© 2009 Copyright Coca Cola Enterprises – Enabling Technologies – All Rights Reserved

Supply Chain Visibility

and Real Time Value.

Kevin Flowers

Director, BIS Enabling Technologies

© 2009 Copyright Coca Cola Enterprises – Enabling Technologies – All Rights Reserved

September, 2009

© 2009 Copyright Coca Cola Enterprises – Enabling Technologies – All Rights Reserved

Over $21 Billion Annual Revenue

74,000 Employees

(over half are mobile)

523 Facilities

2 Billion Physical Cases

55,000 Vehicles

© 2009 Copyright Coca Cola Enterprises – Enabling Technologies – All Rights Reserved

© 2009 Copyright Coca Cola Enterprises – Enabling Technologies – All Rights Reserved

The Coca-Cola Company’s total global volume

Largest nonalcoholic Largest nonalcoholic

bottler in the worldbottler in the world

Strong Brand PortfolioStrong Brand Portfolio

16%16%

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© 2009 Copyright Coca Cola Enterprises – Enabling Technologies – All Rights Reserved

10,500

Merchandisers

Paper Based

Process

Time Keeping a

Opportunity

Merchandisers:

The technical call participant code is 81350356.

Phone number is 1-866-863-5441

© 2009 Copyright Coca Cola Enterprises – Enabling Technologies – All Rights Reserved

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Objectives:

Clock In/Out

Daily Locations

Real Time

Strategic Results

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New Era for merchandising resources:

� Transform verses replacement � Provide Connection to the Company� Dynamic Resource Management� Leverage Real Time Mobility

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Arrived at OutletRoute Detail

Start-End ShiftSurvey

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Assignment changesMileage calculationsStart shift visibilityOutlet total per resourceCompleted outletsTotal timeTotal casesOn schedule alertsSurveys per outletMessaging to/from resourceAssignment monitoringRe-assignment analytics

Mobile Management

FunctionalityEvent Tracker

Message Alert/QueueTime at OutletGPS Tracking

Visit DetailStart-End Shift

Start-End BreakSurvey per OutletOutlets Services

Mobile User

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8

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iCCE – Management Center Example

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iCCE – Management Center Example

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© 2009 Copyright Coca Cola Enterprises – Enabling Technologies – All Rights Reserved

iCCE – Management Center Example

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© 2009 Copyright Coca Cola Enterprises – Enabling Technologies – All Rights Reserved

iCCE – Management Center Example

© 2009 Copyright Coca Cola Enterprises – Enabling Technologies – All Rights Reserved

© 2009 Copyright Coca Cola Enterprises – Enabling Technologies – All Rights Reserved

iCCE – Management Center Example

© 2009 Copyright Coca Cola Enterprises – Enabling Technologies – All Rights Reserved

© 2009 Copyright Coca Cola Enterprises – Enabling Technologies – All Rights Reserved

iCCE – Management Center Example

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Derailers

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StrategicResults

StrategicPlans ?

Why Not?

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Out Drive your Headlights

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Outdrive your ROI

Route

Time Keeping

Dynamic Resource Management

AnalyticalView ofCustomer

Operational Visibility

In StoreResourceVisibility

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SUM (Tactical) Strategic

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Perfect GreatNeed

Strategic

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© 2009 Copyright Coca Cola Enterprises – Enabling Technologies – All Rights Reserved© 2009 Copyright Coca Cola Enterprises – Enabling Technologies – All Rights Reserved© 2009 Copyright Coca Cola Enterprises – Enabling Technologies – All Rights Reserved

© 2009 Copyright Coca Cola Enterprises – Enabling Technologies – All Rights Reserved© 2009 Copyright Coca Cola Enterprises – Enabling Technologies – All Rights Reserved

You will learn more by doing than thinking

Avoid debates that prevent getting started

Real Time – A significant Value Opportunity

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Thank you.

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