Date post: | 20-Jul-2015 |
Category: |
Documents |
Upload: | rambabu-pentyala |
View: | 113 times |
Download: | 1 times |
Transformational LeadershipTransformational Leadership
Self Mastery
ConsciousnessExternal External
FocusFocus
Internal Internal
FocusFocus
Change Change
FocusFocus
Standardization Standardization
FocusFocus
Empowering
(Power without)
Energetic
(Power within)
Creative
Administrative
(Out of the box)
(In the box)
Analytical
(What is)
Visionary
(What can be)
Community
Builder
Performer
(Results through many)
(Results producer)
LEADERLEADER
MANAGER
1/24/2015
5
TRANSFORMATIONAL LEADERSHIP
ADMINISTRATIVE
COMMUNITY BUILDER
EMPOWERING
PERFORMER
ANALYTICAL
ENERGETIC
TRANSFORMED LEADERS
CREATIVEVISIONARY
SE
LF
MA
ST
ER
Y
1/24/20156
• Transformed by new technologies.
• Increasingly dominated by global organisations.
• Rapidly transforming under the impact of high levels of innovation.
• Highly competitive.
• Driven by knowledge development.
• Consuming resources at unsustainable levels.
1/24/2015
12
PILLARS FOR SUCCESS
Leadership
Investors
Market Opportunity
Vision
Execution
Products
Customers
1/24/2015
18
LEADING AN ORGANIZATION ALONG WITH ITS PEOPLE IS
VERY DIFFERENT FROM MANAGING IT. THEY ARE THE TWO
MOST ESSENTIAL INGREDIENTS STRINGING TOGETHER THE
FABRIC OF ANY ORGANIZATION. THE LEADER HAS TO LOOK
AHEAD OF CURRENT TIMES AND STEER THE
COMPANY/ORGANIZATION THROUGH ALL PHASES. HE/SHE IS
EXPECTED TO BE ENTERPRENEURIAL AND RISK-TAKING.
HENCE, AN ORGANIZATON EXPECTS ITS LEADERS TO PROVIDE
VISION, DIRECTION AND A WAY FORWARD. A LEADER LOOKS
AT THE ORGANIZATION AS A WHOLE AND WORKS FOR THE
BENEFIT OF THE COHESIVE GROUP.
1/24/2015
19
Employees Organization
• Conflicts of interest
• Secrecy and
confidentiality
• Honesty
• Hiring and firing
• Wages and working
conditions
• Privacy and respect
Subject to ethical ambiguities
• Advertising and promotions
• Ordering and purchasing
• Bargaining and negotiation
• Financial disclosure
• Shipping and solicitation
• Other business relationships
Economic Agents
• Customers
• Competitors
• Stockholders
• Suppliers
• Dealers
• Unions
Three basic areas of
concern for managerial
ethics are the
relationships of the firm
to the employee, the
employee to the firm,
and the firm to other
economic agents.
ACTORS:
1/24/2015
20
LEADERSHIP
Leadership Activity Management
Establishing direction and vision for the organization
Creating an agenda Planning and budgeting, allocating resources
Aligning people through communications and actions
that provide direction
Developing a human network for achieving the agenda
Organizing and staffing, structuring and monitoring
implementation
Motivating and inspiring by satisfying needs
Executing plans Controlling and problem solving
Produces useful change and new approaches to challenges
Outcomes Produces predictability and order and attains results
1/24/2015
21
Contemporary leadership development sits largely within the leader as
Therapist Discourse, i.e. HR departments identify hi-potential individuals,
and a process of psychometrics and leadership development programs
are used to increase an individuals leadership skills. Yet leadership is
not a technique to be learnt. Leaders are formed through multiple
experiences, and it is an organization’s task to create this formation
process; specific to its organizational needs. In these days of democracy
in the workplace, the power that comes with leadership is increasingly
becoming diffused, while traditional hierarchies are being undermined—
to a combination of ‘hard’ and ‘soft’ power, which I call ‘smart power’.
Leadership Formation:
Beyond Leadership Development
1/24/2015
22
SUCCESSFUL LEADERS WILL BE THE PEOPLE
WHO HAVE DEVELOPED THE SKILLS OF
THINKING AND ACTING ‘OUTSIDE THE BOX’,
WHO CAN CONFRONT AND CHALLENGE OLD
PATTERNS OF BEHAVIOR, AND SPEARHEAD
NEW INITIATIVES — AT ANY LEVEL IN THE
ORGANIZATION.
CORPORATE LEADERSHIP: BEYOND THE
OBVIOUS
1/24/2015
23
CorporateCulture
Resources
Financial
Performance
Products
Markets
Culture is a Key Building Block of Success
OperationalSystems
ManagementSystems
1/24/2015
24
Culture Management Process
Identify And Analyze Significant Gaps Between Desired Culture And Current
Culture
Identify the
Current Culture
Develop Culture
Management Plan
Communicate The “New” Culture, As Well As The Steps Being Taken To
Manage It
Monitor Implementation Of Desired Culture And Update/Refine The Culture
Management Plan
Define the Culture Needed to Support Long-Term Success (“Desired
Culture”)
1/24/2015
25
“JUST TALKING ABOUT INNOVATION
DOESN’T WORK. OVER A DEFINED PERIOD
OF TIME A BUSINESS HAS TO MEET THE
GROWTH RATE THE MANAGEMENT
SETS AND AN INNOVATION STRATEGY IS
NECESSARY FOR THIS-THE BAR FOR
TALENT SHOULD BE RAISED BY
CORPORATE ACHIEVER.”
1/24/2015
26
Pyramid of Organizational Development
Personnel:
• Hiring
• Compensation
Corporate Culture
Values Beliefs Norms
Management Systems
Planning OrganizationManagement
Development
Perf.Mgmt.
Operational Systems
Resources Management
Products & Services
Markets
Accounting:
• Billing• Payroll
Production:
•Shipping
Marketing:
• Selling
Financial
Resources
Technological and
Physical Resources
Human
Resources
Develop Products (Services)
Define Market Segments and Niche
Business Foundation
Business Definition Strategic Mission Core Strategy
1/24/2015
27
A BLUEPRINT FOR TRANSFORMATION (FROM Q. JONES, D. DUNPHY ET AL, IN GREAT COMPANY: UNLOCKING THE SECRETS OF CULTURAL
TRANSFORMATION, HUMAN SYNERGISTICS, SYDNEY, 2007, COPYRIGHT)
1/24/2015
28
SEVEN SECRETS TO BUILDING: EMPLOYEE LOYALTY
Set high expectations
Communicate constantly
Empower, Empower, Empower
Invest in their financial security
Recognize people as often as
possible
Counsel people on their career
Educate them
1/24/2015
29
Connectivity
Ethics
Leadership Spirit
The Eco-leadership discourse focuses on connectivity, inter-dependence, ethics and
leadership spirit. The aim is to create distributed leadership at local levels, encouraging
leadership from the edge and building networks that are responsive and adaptive to change.
Eco-leaders recognize that the workplace as interconnected eco-systems, and central control
is obsolete. Sustaining strong networks and building coalitions and collaborative
relationships are vital to success. New business models, new organizational forms and new
leadership are essential to work within the global, political advanced technical and turbulent
yet fragile environment we find ourselves. This new leadership assumption until recently is
was a marginalized voice but progressive business and political leaders are finally
embracing this discourse. It is not just about the environment but dealing with the internal
ecology of an organization as well.
Eco-leadership Discourse
1/24/2015
32
Internal organizational eco-system: creating thinking spaces, breaking silo culture, connecting and communicating, working with feedback loops to respond to change, creating an organizational architecture that enables distributed leadership thus creating an adaptive organization.
Eco-leaders also focus on the external environment: political and environmental trends, stakeholders, competitors, realizing the interdependence between their internal organizational ecosystem within a wider eco-system. This is no-longer considered an altruistic act, but vital for sustainable success.
Corporate social responsibility, sustainability and ethics, continuity and change, and leadership spirit are key attributes of eco-leadership.
Organizational
eco-systemExternal
environment
The Eco-Leader: ‘working across boundaries’
DEMOGRAPHIC SHIFTS IN THE WORKFORCE ARE REAL
…and there is a skills gap in developed countries…
U.S.
• The US Department of Education estimates
that 60% of all new jobs in the 21st century
will require skills that only 20% of the
workforce possess1
• US colleges and universities will graduate
only a fraction of the number of scientists and
engineers that will retire through 20181
Japan and South Korea
• Within 10 years, 26% of the Japanese
population will be over 65 years old 3
• By 2050, the percentage of the South
Korean’s over the age of 60 will jump to
41% of the population from 14% today, an
increase of more than 300% 4
Western Europe
• By 2050, 60% of the working age
population will be people over 602
• Germany has seen engineering
graduation rates decline by a third since
19952
1 Corporate Leadership Council, Managing the Workforce Planning Process, August 20042 Deloitte Research3 Corporate Leadership Council4 Hewitt International Report, October 2003
1/24/2015
34
DEMOGRAPHIC SHIFTS IN THE WORKFORCE ARE REAL
…while wage inflation and attrition in emerging markets is decreasing
their attractiveness as an alternative labor market…
China
• Only 50% of Asian executives believe the
supply of skilled labor is adequate
• Labor force will begin to decline by 20171
Eastern Europe
• Difficulty fielding critical talent due to cultural
assimilation into the business; limited
experience working in a multi-national
organization; inadequate people management
and communication skills4
India• Salaries for supervisory positions rose 20% in
2005 2
• Indian companies are increasingly focused on
developing employees to drive retention as the
war for talent grows increasingly competitive31 China Population and Development Research Center
2 Innovation in Emerging Markets, Deloitte Research, 2006
3 “HR Considerations For Entering The Asian Labor Market”, CLC, June 2005
4 “Resourcing in Eastern Europe”, Feb 2004, CLC
1/24/2015
35
HR IS GROWING IN IMPORTANCE, IF…
…we envision and manage HR as a business
Human Capital Strategy to Achievethe Enterprise Strategy
Dependable HR Controls
HighPerformance
Talent
HighPerformanceOrganization
CompetitiveHR
Services
Human Capital Strategy to Achievethe Enterprise Strategy
Dependable HR Controls
HighPerformance
Talent
HighPerformanceOrganization
CompetitiveHR
Services
Enterprise Strategyand Objectives
Financial Markets
Returns in excess of
alternatives
Financial Markets
Returns in excess of
alternatives
Public Policy and
Reputation
Conformity with
expectations
Public Policy and
Reputation
Conformity with
expectations
Talent Markets
Employer of choice –
Employees of choice
Talent Markets
Employer of choice –
Employees of choice
Consumer Markets
Value delivery better than
competitors
Consumer Markets
Value delivery better than
competitorsWhat Business
is HR In?
1/24/2015
36
❖ DEVELOP ORGANIZATIONAL VALUES THAT NOT ONLY SPEAK TO PROFIT GENERATION BUT ALSO
TO THE GROWTH, DEVELOPMENT, AND WELL BEING OF EMPLOYEES.
❖ CREATE AND IMPLEMENT CORPORATE WIDE BUSINESS METRICS THAT PROVIDES A CLEAR
SENSE OF WHAT NEEDS TO BE DONE.
❖ PROVIDE CLEAR AND CONSTANT TWO-WAY COMMUNICATION OF CORPORATE VALUES, VISION,
MISSION, AND CRITICAL SUCCESS FACTORS FOR THE PURPOSES OF UNDERSTANDING AND
CONTEXT. THE CORPORATION MUST ALSO LISTEN TO EMPLOYEES AND TAKE APPROPRIATE
ACTION. EFFECTIVE CORPORATE LEADERSHIP IS OPEN TO CRITICISM, SEEKS FEEDBACK, AND IS
ACCOUNTABLE FOR ITS ACTIONS.
❖ EMBRACE AND FOSTER CREATIVITY, INNOVATION AND LEARNING. AN ORGANIZATION’S ABILITY
TO LEARN IN TODAY’S MARKETPLACE IS PERHAPS ITS GREATEST STRATEGIC ADVANTAGE.
❖ CREATE AN ENVIRONMENT OF TRUST AND RESPECT.
❖ REMOVE REDUNDANT CORPORATE BUREAUCRACY.
❖ CREATE AND IMPLEMENT A SUCCESSION/CAREER PROGRESSION PLANNING PROGRAM THAT
CLEARLY ARTICULATES CORPORATE EXPECTATIONS AND CHARTS A COURSE FOR EMPLOYEE
DEVELOPMENT.
❖ CREATE SPACE FOR LEADERSHIP TO GROW.
COMMON SKILLS AND COMPETENCIES THEMES
1/24/2015
37
THE FUTURE OF AN ORGANIZATION IS DRIVEN BY ITS
LEADERSHIP. FURTHERMORE, TO MAKE AN ENDURING IMPACT,
LEADERSHIP EFFECTIVENESS NEEDS TO START AT THE TOP
AND PERCOLATE DOWN, BECOMING PART OF THE
ORGANIZATION'S CULTURE, INCLUDING STRUCTURES,
PROCESSES, AND SYSTEMS. TODAY, ONE OF THE BIGGEST
CHALLENGES CORPORATE LEADERS FACE IS BALANCING THE
NEED TO INCREASE SHAREHOLDER VALUE WHILE
SIMULTANEOUSLY PROVIDING A WORK ENVIRONMENT THAT
TRULY ENGAGES THE PASSION AND COMMITMENT OF ITS
EMPLOYEES.
BUILDING CORPORATE LEADERSHIP FOR THE FUTURE
1/24/2015
38
“TODAY’S CORPORATE LEADER … HAS TO BE
INNOVATIVE, INSPIRING, ENTREPRENEURIAL,
GLOBAL, INCLUSIVE AND THINK ABOUT NEW
STRATEGIES WHILE PRESERVING
CURRENT BUSINESS — AND HAVE SIGNIFICANT
INTELLECTUAL CAPACITY TO BE
ABLE TO DO ALL OF THIS AT ONCE.”
1/24/2015
41
MANAGE THE STRATEGY-CULTURE
RELATIONSHIP
Link to mission
Maximize synergy
Manage around the culture
Reformulate strategy or culture
42
1/24/2015
42
1/24/2015
45
THANK YOU FOR
YOUR
“ATTENTION”
RAMBABU PENTYALAM.A.LITT(ENG.), M.B.A(HR, MKTG & SYS.MGMT)
AN ASQ-CERTIFIED SIX SIGMA BLACK BELT PROFESSIONAL
AVP-HR AND OPERATIONS
YOU CAN REACH ME AT: