PowerPoint Presentation

Super quick Video on Customer Retention and Upselling SystemsPresented by

Improve Your Systems. Win More Business.

It costs less to keep a customer than to attract a new customerThe Key to Understanding This System is to realize that your customer is worth more than the initial sale.

This means that if you havent invested in nurturing and engaging your existing customers, youre losing hundreds of thousands of dollars by not creating a system to predictably turn them into your lifetime customers.

Clear Bench Company: Improve Your Systems. Win More Business 2016

WHAT THE SYSTEM IS

The Retention System is a PROCESS where you can engage your customers to reinforce their trust in your brand through automated communication methods. Through the same system, upselling services or products that are related, allows your business to sell WITHOUT being in front of the customer.

Clear Bench Company: Improve Your Systems. Win More Business 2016

an example of a licensed security alarm business without a systemAfter the sale of a service or product package a company WITHOUT a system will do these 3 things:Say Thank You for your Business.Call us if theres a problem.Let us know if you have anyone else that we could help.

Clear Bench Company: Improve Your Systems. Win More Business 2016

An example of a licensed security alarm business with a system

1. Thank You & Contact us if there are problems2. EMAIL - How to Care for Purchase & FAQ3. EMAIL 5-Star Review & Discount Offer4. UPSELL Are You Interested In Other Services?6. Follow Up & Appointment ScheduledNo Plan B. 5 Star Review, Refer a Friend 6. Yes Another Sale. More Revenue.NURTURE CYCLE Periodical Email & Communication5. EMAIL Sent to Representative for Follow Up Clear Bench Company: Improve Your Systems. Win More Business 2016

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Thank You!If youd like to set up an appointment to learn more about marketing systems, strategies, or creating mobile apps CONTACT USEmail:info@clearbench.co Phone: 808-779-1261

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