How to Motivate Your Staff and Increase their productivity?

Motivate them by- Spending time with them- Focusing on their strength- Creating an No Fear environment- Delegating job effectively- Challenging their work

Get to Know You

NameDeptHobbiesFoodBirthplaceHP

Ground Rules

Be on time

Keep confidences

Focus on the issues

Participate positively

Adult Rules

• You can sleep• Phone on silent mode• Drink/ Toilet

Agenda

ProgramContents  

9-10 Background and Theory 3

10-11 Spending time with them 3

11-12 Focusing on their strength 3

12-1 Creating an No Fear environment 3

2-3 Delegating job effectively 3

3-4 Inspiring their work 3

4-5 Clear Communication 3

Activities

Group Discussion

Mental Break

What is your next action plan?

Tea Break

Meal Time

Background

Wikipedia• A Supervisor is a first-level

management employee who is usually responsible for a small group of employees. As a member of management, a supervisor's main job is more concerned with orchestrating and controlling work than with performing it directly.

Definition & Task

Getting Things Done through others

Your best moment as supervisor

How do you motivate them?

89% X $

7 Hidden Reasons Employees Leaving - Leigh Braham

Motivate or De-motivate ?

Motivation

MotivationSpending time with themFocusing on their strengthCreating an No Fear environmentDelegating job effectively

Inspiring their work

Clear Communication

MotivationSpending time with themFocusing on their strengthCreating an No Fear environmentDelegating job effectively

Inspiring their work

Clear Communication

Time Management:Time for your staff

How muchtime youSpend withyoursubordinate per week ?

Share with us your best timewith yoursubordinate?

Why is it important?

Coaching - GuideFollow up – Help Caring – Family, WorkAppreciate – 7 good things about them

Daily Planning Focus on Six Items(People)

Daily Planning

• 1• 2• 3• 4• 5• 6 (With Your Staff – 15 minutes)

Weekly Planning

Block timeControl appointmentWeekly Routine:

Mon Tue Wed Thur Fri Sat Sun

AM Daniel (10-11)

Lunch Aminah Human capital Division

PM Malar (3-4)

Mei Ling (3.30-4.30

Weekly Planning

Manage by Strength

Below Average: Weaknesses

Average: Good

Above Average: Best Performance

Strength

Peripheral Effect

No Fear Environment

How do you cultivate No Fear Environment?

StepsNo Fear

Coaching instead of blaming

Solving Problem together (Support)

Look into System and environment – 86%

(Dr Juran) Gentle but firm Performance

Appraisal

Delegation

StepsDelegation

explain why job is important

define results wanted authority agreed on deadline ask for feedback set up controls

How do your manager delegate jobs to you?

Any area needs to improve?

Clear Communication

CommunicationProblem of unclear communication

Three ways to communication Game of Communication - Drawing

Communication

Communication7% Word

56% Non Verbal38% Tone of voice

Communication

CommunicationWIIFM?Bit by Bit – (examples, pictures)

Feedback (repeat)QuestionsFollow Up

Communication

Inspiring their Work

CommunicationIf there is no constraints,What they hope to Achieve in their currentJobs?

CommunicationWith current situations,how do you want to Carry out those proposals?

Action Plan

MotivationSpending time with themFocusing on their strengthCreating an No Fear environmentDelegating job effectively

Inspiring their work

Clear Communication

Action Plan

Action Team Deadline Outcome

1 Spend time with my 3 staff

15th Dec Better relationships

2

3

Sharing