Date post: | 05-Aug-2015 |
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Healthcare |
Upload: | jump-technologies-inc |
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Healthcare Supply Chain Management:Technology‘s Role in Achieving Optimum Performance
Webinar Presented by:
Jamie C. Kowalski, MBA, FACHE June 9, 2015
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WEBINAR FACULTY:
JAMIE KOWALSKICEO
Jamie C. Kowalski Consulting, LLC
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TOPICS
Supply Chain Management Defined Supply Chain Objectives Information Challenges and Requirements How Technology Facilitates Optimum Performance
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SUPPLY CHAIN MANAGEMENT; ENTERPRISE-WIDEACTIVITY BASED COST VIEW
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EvaluateSelect
Sourcingand
Contracting
ProcessOrder
ShipProduct
ReceiveandPay
Inventoryand
Store
PickAnd
Deliver
Deliver, Use,
Charge
FillOrder
Provider/Customer
ManufacturerDistributor
ProviderDispose
ReverseLogistics
Process
Comprehensive | Complex | Interdependent
Jamie C. Kowalski Consulting, LLC Copyright 2015
SUPPLY CHAIN MANAGEMENT DEFINED
Total Hospital Operating Expenses
45%Clinical & General Labor, Other
25%
Supply Chain Total Delivered Costs(Activity Based Cost Basis)
Supplies
15%Logistics & Distribution
15%
Other
100%Total
OperatingExpenses
* Figures based on HFMA 2008 estimates. Labor cost includes salaries, wages and benefits based on average of leading hospitals and Others is inclusive of profits to the hospitals. Source: S&P Industry Surveys: Healthcare Facilities; HFMA; industry reporting; Pipal
Research analysis.
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TOTAL ANNUAL SUPPLY CHAIN EXPENSES REACH 50+% OF TOTAL ANNUAL OPERATING EXPENSES
OPPORTUNITIES Spend Management
Budget Accuracy and Accountability
Encumbrance
Visibility
Analytics, Metrics Drill Down From
Aggregate to…
o Cost Center
o Service Line
o Product Category
o Item
Consume Excess Inventory Levels
Value Analysis
o Supplier
o Procedure
o Patient
o Physician6
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OPPORTUNITIES
Value Analysis – Meet, Not Exceed, Outcome Requirements;
MD Engagement/ Leadership, Data Driven, Emulate Best Practices, Executive Champions Standardize Process, Product, Price, Supplier
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OPPORTUNITIES Sourcing & Contracting
o Value Analysis Driven & Coordinated
o Centralized
o Multi-Source Staff
GPO
Other
Best Value
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Group Purchasing Organizations Model Evolving Alternatives Provided by IDNs (CSC Model), Regional
LLCs Collaboratives Forming
o Cleveland Clinic + Dignity
o Hopkins + Allegheny/Highmark
o Barnes/Jewish + St. Luke’s – KC
Insurance Companies Lack of Distinction in Portfolios, Prices? If You Are IN, Be IN
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OPPORTUNITIES
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Inventory Management Inventory = CA$H
Visibility
Accountability
Consolidation
Demand Planning
Standardization; Product, Price, Supplier
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OPPORTUNITIES
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OPPORTUNITIES Operations
LEAN 6 Sigma
Nurses Doing Supply Chain Tasks vs Supply Chain staff
Operations: Task Necessity; Task Efficiency
Operations: Manual vs Automated (Robotics, Info Tech)
Consolidate, Standardize, Centralize, Schedule
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OPPORTUNITIES
Metrics Metrics Define and Track Performance & Value Measure What Matters, Can be Managed Metrics Are NOT Benchmarks; Benchmarks come from
Metrics Develop for Various needs
o Staff Levelo Management Levelo Customer Levelo Executive Value
Produce and Distribute Analyze, Discuss Take Action
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CLINICAL VALUE OPPORTUNITIES
Improve Role & Utilization Supply Chain = Point of Origin to Point of Use Nurses Have Role in Value Analysis ONLY
More Time with patients RNs do what Educated and Trained To Do Less ‘chasing’; less ‘burnout’
Paid for desired role and service
Surgery Not an Exception Supply Chain Proves Capability Earns Trust Supply Chain is Welcomed (‘09 Survey’)
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CLINICAL VALUE OPPORTUNITIES
Physician Engagement Employed and non-employed
Value Analysis ‘Rules’
Value Analysis Process
Incentives
CEO leads; SCL Supports and Executes
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Technology Solutions Many Supply Chain Components
ERPs Provide the Basics; some evolution on the way
Enables Top Performance
Former “Bolt-Ons” are now Essentials; Development is Exploding
Real-Time Visibility to Point of Use
In Depth Analytics
Automation of All Transactions; Forecasting, P2P,
Costs Down, Capabilities Up; ‘Cloud Based’
Invest to Get a Return
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OPPORTUNITIES
Jamie C. Kowalski Consulting, LLC Copyright 2015
Inventory Mgt/DemandForecastTotal Cost Per EncounterQuality Outcome/EMRStandardizationValue AnalysisCharge/Revenue Cycle
SuppliesDrugsEquipmentFoodLinenSterile Items
WasteOrder EntryPoint of UseCross-DockingProductivity
Sterile ReprocessingPrintingLaundryProduction MgtQACase Cart MgtInstrument Mgt & Tracking
ERPItem TrackingP2P Receipt
ERPSourcingBiddingRFP MgtVendor MgtContract MgtReverse Auction
Spot Bulk BuysEDIP2PP CardPrice ComparisonTier AnalysisSpend Analytics
WMS Order EntryRecords Storage & RetrievalTransportation & FreightGen Ledger/ERP
Value AnalysisFunctional EquivalentsOutcomes Matching
Spend AnalyticsCost to Change RatioValue AnalysisMetrics
Supply Chain Management
PlanningEvaluatingSelecting
PurchasingContracting
StoringWarehousing
Processing
DistributeTransport
Using
Expense Management
Enterprise-Wide Supply Chain Management Technology Tools, by Function
ERPData Cleansing /NormalizingUse AnalyticsDemand ForecastingPoint of UsePerpetual
Physical CountRecallsRotationPAR Mgt & AnalysisMobile EquipTracking
VerificationAsset MgtCross Docking
Total Cost of UseSpend AnalyticsStandardizing
Receiving/AccountsPayable
Managing Inventory
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Do You Have The Best Possible …?
SC Leadership SC Strategic Plan Exec Engagement; Strategy, Coaching, Enabling, Holding Accountable
Educated Managers, Clinicians, Physicians, Staff
Organization and Processes
Business partners, Relationships Technology
Tools
Performance Metrics and Management
Patient Safety, Service and Satisfaction
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QUESTIONS/DISCUSSION
Please use “Chat” to submit any questions
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To improve your inventory management processes, join us for a product education webinar:
Friday, June 12th, 3:30 PM ET / 12:30 PM PT
To improve your receiving and tracking processes, join us for a product education webinar:
Wednesday, June 17th, 11:30 AM ET / 8:30 AM PT
Registration links will be sent today
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