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A
SUMMER TRAINING PROJECT REPORT
ON
“Supermarket Implementation at warehouse”
SUBMITTED TO
UTTARAKHAND TECHNICAL UNIVERSITY IN THE PARTIAL FULFILLMENT OF
“MASTER OF BUSINESS ADMINISTRATION”
(TWO YEAR’S REGULAR DEGREE PROGRAMME)
SUBMITTED BY UNDER THE SUPERVISION OFRakesh Pande Mr. Pradeep JoshiM.B.A. 3rd Semester
Batch: 2014-2016
Mandawar (22km milestone), Roorkee-Dehradun Highway
(NH-73), Roorkee Uttarakhand
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CONTENTS
a) Certificate form organization 4
b) Acknowledgement 5-6
c) Executive Summery 7-8
d) Objectives / Sub objective of the study 9-9
1 About Company / Introduction 10-27
2 About Topic 28-43
3 Research Methodology 44-49
4 Analysis & finding 50-59
5 Recommendations 60-61
6 Conclusions 62-63
7 Limitations and scope of the study 64-65
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CONTENTS
Certificate from Organization I
Acknowledgement II
Executive Summery III
Objectives / Sub objectives of the study V
1. About Company/ Introduction
2. About Topic 3. Research Methodology
a. Primary Data : Sampling designa) Sample areab) Sample sizec) Sample unitd) Sampling Techniquee) Sampling instrument
b. Secondary Data
4. Analysis & findings5. Recommendations6. Conclusions7. Limitations and Scope of the Study
Bibliography - will list all the references
Annexure: will list all the graph, tables etc. as
List of graphsList of tablesQuestionnaire, Reports etc.
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QUANTUM SCHOOL OF BUSINESS
Mandawar (22 Km Milestone), Roorkee – Dehradun Highway (NH-73)
Roorkee-247662
Approved by AICTE, Ministry of HRD Govt. of India
Affiliated to Uttarakhand Technical University
CERTIFICATE
This is to certify that the summer training report titled “SUPERMARKET IMPLEMENTATION AT WAREHOUSE” in (Mahindra Logistic Limited) Mahindra and Mahindra Ltd. Sidkul, Haridwar is an original work carried out by RAKESH PANDE a student of MBA 3rd Semester of Quantum School of Business Batch (2014-2016)
This summer training report has been submitted in partial fulfillment of award of MASTER OF BUSINESS ADMINSTRATION.
(Signature) (Signature)
INTERNAL GUIDE H.O.D
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Acknowledgement
It’s a matter of great pride for me to present the project title “SUPERMARKET IMPLEMENTATION AT WAREHOUSE” in (Mahindra logistic limited) Mahindra and Mahindra Ltd. Sidkul, (HARIDWAR) dose a part of the MBA course curriculum Quantum School of Business
I would like to express my gratitude towards Mr. Pradeep Joshi for providing me an opportunity to pursue my project in Mahindra and Mahindra limited SIDKUL (HARIDWAR). This study has given me lots of information of logistic, professional knowledge and great learning experience.
At the end I would like to thanks god who is always my strength and is always the source of inspiration and appreciate MAHINDRA AND MAHINDRA LIMITED for their excellent work environment area.
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Foreword
I am also immensely indebted to my project guide, Mr. Aman Shrivas Mahindra & Mahindra for his illumining observation encouraging suggestion and constructive criticisms which have helped me in completing this research project successfully.
I hereby declare that the project entitled “Supermarket implementation at warehousing” assigned to me for the partial fulfillment of MBA degree for Uttarakhand technical university Dehradun. The work is originally completed bt me and the information provide in the study is originally completed by me and the information provided in the system is authentic to the best of my knowledge.
Mr. Avinash Singh is H.R manager of the centre for HR excellence at the Mahindra & Mahindra Limited SIDKUL,(Haridwar).
Mr. Avinash sings joined the Mahindra & Mahindra Limited to focus on the development of HR capability across the industry. He now helps local, information and global organization to deal with a variety of people and organization issue.
The present project is an amalgamated of various thoughts and experiences. The successful completion of this project report would have not been possible without the help and guidance of number of people and especially to my project guide in the company Mr. Aman Shrivas Mahindra & Mahindra Limited and my project guide in the company Mr. Pradeep Joshi (HOD). I take this opportunity to thank all those who have directly and indirectly inspired, directed and helped me towards successful completion of this project report.
There are several other people who also deserve much more than a mere acknowledgement at their exemplary help. I also acknowledge with deep sense of gratitude and whole hearted help and cooperation to me by them.
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Executive Summary
Logistics is the management of the flow of things between the point of origin and the point of consumption in order to meet requirements of customer or corporation. The resources managed in logistic can include physical item such as food materials animals’ equipment and information. The logistics of physical items usually involves the integration of information flow, material handling production, packaging, inventory, transportation, warehousing and often security.
The complexity of logistic can be modeled, analyzed, visualized and optimized by dedicated simulation software. The minimization of the use of resources is a common motivation in all logistics fields.
According to the council of supply chain management professionals (Previously the council of logistic management) logistic is the process of planning, implementing and controlling procedures for the efficient and effective transportation and storage of good including service and related information for the point of origin to the point of consumption for the purpose of conforming to customer requirement and include inbound and outbound internal and external movement.
A basic distinction in the nature of logistic activities is between inbound and outbound logistic
Inbound logistic is one of the primary processes of logistics concentrating on purchasing and arranging the inbound movement of material parts and or finished inventory form suppliers to manufacturing or assemble plant warehouse or retail stores.
Outbound logistics is the process related to the storage and movement of the final product and the related information flow from the end of production line to the end user .
The Indian logistics industry was valued at estimated US$ 130 billion in 2012-2013. It has grown at a CAGR of over 16 percent over the last 5 year. The industry comprises the following main segments
Freight and passenger transportation via road rail and water wearhousing and cold storage the contribution from the movement of good including freight transportation and storage is about 90 percent. Aggregate freight traffic is estimated at about 2-2.3 trillion tone kilometers. Road dominated. The mode of freight transport mix and coastal
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shipping account for about 32 per cent and 7 per cent respectively while the share of inland.
Warehousing comprises industrial and agricultural segment constitute about 86 percent and 14 Percent respectively. Government organization include food corporation of India center warehousing corporation and the state warehousing corporation account for about 2-3 of agricultural.
Warehousing segment: warehousing also includes cold storage comprising over unit most of which are concentrated in states of Uttar Pradesh, Punjab and west Bengal. According to the ministry of Agriculture at Present the cold chain capacity is about 9 Million tones.
The finding of project was super market implementation and inventory management as well as warehouse management of Mahindra Logistics.
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Objective/Sub objective of the study
The objectives of the project study are:
Analysis of the data collection in order to:
To study and asses the supermarket implementation
To study the inventory management in Mahindra logistics.
To know the effect of material management.
Sub-Objectives
The main purpose of the study was to conduct a survey on employees and
gathering data to study super market implementation and warehousing in
Mahindra Logistics, to understand the Inventory management system and to
understand the supply chain management.
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CHAPTER – 1
About Company/Introduction
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About Company & Introduction
Mahindra and Mahindra Limited is an Indian multinational automobile manufacturing
corporation headquartered in Mumbai, Maharashtra, India. It is one of the largest
vehicle manufacturers by production in India and the largest manufacturer of tractors
across the world. It is the part of Mahindra Group and Indian conglomerate.
Mahindra and Mahindra was set up as a steel trading company in 1945 in
Ludhiana as Mahindra & Mahindra by brothers K.C Mahindra &J.C Mahindra and Malik
Ghulam Mohammed after India gained independence and Pakistan was formed,
Mohammed emigrated to Pakistan. The company changed its name to Mahindra &
Mahindra in 1948. It eventually saw business opportunity in expanding into
manufacturing and selling larger MUVs, starting with assembly under licence of the
Willy jeep in India soon established as the jeep manufacturers of India. The company
later commenced manufacturing light commercial vehicles (LCVs) and agricultural
tractors. Today Mahindra & Mahindra is a key player in the utility vehicle manufacturing
and branding sectors in the India automobile industry with its flagship Mahindra XUV500
and user India’s growing global market presence in both the automotive and farming
industries to push its products in other countries.
Over the past few years, the company has taken interest in new industries
and in foreign markets. They entered the wheeler industry by taking over Kinetic Motors
in India. M&M also has controlling stake in REVA Electric Car Company and acquired
South Korea's Ssang Yong Motor Company in 2011. In the 2010-11 M&M entered in
micro drip irrigation with the takeover of EPC Industries Ltd, Nashik.
Mahindra & Mahindra, branded on its products usually as “Mahindra” Produces SUVs,
Saloon Cars, pickups, commercial vehicles, and two wheeled motorcycles and tractors.
It owns assembly in India Mahindra china (PRC). The United Kingdom and has three
assembly plants in the united stated. Mahindra maintains business relation with foreign
companies like France.
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M&M has a global presence and its products are exported to several
countries. Its global subsidiaries include Mahindra Europe S.r.i. based in ltaly, Mahindra
USA Inc. Mahindra South Africa and Mahindra (China) tractor co. Ltd.
Mahindra started making passenger vehicles firstly with the Logan in April
2007 under the Mahindra Renault joint venture.M&M will make its maiden entry into the
heavy trucks segment with the Mahindra Truck and Bus Division, the joint venture
with International Truck, USA.
Mahindra produces a wide range of vehicles including MUVs, LCVs and
three wheelers. It manufactures over 20 models of cars including larger, multi-utility
vehicles like the Scorpio and the Bolero. It formerly had a joint venture
with Ford called Ford India Private Limited to build passenger cars.
At the 2008 Delhi Auto Show, Mahindra executives said the company is
pursuing an aggressive product expansion program that would see the launch of
several new platforms and vehicles over the next three years, including an entry-level
SUV designed to seat five passengers and powered by a small turbodiesel engine.True
to their word, Mahindra & Mahindra launched the Mahindra Xylo in January 2009, and
as of June 2009, the Xylo has sold over 15000 units.
Also in early 2008, Mahindra commenced its first overseas CKD operations with the
launch of the Mahindra Scorpio in Egypt, in partnership with the Bavarian Auto Group.
This was soon followed by assembly facilities in Brazil.Vehicles assembled at the plant
in Bramont, Manaus, include Scorpio Pik Ups in single and double cab pick-up body
styles as well as SUVs.
Mahindra planned to sell the diesel SUVs and pickup trucks starting in late 2010
in North America Mahindra planned to sell the diesel SUVs and pickup trucks starting in
late 2010 in North America Mahindra planned to sell the diesel SUVs and pickup trucks
starting in late 2010 in North AmericaCKDs are complete vehicles that will be
assembled in the U.S. from kits of parts shipped in crates.On 18 October 2010,
however, it was reported that Mahindra had indefinitely delayed the launch of vehicles
into the North American market, citing legal issues between it and Global Vehicles after
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Mahindra retracted its contract with Global Vehicles earlier in 2010, due to a decision to
sell the vehicles directly to consumers instead of through Global Vehicles.However, a
November 2010 report quoted John, the CEO of Global Vehicles USA, as estimating
that he expects Mahindra’s small diesel pickups to go on sale in the U.S. by spring
2011, although legal complications remain, and Perez, while hopeful, admits that
arbitration could take more than a year.Later reports suggest that the delays may be
due to a Mahindra scrapping the original model of the truck and replacing it with an
upgraded one before selling them to Americans In June 2012, a mass tort lawsuit was
filed against Mahindra by its American dealers, alleging the company of conspiracy and
fraud.
Mahindra & Mahindra has a controlling stake in Mahindra Reva Electric
Vehicles. In 2011, it also gained a controlling stake in South Korea's SsangYong Motor
Company.
Milestones
1945:- 2nd October, Mahindra & Mohammed established.
1948:- The Company was renamed Mahindra & Mahindra Limited (M&M).
Steel Trading Business commenced, in association with suppliers in
UK.
1949:- Jeep assembly commenced.
1950:- The first business with Mitsubishi corporation commenced and 5000
Tone of wagon-building plates from yawata lron & steel were suppli.
1953:- Otis Elevator Company (India) was established.
1954:- Technical and finance collaboration with willys overland corporation
To assemble jeep-type vehicles.
1956:- shares listed on the Bombay stock exchange. Dr. beck & company
established-a joint venture with Dr. Beck & company, Germany.
1957:- Mahindra Owen established – a joint venture with rubbery Owen &
Company Limited, UK.
1958:- Machine tools division commenced operation.
1960:- Mahindra sintered products Limited established – a joint venture with
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Bir field (GNK Group, UK).
1962:- Mahindra ugine steel Company established – a joint venture with
Ugine Kuhlmann, France.
1963:- International Tractor Company of India established – a joint venture
With International Harvester Company, USA.
1965:- Manufacture of light commercial vehicles. Vickers Sperry of India
Limited established – a joint venture with Sperry Rand Corporation,
USA.
1969:- The Company entered the World market with export of utility
Vehicles and spare parts.
1970:- Mahindra Engineering & Chemical Limited commenced operation.
1971:- International Harvester collaboration ended.
1975:- Mahindra Engines developed an indigenous diesel engine for its
Vehicles to beat the fuel crisis.
1977:- International Tractor Company of India merged with Mahindra &
Mahindra to become its tractor division.
1979:- License from automobile Peugeot, France for manufacture of XDP
4.90 Diesel Engines.
1982:- Mahindra brand of tractors launched. Siro Plast Limited established.
1983:- Mahindra & Mahindra became market leader in the Indian tractor
Market, a position it has retained till date.
1984:- Mahindra Hellenic Auto Industries S.A. established – a joint venture
In Greece to assemble and market utility vehicles in Europe.
1986:- Tech Mahindra (formerly known as Mahindra British Telecom)
Established – a joint venture with British Telecommunications
Plc (BT), UK, leading the way for the Group's entry into
Information Technology.
1987:- Acquired International Instruments Limited.
1989:- Automotive Pressing Unit (now Mahindra Ugine Steel Company
Limited) acquired from GKN.
1991:- Introduction of Commander Range of vehicles. Mahindra Financial
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Services Limited established as a wholesale fund provider.
1992:- Merged diverse activities of Steel, Machine Tools and Graphics into
Intergraded Division.
1993:- Incorporation of Mahindra British Telecom International Inc., USA,
A wholly owned subsidiary of Mahindra British Telecom.
Mahindra Steel Service Centre Limited established in association with Mitsubishi
Corporation and Nissho Iwai Corporation of Japan.
Mahindra Acres consulting engineers Limited established – a joint venture
With Acres International Limited (Canada) to provide multidisciplinary
Engineering consultancy service.
Armada range of vehicles launched.
1994:- Reorganization of the Group Creating six strategic Business Unit:
Automotive, Farm Equipment, Infrastructure, Trade & Financial
Service, Information Technology (earlier known as Telecom and
Software) and Systech(earlier known as MSAT). Mahindra Realty
& Infrastructure Developers Limited established. Mahindra USA
Inc. established for distribution of tractors in the USA. EAC
Graphics (India) Limited established in collaboration With the East
Asiatic Company Limited A/s, Denmark. Mahindra Allwyn Nissan
Limited merged with the company.
1995:- Mahindra Holding & Finance Limited became a subsidiary of
Mahindra & Mahindra to carry out business as an investment
Company
Technical collaboration with Mitsubishi / Samcor to manufacture the Mitsubishi
L300
1996:- Mahindra Ford India Limited established – a joint venture with ford
Motor Company, USA, to manufacture passenger cars.
The Company made a Foreign Currency Convertible Bond (FCCB) issue of US$
115 million.
Mahindra Holidays & Resorts India Limited established.
Mahindra Consulting (now Bristlecone) established.
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1997:- Inauguration of the Mahindra United World College of India.
Mahindra World city Developers Limited established to set up
Integrated township.
1999:- Launch of Bijlee, a battery–operated, environmental–friendly 3–
Wheeler.
The largest online used vehicle website in India launched by Mahindra
Network Service.
The Company acquired a major stake in Gujarat tractors and renamed and it
Mahindra Gujarat tractor Limited.
Mahindra & Mahindra Financial Limited became a subsidiary of Mahindra
& Mahindra.
Mahindra Log soft Business solution Limited established.
Mahindra Intertrade Limited established as the trading arm of the Group.
2000:- The company adopted a new logo.
2001:- Champion, a 3–wheeler diesel vehicle, launched.
2002:- Scorpio launched, a new generation, world–class sports utility
Vehicle that redefined the SUV market and lived up to its
Positioning: 'Nothing else will do’.
2003:- Invader launched – a sporty open top vehicle.
2004:- Mahindra & Mahindra become the first Indian company to achieve
Sales of one million tractors.
2006:- farm equipment sector launched operation in Australia.
The all new scorpio with 43 new features was launched.
Mahindra & Mahindra launched the scorpio V-series.
2008:- Project Ingenio is now Mahindra XYLO.
Mahindra First Choice Services launches first CarXSpace outlet in Chennai.
Mahindra to enter the two-wheeler Industry.
Mahindra Tractors launch first bio-diesel tractor.
2009:- Golden Peacock award for occupational health & safety – 2009.
Mahindra received five corporate collateral awards.
Mahindra received the green award for the scorpio M2DI.
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2013:- Mahindra reva received CII design Excellence award.
2014:- Keshub Mahindra honoured with ASSOCHAM Lifetime
Achievement Award.s
Product
No 4 Wheeler 3 Wheeler
1 Mahindra Thar Alfa Plus
2 Mahindra e2o Alfa-DX
3 Mahindra Verito Vibe Alfa Cham
4 Mahindra Bolero Alfa - LC
5 Mahindra Quanto Alfa-Without Door
6 Mahindra Verito Alfa-CNG Pass.
7 Mahindra TUV300 Alfa-CNG LC
8 Mahindra Xylo Alfa-Champion CNG
9 Mahindra Scorpio P501 Gio LC
10 Mahindra XUV500 P502 Gio Pass.
11 Mahindra S101
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Mahindra Quanto
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Mahindra Pic-Up
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Mahindra Thar
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Mahindra Scorpio
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Mahindra XUV 500
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Mahindra Bolero
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At Mahindra Logistics Limited (MLL), a subsidiary of the USD 16.5 Billion Mahindra
Group, we provide integrated third party supply chain and people transport solution, to
companies across a diverse cross section of industries.
Our integration supply chain solution to organization incorporation the right technology,
processes people and best practices. This helps us maximize service levels while
minimizing logistical cost.
We are also one of the few logistics service providers who offer people transport
solution, a specialized line of business that provides customized service to organization
for transfer of employees of form home to their place of work and back.
Mahindra logistic was founded as a strategic initiative to enhance focus on logistic
service to both Internal and external customer. We were engaged in taking care of
Mahindra complex supply chain need, including inbound and outbound logistics
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Inter –plan movement, warehousing, linefeed freight forwarding and value added
service amongst other solution. The supply chain expertise was then extended to other
customer spanning various industry verticals. Today we serve over 200 large corporate
across various industries and operation verticals.
Logistic is the art of managing the supply chain science of managing and controlling
the flow of good, information and other resources like energy and people between the
point of origin and the point of consumption in order to meet customers, requirements. It
involves the integration of information, transportation inventory warehousing material
handling and packaging.
Logistics is the management of the flow of things between the point of origin and
the point of consumption in order to meet requirements of customers or corporation.
The resources managed in logistics can include physical item, such as food materials
animals equipment and liquids as well as abstract item such as time information
particles and energy. The logistic of physical item usually invoves the integration of
information flow which is material. Handling, production packaging inventory
transportation warehousing and often security. The minimization of the use of resources
is a common motivation in logistic for import and export.
Core values Consider every customer a partner, evoling to make every customer a coowner.
Be the standard by which competitors service are measured.
Social responsibility and inclusive growth.
Maintain the highest levels of professionalism, ethics and integrity in whatever we
do.
The growth development and dignity of our employees.
Fact and Figure Mahindra logistic today (2015) Revenues in excess of INR 1900Cr.
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More than 13 offices and over 88 operating location across the country.
We deploy over 25,000 vehicles a month across transportation operations. Our operational space is over 5 million square feet for warehousing.
We manage logistic for over 1,000,000 finished vehicles per annum.
Currently we are managing in-plant logistics at different manufacturing plant We serve more than 200 large customer today (2015)
Vision To be India’s leading most preferred integrated logistic service provider.
Mission To serve our customer in global market by providing creating cost technology
enhances solution that continuously meet and exceed our customer expectation thus
enhances stakeholder value. To provide continuous opportunities for growth and
knowledge enhancement to our employees and business associates. Also to serve and
give back to the communication within which we work integrity and responsibility.
People Transport Solution (PTS) People transport Solution is an IT-enabled customized people transport solution
division of Mahindra Logistic Pvt. It support the employee transportation need of
corporate enterprises. PTS has an asset light business model which facilities flexibility
and scalability without diverting focus form its cour competence of integrating resource
and providing one-stop solution to its customer people transport need.
1) Is the only large corporate in this space, nationally
2) Makes more than 20,000 trip per day
3) Deploys more than 5,500 vehicles every day
4) Has completely IT enabled
Supply Chain Management Our focus has always been on providing end to end solution. Our capabilities a
plethora of logistic activities are a reflection of this focus
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Brand Positioning
Logistic is a vital link that holds many processes together. Supply chain
management, people transport management no matter what it is logistic remains a
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basic need for any business to survive. It is the wheel that enables uninterrupted
business activities. A small setback in a single process can hamper the whole process
altogether.
At Mahindra logistic limited we realize this we are determined to create
logistic system that are unique and steadfast, yet flexible enough to fit the need and
demands of any customer.
Understanding that any mistakes on our part can untold losses in man hour
and profits, has made us responsible to many large India and multinational
conglomerates which mean Mahindra logistic is the core of your business.
Social Responsibility
Vision To serve and give to the communication within which we work with integrity
and responsibility.
Mission there is some Mission
1. Every MLL employee will contribute time and effort toward community Building
2. The company shall contribute to the development of communities by providing
support on education, health & insurance
3. Every stakeholder shall contribute to the employability of the communities where
they work by providing support for education, vocational training and job
opportunities.
Initiatives
1. Village Adoption As a part its corporate social responsibility Mahindra logistic
limited has adopted a village called Aavre in shahapur block District thane no NH3. This
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village is deprived of basic infrastructure hygiene and health.MLL aims to work towards
improving the quality of life for the communities living in this village with initiatives like:
Infrastructure development: - School infrastructure, road construction.
Healthcare training: - safe drinking water, Health check-ups etc.
Educational assistance: - Scholarships to school children.
2. Driver Welfare MLL realize that drivers are the backbone of the logistic industry
and hence driver and safety forms an indispensable component of its social and
environmental imperatives.
3. Employee Social options In line with MLL mission that every MLL employee
will contribute time and efforts toward community building, it follows its group initiative
called employee social options.
Competitors of Mahindra
Maruti
Hyundai
Tata Motors
Toyota
Honda
Chevrolet
Ford
Top Car Manufacturers in India:-
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Company Name Market Share Care Sold During 2011-2012
Maruti 40% 10,06,316
Hyundai 13.88% 388,799
Tata Motors 13.12% 312,385
Mahindra And Mahindra 7.89% 210,700
Toyota 6.46% 141,980
Honda 3.91% 54,427
Chevrolet 3.75% 110,048
Ford 3.20% 92,748
Volkswagen 2.95 78,261
Skoda 1.71% 34,089
Renault 0.50 3,969
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CHAPTER – 2
About Topic
“Supermarket Implementation at Warehouse”
Supermarket implementation at Warehouse
Manufacturing Supermarket
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A Manufacturing Supermarket (Or Market location) is for a factory process what a retail supermarket is for the customer. The customers draw products from the ‘shelves’ as needed and this can be detected by the supplier who then initiate a replenishment of that item. It was the observation that this way of working could be transferred from retail to manufacturing that is one of the cornerstones of the Mahindra and Mahindra system.
Implementation
Market locations are appropriate where there is a desire to communication customer pull up the supply chain. The aim of the “Market” is to send signal unit consumption signals back up the supply chain so that a demand leveling effect occurs. Just as in a supermarket it is possible for someone to decide to cater for a party of 300 forms the supermarket so it is possible to decide to suddenly fill the trucks and send massively distorting signal up those same pathway. Thus the “Market location” can be used as a sort of isolator between actual demand and how supply would like demand to be an isolator between batch demand spikes and the up upstream supply process.
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Mahindra and Mahindra Limited Plant at SIDCUL, Haridwar
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Mahindra and Mahindra Limited Plant at SIDCUL, Haridwar
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Lean-Manufacturing Supermarkets
Multipurpose supermarket is essential for lean Manufacturing applying the principle of
manually portable containers makes it possible eliminate heavy stock and replace
forklift trucks trains.
Supermarket is particularly effective at addressing the mud caused by
transport and unnecessary movement. They form the single interface between the
delivery bay and the line side they caused by transport is reduced by moving
supermarket progressively closer to the line-side.
The supermarket principle can also apply to bulk components, as long as the kye
principle of transport by trains and manual. Handlings are still applied.
The direct access to components offered by lean Tek supermarket also
reduces the muda caused by waiting.
As supermarket come closer to the line-Side and reduce the muda caused by
unnecessary movement and transport, so the need for customization increases and the
configuration has to be adapted to the location to ensure that workstation Productivity
remains the priority.
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Multipurpose supermarkets are essential for Lean Manufacturing
The first is that packing components into small container mean that dynamic flow
system can be used. This is achieved through the use of supermarket and line-side flow
racks. The flow of components helps reduce the key source the key source of muda.
Secondly, transporting lighter weights allows the use of small multipurpose trains, which
are much less costly than forklift trucks.
Reducing the various type of muda in turn reduce the need for capital investment and
boosts the return on investment through successive stages of improvement. In this
context the operational introduction of lean manufacturing requires patience, team
stability and the will to accommodate permanent change.
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Lean Tek supermarket is never fixed, but remains free to change and reflect the kaizen
policy of continual improvement. The technical definition evolves in term of storage
capacity. LeanTem supermarket adapts to keep pace with developments in packaging.
It is a good idea to make supermarket Mobile. The lean manufacturing
concept suggests that supermarkets gradually move closer to the production site in
order to eliminate the muda caused by transport.
The configuration of mobile and modular supermarkets means that they can be moved
as the added value production site develops.
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Warehouse
A Warehouse is a commercial Building for storage of good. Warehouse are used by
manufacturers, importers, exporters, wholesalers, Transport businesses, customer etc.
They are usually large plain building in industrial areas of cities, towns and
villages. They usually have loading docks to load and unload good form trucks.
Sometime warehouses are designed of goods directly from railway, airports or seaports.
They often have cranes and forklift for moving good, which are usually placed on ISO
standard pallets loaded into pallet racks. Stored good can include any raw material,
packing materials, spare parts, components or finished good associated with agriculture
manufacturing and production. In Indian English a warehouse may be referred to as a
godown.
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Mahindra Logistic Limited
Mahindra Logistic Limited
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Mahindra Logistic Limited
Warehouse management and controlling
Although there is some overlap in functionality warehouse management system
(WMS) Can differ significantly from warehouse control system (WCS). Simply put a
WMS plan a weekly activity forecast based on such factors as statistic and trends
whereas a WCS acts like a floor supervisor working in real time to get the job done by
the most effective means. For instance a WMS can tell the system that it is going to
need five of stock-keeping unit a and five of SKU b hours in advance but by the time in
acts other consideration may have come into play or there could be a logjam on a
conveyor. A WCS can prevent that problem by working in real time and adapting to the
situation by making a last-minute decision based on current these issues and maximize
efficiency for companies that real on the effective operation of their warehouse or
distribution center.
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Part of firm logistic system that stores products at between point of origin and
point of consumption
Warehousing products, allowing firms to use customer service as a dynamic
adding competitive tool
The Role of the warehouse in the logistic system
Function of Warehousing include
Transportation consolidation
Docking
Service
Protection against contingencies
Objectives of efficient warehouse operation
Provide timely customer service
Keep of items so they can be found readily & correctly
Minimize the total physical effort & thus the cast of moving good into & out of
storage.
Provide communication like with customer
Benefits of warehouse management
Provide a place to store & protect inventory
Reduce transportation costs
Improve customer service levels.
Complexity of warehouse operation depends on the number of SKUs handle &
the number of orders received & filled.
Most activity in a warehouse is material handling
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Cost of Operation a warehouse
Capital cost Cost of space & materials handling equipment
Operating cost Cost of labor
Measure of labor productivity is the number of unit an operator can move
in a day
Warehouse Activities
1) Receive good a. Accepts good form
b. Outside transportation or attached factory & accepts responsibility
i. Check the good against an order & the bill of loading
ii. Check the quantities
iii. Check for damage & fill out damage reports if necessary
2) Identify the gooda. Good are sorted & put away
b. Good are kept in storage & under proper protection unit needed
c. Item required for stock must be selected from storage & brought to a
marshalling area
d. Use in assembling line
3) Dispatch good to storage4) Pick good5) Use in assembling line
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Theories of Mahindra logistic management
5S is the name of a workplace organization method that uses a list of five Japanese
words:-
1) Seiri
2) Seiton
3) Seiso
4) Seiketsu
5) Shitsukes
Transliterated into English they all Start with the letter “S”. the list describe how to
organize a work space for efficiency and effectiveness by identifying and storing the
item used, maintain the area and item and sustaining the new order. The decision-
making process usually come from a dialogue about standardization, which builds
understanding among employees of hoe they should do the work
There are five 5S phases: they can be translated from the Japanese as:-
1) Sort
2) Straighten / Set in order
3) Shine
4) Standard
5) Sustain
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1) Sort
Remove unnecessary items and dispose of them properly
Make work easier by eliminating obstacles
Reduce chance of being disturbed with unnecessary item
Prevent accumulation of unnecessary item
Evaluate necessary item with regard to cost or other factor
Remove all parts not in use
Segregate unwanted material from the workplace
2) Systematic Arrangement Can also be translated as “ set in order”, “Straighten” or “streamline”
Arrange all necessary item so they can be easily selected for use
Prevent loss and waste of time
Make it easy to fine and pick up necessary item
Ensure first-come first –served basis
Make eorkflow smooth and easy
All above work should be done on basis
3) Shine Can also be translated as “Sweep”, “Sanitize”, “shine” or “scrub”
Clean your workplace completely
Use cleaning as inspection
Prevent machinery and equipment deterioration
Keep workplace clean
4) Standardize Standardize the best practice in the work area
Maintain standard of housekeeping and workplace organization at all
times
Maintain orderline in according to its standard
Everything in its right place
Every process has a standard
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5) Sustain
To keep in working order
Perform regular audits
also translates s “do without being told”
perform regular audits
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CHAPTER – 3
Research Methodology
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Research Methodology
A research process consists of stages or steps that guide the project from its conception
through the final analysis, recommendations and ultimate actions. The research process
provides a systematic, planned approach to the research project and ensures that all
aspects of the research project are consistent with each other.
Research studies evolve through a series of steps, each representing the answer to a
key question.
Introduction
This chapter aims to understand the research methodology establishing a framework of
evaluation and revaluation of primary and secondary research. The techniques and
concepts used during primary research in order to arrive at findings; which are also
dealt with and lead to a logical deduction towards the analysis and results.
Research Design
I propose to first conduct a intensive secondary research to understand the full impact
and implication of the industry, to review and critique the industry norms and reports, on
which certain issues shall be selected, which I feel remain unanswered or liable to
change, this shall be further taken up in the next stage of exploratory research. This
stage shall help me to restrict and select only the important question and issue, which
inhabit growth and segmentation in the industry.
The various tasks that I have undertaken in the research design process are:-
Defining the information need
Design the exploratory, descriptive and causal research
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Research Process
The research process has four distinct yet interrelated steps for research analysis it has
a logical and hierarchical Ordering:
Determination of information research problem.
Development of appropriate research design.
Execution of research design.
Communication of results.
Each step is viewed as a separate process that includes a combination of task, step and
specific procedure. The steps undertake are logical, objective, systematic, reliable,
valid, impersonal and ongoing.
Exploratory Research
The method I used for exploratory research was
Primary Data
Secondary Data
Primary Data
New data gathered to help solve the problem at hand. As compared to secondary data
which is previously gathered data. An example is information gathered by a
questionnaire. Qualitative or quantitative data that are newly collected in the course of
research, Consists of original information that comes from people and includes
information gathered from surveys, focus groups, independent observations and test
results. Data
gathered by the researcher in the act of conducting research. This is contrasted to
secondary data, which entails the use of data gathered by someone other than the
researcher information that is obtained directly from first-hand sources by means of
surveys, observation or experimentation.
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Primary data is basically Collected by Getting questionnaire filled by the respondents.
Secondary Data
Information that already exists somewhere, having been collected for another purpose.
Sources include census reports, trade publications, and subscription services. There
are two types of secondary data: internal and external secondary data. Information
compiled inside or outside the organization for some purpose other than the current
investigation Researching information, which has already been published? Market
information compiled for purposes other than the current research effort; it can be
internal data, such as existing sales-tracking information, or it can be research
conducted by someone else, such as a market research company or the U.S.
government.
Secondary source of data used consists of books and websites
My proposal is to first conduct a intensive secondary research to understand the full
impact and implication of the industry, to review and critique the industry norms and
reports, on which certain issues shall be selected, which I feel remain unanswered or
liable to change, this shall be further taken up in the next stage of exploratory research.
Research Design Research design is a conceptual structure within which research was conducted. A
research design is the detailed blueprint used to guide a research study towards its
objective. It is a series of advanced decision taken together comprising a master plan or
a model for conducting the research in consonance with the research objectives.
Research design is needed because it facilitates the smooth sailing of the various
research operations, thereby making research as efficient as possible yielding
maximum information with the minimum effort, time and money.
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Descriptive Research
STEPS in the descriptive research:-
Statement of the problem
Identification of information needed to solve the problem
Selection or development of instruments for gathering the information
Identification of target population and determination of sampling Plan.
Design of procedure for information collection
Collection of information
Analysis of information
Generalizations and/or predictions
Data Collection
Data collection took place with the help of filling of questionnaires. The questionnaire
method has come to the more widely used and economical means of data collection.
The common factor in all varieties of the questionnaire method is this reliance on verbal
responses to questions, written or oral. I found it essential to make sure the
questionnaire was easy to read and understand to all spectrums of people in the
sample. It was also important as researcher to respect the samples time and energy
hence the questionnaire was designed in such a way, that its administration would not
exceed 4-5 mins. These questionnaires were personally administered.
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Sample area
company
Sample Size
The involving figures are out of 100 respondents.
Sample Unit
Employee of the company
Sample Technique
None of this
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CHAPTER – 4
Analysis & Findings
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QUESTIONNAIRE
1. Do you apply FIFO/LIFO system for inventory management?
(a) FIFO (b) LIFO
Particulars Respondent %
FIFO 45 45
LIFO 55 55
45
55
Inventory Management
YesNo
Interpretation:
Out of 100 respondents, 45 respondent said that they apply FIFO system of inventory
management while 55 respondent said they apply LIFO method of inventory depending
upon types of inventory they required.
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2. Do you have separate department store for different-different parts?
(a) Yes (b) No
Particulars Respondents %
Yes 60 60%
No 40 40%
60
40
Department Seperation
YesNo
Interpretation:
Out of 100 Respondent, 60 say they have different department for different stocks while
other 40 say they have same department from where they arrange all the inventory.
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3. Do you follow EOQ for placing orders?
(a) Yes (b) No
Particulars Respondents %
Yes 30 30%
No 70 70%
30
70
Do you follow EOQ for placing orders?
YesNo
Interpretation:
Out of 100 respondent , 30 said that they follow EOQ in placing orders while 70 said
they don’t follow EOQ and place order as per production scheduled.
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4. Do you operate a material location system?
(a) Yes-manual (b) Yes-Computer (c) No
25
65
10
Material Location System
ManualComputersNo
Interpretation:
Out of 100 respondents, 65 say that they use computer for material location while 25
say they manually do material location and 10 say they don’t locate material.
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Particulars Respondent %
Manual 25 25%
Computer 65 65%
No 10 10%
5. Do you store one product more than one location?
(a) Yes (b) No
Particulars Respondent %
Yes 90 90%
No 10 10%
90
10
one product more than one location
Yes No
Interpretation:
After analyzing I found that 90% respondents said that they stored their product more
than one place and 10% said they store their product only at one location.
6. Do you keep extra inventory from requirement?
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(a) Yes (b) No
Particulars Respondent %
Yes 85 85
No 15 15
85
15
Yes No
Interpretation:
85% of total respondents said that the keep extra inventory to full feel the customer
requirement, whereas 15% said that they did not keep extra stocks more than the
requirement
7. The finish product gets free from defect or not?
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(a) Yes (b) No
Particulars Respondent %
Yes 17 17%
No 83 83%
17
83
YesNo
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Interpretation:
After analyzing all the respondents I found that only 17% respondents that they got
defect free finish products where as 83% found defective output i.e. finished product.
8. Do you face inventory damages & loss problems?
(b) Yes (b) No
Particulars Respondent %
Yes 78 78%
No 22 22%
78
22
YesNo
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Interpretation:
78% said that they face inventory damages & loss problem and 22% were not facing
damage and loss problems.
9. Is the warehouse has sufficient space?
(c) Yes (b) No
Particulars Respondent%
Yes 8484%
No 16 16%
84
16
YesNo
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Interpretation:
In my study I found that 84% respondents had sufficient space in their warehouse
where as only 16% respondents were facing problem of space in their warehouse.
CHAPTER – 5
Recommendation
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RECOMMENDATION
Mahindra Company has to implement good supermarket implementation at
warehouse.
The company can for the undertake R&D to improve the existing feature which field
help increase in the supermarket implementation at warehouse.
The company should promote about the entire feature offered by it.
As majority of the customer give opinion that they are satisfied is the factor, services
and design of the product of the company should taken not only maintain the existing
standard but also enhance them.
As majority of the respondents is supermarket implementation at warehouse.
Comfort feature of Mahindra Bolero, the company should maintain the same standard
and it is suggested to come up with suitable measure to reduce the negative opinion
among the consumer who is of the opinion that the fuel consumption is a dissatisfying
factor.
Majority of the respondents are satisfied with the safety and comfort feature of Mahindra
Bolero, the company should maintain the same standard and it is suggested to come up
with suitable measure to reduce the negative opinion among the consumer who are of
the opinion that the fuel consumption is a dissatisfying factor.
As such, Mahindra should focus on the aspects, which will enhance the supermarket
implementation at warehouse.
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CHAPTER – 6
Conclusions
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Conclusions
In the following research of the implementation of super market at ware house I found
the company used the FIFO (First in First Out) system for the Inventory management in
the ware house and Company has sufficient space for the storage of parts and products
with the Material location System. Company keeps proper inventory which are used in
the making finish product
They have proper planning to remove the shortage of inventory with proper allocation
and departments of inventory but sometimes defects and damages also occurs in the
ware house and company face loss and damages so they have to reduce damages
and defect to overcome and for the prevention of loss for better implementation of
supermarket in warehouse.
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CHAPTER – 7
Limitations and scope of the study
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Limitations and scope of the study
It is well known fact that constraint and limitations are bound to be present in any
study and this also has some limitation as:-
1- The survey has been conducted only in few areas of company due to limited time.
2- It is very difficult to make employee understand the significance of conducting survey.
3- Lack of worker interest to answer the questions is also an important limitation.
4- Lack of knowledge of assembling has affected the research.
5- The information given by the worker/ employee may be false and biased
.
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QUESTIONNAIRE
1) Do you apply FIFO system for inventory management?
(a) Yes (b) No
2) Do you apply separate department store for different-different parts?(a) Yes (b) No
3) Do you follow EOQ for placing orders?(a) Yes (b) No
4) Do you operate a material location system?
(a)Yes-manual (b) No-computer (c) No
5) Do you store one product more than one location?
(a) Yes (b) No
6) Do you keep extra inventory from requirement?
(a) Yes (b) No
7) The finish product gets free from defect or not?
(a) Yes (b) No
8) Do you face inventory damages and loss problem?
(a)Yes (b) No
9) Is the warehouse has sufficient space?
(a)Yes (b) No
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Bibliography
www.Google.com
www.Mahindralogistic.com
www.Slideshare.com
https://en.wikipedia.org
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