Washington Medical Case Management Association eNewsletter Summer 2016 In This Issue Next WMCMA Meeting is August 14th Spring Conference & Expo 2016 Highlights! WMCMA Spring Membership Drive ends July 31st Save the Date! WMCMA Annual Fall Conference & Expo, October 13, 2016 New CEU Offering Coming Soon Not Getting your CEUs from WMCMA? Advertise your CM Position with WMCMA Other Events / Educational Offerings WMCMA Meetings & Events for 2016 About WMCMA Quick Links Become a Member CMSA CCMC WMCMA President's Message Accountable Care Act. Accountable Care Organizaĕons. Targets. Caseload numbers. NCQA Documentaĕon. Transiĕons of care. Measurable Outcomes. Pressure. And every day more vulnerable, sick, financially and socially needy paĕents.... How can I help? "Alone we can do so liĥle, together we can do so much" ‐ Helen Keller Case Managers reach across the conĕnuum of care striving to improve care and outcomes one "starfish" at a ĕme. I have a story to share of case managers reaching across the conĕnuum of care in ambulatory and inpaĕent care seħngs. This story is about a 24yo male diagnosed with Type 1 Diabetes as a teen. In the past year, he has had 28 hospitalizaĕons for complicaĕons of Diabetes. Last year's medical record notes usually started with "non‐ compliant 23yo male with type 1 Diabetes...." This paĕent was referred to Case Management last year and the RN Care Manager discovered, when assessing his knowledge about his disease that he knew very liĥle. He had been taught to administer insulin and test his blood sugar. He knew very liĥle else. As she worked with him over the year, she taught him Diabetes Self‐ Management, the impact of diet, exercise, medicaĕons, medicaĕon adjustment, stress, and explored the possibility of Depression. Gradually, with in‐reach into the hospital seħng the hospital team began to realize it was more than paĕent non‐ adherence to the treatment plan, but a person with severe complicaĕons to chronic glucose toxicity. Paĕent was always discharged home to self‐care, and
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Washington Medical Case Management Association eNewsletter
Summer 2016In This Issue
Next WMCMA Meeting isAugust 14th
Spring Conference & Expo2016 Highlights!
WMCMA Spring MembershipDrive ends July 31st
Save the Date! WMCMAAnnual Fall Conference &Expo, October 13, 2016
New CEU Offering ComingSoon
Not Getting your CEUs fromWMCMA?
Advertise your CM Positionwith WMCMA
Other Events / EducationalOfferings
WMCMA Meetings & Eventsfor 2016
About WMCMA
Quick Links
Become a MemberCMSACCMCWMCMA
President's Message
Accountable Care Act. Accountable CareOrganizaĕons. Targets. Caseloadnumbers. NCQA Documentaĕon.Transiĕons of care. MeasurableOutcomes. Pressure. And every day more vulnerable, sick,financially and socially needypaĕents.... How can I help?
"Alone we can do so liĥle, together wecan do so much" ‐ Helen Keller
Case Managers reach across theconĕnuum of care striving to improve
care and outcomes one "starfish" at a ĕme. I have a story to share ofcase managers reaching across the conĕnuum of care in ambulatoryand inpaĕent care seħngs.
This story is about a 24yo male diagnosed with Type 1 Diabetes as ateen. In the past year, he has had 28 hospitalizaĕons for complicaĕonsof Diabetes. Last year's medical record notes usually started with "non‐compliant 23yo male with type 1 Diabetes...." This paĕent was referred to Case Management last year and the RNCare Manager discovered, when assessing his knowledge about hisdisease that he knew very liĥle. He had been taught to administerinsulin and test his blood sugar. He knew very liĥle else.
As she worked with him over the year, she taught him Diabetes Self‐Management, the impact of diet, exercise, medicaĕons, medicaĕonadjustment, stress, and explored the possibility of Depression. Gradually, with in‐reach into the hospital seħng the hospital teambegan to realize it was more than paĕent non‐ adherence to thetreatment plan, but a person with severe complicaĕons to chronicglucose toxicity. Paĕent was always discharged home to self‐care, and
would return with DKA, and an infecĕon, and more complicaĕonswould be diagnosed.
In 2016, the hospitalizaĕons have conĕnued, and been longer. Newdischarge opĕons were sought ‐ Adult Family Home, Increased CareGiver hours in the home through Copes ‐authorized by Home andCommunity Services, and sĕll the hospitalizaĕons conĕnued. The careteam discussed a referral to hospice, for if he was older, with thecomplicaĕons he has, it would be appropriate.
The case manager, who has visited him periodically in the hospital said,he sĕll had goals and hope for the future, and didn't think he was readyfor hospice, the inpaĕent and ambulatory MDs agreed.
Currently, looking forward to the next discharge, there has beencollaboraĕon with the inpaĕent transiĕon planner and clinic casemanager who have communicated through EPIC messages. AnInterdisciplinary care team meeĕng was set up to plan for support inthe home aer discharge and aĥended by: Hospitalist MD, TransiĕonPlanner SW, Clinic Case Manager, and Home and Community ServicesCase Worker and Supervisor, paĕent and mother.
In the conference, the paĕent cried, he said he didn't know what elseto do stay out of the hospital. The team assured him they were theretogether to figure it out, they weren't there to scold him.
Plan:
Obtain new GI consult for a gastric pacemaker to address hisgastro paresis, thought is he has gastric "dumping" syndrome,and this contributes to his large swings in blood glucose.Obtain authorizaĕon for Insulin pump aer he completes 4weeks of daily glucose monitoringHE will meet his HH RN in hospital who will observe his urinaryself‐cath technique in the home, to promote sterile techniqueand decrease his UTIs.Allow him to interview his COPES worker in the hospital, so theycan form a workable team and the service is available to himwhen he discharges
Aer the care conference, the Case Manager went to his room to seehow he felt about the meeĕng. She commented on a beauĕfulhydrangea plant at his bedside. He told the story ‐ when he was a teenhe aĥended the Boys and Girls club. He had connected with anelementary aged girl who has having a hard ĕme in her life. He sharedthat he had to fight for his life every day and gave her encouragement.He asked why she wore so much make‐up, as she was very beauĕful.She needed to let her light shine from within.
It was this girl and her father who brought him the flower. She said shehad learned that he was in the hospital, and she wanted him to knowhe had made a difference in her life. He was so happy that he hadmade a difference in someone else's life. The Case Manager talkedwith him about how he could share this gi with others in the future,support groups, perhaps volunteering at the Boys and Girls club.
"We tell the stories, hopefully they change somebody's mind enough
to take acĕon." David Gilkey ‐ Journalist
Sincerely, Barbara Feĥy‐Solders RN, MNWMCMA President 2016
WMCMA August MonthlyMeeting
Thursday August 11th, 201611 a.m. to 1:00 p.m.CheckIn 11:00 ~ Lunch/Networking11:30 ~ Program 11:50 12:50
LOCATION:Lynnwood Convention Center3711 196th St SWLynnwood, WA 98036 COST:$20 for members; $30 nonmembers; $10 teleconference
*Application has been made for preapproval by The Commission for Case ManagerCertification to provide continuing education credit to CCM® board certified case managersfor 1.0 CE contact hour(s).*
REGISTER HERE
~First Time Attendees are always free so please join us for your first timeor bring a friend and share WMCMA with your professional network~
"Safe Transitional Planning for Seniors"This August Monthly Meeting will be presentation and panel discussion with expertsto learn about the case manager and the transitional placement companies workingtogether to keep older adults safe and from returning to hospitals.
Presented by:Diane Lepsig, CSA, CAC, RHIAOwner, CarePatrol of the Eastside
Diane has had long career in sales and operations starting intelecom as a franchise owner then as a consultant. With adesire to change careers she completed a Post Baccalaureatecertificate in Health Information Management and worked for aSaaS based contract management software firm covering the USSkilled Nursing Facility market and then for the largest nonprofit mobile texttogive organization.
After going through the difficulty of helping her inlaws and then parents navigatehealth issues and care requirements she researched and invested in a CarePatrolFranchise, the largest nocost senior placement service in the nation. CarePatrol ofthe Eastside is able to provide local personalized services supported by a nationalnetwork of 150+ franchises and a depth of corporate programs geared towardsseniors and the health care community serving them. Diane is a board member ofWMCMA and on the Planning Committee Area Agency on Aging.
Terri Wilson, RT, CVTDirector of Transitional Services, Concierge Care Advisors
Terri's entire career has involved working with and helpingpeople. After working more than twenty years in clinicalsettings for cardiac catheterization laboratories and criticalcare situations, Terri has transferred her education,experience, and passion for others into the Senior careindustry. Terri lives by one of her favorite quotes from MayaAngelou: "I've learned that people will forget what you said,
people will forget what you did, but people will never forget how you made themfeel." With an exceptional ability to work among generations, Terri builds specialrelationships with Concierge Care Advisors' clients. She has a very athletic17 yr old son, Cory, and loves watching him compete because he wants to winat everything. She is currently a Board Member of the Bellevue Network on Aging;Foss Foundation Board, and serves as Vice President of WMCMA.
REGISTRATION:Registration is required. You can pay online at the time of online registration orindicate that you will be paying later or sending a check. If you are unable toregister online, please call WMCMA at (425) 3299456 or email usat [email protected] to register. Please help us by registering as soon aspossible so we have an accurate count for room space and lunches.
For more details and to register for lunch or teleconference,
REGISTER HERE
We hope you can attend either onsite or via teleconference for those that can'tmake it in person. We look forward to seeing you there!
Thank You to Concierge Care Advisors and CarePatrol for sponsoring ourAugust meeting.
We had a full day ofeducation, networking, a fantastic vendor fair & 5 CEU's. In addition to thegreat vendor prizes, Kathleen Fraser, president of CMSA, gave away threefree registrations to the National CMSA Conference in Long Beach, CA andWMCMA kicked off our Spring Membership Drive! Thank you to all of theWashington and Oregon case managers, nurses and social workers whocame and benefited!
Presentations:
"The Opioid Pandemic" Kathleen Fraser, RNBC, MSN, MHA,CCM, CRRN. President, CMSA "Case Managers and the Aging Workforce" Kathleen Fraser, RNBC, MSN, MHA,CCM, CRRN. President, CMSA
"The Health System of the Future: Lead, Follow, Or Get Out of theWay!" Josh Luke, Ph.D, FACHE, Founder, National ReadmissionPrevention Collaborative & National Bundled Payment Collaborative
"Quality Outcomes & Financial Benefits of NutritionIntervention" Anne Moselle, RD, Clinical Liaison, TherapeuticNutrition
"Work Injury Management of Care and the Industrial Athlete" Jordan James, CSCS, USAW, Clinic Director and panel of expertsfrom Integrated Rehabilitation Group
Kathleen Fraser, CMSA President, gave two key presentations. What agreat speaker!
National speaker, Josh Luke, gave an informative presentation on readmissions in "The Healthcare System of the Future"
Thank you to our GOLD, SILVER & BRONZE SPONSORS foryour support!
IRG, ABBOTT NUTRITION, GENESIS HEALTHCARE
Advanced Lifeline Respiratory Services, CarePatrol, JanssenPharmaceutical Companies of Johnson & Johnson, Kindred Hospitals, MCN
Thank you to all of our exhibitors! For a full list of Exhibitors, [email protected]
WMCMA SPRING MEMBERSHIP DRIVE April 30th July 31st.LAST WEEK to SAVE $$, EARN REWARDS!
Join WMCMA, Get Involved! We kicked off our Spring Membership Drive during our Annual SpringConference and what a great response we had from new and renewingmembers!
If you have been thinking about joining WMCMA and participating in all of thebenefits that our members receive, now is the perfect time! We have one weekleft so make sure you get your membership or renewal processed. ClickHERE for a copy of the membership drive flyer
To learn more about joining this great organization and to start your registrationprocess, CLICK HERE or visit the CMSA membership webpage. The success ofWMCMA relies on the involvement of people just like you. Questions aboutjoining? Contact Kariena Brosten, WMCMA Membership Chair [email protected] or Rebekah Burdick at [email protected]. WELCOME NEW WMCMA MEMBERS
Welcome to the new WMCMA members who have recently joined! We lookforward to seeing you at our next meeting.
We're glad to have you join us and be a part of this great professional organization.If you have any questions regarding our local chapter, please feel free to contact usat (425) 3299456 or [email protected], or talk with one of the Boardmembers at any of our events. Make sure to join our Event Invitation List and [email protected] to your safe recipient list.
SAVE THE DATE
WMCMA Annual Fall Conference & Expo 2016"Empowering Patients with Chronic Disease"
Thursday, October 13, 2016
Lynnwood Convention Center3711 196th ST SW, Lynnwood, WA 98036
Full Conference 7:45 am to 4:00 pm
Exhibitor Registration is now open! Click HERE for the Exhibitor information page and to register yourbooth.
Attendee Registration will open in a few weeks. Checkwww.wmcma.org and your email for the invitation to register. Wehave an exciting lineup of speakers this year, including NancySkinner, former CMSA president, Dr. McCulloch with Group Health,Chuck Bongiovanni with CarePatrol and more. 6.0 CEUs will beoffered.
Save the Date! October 13, 2016
NEW CEU Offering Coming Soon!
Do you need CEUs?
Are you having a harder time getting away from work to attend theWMCMA Monthly Lunch Presentations?
or Does your current work location prohibit you from attending?
We are currently working on providing 1.0 CE video recordings of ourmonthly lunch presentations. We plan to have our first offering available bynext month! Stay tuned and make sure to add [email protected] your safe recipient list to receive our event "Invitations to Register".
Not Getting your CEUs from WMCMA?WMCMA sends all WMCMA program evaluations and CEs online via email. Attendeesshould receive an email with the link to the program evaluation and CE instructionswithin a few days of the CE presentation. Attendees have one week to completethe evaluation. Once that one week deadline has passed, attendees who requesteda CE will receive the CCM certificate via email. If you attended our programs anddid not receive the evaluation email within a few days, contact us [email protected] or (425) 3299456.
Please note that while MOST of our educational programs have CEsattached to them, some don't due to restrictions by the speaker/sponsor.This will be noted in the event information.
Advertise your Case Management Position with WMCMA
Did you know that WMCMA is able to advertise job opportunitiesdirectly to our members and other case management professionalswho are on our email list? Do you have a position to offer?
We've had many employers tell us that they fill their positions based on theadvertising done through us. Our members appreciate hearing about jobopportunities available to them and employers feel they are really able togear their open positions towards their intended audience. To learn moreabout our simple classified advertising process, click here.
Other Events of Interest / Educational Offerings
Online Educational Resources:
CMSA's online educational resource, offering programs to case managersand allied health professionals serving the case management industry. Clickhere to get to CMSA's Educational Library. Dorland Health, who partners with CMSA and brings us Case In Point,provides preapproved continuing education programs for professionalsinvolved in case management. Click here to access their CE programs.Nurse.com offers CE hours for case management as well. Click here toaccess their CE programs.PRIME® provides CCM and other CE credited programs online at little or nocost. If you are looking for CCM hours, click here for a list of CCM programsthrough PRIME®. AAACEUs.com also provides CE credited programs including CCM. Most ofthese courses do have a fee attached but there are some free coursesavailable as well. Click here to visit the CCM credited programs listed on theirwebsite.
If your company or organization is holding an event that would be of interest to ouraudience, or if you hear of one that you think would be of interest to this group, wewill include that in our monthly newsletter free of charge. Send the details of theevent to [email protected] by the 2nd week of each month to have yourevent advertised in that month's newsletter, which comes out the 3rd week of eachmonth.
WMCMA Monthly Meetings & Events Schedule for 2016
**Take Note! Monthly Meeting Schedule Change** WMCMA meets the second Thursday of each month except for the summermonths of June and July. Please note the meeting dates and locationsbelow: Monthly Meetings: 1/14/2016 at Swedish Cultural Center2/11/2016 at Swedish Cultural Center3/10/2016 at Swedish Cultural Center4/14/2016 at Lynnwood Convention Center4/30/2016 WMCMA Annual Spring Conference Centralia, WA5/2016 No May Meeting Spring Conference6/2016 NO JUNE MEETING7/2016 NO JULY MEETING8/11/2016 Lynnwood Convention Center
9/08/2016 Lynnwood Convention Center10/13/2016 WMCMA Annual Conference & Expo at Lynnwood ConventionCenter11/10/2016 at Lynnwood Convention Center12/08/2016 Holiday Party & Silent Auction Lynnwood Convention Center Annual Special Events:WMCMA Annual Spring Conference & Expo:Saturday, April 30, 2016 at the Great Wolf Lodge in Centralia, WA WMCMA Annual Fall Conference & Expo:Thursday, October 13th, 2016 at the Lynnwood Convention Center WMCMA Holiday Party & Silent Charity Auction:Thursday, December 8th, 2016 (11:00am 2:00pm) at Lynnwood ConventionCenter.
About WMCMAWashington Medical Case Management Association(WMCMA) is a notfor profit organizationdedicated in supporting the development of theprofession of case management by providing itsmembers with networking and continuingeducation offerings. WMCMA is the WA1 affiliatechapter of the Case Management Society ofAmerica, CMSA, a nationally recognized case management organization.Both WMCMA and CMSA are committed to education, research, andnetworking. As well, both are dedicated to legislative tracking throughgrassroots efforts.
Through the support of a certification program, CMSA continues to enhancethe level of case manager professionalism furthering the development of anew, higher level of industry expertise. As well, CMSA/WMCMA provides toits members nationally recognized Standards of Practice for CaseManagement and a peerreviewed Ethics Statement on Case Management. 2016 WMCMA Board of Directors President: Barbara FettySoldersVice President/PresidentElect: Terri WilsonSecretary: Laura OpsonTreasurer: Faith HollandImmediate Past President: Laurie Bergman
