Superman Found: School Superman Found: School Counselors Come to the Counselors Come to the

Rescue Rescue 

Superman Found: School Superman Found: School Counselors Come to the Counselors Come to the

Rescue Rescue 

Texas Association for Counselor Texas Association for Counselor Education and SupervisionEducation and Supervision

Directors of Guidance Directors of Guidance ConferenceConference

September 8, 2013September 8, 2013

• Directors of School Counseling without a caseload

• Directors of School Counseling with a caseload

• School Counselors• Counselor Educators • Other

• Previous conference attendees?• Who had to pay out of pocket?• What are you here for?

– Professional development– Your school made you come– Nothing else to do

• School Counselor and K-12 Director of School Counseling

• 20 years in the profession• Leader – local, state, regional & national• Advocate for students, school

counselors and our profession• Dealt with many crises – natural

disasters, power outages, student death, bomb scare

Sandy Hook picture

Katrina Picture

Turn to Your Neighbor1. When you think of a crisis in a

school, what is the first thing that comes to your mind?

2. When you answered question #1, WHO did you refer to?

3. Why is it that school counselors are so critical to crisis response?

Types of Crises that Impact Schools

• Death of a student• Death of a staff member• School shooting, intruder,

neighborhood incident• Natural disaster (hurricane, tornado,

blizzard, earthquake, flood)• Fire, explosion• Accident (plane, car or train crash)

So What?

So What?• Before, during and after a crisis,

school counselors are most often the link between all stakeholders

• School counselors focus on the mental health needs of students, staff and the community

Turn to Your NeighborWhat are some of the most common

mistakes made during school crisis response incidents?

What to DO during a crisis or response

• Tailor your response to age/school appropriate actions

• Know your staff well and ensure impacted staff are attended to and given relief if necessary

• Designate a communication spokesperson

• Utilize your communication chain and update annually

What to DO during a crisis or response (cont’d)

• Know your role• Allow help from other schools or

outside agencies • Make referrals when appropriate• Use social media to communicate• Provide staff time to debrief and to

grieve/talk/comfort each other

What to DO during a crisis or response (cont’d)

• Ensure you have schedules for students with disabilities to plan accordingly depending upon the crisis

• Attend to detail and follow through • Organize appropriate community

meetings/ritual opportunities

What to NOT do during a crisis or response

• Make an all call announcement• Just carry on as normal without

acknowledging the situation• Leave students unattended• Allow students to congregate in halls

without supervision• Be afraid to attend to oneself before

helping others

Appropriate after crisis activities – student death

• Grieving time – how long• Stay in school or go home?• Funeral attendance?

– Provide bus transportation– Allow excused absence

• Memorial service• Tribute

– Living, scholarship, activity

• Parent/family meetings

I’m just a Director of School Counseling, What can I do?

• Provide Professional Development opportunities for your staff

• Work with school/district administrators to provide training and meeting time

• Organize/lead a Crisis Response Committee• Start a book study circle• Provide parent/family educational programs

Planning Principles of Crisis Response Plans

• Senior school leaders must be involved in the planning process

• Comprehensive, ongoing assessment of the school community is needed

• The needs of all community members must be considered – disabled, diverse backgrounds, limited language skills

Five themes of Crisis Response Plans

1. Prevention- what do we do to prevent an actual incident from occurring

2. Protection – actions to secure schools from harm

3. Mitigation – reducing the likelihood that threats and hazards will happen

4. Response – stabilize the emergency once it has happened

5. Recovery – assist in restoring the learning environment

Planning Principles of Crisis Response Plans

(cont’d)

• Consider all threats and hazards• Consider all settings and times –

during/after school, on/off-campus• Create emergency operations plan

templates collaboratively• Allow for flexibility and revise

often

Members of a Crisis Response Committee– School Counselors– Administrators– Teachers/Staff– School psychologist, social workers– Nurse– City/town officials – Police, Fire, Emergency

Response– Community agencies– Clergy

Crisis Response Committees Should

– Get properly trained– Follow protocols– Meet regularly, especially when there

is not a crisis– Practice protocols – table tops, drills– Reflect the community makeup

When a Crisis Occurs• Follow protocols• Communicate with stakeholders as

soon as possible– Students/staff– Families– Community

• Modern technology (i.e.: cell phones, social media) makes proper communication a challenge

When a Crisis Is Over• Committee must meet to evaluate

the situation and review protocols– Where they followed?– Did they work?– What can be improved upon?

School Counselor Crisis Response Resources

Cheri Lovre – Crisis Management Institute – www.cmionline.com

US Dept of EducationGuide for Developing High-Quality School Emergency Operations Plans

State Resources

School Counselor Crisis Response Resources

(cont’d)

• ASCA – www.schoolcounselor.org • National Association of School

Psychologists – www.nasponline.org

• Guide for Preventing and Responding to School Violence (2nd edition)

• What questions do you have?• What resources do you need?• What is one thing you can commit

to right now to create change in your school(s) to improve crisis response?

• Create your own action plan

Bob BardwellSchool Counselor & Director of School

Counseling55 Margaret StreetMonson, MA 01057413.267.4589x1109bardwellr@monsonschools.comwww.bobbardwell.com