Supply Chain Solutions

aramex 3PL as an integral part of

e-commerce business growth

aramex

supply chain solutions

e-commerce in Malaysia

aramex – supply chain solutions

• Nearly 20 million people are connected to the internet

e-commerce in Malaysia

• Trends of a Malaysian shopper:

• Free shipping

• Convenience

• Exclusive online deals

• Cross-border online shopping is a major trend in Malaysia


the most important element

• Fulfillment

• Delivering to their doorstep

• Main logistics issues for e-commerce businesses:

• Warehousing

• Inventory

• Pick & pack

• Shipping and tracking

• Returns – handling reverse logistics


third party logistics providers (3PL)

supplier customer

aramex

• third party logistics providers are independent companies that design,

implement and/or manage a client's supply chain/logistics needs


why choose 3PL

• Flexibility and Scalability

• Not all ecommerce businesses are Amazon.com. Several of them

need to start small. Setting up one's own logistics division may

require too much fixed expense. A 3PL could give you the flexibility

of starting small, yet scaling up when needed.

• Efficiency and Specialization / Cost and efficiency

• Service Efficiency - If you are good at selling to customers then that

is what you should spend all your energy doing. Only when you

specialize in your function will you be efficient at it.

• Time efficiency – Pick up and drop off services will give you more

time managing your business and less time packing and posting your

products

• Cost efficiency – a good 3PL partner will provide you with

warehousing and packaging supplies which will also lower cost at

your end


why choose 3PL

• Technology

• Like all other domains of business, logistics is ever-evolving.

Hardware, software, and equipment keeps upgrading all the time. A

good third party logistics provider would keep up with the times, as

logistics is their core business.

• With the technology nowadays, you are able to track your products

delivery status in a few clicks which increases your service

standards and reputation amongst your customers

• Network

• Selecting a 3PL with international network will allow you to deliver

internationally, which increases your brand’s visibility and exposure

while expanding your business


supply chain solutions


• third-party logistics (3PL)

• value added services

• professional services

• facility management

• warehouse management system – OptiLog

• aramex portal

• safety & security

• customer portfolio

supply chain solutions – our 3PL network


China

Malaysia

supply chain solutions – customized solutions


MAF Fashion products in aramex Jebel Ali warehouse in Dubai


• comprehensive logistics and transportation solutions

• designed to deliver value and meet business needs

how do you make sure you’re not out of fashion? After all, it

takes more than stylish apparels, fresh colors and trendy cuts.

When aramex started working with a major global fashion

retailer with hundreds of stores across the Middle East, we

delivered an innovative solution that combined shipping,

storage and distribution, with careful packing, labeling and

hanging. That’s logistics with style.

aramex.com




preparing and packaging Wataniya Sim-card kits at Ramallah warehouse



Vodafone in Doha, Qatar



Unilever item bundling – Cairo, Egypt

supply chain solutions – value added services


aramex provides a wide range of VAS to customers

• labeling

• price tagging

• placing inserts

• packing

• shrink wrapping

• kitting SIM cards

• bills preparation

supply chain solutions – professional services


aramex offers professional services including:

• engineering analysis

• layout analysis

• preparing tender documents

• bid management

• supervision

• standard operating procedures (SOPs) consultancy

• key performance indicators (KPIs) consultancy

supply chain solutions – facility management


aramex offers to manage customer’s new or existing facilities over two

phases:

• phase one: facility preparation

warehouse preparation, layout planning, SOPs, KPIs, training and

installation of WMS

• phase two: running daily operations

aramex will take over the management of the whole warehouse

operations

supply chain solutions – WMS OptiLog


main features:

• in-house developed WMS

• highly customizable to fit all different logistical needs

• serial number capturing and reporting

• flexible reporting tool

• expiry date rotation

• batch number handling

• reorder level notifications

• RF scanner capabilities

• electronic data interchange (EDI)

• real-time inventory monitoring

supply chain solutions – aramex portal


the aramex portal provides you:

• online updates

• easy access and user friendly

• create and track orders

• track items and view items history

• generate reports in different formats

• track and trace (express and domestic)

www.aramex.com

http://www.aramex.com/

supply chain solutions – safety & security


safety in our warehouses include:

• OHSAS certified

• floors clearly marked

• safety signs in place

• high tech fire fighting systems

• obligatory safety sessions for all employees

supply chain solutions – safety & security


• physical security of the aramex warehouses, include:

• TAPA certified

• 24/7 hour security guards

• high tech alarm systems

• internal & external C.C.T.V.

• information security, policies and procedures as per BS7799

• shipment security, security procedures in place for all shipments

• infrared cameras

• motion detectors

• 24/7 hour 3rd party alarm

monitoring

about aramex


about aramex

Brief History

• 1982 - Aramex was established with offices in Amman and New York.

1997 - Aramex became the first Arab company to be listed on NASDAQ.

2002 - Aramex de-listed from NASDAQ and returned to private

ownership.

2005 - Aramex became a public shareholding company trading on the

Dubai Financial Market.

• 2007 - Became the first company in the region to launch a Corporate

University and adopt Sustainability Reporting.

• 2011 - Continued Expansion in South East Asia, Africa, and other

Emerging Countries such as Kenya and Bangladesh.

• 2012 – Strategic Agreements and Expansions in South Africa, Turkey, and

China.


mission and purpose


about aramex

Corporate Facts

• 354 offices in 220 countries

• Over 13,900 employees from 84 nationalities

• Logistics facilities, strategically located and technologically connected

• Serving over 80,000 customer worldwide

• A federal structure that empowers local stations, and strengthens global

standards.


about aramex


Products & Services


products & services

Express Services

• International & local delivery

• Documents and parcels

Aramex offers:

• Latest technology tools

• Time definite pickup and delivery

• Reverse logistics

• Cash-on-Delivery

• Temperature-sensitive goods delivery


products & services

Express Mail Service

• Strategic partnerships with global

operators

• Inbound and outbound express service

Strategic Agreements with:

• Tunis Post (Tunisia)

• China Post (China)

• Singapore (Singapore)

• Swedish Post (Sweden)

• Spring (Jordan)

• La Post/Geopost (Middle East)


Freight Forwarding

• Air Freight

• Ocean Freight

• Land Transport

Aramex offers

• Flexible and tailored services

• Door-to-Door / Door-to-Port

• Consolidation

• Customs clearance

• Exhibition handling and special

projects

products & services


Logistics & Supply Chain

• State-of-the-art logistics facilities

• Strategically located center and

technologically connected

• Complete supply chain management

and logistics solutions

Aramex offers:

• Order fulfillment

• Warehousing

• Customs and brokerage

• Distribution

• Inventory management

• Value-added services

products & services


Shopping Services

Shop and Ship

• Unique account number in the US, UK, HK,

China, DE, IT, SA, UAE, Turkey and India

• Customers can shop on the Internet and

provide their domestic virtual addresses

across the world in 10 countries.

• Aramex ships packages to their door step

products & services


Shop and Ship



aramex in Malaysia


Brief History

• 2011 – Aramex bought over Avanti Worldwide Express and began its

operations with its first branch in Petaling Jaya, Selangor, providing

domestic and international express delivery services

• 2012 – Bought its warehouse and increased its facilities, recruiting a

commercial team to expand and promote Aramex’s brand in the

market.

• 2013 – Achieved excellence growth in market share, and began its

first geographical expansion to Penang

• 2014 – Continuous expansion to Johor, Melaka, Sabah & Sarawak

aramex in Malaysia


Penang

Petaling Jaya

Johor

Sarawak

Sabah

• Our branches in Malaysia

moving forward


• Opening more branches all over Malaysia (Melaka, Ipoh, etc)

• Working towards becoming the leading 3PL total transportation

solutions provider for e-commerce businesses going in and out of

Malaysia

some of our Clients


http://www.richersounds.com/home

http://images.google.co.in/imgres?imgurl=http://blog.wired.com/photos/uncategorized/2007/11/30/emi_3.jpg&imgrefurl=http://blog.wired.com/music/2007/11/emi-could-sell.html&h=374&w=677&sz=5&hl=en&start=4&tbnid=u_Ow98RiqDBmVM:&tbnh=77&tbnw=139&prev=/images?q=emi+music&gbv=2&hl=en&sa=G

http://www.slb.com/

some of our Clients

Arvato AG


http://www.nokiasiemensnetworks.com/

aramex awards

• 2002 - Regional Express Company, Institute of Transport Management

• 2003 - Gulf Brand of the Decade, Gulf Marketing Review Magazine

• 2004 - Most Used Express Courier – MENA, Middle East Travel Magazine

• 2004 - UAE Superbrand, Superbrands Council

• 2006 - Best Express and Logistics, MELA Awards

• 2006 - Global Express Delivery Company, Institute of Transport Management

• 2007 - "Retail Project" award for Shop&Ship, Global Mail Awards

• 2008 – 3rd Party Logistics Provider of the Year, SCATA

• 2008 – Best Environmental Practices, International Green Apple Awards

• 2009 – Environment Award, BIFA

• 2010 - Express Logistics Provider of the Year, SCATA

• 2010 - Outstanding Achievement of the year Award, SCATA

• 2010 - Best Quality Assurance Program, Middle East Call Center Awards

• 2011 - Best Small Call Center at the 2011 UAE Call Center Awards 2011

• 2011 - Special Services Award at the 2011 (BIFA) Awards in London


Sustainability (The New

Green is Red)

• Support Entrepreneurs

• Community Development

• Protecting the Environment

• Emergency Relief

• Education and Youth Empowerment

• Supporting Sports


Aramex Corporate Presentation


you thank you thank

Date post:	14-Jun-2015
Category:	Economy & Finance
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Supply Chain Solutions

Economy & Finance