Supported Living Service Directory

Supported Living Service Directory 2010
Updated in October 2010 Next Update is due June 2011
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Contents Page
Contents Page ..................................................................................... 2 What is supported living? ..................................................................... 3 What type of support is provided? ........................................................ 3 How is support provided? .................................................................... 4 Do I have to pay for the support? .......................................................... 4 How do I use this directory? ................................................................. 5 Services by Client Group ..................................................................... 6
Generic Services .............................................................................. 6 People at risk of homelessness ......................................................... 6 Older People’s Services ................................................................... 7 Young People’s Services .................................................................. 8 Domestic Violence Services ............................................................. 9 People with Disabilities ..................................................................... 9 People with Mental Health Problems ............................................... 10 Substance Misuse Services ............................................................ 11 People at risk of Offending .............................................................. 11
Service Directory ............................................................................... 12 A .................................................................................................. 12 B .................................................................................................. 15 C.................................................................................................. 18 D.................................................................................................. 22 E .................................................................................................. 22 F .................................................................................................. 23 G ................................................................................................. 30 H ................................................................................................. 32 I ................................................................................................... 36 J .................................................................................................. 37 K.................................................................................................. 37 L .................................................................................................. 42 M ................................................................................................. 45 N ................................................................................................. 56 O ................................................................................................. 59 P .................................................................................................. 61 Q ................................................................................................. 65 R .................................................................................................. 65 S .................................................................................................. 68 T .................................................................................................. 73 U ................................................................................................. 76 V .................................................................................................. 76 W ................................................................................................. 77 X .................................................................................................. 82 Y .................................................................................................. 82 Z .................................................................................................. 84
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What is supported living? Supported living describes a range of services to help people live in their own home. It also describes services that help people who are homeless find suitable accommodation to meet their needs. These services are often funded by the Council from a number of different budgets. These budgets can include Supporting People Grant, Social Care budgets and NHS budgets.
What type of support is provided? The type of support often provided varies between services. The support offered often includes:
help to manage your tenancy e.g. explaining your rights and responsibilities as a tenant, filling out forms, talking to your landlord, reporting repairs
help to access suitable accommodation to meet your needs help to develop your independent living skills such as cooking, cleaning
as well as personal care help to manage additional support needs such as learning disabilities,
mental health problems, problems managing your alcohol intake. Someone to check on you regularly to make sure you are ok Signposting to other specialist services e.g. health services,
employment services These are just some examples of what supported living services help people to do. The supported offered is based on what people need help to do. The philosophy of services is to support people to be as independent as possible so if you do not need help in a particular area then you are empowered to manage this yourself.
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How is support provided? There are different ways in which support is provided. The main ways are listed below:
Community alarms are a piece of technology linked your property. If you need help you can trigger the alarms and someone will call you to find out what help you need.
Sheltered accommodation is a collection of properties in a scheme with a scheme manager. The scheme manager checks on your wellbeing each day and helps you contact other services if you need more help. There is often a community room attached to the service with social activities on. These services also have community alarms in each property.
Extra care services are similar to sheltered accommodation as they are a collection of properties in a scheme with a scheme manager. Extra care services however provide more services as they provide care services if you need them such as help to cook, clean and wash yourself. These services also have a community alarms in each property.
Floating support is where someone comes to your home and supports you. When you no longer need support they stop supporting you and support someone else.
Accommodation based services are where the support is linked to your accommodation. You must need to receive support to live in that accommodation.
Supported Lodgings are where you live with a family, couple or individual as part of their family.
Do I have to pay for the support? There is a charge for most services. How much you pay depends on your financial circumstances. This is determined by a financial assessment completed by the Council. If you cannot afford to pay for your service then the Council may pay this for you. This is decided by the financial assessment. The provider will help to arrange a financial assessment if you need one. If you receive housing benefit then the Council may pay for services on your behalf. This does not apply to all services so make sure you speak to the service about costs when you talk to them.
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How do I use this directory? This directory contains information on supported living services in Knowsley. To find out more about a service you need to contact the service using the details in directory. If there are any errors in this document or if you know of a service that is not listed in this directory please contact us at:
Knowsley Integrated Commissioning Team 1st Floor, Nutgrove Villa Westmoreland Street Huyton L36
Telephone Number – 0151 443 4949 Email: [email protected]
You can also get this information in other formats.
Please phone Customer Services on 0151 443 3197,
or email [email protected]
Generic Services
These services are available for most people who need support to continue to stay at home.
Service Name Provider Location Type of Service Capacity Page
Tenants’ Extra Support Service
People at risk of homelessness
These services are for people who are homeless or at risk becoming homelessness. Some services only support certain client groups e.g. young people or people fleeing domestic violence. For more information on who can access services look at the services profile.
Knowsley Housing Options Team
7 83
Prescot Accommodation Based Service
5
70
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Older People’s Services
These services are for people who are aged 55 years or older. Sometimes people who are younger than 55 years can access these services if there needs are similar to that of older people.
Knowsley Access Team
28 16
36 37
42 52
24
623
71 20
39 32
Kirkby Sheltered Accommodation
Prescot Sheltered Accommodation
Whiston Sheltered Accommodation
Huyton Sheltered Accommodation
Knowsley village
Sheltered Accommodation
26 35
Halewood Sheltered Accommodation
Fairways Knowsley Housing Trust
Halewood Sheltered Accommodation
Cygnet Court Riverside Kirkby
North West Housing
Young People’s Services
These services are for people aged 16 years up to 22 years old. Each service has different criteria on who they support so contact them for more details.
YES Project Centre 63 Kirkby Floating support 13 84
Octavia Court SHAP Ltd
15 15
17 77
5 70
Domestic Violence Services
These services are for people who are at risk of homelessness due to domestic violence. Some services are only available to women and their children whilst others are available to men as well. If you live in a rented property owned by a housing association your landlord may also be able to help you if you are a victim of domestic violence. Speak to your local housing officer for more information.
Ross House Resettlement Centre
Knowsley Domestic Violence Services
Knowsley Domestic Violence Services
People with Disabilities
These services are available to people with disabilities. Some services are only available to people with learning disabilities whilst other services are available to people with both learning disabilities as well as physical disabilities.
Alternative Futures
Knowsley wide
Accommodation based
Not applicable
Brothers of Charity
CIC
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Supported Tenancies
wide applicable
Local solutions
Knowsley wide
Accommodation base
Not applicable
wide Accommodation base
People with Mental Health Problems
These services are for people with mental health problems or a history of poor mental health.
Alternative futures
Knowsley wide
Accommodation base
18 13
Making Space Kirkby Floating Support Service
18 46
Accommodation
Substance Misuse Services
These services are for people who struggle to maintain their home due to alcohol or drug related problems.
Service Name Provider Location Type of Service
Capacity Page
Knowsley MBC Knowsley wide
People at risk of Offending
These services are for people who are at risk of offending or have a criminal record which means that they struggle to access and maintain their home.
Service Name Provider Location Type of Service
Capacity Page
Stonham Knowsley wide
Service Directory
This section of the directory gives you a brief description of the service. For more information please contact the service directly.
A
Name:
Address:
Alternative Futures Group Lion Court King’s Drive King’s Business Park Prescot Knowsley L34 1BN
Telephone: 0151 489 5501
Yes
Does the service accept referrals for people from outside of Knowsley?
No
Referral Routes: Self referral, via commissioners/social services and family directed
Duration: No specific time limit as this is agreed by contract
Description:
The service provides support to help people live in their own homes. This can include support to budget, personal care, help to access the community. The service has some accommodation based services.
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Living Services
Address:
Alternative Futures Group Lion Court King’s Drive King’s Business Park Prescot Knowsley L34 1BN
Telephone: 0151 489 5501
Yes
No
Exclusions: People under 18 years old
Referral Routes: Self referral, via commissioners/social services and family directed
Description:
Service ID: 224
Telephone: 0151 290 7131
Yes
Yes
Eligibility Criteria: Older People and Vulnerable People with support needs
Exclusions:
Referral Routes: Care Trust, CAB, Open Access Service, Probation, Self Referral, Health & Well Being, PCT, Emergency, Multi Lateral, Non Statutory Agency
Duration: Long term
Description:
Service users are usually visited in their own homes by pre arranged appointments although other venues can be used by mutual agreement. The support from the scheme is available 9 - 5 Monday to Friday, excluding bank holidays and weekends. Support is flexible and based upon a step up step down approach depending upon the service users needs and if therefore likely to vary from one person to another. On average the service provides 1 hour of support per household per week. The service also provides community alarms which linked to a call centre 24 hours a day, 7 days a week. When the alarm is triggered the call centre calls the service user to establish if a response is needed. The response used is dependent on the service user’s needs assessment and support plan. Every week day (Monday – Friday) each service receives a courtesy call from the centre to check that the system is working and they the service user does not require any support.
Telephone: 01744 736 750
Yes
No
Capacity: 15
Eligibility Criteria: Knowsley residents aged 16 – 24 who is assessed as at risk of loosing their tenancy if unsupported. The service is available to single people, parents and pregnant women.
Exclusions: On a case by case basis
Referral Routes: Applicants must be over 16, single, or a parent or expecting a child or a young person at risk. Applicants should be homeless or in housing need and require short term housing relating support.
Duration: Up to 2 years.
Description: Supported accommodation for young who are at risk of homelessness. The service supports young people to develop the skills they need to live independently.
Service ID: 4
Address: Milestone Place, 100 Bolton Road, Bradford, BD1 4DH
Telephone: 0845 140 2020
Yes
Yes
Duration: Long Term
Description: Sheltered Housing for people aged over 55 that may have a support need
Supported Living Services
Service ID: 10000026
Telephone: 0151 228 4439 07919476954
Email: [email protected]
Website: www.brothersofcharity.org.uk
Yes
No
Eligibility Criteria: Adults with learning disabilities
Referral Routes: By using our phone number or email or through a Care Manager
Description:
We support individuals in a number of ways. Through supported living, residential, nursing, individuals with their own personal budgets, living in their own home, floating support services. The service can provide a range of support tasks helping people to manage their money, undertake personal care tasks, help to access the community. The service has some accommodation based services.
Service ID:
Telephone: 0151 548 6668
Yes
No
Eligibility Criteria: Older people, vulnerable people and disabled people living in Knowsley
Exclusions: People living outside of Knowsley
Referral Routes: Telephone, email, letter, via any Knowsley Health / Community / Services agency
Duration: All work is completed and case closed. People can and do contact again as they require additional work or advice
Description:
The role of Care & Repair Knowsley is to promote independence by providing advice and help to Knowsley residents who require assistance. We do this by providing a wide range of cost effective, efficient, client centred services, which are flexible and can be adapted to meet changing needs. Including:
Assistance and advice with larger home repairs and/or adaptations.
Assessment for minor aides and adaptations
General Handyperson work [not electrics or gas]
Gardening, including window cleaning
Location: All of Knowsley
Provider: Community Integrated Care
Contact Name: Jill Lucock
Address: Unit 8 Tapton Way, Wavertree Business Village, Liverpool, L13 1da
Telephone: 0151 230 4490
Yes
No
Eligibility Criteria: Adults with learning disabilities
Description:
Service
Telephone: 01744 622 091
Yes
No
Eligibility Criteria: Older People and Vulnerable People with support needs.
Duration: Long term
Description:
The service provides accommodation and support to older and vulnerable people. The type of support varies depending on people’s needs. It can range from a community alarm with the scheme manager checking in on you through to high packages of domiciliary care. The service has a community room which is used by residents for activities and it has a catering service.
Service ID: 108
Telephone: 0151 290 7131
Yes
Yes
Exclusions:
Duration: Long term
Description:
Service ID: 8
Telephone: 0161-277-5508
Website: www.riverside.org.uk
Yes
Yes
Exclusions:
Duration: Long term
Description: Sheltered housing
Telephone: 0151 4898860
Yes
No
Capacity: 20 households
Eligibility Criteria: Families who are at risk of eviction due to anti social behaviour.
Exclusions: Adult only tenancies
Referral Routes: All agencies and self referrals are accepted via referral form
Duration: Anything up to two years
Description:
Knowsley FIP provides Intensive Intervention regarding anti social behaviour, early morning visits and evening and occasional weekend work included. Use a support and challenge approach to achieve positive outcomes. Interventions include, Parenting, Budgeting, Anger Management, Family Mediation, Self Esteem, Employment and co ordinate specialised interventions regarding Mental Health and Substance Misuse.
Service ID: 165
Contact Name: Kerry Taylor
Telephone: 0151 726 2239
Yes
Yes
Eligibility Criteria: Persons over 60 living in Knowsley
Exclusions: Persons under 60 (unless they are in receipt of DLA)
Referral Routes: Complete application form available from address above
Duration: It is a long term service
Description: Accommodation based support – resident warden carries out a good neighbour role – arranges activities in the communal hall for residents and local community. Community alarms in all properties.
Telephone: 0151 290 7131
Yes
Yes
Exclusions:
Duration: Long term
Description:
Service ID:
Location: Halewood
Telephone: 0151 290 7131
Yes
Yes
Exclusions:
Duration: Long term
Description:
Service ID: 19
Telephone: 01744 736 750
Yes
No
Capacity: 6
Referral Routes:
Service ID: 115
Provider: Field Lane Hostel – Liverpool Housing Trust
Contact Name: General enquiries/referrals can be made to any member of staff. Other enquiries can be referred to Lynda Broadley, Hostel Manager.
Address: Field Lane Hostel, Field Lane, Fazakerley, Liverpool L10 0AQ
Telephone: 0151 530 2848
Yes
Yes
Exclusions: Women
Referral Routes: Direct access although Knowsley Housing Trust Homeless Team has sole referral rights during certain hours.
Duration: Short Stay
Description: Direct access hostel for single homeless men which provides support to enable individuals to move on to permanent accommodation.
Service ID:
Location: Huyton
Telephone: 0151 449 1658
No
No
Capacity: 16 bedded intentive rehabilitation service
Eligibility Criteria: The service is available to adult clients aged 18 years & upwards who have severe & enduring mental health problems who are supported on C.P.A.
Exclusions:
Referral Routes:
Any statutory & Voluntary agencies can refer their clients to the service. E.g. Care Co-ordinator, GP, Psychiatrists, social worker, CMHT, in-patient wards. Alternatively clients can refer themselves; their care co-ordinator would be contacted by the Huyton Core team to pursue the referral. Referrals must be presented at knowsley bed management meetings which occur on alternate Mondays
Duration: Clients are offered short term tenancies which are from 6 - 24 months
Description:
Huyton Core Community rehabilitation service provides a safe environment in comfortable high quality accommodation with support from skilled & experienced mental health practitioners & Support Time Recovery (STR) workers
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Telephone: 0151 2842398
No
No
Referral Routes: Self referral or referral via social services
Duration: From 6 months upwards
Description: Supported living services designed as a step down from residential or hospital care, enabling growth of living skills and independence with the view to move on to independent living in the future.
Service ID: 109
Telephone: 0151 290 7131
Yes
Yes
Exclusions:
Duration: Long term
Description:
Service ID: 22
Address: Hardshaw House, 3 Tolver St St Helens WA10 1EW
Telephone: 0845 111 4305
Yes
Yes
Exclusions: none
Referral Routes: Via Knowsley MBC and Arena Options Ltd waiting lists
Duration: Long term
Description:
Low level housing related support to people living in the service. Client receives daily contact with a scheme manager and there is a range of activities organised in the scheme.
Telephone: 0151 290 7131
Yes
Yes
Exclusions:
Duration: Long term
Description:
Telephone: 0151 290 7131
Yes
Yes
Exclusions:
Duration: Long term
Description:
Telephone: 0151 290 7131
Yes
Yes
Exclusions:
Duration: Long term
Service ID: 1003
Telephone: 0151 280 1567
Yes
Yes
Eligibility Criteria: Adults with mental health problems
Exclusions: Children and adults who do not have a mental health problem
Referral Routes: Via Community Mental Health Teams ,GP’s, Self referrals and housing associations
Duration: 2 years
Description:
Floating Support Service for people who live in their own homes, supporting them to successfully maintain their current or future accommodation. Support is given around income maximisation, benefits, and debt management; seeking other accommodation, help with starting accommodation, enhancing self care and living skills and signposting to appropriate services.
Service ID: 5
Telephone: 0845 140 2020
Yes
Yes
Exclusions: No exclusion
Duration: Long Term
Description: Sheltered Housing for the over 55 that may have a support need.
Contact Name: Jill Locket
Address: New Hutte Neighbourhood Centre, Lichfield Road, Halewood, L26 1TT
Telephone: 0151 443 2060
Yes
No
Eligibility Criteria: Eligibility is determined via social work assessment and fair access to care legislation
Exclusions: The service is specifically designed and registered with the Care Quality Commission to support individuals who have a learning and/or physical disability
Referral Routes: Via learning/physical disability care management teams
Duration: Dependent on individual needs, circumstances and suitable matching
Description:
Knowsley Community Partnership Scheme is a shared lives (Adult Placement) scheme which provides flexible packages of support to individuals who have a learning/physical disability. The scheme achieves this by assessing and approving Adult Placement Carers who provide support to individuals from their own homes. Support is provided across 4 service options
1. Long term support – Individuals lives with and is part of the Adult Placement Carers life 24 hours per day 7 days per week.
2. Respite / short break support – Individuals live at home but spend periods of time staying with approved Adult Placement Carers within their homes.
3. Sessional support – Support is provided from the homes of Adult Placement Carers but no overnight stay is involved and support can be within the community to access social or leisure activities.
4. Group support – Adult Placement Carers support groups of individuals to maintain and develop friendships and to access activities of their choice.
Contact Name: Bev Hughes
Telephone: 0151 443 2600
No
No
Capacity: Na
Eligibility Criteria: Referrals are taken for all adults over 18 years for social care management teams and occupational therapy
Exclusions: Referrals are taken for children in relation to occupational therapy and hearing impaired. Referrals are not taken for mental health. Referrals are also taken for children in relation to transition.
Referral Routes: Telephone, letter, email and internet
Duration:
Description:
The service provides information and signposting to all potential users of social care services, supports people with self assessment of access low level and preventative services. The service provides access to care management services in appropriate cases to meet urgent needs, or initiate information gathering and arrange a visit from a care management professional to complete an assisted assessment to determine eligibility for services.
Contact Name: Cath Winter (Control Centre Manager)
Address: Home Care Link, Westec House, 52 Derby Street, Ormskirk, West Lancs, L39 2DQ
Telephone: 0151 443 2600
Yes
No
Exclusions: None
Referral Routes: Knowsley Access Team, Social or Health Care Manager, Self referral
Duration: Assessed by service user/carer/relative and or health and social care manager
Description:
Community Alarms provide the user with the ability to remotely call for assistance in the event of a social care or health emergency. Linked to a 24 hour 7 days a week service, operators are on hand to co-ordinate an emergency response to any health and social care emergency identified by the activation of a community alarm.
Service ID: Na
Location: Knowsley Wide
Telephone: 0151 290 7000
Yes
Yes
Exclusions: None
Duration: 24 hour service
Description:
Housing Options Service is available to people who are homeless or threatened with homeless. This service will explore what options are available to you to solve your housing problem and prevent your homelessness.
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Telephone: 01772 452385
Yes
No
Capacity: Not applicable
Eligibility Criteria: People with learning disabilities aged over 18 years old
Exclusions: None
Duration: Long or short term
Description: Supported living service, supporting service users with mental health issues, learning disability and acquired brain injury, we are flexible to service user requirements
Living
Contact Name: Toni O’Shaughnessy
Address: Local Solutions, Prescot Branch, 1 Helsby Court, Sinclair Way, Prescot Business Park, L34 1PB
Telephone: 0151 431 2091
Yes
No
Capacity: Not applicable
Eligibility Criteria: People with learning disabilities aged over 18 years old
Exclusions: None
Duration: Long or short term
Description: Supported living services for people with learning disabilities.
Service ID: 66
Telephone: 0151 290 7131
Yes
Yes
Exclusions:
Duration: Long term
Description:
Telephone: 07843268104
Website: www.makingspace.co.uk
Yes
No
Capacity: 32 people
Eligibility Criteria: People with Mental health problems aged 18 - 65 living in the Knowsley area who require accommodation & support to maintain their tenancy.
Exclusions: No specific exclusions. Decided on a case by case basis
Referral Routes: We accept all referral routes, including self referrals
Duration:
The duration of support will be short term and not exceed 2 years. The support will typically last for an average of around 12 months although the actual length of support will reflect the assessed need of the service user.
Description:
The service provides support in an accommodation based setting. The aim of the service is to reduce homelessness for people with mental health problems or a history of poor mental illness. This is achieved by supporting people with a mental health problem or a history of poor mental health to:
Access appropriate accommodation to meet their needs
Develop the independent living skills the need to sustain their accommodation
Access primary and secondary health services to maintain their optimum level of physical and mental wellbeing
Have economic wellbeing through paid employment as well as access to appropriate welfare benefits
Make a positive contribution to their community
Service ID:
Telephone: 07843268104
Website: www.makingspace.co.uk
Yes
No
Eligibility Criteria:
People with Mental health problems aged 18 - 65 living in the Knowsley area who require accommodation & support to maintain their tenancy.
Exclusions: No specific exclusions. Decided on a case by case basis
Referral Routes: We accept all referral routes, including self referrals
Duration:
The duration of support will be short term and not exceed 2 years. The support will typically last for an average of around 12 months although the actual length of support will reflect the assessed need of the service user.
Description:
The service provides floating support to people who have their own home (rented or owner occupied). The aim of the service is to reduce homelessness for people with mental health problems or a history of poor mental illness. This is achieved by supporting people with a mental health problem or a history of poor mental health to:
Access appropriate accommodation to meet their needs
Develop the independent living skills the need to sustain their accommodation
Access primary and secondary health services to maintain their optimum level of physical and mental wellbeing
Have economic wellbeing through paid employment as well as access to appropriate welfare benefits
Make a positive contribution to their community
Service ID: 39
Address: St Helens Neighbourhood Office, Century House, Hardshaw Street, St Helens. WA10 1QU
Telephone: 01744 746 501
Yes
No
Eligibility Criteria: Older People and Vulnerable People with Support Needs
Exclusions: No Specific exclusions: decided on a case by case basis
Referral Routes:
Duration: Long Term
Description:
We provide an accommodation based service with on site scheme manager. We will provide a housing related support service designed to support individuals to maintain and develop maximum levels of independence within their accommodation and in their community, or sustain their capacity to do so. Our aim is to enable older people to enjoy independent, active and healthy lifestyle in a safe environment in their community.
Service ID:
Location: Huyton
Telephone: 0151 443 0318
Yes
No
Referral Routes: Via care manager
Duration: Long Term
Description: Accommodation based service for older and vulnerable people with high support needs. The service has a community room which is used for social activities.
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Telephone: 0151 530 2150
Yes
No
Duration: Long term
Address: MAP, Nutgrove Villa, Griffiths Road, Huyton, Knowsley, L36 6NA
Telephone: 0151 433 3895 / 3896
Website: www.localsolutions.org.uk
Yes
No
Capacity: 20
Eligibility Criteria: Young, single, homeless individuals aged 16 -17, who are deemed too vulnerable for independent living, and who require support in gaining life skills necessary for independent living.
Exclusions:
MAP cannot accept pregnant young women, individuals with chaotic drug / alcohol misuse problems, those with a history of violent behaviour or persistent offending behaviour due to potential risk factors; however every referral is assessed on an individual basis. MAP welcomes any agency risk assessment or risk management plans that would contribute to effective risk assessment to avoid excluding individuals.
Referral Routes: Self-referral, referral through social services, housing department, other agencies i.e. Connexions, schools and colleges.
Duration: Up to two years
Description:
Supported lodging: Young people are offered accommodation within householder’s homes. In addition householders will offer support and guidance in life-skills development. A MAP Support Coordinator will be assigned to work with each Young Person on their independence.
Address: MAP, Nutgrove Villa, Griffiths Road, Huyton, Knowsley, L36 6NA
Telephone: 0151 433 3895 / 3896
Website: www.localsolutions.org.uk
Yes
No
Capacity: 6
Young people aged 16 to 17 years old who are homeless or at risk of becoming homeless as due to conflict with their family. These people may live with immediate family (such as mum and / or dad) or extended family (such as aunties, uncles and grandparents).
Exclusions:
Description:
The service provides a suitably trained mediator to mediate between the young person and the family. The mediators act as ‘facilitators’ to listen and assist young people and their family to engage in constructive discussion with a view to finding a mutually acceptable outcome. Staff will talk through the young person’s issues and alternatives to look at what can be done to resolve the situation with the parent/family. If returning to the home is not an option for the young person staff will discuss other housing alternatives with the young person. This will include looking at what they need to do in order to apply to supported accommodation. Staff also provides information on benefits and training organisations to young people at these times.
Telephone: 0845 140 2020
Yes
Yes
Duration: Long Term
Description: Sheltered Housing for the over 55 that may have a support need
Service ID: 61
Telephone: 0151 290 7131
Yes
Yes
Exclusions:
Duration: Long term
Description:
Location: Link road, Huyton
No
No
Duration: April 2011
Service ID: 107
Telephone: 0151 290 7131
Yes
Yes
Exclusions:
Duration: Long term
Description:
Service ID: 125 – Kirkby 128 – Huyton 218 – Halewood
Location: Borough wide including sites in Kirkby, Halewood and Huyton
Provider: Knowsley Metropolitan Borough Council
Contact Name: Howard Jackson Supported Living Manager
Address: The Supported Living Service c/o New Hutte Neighbourhood Centre, Lichfield Rd., Halewood. L26 1TT
Telephone: 0151 443 2049
Yes
No
Eligibility Criteria: Adults with a learning disability referred via the Learning Disability Care Management Team
Exclusions: N/A
Referral Routes: All referrals are taken via the Learning Disability Care Management Team. Referrals to the team can be made via Knowsley Access Team on 0151 443 2600.
Duration: Long term
Description:
The service supports adults with a learning disability to live as independently as possible in their own homes. Generally the people supported have a tenancy with a social landlord e.g. Arena, The Villages, English Churches, KHT. The largest number of people sharing a house is 3. The level of support provided varies in line with the needs of the person. This ranges from sessional support of under 10 hours per week up to 24/7 support including a waking night arrangement. A number of people are supported via a sleep-in arrangement. The type of support includes housing related support, practical support including assistance with financial affairs, domestic needs, personal care and emotional support.
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(Probation)
Telephone: 0151 2851824
Yes
No
Capacity: 22
A person shall be entitled to access the support service and shall therefore constitute a qualifying person for the purposes of this agreement, if they comply with each of the following criteria.
- A Knowsley resident aged 18 years or older - An offender or a person at risk of offending (including
people who are subject to current probation order or licence)
- Assessed to be at risk of losing their tenancy if unsupported
- Assessed as benefiting from the support service
Exclusions: N/A
Referral Routes:
Referrals to the service can be received from: - Accommodation Unit of Merseyside Probation - The Police - Knowsley Supporting People Team - Knowsley Homelessness Prevention Team - Knowsley High Priority Resettlement Panel
Duration: Maximum of 2 year
Description: Provide floating support to offenders or at risk of offending in Knowsley
Service ID: 637
Telephone: 0151 706 6939
Yes
No
Exclusions: None
Description: Floating Support Service
Telephone: 01744 736 750
Yes
No
Capacity: 17 units
Referral Routes:
Service ID: 41
Telephone: 01744 746 501
Yes
No
Referral Routes:
Duration: Long Term
Description:
Service ID:
Location: Huyton
Telephone: N/A
Email: Gill.long:contourhousing.co.uk
Website: www.contourhousing.co.uk
Yes
Yes
Duration: Open ended tenancy
Description: 12 ground floor and 1st floor flats with communal garden and car parking
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Service ID: 111
Telephone: 0151 290 7131
Yes
Yes
Exclusions:
Duration: Long term
Description:
Telephone: 0845 140 2020
Yes
Yes
Duration: Long Term
Description: Sheltered Housing for the over 55 that may have a support need
Telephone: 0151 702 5555
No
No
Exclusions: Drug & Alcohol misuse
Duration: Home for life
Description: Provide 24/7 support for people in own tenancy, domiciliary care. Small group homes registered with CQC.
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Service ID: 249
Telephone: 01744 746 501
Yes
No
Referral Routes:
Duration: Long Term
Description:
Service ID: 250
Telephone: 0151 548 3333
Yes
Yes
Exclusions:
Those with alcohol and or substance misuse issues who are actively using and unwilling to engage with support services. Those with severe mental health issues who require additional intensive support around this issue.
Referral Routes: Open referral system through other supporting agencies or self referral.
Duration: Average 3-6 months
Description:
The service is accommodation based with an additional resettlement service to support woman moving out of refuge but remaining within the Knowsley area.
Service ID: 250
Telephone: 0151 548 3333
Yes
No
Exclusions:
Description:
The Floating Support scheme will provide services to people who have experienced domestic violence and will provide varying levels of support dependant on individual need. The intention is to provide a support service that empowers victim/survivors and will help in setting up or maintaining their home.
Service ID: 58
Telephone: 0151 290 7131
Yes
Yes
Exclusions:
Duration: Long term
Description:
Service ID: 400
Telephone: 01744 736 750
Yes
No
Capacity: 30 people
Eligibility Criteria: Knowsley residents aged 18 years or older who are at risk of homelessness due to problematic drug or alcohol misuse.
Referral Routes: Self referrals, drug & alcohol, fire service and surgeries
Duration: Up to 2 years
Description: The service provides floating support to people who misuse substances to help them sustain their tenancy.
Telephone: 01744 736 750
Yes
Yes
Capacity: 5
Eligibility Criteria: Young people aged 16 – 24 who are at risk of homelessness and require support to consider their future housing options.
Referral Routes: Direct access, self referral, via agencies such as the Housing Options Team, Social Services, Youth Offending Service, Connexions.
Duration: Very short stay, typically 2 to 4 weeks.
Description: Supported accommodation for young who are at risk of homelessness.
Service ID: 59
Telephone: 0151 290 7131
Yes
Yes
Exclusions:
Duration: Long term
Description:
Service ID:
Contact Name: Brenda Ross
Telephone: Via Knowsley Customer Access Team on 0151 443 2600
Website: www.knowsley.gov.uk
Yes
No
Capacity: 30
A Knowsley resident aged 18 years or older who struggles to sustain their accommodation due to either:
problematic drug or alcohol misuse
blood borne virus
Exclusions: Under 18
Referral Routes: Via Knowsley Customer Access Team on 0151 443 2600
Description: Floating support for people who misuse substances and for people with blood borne viruses.
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Service ID:
Location: Huyton
Telephone: 0151 290 7131
Yes
Yes
Exclusions:
Duration: Long term
Description:
Service ID: 104
Telephone: 0151 480 1313
Yes
No
Exclusions: None
Duration: Typically 6-9 months. Maximum of 2 years
Description: Generic floating support. The service also employs a specialist substance misuse worker to support people who struggle to sustain their tenancy due to alcohol or drug abuse.
Telephone: 0151 290 7194
No
No
Capacity:
18 years or over
In occupation of overcrowded or under occupied property
Exclusions: N/A
Service ID: 129
Location: Stockbridge Village
Telephone: 0151 480 1313
Yes
Yes
Eligibility Criteria: Older people and vulnerable people with support needs
Referral Routes: Housing application form – over 55 years
Duration: Long term
Description:
Sheltered accommodation for older people and vulnerable people with support needs. The service provides a community alarm and a scheme manager who checks on clients daily. There is a community room attached to the scheme which is used for social activities.
Service ID:
Location: Kirkby
Telephone: 01744 736 750
Yes
No
Eligibility Criteria: Knowsley residents aged 16 – 24 who are at risk of homelessness if unsupported.
Referral Routes: All agencies
Description: Supported accommodation for young people at risk of homelessness
Address: Weston House Cottage, Northend Lane, Halewood, Liverpool, L26 5QB
Telephone: 0151 487 5317
Yes
No
Eligibility Criteria: Learning disabilities and mental health
Exclusions: People without a learning disability or mental health problems under the age of 18 years old and over 65 years of age.
Referral Routes: Knowsley DWP Care Management Team
Duration: Long-term
Service ID:
Location: Whiston
Telephone: 01744 736 750
Yes
No
Eligibility Criteria: Knowsley residents aged 16 – 24 years old who are at risk of homelessness if unsupported.
Referral Routes: Self referrals and other agencies
Description: Supported accommodation for young people at risk of homelessness.
Service ID: 170
Location: Southdene, Kirkby
Contact Name: Kerry Taylor
Telephone: 0151 726 2239
Yes
No
Eligibility Criteria: Persons living in Knowsley who have mobility problems
Exclusions:
Duration: Long term service
Service ID: 116
Telephone: 0151 290 7131
Yes
Yes
Exclusions:
Duration: Long term
Description:
Telephone: 0151 493 2040
Yes
No
Eligibility Criteria: Homeless and in need of housing related support
Exclusions:
Referral Routes: Primarily via the Homelessness Prevention Service
Duration: 3 – 6 months but up to 2 years if necessary.
Description:
The support will include welfare benefits advice, debt advice, affordable warmth advice, assistance to move on to permanent accommodation. Other support will be via signposting to relevant agencies as required. On site surgeries provided by Health, Knowsley Works, Community Cooks and Surestart provide additional support to residents during their stay at Yates Court.
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Service ID: 113
Telephone: 0151 443 4377
Yes
No
Eligibility Criteria: Single parents (male or female), Couples
Exclusions: Minimum 6 months pregnant or children over 8 years of age.
Referral Routes: Young People, Parents & Carers via Social Services, KHT, PCT, YWCA, Teenage Pregnancy, Self Referrals, KDVS
Duration: 6 – 9 months
Description:
Roughdale Court is supported accommodation which provides on site support 24 hours a day, 7 days a week, all year round. We provide support to young parent’s aged 16-22 years who are homeless and have a support need. The accommodation is a self- contained flat, with either one or two bedrooms, a kitchen, living room and bathroom. This is short term accommodation with a view to families moving on to independent living in the community.
Service ID: 265
Address: Old Hall Lane Kirkby Liverpool, L32 0SG
Telephone: 0151 549 1494
Yes
No
Exclusions: Over 25’s
Description:
We offer free and confidential housing advice and support. We provide a floating support service under our Tenancy Support Programme which provides:
An individual support plan to suit the client
Support with budgeting, benefit/welfare advice, employment/training, independent living skills, communication and advocacy.
Regular home visits
Practical support

Date post:	11-Sep-2021
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