that comes along

with this great city.”

Brian Harrell, MD

Page 10: Summer 2011

10

Your chest is tightening…pain is radiating across your shoulder and down your arm…you are sweating profusely. You fear the worst. {

Could this be a heart attack?

Cover Story

More than 1 million Americans have heart attacks each year. When suspected symptoms strike, the most important thing to remember is time equals muscle. Here’s why; arteries supply the heart with oxygen-rich blood so it can contract and push blood to the rest of the body. When there isn’t enough oxygen flow to a muscle, its function begins to suffer. Block the oxygen supply completely, and the muscle begins to die.

{

New Cardiac Emergency Milestones

Page 11: Summer 2011

The average person waits 1-3 hours before seeking medical attention for a heart attack. Add to that, travel time to get to the nearest emergency room and precious heart tissue is at risk.

“Anyone experiencing chest pain, especially if accompanied by shortness of breath, weakness or light-headedness, should seek emergency medical care immediately” says Robert Anderson, M.D., board certified Emergency Medicine Specialist and Medical Director of Memorial’s Emergency Department. “These could be signs of a heart attack. The quicker a person is treated, the more likely he or she is to survive without long-term complications.”

Other symptoms of a heart attack include pain in the arms, back, neck, jaw or stomach. Not everyone having a heart attack experiences typical symptoms. The more signs and symptoms you have, the more likely that you are having one.

What if an emergency room is not within a quick drive time? What if you live in a remote or rural area that’s not easily accessible? Then what?

Such was the case for a Beauregard Parish man recently, but fortunately the Acadian Ambulance emergency response team worked together to seamlessly coordinate care and transport for the heart attack victim. When time mattered most, they used every second wisely.

An Acadian Ambulance transported the patient from his remote location in Singer, beginning time-sensitive medical assessments en route to Longville, where an Air Med helicopter was waiting to transport the patient to the hospital.

“The Acadian Ambulance Cardiac Alert system wirelessly transmits a secure 12-lead electrocardiogram (ECG or EKG) directly to the Lake Charles Memorial Hospital Emergency Department, notifying the staff of the incoming heart attack patient,” says Dale Dancy, Acadian Ambulance Field Training Officer. “Once a cardiac alert is initiated, a Memorial Hospital

team of emergency medicine physicians and staff, a cardiologist and the cardiac catheterization lab assemble and prepare an individualized treatment plan before the patient ever gets to the hospital based on the information we transmit in the field.”

Upon arrival, the patient is directly transferred to the hospital’s cardiac catheterization lab for emergency cardiac care.

“The goal is to open the blockage as quickly as possible and save the heart muscle,” says board certified cardiologist Fernando Ruiz, M.D., on staff at Memorial Hospital. “Patients treated quickly with angioplasty–a procedure used to open blocked arteries for some types of heart attacks–tend to have fewer complications, less heart damage and are less likely to suffer a related stroke.”

The American College of Cardiology and the American Heart Association have set a standard of care guideline of 90 minutes from the time a heart attack patient arrives in the emergency room to the time the blocked arteries are opened through angioplasty. This time measurement is referred to as door-to-balloon time. It’s something healthcare facilities, like Lake Charles Memorial, consistently monitor.

“We strive to meet or beat this quality core measure every time,” says Dr. Ruiz. “Less time means less damage to the heart and better outcomes for the patient. Our team is well trained and ready to handle cardiac emergency cases 24/7.”

The physicians and staff of Lake Charles Memorial Hospital are experienced in the care of heart attack patients. Our team of board certified emergency medicine specialists, cardiologists and cardiovascular surgeons are focused on improving patient outcomes and providing the highest level of emergency cardiac care.

For more information visit www.lcmh.com/heart

11

CARDIAC CARE YOU CAN TRUST

PHYSICIAN REFERRAL • 1-800-494-LCMH (5264)

Page 12: Summer 2011

The Foundation at LCMH

Hosts “On the Town”

“Every year it just gets bigger and better,” was just one of the outstanding comments made about this year’s “On the Town,” the major fundraiser for The Foundation at Lake Charles Memorial Hospital. More than 350 guests attended the annual event, bringing in over $70,000.

Patrons and attendees enjoyed a fabulous evening featuring delicious food prepared by 17 different local restaurants, a parade of prizes and silent auction items and marvelous musical entertainment. Special thanks to the generous sponsors and volunteers that played a role in the success of the event, which was held March 19 at the historic Calcasieu Marine National Bank building in downtown Lake Charles.

“We sincerely appreciate our local supporters,” says Leif Pedersen, Senior Vice President of Philanthropy.

“It was a night to remember! We look forward to becoming one of the premiere spring events in Lake Charles.”

Major “On the Town” sponsors included: Acadian Ambulance, American Press, Comprehensive Pharmacy Services, KPLC-TV, LAMMICO, Lewing Construction, Pomarico Design Studio, Pumpelly Oil Company, Pumpelly Tire, Stockwell Sievert Law Firm and Whitney Bank.

The Foundation works year-round to raise restricted and non-restricted funds for the improvement of healthcare services and the continued delivery of compassionate care at both campuses, Lake Charles Memorial Hospital and Lake Charles Memorial Hospital for Women.

“Community support for the hospital continues to be essential. Our donor’s generous contributions make this possible,” Pedersen added.

The Foundation at Lake Charles Memorial Hospital was reestablished in February 2009. All gifts to The Foundation at Lake Charles Memorial Hospital are tax-deductible as prescribed by law. For more information about the Foundation, or to donate, call (337) 494-3226 or log on to www.lcmh.com and click on the Giving tab, located at the top of the homepage.

To view photos from On The Town, go towww.lcmh.com/foundation

12

Page 13: Summer 2011

13

Critical care patients are often immobilized for prolonged periods of time due to sedation and mechanical ventilation. This type of extended bed rest can cause weakness, loss of muscle and nerve dysfunction.

“More and more hospitals are building care plans based on recent studies pointing to the advantage of early mobilization of patients in the Intensive Care Unit. However, at Lake Charles Memorial Hospital, this has been a standard of care since 2005,” states Ben Thompson, M.D., a board certified pulmonologist on staff at Memorial Hospital and medical director of the hospital’s Intensive Care Unit. “Once we stabilize the patient, we get them up and moving even while being connected to a ventilator and other medical equipment.”

An intervention such as this requires a multidisciplinary approach to patient care. Our specially trained team comprised of physicians, nurses, physical therapists, occupational therapists and respiratory therapists work in unison to get the patient moving safely and back on their feet as soon as possible.

“Lake Charles Memorial Hospital is the only healthcare facility in the area to have dedicated physical therapy and rehabilitation clinicians stationed in the Intensive Care Unit every day of the week,” Dr. Thompson adds.

Improving Patient Outcomes

The result: improved outcomes, a faster recovery

and a shorter hospital stay.

Early Mobilization

PHYSICIAN REFERRAL • 1-800-494-LCMH (5264)

Members of the LCMH Intensive Care Unit Early Mobilization Team

Page 14: Summer 2011

Calendar of Events

Support Groups

COPING WITH CANCER

For those cancer patients who are newly diagnosed,

undergoing treatment, or who have completed

treatment. For more information call Memorial’s

Chaplain, Rev. David DeWitt at (337) 802-1933.

Third Tuesday of Each Month

Noon – light refreshments served

DESIGNER GENES

A support group by and for the parents of children with

genetic disorders. Located at Memorial Hospital for

Women, 1900 W. Gauthier Road. For more information,

call the group’s founders, Ashleigh Hornsby (337) 853-

7657 or Jessi James (337) 563-1178.

Second Saturday of Each Month

Noon

DIABETES SUPPORT GROUP

Don’t underestimate the importance of education and

peer support when living with diabetes. Located at

Memorial’s Diabetes Education Office, 1801 Oak Park

Boulevard. For more information, call Memorial’s

Diabetes Education at (337) 494-6425.

First and Third Tuesday of Each Month

10am – 11am

SISTERS SURVIVING

A breast cancer support group for African-American

women, but open to any woman regardless of race. For

more information, call (337) 433-5817.

Third Tuesday of Each Month

6pm

blood drive

COMMUNITY BLOOD DRIVE

Approximately half of the nation’s blood supply is

collected at blood drives. Memorial partners with

United Blood Services to provide for our patients. Join

us for the next Community Blood Drive, which will be

held in the parking lot across Oak Park Boulevard from

Memorial’s main entrance. For more information, call

(337) 235-5433.

Fourth Monday of Each Month

2pm – 6pm

Free Community Seminars

AVOIDING THE WATERWORKS

Childbirth and an active lifestyle can weaken the

pelvic muscles that support the bladder to the point

where urinary incontinence can become a problem. If

coughing, laughing, sneezing or other sudden movements

start your “water works,” join Dr. William Groves, a board

certified OB/GYN on staff at Lake Charles Memorial

Hospital for Women, to learn about treatment options,

including a minimally invasive sling procedure.

Friday, May 27 • Shearman Conference Center

Noon • (337) 494-2936

PUTTING OUT THE REFLUX FIRE

Heartburn and acid reflux are no fun for anyone,

especially when they interfere with your daily routine or

sleep. If your diet these days is heavy on antacids, join

Dr. Rajesh Joseph, a gastroenterologist on staff at Lake

Charles Memorial Hospital, to learn more about how

to help ease the pain of esophageal problems such as

GERD.

Thursday, June 23 • Shearman Conference Center

Noon • (337) 494-2936

14PHYSICIAN REFERRAL • 1-800-494-LCMH (5264)

Page 15: Summer 2011

Summer 2011

PREPARED CHILDBIRTH CLASS 4-WEEK SERIES

This class is highly recommended for its hands-on, and

often fun, approach to dealing with labor, delivery and

recovery. Birth preparation is discussed regarding

natural delivery, birth with an epidural and cesarean

birth. Bring your pillows, your questions and don’t forget

to breathe. Recommended during the last three months

of pregnancy.

Tuesdays, June 7, 14, 21, and 28

6:30pm – 8:30pm

$35

ONE DAY PREPARED CHILDBIRTH CLASS

Learn comfort, relaxation, positioning, breathing,

and massage techniques for increasing the comfort

level and enhancing the birth experience during this

condensed version of the Prepared Childbirth Series.

Recommended for the last 3 months of pregnancy.

Saturday, July 9

9am – 4:30pm

$35

BREASTFEEDING CLASS

Learn positioning, latch-on, early feedings and the

importance of assessing baby’s intake during the

Breastfeeding Class. Recommended during the last 3

months of pregnancy.

Thursday, June 23

Thursday, July 14

6:30pm – 8:45pm

$10

(337) 480-7243

SIBLING CLASS

This class is recommended during the last three months

of pregnancy. Preparing siblings for the arrival of a

new baby can be as confusing as it is joyous. This class

focuses on the unity of the family. Older siblings ages

2-10 are asked to attend with one or both parents. The

children will have hands-on practice with dolls to learn

how to interact with a new baby. Parents will receive

informative guidelines and everyone will tour the

mother/baby unit.

Monday, July 18

6pm – 7pm

$10 per family

BABY CARE CLASS

The Baby Care Class reviews newborn characteristics,

general baby care, early parenting issues and community

resources. Recommended during the last 3 months of

pregnancy.

Monday, July 11

6:30pm – 8:30pm

$10

INFANT AND CHILD CPR CLASS FOR FAMILY AND

FRIENDS

Learn and practice rescue for choking and CPR for

infants. This is not a certifying or credentialing course,

but is recommended for expectant parents, new parents

and support persons.

6:30pm – 8:30pm

Monday, June 20

$5 per person

Find out more atwww.lcmh.com

15

Prenatal and Family Education Classes

Page 16: Summer 2011

Image-Guided Anesthesia

16

Page 17: Summer 2011

Image-Guided Anesthesia

Advanced ultrasound visualization is the latest anesthesia

technology being utilized in the operating room at Lake

Charles Memorial Hospital. It improves patient safety,

increases efficiency and decreases the risk of surgical

complications. And, Memorial Hospital is the only hospital

in the community to offer this specific type of surgical

technology in the operating room.

Using ultrasound technology during surgical procedures enables anesthesiologists, like Dwight Lemoine, M.D., on staff at Memorial Hospital, to perform common precision-based treatments such as nerve blocks, upper extremity blocks, neuraxial blocks, femoral nerve blocks, steep angle injections and regional pain blocks, with increased effectiveness.

“This new ultrasound technology enables less use of analgesia, diminishes complications and helps avoid stimulating nerves that could cause additional pain or discomfort for the patient,” says Dr. Lemoine. “We are currently using the equipment during most hand surgeries and some knee replacement procedures.”

Because ultrasound technology enables the anesthesiologist to visualize the needle, injections can be administered with a higher success rate than without ultrasound guidance.

“At this point, it would be hard to imagine a case in which I would perform a nerve block placement without ultrasound,” says Lemoine. “Any time we can see the needle and the target, whether it be nerves or blood vessels, it is going to contribute to greater patient safety and better outcomes.”

17

If so, check out Memorial’s newly renovated

Same Day Surgery unit featuring spacious

patient rooms, flat screen televisions and

a relaxing and soothing atmosphere, all

designed with the patient’s comfort and

convenience in mind.

are you facing surgery in the near future?

Find out more atwww.lcmh.com/surgery

Improves surgery experIence

PHYSICIAN REFERRAL • 1-800-494-LCMH (5264)

Page 18: Summer 2011

new On-line Services Offered at lcMH.cOm

Refill a prescription, view a physician led video or podcast, register for a health related seminar or pay your hospital bill on-line…anytime, and from anywhere.

The new and improved lcmh.com website offers an array of user friendly features designed for convenience and simpler usage.

“From a cleaner, simplified look to greatly improved navigation and search functionality, our site is easier to use than ever before” says Kathy DeRouen, Senior Vice President of Marketing. “We invite you to explore the new lcmh.com and learn more about some of the special services we now offer.”

take a loOk

RX Refill: Prescription refills can be ordered on-line at lcmh.com and picked up at the Hospital’s Medical Plaza Pharmacy, located at 1701 Oak Park Boulevard, Monday-Friday from 8 a.m. to 5 p.m.

Health Seminar Registration: With the click of a button, register for upcoming health information seminars led by Memorial Hospital physicians. New parents can also schedule prenatal and family education classes offered at Memorial Hospital for Women via the lcmh.com website.

Bill Pay: The online Business Office is simple to use, secure and available when you need it. Visa, Mastercard, Discover, American Express, and e-checks are accepted. View recent insurance payments and personal payments applied to your account.

“Finding what you need, when you need it is important to most healthcare consumers,” DeRouen adds. “Memorial Hospital is proud to offer quality medical and wellness information, as well as helpful website features and resources to the online community and to the patients we serve.”

Hea

lth In

form

atio

n

www.lcmh.com.

Stay infOrMed

Whether you want the latest cancer information, nutritional advice, tips for preventing sports related injuries or a list of local physicians that treat specific conditions that affect you and your family, you’ll find it all at lcmh.com.

PHYSICIAN REFERRAL • 1-800-494-LCMH (5264) 18

@ Your Fingertips

Page 19: Summer 2011

Letters

Whitney and Ryan Henry with daughters Morgan and Blair

To the Staff of Lake Charles Memorial Hospital For Women:

We want to thank you for two wonderful experiences in our lives. Both of our daughters were delivered at Lake Charles Memorial Hospital for Women. Your professionalism, vast knowledge, responsiveness and compassion made these precious moments in time a true bonding experience for our family.

From the prenatal and family education classes, to the roomy labor, delivery and recovery suites, we were pleased with our decision to have our babies at your facility. We recommend Memorial for Women to everyone we know.

Best Regards,

Whitney & Ryan HenryLake Charles, Louisiana

Page 20: Summer 2011

1701 Oak Park BoulevardLake Charles, La 70601337-494-3000

Why is Memorial

Hospital the #1

healthcare leader

in Southwest

Louisiana?

285 PHysICIaNs

43 sPECIaLtIEs

2 CaMPusEs

and now

1 PHONE NuMBEr

tO HELP yOu fIND tHE

PHysICIaN yOu NEED.

1-800-494-LCMH (5264)

PHysICIaN rEfErraL 24/7

www.LCMH.COM/PHysICIaNs

Lake Charles Memorial Hospital1701 Oak Park BoulevardLake Charles, La 70601337-494-3000

Lake Charles Memorial Hospital for Women1900 W. Gauthier Road Lake Charles, LA 70605 337- 480-7000

Where to find us.

LakeCharles

Prien Lake

ChennaultAirfield

Hwy. 14

Hwy. 14

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W. McNeese St. McNeese St.

W. Sale Road Sale Road

Graywood Pkwy

Haymark Rd.

Ham Reid Rd.

UniversitySt.

I-210

Main Entrance Medical Office Bldg Entrance

Oak Park Blvd.

Memorial Hospitalfor Women

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