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SUPREME COURT OF FLORIDA CASE NO. SC-10-19 JAMES PENDERGAST, Lower Tribunal No. 09-10612 Individually and on behalf of all others similarly situated, Appellant, v. Sprint NEXTEL CORPORATION, Sprint SOLUTIONS, INC., and Sprint SPECTRUM, L.P., Appellees. BRIEF AMICUS CURIAE OF CTIA—THE WIRELESS ASSOCIATION® IN SUPPORT OF APPELLEES QUESTIONS CERTIFIED FROM THE UNITED STATES ELEVENTH CIRCUIT COURT OF APPEALS Andrew G. McBride (pro hac vice) Elbert Lin (pro hac vice) Stephen J. Obermeier (pro hac vice) Charles C. Lemley (Fla. Bar No. 0016314) WILEY REIN LLP 1776 K Street, NW Washington, DC 20006 Tel: (202) 719-7000 Fax: (202) 719-7049 Counsel for Amicus Curiae CTIA—The Wireless Association®
Transcript

SUPREME COURT OF FLORIDA

CASE NO. SC-10-19

JAMES PENDERGAST, Lower Tribunal No. 09-10612 Individually and on behalf of all others similarly situated, Appellant, v. Sprint NEXTEL CORPORATION, Sprint SOLUTIONS, INC., and Sprint SPECTRUM, L.P., Appellees.

BRIEF AMICUS CURIAE OF CTIA—THE WIRELESS ASSOCIATION® IN SUPPORT OF APPELLEES

QUESTIONS CERTIFIED FROM THE UNITED STATES ELEVENTH CIRCUIT COURT OF APPEALS

Andrew G. McBride (pro hac vice) Elbert Lin (pro hac vice) Stephen J. Obermeier (pro hac vice)

Charles C. Lemley (Fla. Bar No. 0016314) WILEY REIN LLP 1776 K Street, NW Washington, DC 20006 Tel: (202) 719-7000 Fax: (202) 719-7049 Counsel for Amicus Curiae

CTIA—The Wireless Association®

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TABLE OF CONTENTS

TABLE OF AUTHORITIES ................................................................................... ii STATEMENT OF IDENTITY AND INTEREST ...................................................1 SUMMARY OF THE ARGUMENT .......................................................................1 ARGUMENT ............................................................................................................2 I. SPRINT’S BILATERAL ARBITRATION AGREEMENT IS NOT

UNCONSCIONABLE....................................................................................2 A. The Doctrine of Unconscionability Is An Exception To The

General Rule of Freedom of Contract That Focuses On The Fairness To The Parties At The Time Of Contracting.. .......................2

B. Sprint’s Bilateral Arbitration Agreement Is Not Substantively Unconscionable Because Of The Benefits To Consumers. .................4

C. Substantive Unconscionability Does Not Concern The Hypothetical Effects Of A Contract On Third Parties. ........................9

II. THE FAA PREEMPTS FLORIDA PUBLIC POLICY OR THE FDUTPA FROM PROHIBITING ENFORCEMENT OF SPRINT’S BILATERAL ARBITRATION AGREEMENT. .........................................10 A. The FAA Preempts The Use Of Florida Public Policy To

Invalidate Sprint’s Bilateral Arbitration Agreement..........................11 B. The FAA Preempts The FDUTPA From Prohibiting

Enforcement Of Sprint’s Arbitration Clause......................................14 C. Under The FAA, Courts May Only Consider Formation Defects

In Assessing The Validity Of An Arbitration Agreement. ................16 CONCLUSION.......................................................................................................20 CERTIFICATE OF SERVICE ...............................................................................21 CERTIFICATE OF COMPLIANCE......................................................................23

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TABLE OF AUTHORITIES

FEDERAL CASES Allied-Bruce Terminix Cos. v. Dobson,

513 U.S. 265 (1995) .........................................................................................5, 12

Amchem Prods., Inc. v. Windsor, 521 U.S. 591 (1997)..............................................................................................7

Am. Express Co. v. Italian Colors Restaur., --- S. Ct. ---, 2010 WL 1740528 (May 3, 2010) .................................................13 Boomer v. AT&T Corp.,

309 F.3d 404 (7th Cir. 2002) ................................................................................6

Bradley v. Harris Research, Inc., 275 F.3d 884 (9th Cir. 2001) ..............................................................................15

Caley v. Gulfstream Aerospace Corp., 428 F.3d 1359 (11th Cir. 2005) ............................................................................6

Conn. Dep’t of Income Maint. v. Heckler, 471 U.S. 524 (1985)............................................................................................16

Doctor’s Assocs., Inc. v. Casarotto, 517 U.S. 681 (1996)......................................................................................14, 15

Doctor’s Assocs., Inc. v. Hamilton, 150 F.3d 157 (2d Cir. 1998) ...............................................................................15

In re Am. Express Merchants’ Litigation, 554 F.3d 300 (2d Cir. 2009) ...............................................................................13 KKW Enters. Inc. v. Gloria Jean’s Gourmet Coffees Franchising Corp.,

184 F.3d 42 (1st Cir. 1999)...........................................................................14, 15 Mastrobuono v. Shearson Lehman Hutton, Inc.,

514 U.S. 52 (1995)..............................................................................................11

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Metro East Ctr. For Conditioning & Health v. Qwest Commc’ns Int’l, Inc., 294 F.3d 924 (7th Cir. 2002) ................................................................................7

Mitsubishi Motors Corp. v. Soler Chrysler-Plymouth, Inc.,

473 U.S. 614 (1985)..............................................................................................5

Moses H. Cone Mem’l Hosp. v. Mercury Constr. Corp., 460 U.S. 1 (1983)................................................................................................11

Nat’l R.R. Passenger Corp. v. Consol. Rail Corp., 892 F.2d 1066 (D.C. Cir. 1990)..........................................................................19

OPE Int’l LP v. Chet Morrison Contractors, Inc., 258 F.3d 443 (5th Cir. 2001) ..............................................................................15

Perry v. Thomas, 482 U.S. 492 (1987)......................................................................................13, 14

Scherk v. Alberto-Culver Co., 417 U.S. 506 (1974)..........................................................................11, 13, 14, 15

Shady Grove Orthopedic Assocs., P.A. v. Allstate Ins. Co., 130 S. Ct. 1431 (2010)..........................................................................................7 Snowden v. CheckPoint Check Cashing, 290 F.3d 631 (4th Cir. 2002) ................................................................................8

Steelworkers v. Warrior & Gulf Nav. Co.,

363 U.S. 574 (1960) .............................................................................................13

Stolt-Nielsen S.A. v. AnimalFeeds Int’l Corp., --- S. Ct. ---, 2010 WL 1655826 (Apr. 27, 2010) ....................................... passim

Supak & Sons Mfg. Co. v. Pervel Indus., Inc.,

593 F.2d 135 (4th Cir. 1979) ..............................................................................19

U.S. Asphalt Ref. Co. v. Trinidad Lake Petroleum Co., 222 F. 1006 (S.D.N.Y. 1915)..............................................................................18

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STATE CASES AutoNation USA Corp. v. Leroy,

105 S.W.3d 190 (Tex. App. 2003)........................................................................8

Beach Resort Hotel Corp. v. Wieder, 79 So. 2d 659 (Fla. 1955) .....................................................................................4

Belcher v. Kier, 558 So. 2d 1039 (Fla. 2d DCA 1990)...............................................................3, 4

Bituminous Cas. Corp. v. Williams, 17 So. 2d 98 (Fla. 1944) .......................................................................................2

Bland ex rel. Coker v. Health Care & Retirement Corp. of Am., 927 So. 2d 252 (Fla. 2d DCA 2006).............................................................4, 5, 7

Blankfeld v. Richmond Health Care, Inc., 902 So. 2d 296 (Fla. 4th DCA 2005)..................................................................10

Coady v. Cross Country Bank, 729 N.W.2d 732 (Wis. Ct. App. 2007).................................................................8

Del. & H. Canal Co. v. Pa. Coal Co., 50 N.Y. 250 (1872) .......................................................................................17, 18

Edelist v. MBNA Am. Bank, 790 A.2d 1249 (Del. Super. Ct. 2001)..................................................................8

Estate of Perez v. Life Care Ctrs. of Am., 23 So. 3d 741 (Fla. 5th DCA 2009)......................................................................9

Fla. Dept. of Fin. Servs. v. Freeman, 921 So. 2d 598 (Fla. 2006) ...................................................................................3

Fla. Windstorm Underwriting v. Gajwani, 934 So. 2d 501 (Fla. 3d DCA 2005).....................................................................3 Fonte v. AT&T Wireless Servs., Inc.,

903 So. 2d 1019 (Fla. 4th DCA 2005)................................................................10

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Fotomat Corp. of Fla. v. Chanda,

464 So. 2d 626 (Fla. 5th DCA 1985)....................................................................4

Gainesville Health Care Ctr., Inc. v. Weston, 857 So. 2d 278 (Fla. 1st DCA 2003) ................................................................3, 9

Garrett v. Janiewski, 480 So. 2d 1324 (Fla. 4th DCA 1985)..................................................................3

Green v. Life & Health of Am., 704 So. 2d 1386 (Fla. 1998) .................................................................................3

Hill v. Deering Bay Marina Ass’n, Inc., 985 So. 2d 1162 (Fla. 3d DCA 2008) ..................................................................3 Med. Ctr. Cars, Inc. v. Smith, 727 So. 2d 9 (Ala. 1998).......................................................................................8

Murphy v. Courtesy Ford, L.L.C.,

944 So. 2d 1131 (Fla. 3d DCA 2006)...................................................................9

Pearce v. Doral Mobile Home Villas, Inc., 521 So. 2d 282 (Fla. 2d DCA 1988).....................................................................4

Premier Real Estate Holdings, LLC v. Butch, 24 So. 3d 708 (Fla. 4th DCA 2009)......................................................................4

Rains v. Found. Health Sys. Life & Health, 23 P.3d 1249 (Colo. App. 2001)...........................................................................8

Ranieri v. Bell Atlantic Mobile, 304 A.D.2d 353 (NY 2003) ..................................................................................8

State ex rel. Fulton v. Ives, 167 So. 394 (Fla. 1936) ....................................................................................2, 3

Steinhardt v. Rudolph,

422 So. 2d 884 (Fla. 3d DCA 1982).....................................................................3

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Tropical Ford, Inc. v. Major, 882 So. 2d 476 (Fla. 5th DCA 2004)....................................................................4

Voicestream Wireless Corp. v. U.S. Commc’ns, Inc., 912 So. 2d 34 (Fla. 4th DCA 2005)......................................................................9

Walther v. Sovereign Bank, 872 A.2d 735 (Md. 2005) .....................................................................................8

FEDERAL STATUTES

9 U.S.C. § 2 ...................................................................................................... passim Pub. L. No. 109-2, 119 Stat. 4 ...................................................................................7

STATE STATUTES

Fla. Stat. § 501.203 ..................................................................................................15 Fla. Stat. § 501.204 ..................................................................................................15

LEGISLATIVE MATERIALS

H.R. Rep. No. 68-96 (1924).....................................................................................14

Joint Hearings Before the Subcomms. of the Comms. of the Judiciary on S. 1005 and H.R. 646, 68th Cong. 38 (1924) .........................................................18

OTHER AUTHORITIES

Lindsay R. Androski, A Contested Merger: The Intersection of Class

Actions and Mandatory Arbitration Clauses, 2003 U. CHI. LEGAL F. 631 (2003) .......................................................................6

Jonathan R. Bunch, To Be Announced: Silence from the United States

Supreme Court and Disagreement Among Lower Courts Suggest an Uncertain Future for Class-Wide Arbitration, 2004 J. DISP. RESOL. 259 (2004).......................................................................6, 7

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Wesley A. Sturges, A Treatise on Commercial Arbitrations and Awards, §§ 15, 22 (1930)......................................................................................13, 17, 18

Stephen J. Ware, The Case for Enforcing Adhesive Arbitration

Agreements—with Particular Consideration of Class Actions and Arbitration Fees, 5 J. AM. ARB. 251 (2006) .....................................................6, 7

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STATEMENT OF IDENTITY AND INTEREST

CTIA—The Wireless Association® (“CTIA”) is an international nonprofit

membership organization representing all sectors of the wireless communications

industry—cellular, personal communication services, and enhanced specialized

mobile radio. CTIA has a strong interest in this proceeding because many of its

members have adopted as standard features of their business contracts provisions

that require the parties to pursue disputes in bilateral arbitration rather than courts

of general jurisdiction. The elimination of bilateral arbitration agreements may

cause CTIA’s members to abandon arbitration in consumer contracts, driving up

costs and prices.

SUMMARY OF THE ARGUMENT

The Federal Arbitration Act (FAA) was enacted to reverse judicial hostility

to the enforcement of commercial agreements to arbitrate and to ensure that such

agreements are enforced according to their terms. In this case, Appellant agreed to

an arbitration clause in his contract with Sprint for wireless telephone service.

That clause provided that all arbitration would occur on a bilateral basis—with no

class proceedings. Appellant now claims that the clause is substantively

unconscionable, frustrates the remedial purposes of the Florida Deceptive and

Unfair Trade Practices Act (FDUTPA), and is contrary to Florida public policy.

Unconscionability is a limited exception to the freedom of contract that

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weighs the fairness of a contract to the parties at the time of formation. A contract

is substantively unconscionable only if it would be non-sensical for a party to have

taken the deal. That is not the case here. The benefits of a bilateral arbitration

agreement—including lower prices resulting from a company’s lower litigation

costs—make it more than reasonable for Appellant to have accepted the bargain.

To the extent that Florida public policy or the FDUTPA would prohibit

enforcement of the arbitration clause, they are preempted by the FAA. To allow

state public policy or the FDUTPA to nullify Sprint’s arbitration clause would

contravene the substantive command of Section 2 that arbitration agreements are

valid, irrevocable, and enforceable as written. Moreover, the text and history of

Section 2 make clear that only defects in contract formation are a proper basis for

refusing to enforce an arbitration clause.

ARGUMENT

I. SPRINT’S BILATERAL ARBITRATION AGREEMENT IS NOT UNCONSCIONABLE.

A. The Doctrine of Unconscionability Is An Exception To The General Rule of Freedom of Contract That Focuses On The Fairness To The Parties At The Time Of Contracting.

This Court has long been clear that “[f]reedom of contract is the general

rule.” State ex rel. Fulton v. Ives, 167 So. 394, 412 (Fla. 1936). “[I]t is a matter of

great public concern that freedom of contract be not lightly interfered with.”

Bituminous Cas. Corp. v. Williams, 17 So. 2d 98, 101 (Fla. 1944). “[R]estraint is

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the exception, and when it is exercised to place limitations upon the right to

contract, . . . it can be justified only by exceptional circumstances.” Ives, 167 So.

at 412. Ordinarily, “parties are masters of their own contract, and then servants to

its ultimate terms.” Fla. Dept. of Fin. Servs. v. Freeman, 921 So. 2d 598, 607 (Fla.

2006) (Cantero, J., concurring). The principle is as vital today as when it was first

recognized in English common law. See, e.g., Green v. Life & Health of Am., 704

So. 2d 1386, 1391 (Fla. 1998).1

The unconscionability doctrine provides a limited, “infrequently used”

exception to the rule of freedom of contract. Steinhardt v. Rudolph, 422 So. 2d

884, 890 (Fla. 3d DCA 1982). A court may “with great caution” invoke the

doctrine in extraordinary circumstances to refuse to enforce a contract or certain

contract provisions. Gainesville Health Care Ctr., Inc. v. Weston, 857 So. 2d 278,

284 (Fla. 1st DCA 2003). “Synonyms for the term unconscionable include

‘shocking to the conscience’ and ‘monstrously harsh.’” Garrett v. Janiewski, 480

So. 2d 1324, 1326 (Fla. 4th DCA 1985). Unconscionability does not permit a

court to correct “contractual terms which are unreasonable or impose an onerous

hardship.” Steinhardt, 422 So. 2d at 890; see also Belcher v. Kier, 558 So. 2d

1 See also Hill v. Deering Bay Marina Ass’n, Inc., 985 So. 2d 1162, 1166 (Fla. 3d DCA 2008) (“[C]ourts do not rewrite contracts.”); Fla. Windstorm Underwriting v. Gajwani, 934 So. 2d 501, 506 (Fla. 3d DCA 2005) (“The court should not strike down a contract, or a portion of a contract, on the basis of public policy grounds except in very limited circumstances.”).

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1039, 1043 (Fla. 2d DCA 1990) (noting “legal distinction between ‘unreasonable’

and ‘unconscionable’”); Beach Resort Hotel Corp. v. Wieder, 79 So. 2d 659, 663

(Fla. 1955) (“[C]ourts may not rewrite a contract . . . to relieve one of the parties

from the apparent hardship of an improvident bargain.”).

The doctrine focuses on the procedural and substantive fairness of the

contract to the parties at the time of contracting. A contract is procedurally

unconscionable if a party lacked “a ‘meaningful choice’ at the time the contract

was entered.” Tropical Ford, Inc. v. Major, 882 So. 2d 476, 479 (Fla. 5th DCA

2004); accord, e.g., Pearce v. Doral Mobile Home Villas, Inc., 521 So. 2d 282, 283

(Fla. 2d DCA 1988). A substantively unconscionable contract is one that “‘no man

in his senses and not under delusion would make on one hand, and [that] no honest

and fair man would accept on the other.’” Premier Real Estate Holdings, LLC v.

Butch, 24 So. 3d 708, 711 (Fla. 4th DCA 2009) (quoting Bland ex rel. Coker v.

Health Care & Retirement Corp. of Am., 927 So. 2d 252, 256 (Fla. 2d DCA

2006)). In all cases, a court must examine the agreement “in the light of the

circumstances that existed when it was made. ” Fotomat Corp. of Fla. v. Chanda,

464 So. 2d 626, 631 (Fla. 5th DCA 1985).

B. Sprint’s Bilateral Arbitration Agreement Is Not Substantively Unconscionable Because Of The Benefits To Consumers.

Sprint’s bilateral arbitration agreement is far from a contract that “‘no man

in his senses and not under delusion would make on one hand, and [that] no honest

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and fair man would accept on the other.’” Bland, 927 So. 2d at 256. Taking into

account the significant benefits that Appellant reaped when he agreed to bilateral

arbitration, it is more than plausible to conclude that a reasonable person would

have willingly accepted the bargain.

Because arbitration is quicker and cheaper than litigation, a bilateral

arbitration agreement often allows for greater consumer recovery. Without

arbitration, “the typical consumer who has only a small damages claim” might not

recover because “the costs and delays of [court] could eat up the value of an

eventual small recovery.” Allied-Bruce Terminix Cos. v. Dobson, 513 U.S. 265,

281 (1995). By “trad[ing] the procedures and opportunity for review of the

courtroom for the simplicity, informality, and expedition of arbitration,”

consumers reduce those prohibitive costs. Mitsubishi Motors Corp. v. Soler

Chrysler-Plymouth, Inc., 473 U.S. 614, 628 (1985); accord Stolt-Nielsen S.A. v.

AnimalFeeds Int’l Corp., --- S. Ct. ---, 2010 WL 1655826, at *13 (Apr. 27, 2010)

(“In bilateral arbitration, parties forgo the procedural rigor and appellate review of

the courts in order to realize the benefits of private dispute resolution . . . .”).

Perhaps more importantly, bilateral arbitration agreements result in lower

consumer prices. Bilateral arbitration “reduces the business defendant’s process

costs—the time and legal fees spent on pleadings, discovery, motions, trial or

hearing, and appeal”—and these “savings benefit consumers . . . who receive better

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prices.” Stephen J. Ware, The Case for Enforcing Adhesive Arbitration

Agreements—with Particular Consideration of Class Actions and Arbitration Fees,

5 J. AM. ARB. 251, 258 (2006); see also Boomer v. AT&T Corp., 309 F.3d 404, 419

(7th Cir. 2002) (“[A]rbitration offers cost-saving benefits to telecommunication

providers and these benefits are reflected in a lower cost of doing business that in

competition are passed along to customers.”).

A class-arbitration waiver is critical to these benefits. “[T]hat certain

litigation devices may not be available in an arbitration is part and parcel of

arbitration’s ability to offer simplicity, informality, and expedition.” Caley v.

Gulfstream Aerospace Corp., 428 F.3d 1359, 1378 (11th Cir. 2005) (internal

quotation marks omitted). “[C]lass-action arbitration changes the nature of

arbitration,” and the “relative benefits of class-action arbitration are much less

assured.” Stolt-Nielsen, 2010 WL 1655826, at *13. Indeed, grafting class

procedures onto arbitration “subjects arbitration to the very judicial burden that the

contracting parties sought to avoid through arbitration.” Lindsay R. Androski, A

Contested Merger: The Intersection of Class Actions and Mandatory Arbitration

Clauses, 2003 U. CHI. LEGAL F. 631, 649 (2003).2

2 See also Jonathan R. Bunch, To Be Announced: Silence from the United States Supreme Court and Disagreement Among Lower Courts Suggest an Uncertain Future for Class-Wide Arbitration, 2004 J. DISP. RESOL. 259, 272 (2004) (“[T]he greatest advantages of arbitration are in many instances the greatest disadvantages of litigation, yet class-wide arbitration . . . lessens the distinction

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Accordingly, by accepting a bilateral arbitration agreement, Appellant

received price benefits, as well as access to a low-cost and streamlined dispute

resolution forum, while sacrificing only the ability to aggregate small claims if

such claims were to arise and were appropriately aggregable.3 See Metro East Ctr.

For Conditioning & Health v. Qwest Commc’ns Int’l, Inc., 294 F.3d 924, 927 (7th

Cir. 2002) (“Customers . . . are compensated through lower rates for any net loss

they may experience in arbitration.”). This deal is hardly one that “no man in his

senses and not under delusion would make.” Bland, 927 So. 2d at 256. It was

perfectly reasonable at the time of contracting for Appellant to trade the chance of

earning a paltry sum someday in a yet-to-exist class arbitration for the benefits of

bilateral arbitration. See Ware, supra, at 268-69. After all, class action

plaintiffs—as opposed to their attorneys—rarely receive large recoveries. See

Amchem Prods., Inc. v. Windsor, 521 U.S. 591, 617 (1997) (noting the “relatively

paltry potential recoveries” for class action plaintiffs); see also Class Action

Fairness Act of 2005, Pub. L. No. 109-2 § 2(a)(3), 119 Stat. 4 (“Class members

often receive little or no benefit from class actions, and are sometimes harmed.”).

between the two processes.”). 3 As a plurality of the Supreme Court recently made clear, the ability to proceed by class is merely a matter of procedure that “leaves the parties’ legal rights and duties intact and the rules of decision unchanged.” Shady Grove Orthopedic Assocs., P.A. v. Allstate Ins. Co., 130 S. Ct. 1431, 1443 (2010).

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Many courts have recognized the fairness of this bargain to the consumer

and have refused substantive unconscionability challenges to bilateral arbitration

agreements.4 Those courts that have disagreed have, like Appellant, erroneously

considered only whether a class arbitration waiver might effectively bar consumers

from making small-value contract claims. As noted above, that premise is false—

bilateral arbitration may enhance consumer as opposed to attorney welfare.

In any event, the proper question is whether the costs and benefits of the

bargain are something that a reasonable consumer might have accepted at the time

of contracting. Viewed in that light, Sprint’s arbitration agreement is not

substantively unconscionable. Even if the agreement did effectively foreclose

some small value claims, which it does not, 5 it is more than plausible that a

consumer would accept that speculative cost in exchange for lower prices and an

4 See, e.g., Snowden v. CheckPoint Check Cashing, 290 F.3d 631, 638 (4th Cir. 2002); Walther v. Sovereign Bank, 872 A.2d 735, 750 (Md. 2005); Med. Ctr. Cars, Inc. v. Smith, 727 So. 2d 9, 20 (Ala. 1998); Rains v. Found. Health Sys. Life & Health, 23 P.3d 1249, 1253 (Colo. App. 2001); Edelist v. MBNA Am. Bank, 790 A.2d 1249, 1261 (Del. Super. Ct. 2001); Ranieri v. Bell Atlantic Mobile, 304 A.D.2d 353 (NY 2003); AutoNation USA Corp. v. Leroy, 105 S.W.3d 190, 200 (Tex. App. 2003). Although Appellant claims that there is a “consensus among courts nationwide [against] class action bans,” Appellant’s Br. 18, a case that he cites acknowledges that “a majority of state and federal courts have enforced class action waivers and found them not unconscionable,” Coady v. Cross Country Bank, 729 N.W.2d 732, 746 (Wis. Ct. App. 2007) (emphasis in original). 5 The agreement provides customers a number of ways to pursue small value claims. See Appellee’s Br. 46-48.

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efficient method for resolving disputes. 6

C. Substantive Unconscionability Does Not Concern The Hypothetical Effects Of A Contract On Third Parties.

Appellant’s main argument is that Sprint’s arbitration agreement is

substantively unconscionable because “it acts as an exculpatory clause for

corporate wrongdoers.” Appellant’s Br. 10. In his view, the class-arbitration

waiver “ensures that [Sprint] is insulated from responsibility for its actions because

no single loss will ever have the economic value to deter Sprint’s misconduct,” and

“state governments simply do not have the resources to police all potential

corporate wrongdoers.” Id. at 11, 16. As Sprint notes, no evidence shows that this

is so, see Appellee’s Br. 48-52, nor is there evidence of increased consumer fraud

or decreased consumer satisfaction in states that allow class-arbitration waivers.

Appellant’s assertion that a court can find unconscionability “if the

6 Appellant’s suggestion that a contract of adhesion is procedurally unconscionable per se, Appellant’s Br. 25 n.17, 33, must be rejected. Nearly every District Court of Appeal has explained that the adhesive nature of a contract is just one factor in determining procedural unconscionability. See, e.g., Gainesville Health Care Ctr., 857 So. 2d at 284 (listing as a factor for procedural unconscionability “whether the terms were merely presented on a ‘take-it-or-leave-it’ basis”); Murphy v. Courtesy Ford, L.L.C., 944 So. 2d 1131, 1134 (Fla. 3d DCA 2006) (same); Estate of Perez v. Life Care Ctrs. of Am., 23 So. 3d 741, 742 (Fla. 5th DCA 2009) (same); Voicestream Wireless Corp. v. U.S. Commc’ns, Inc., 912 So. 2d 34, 40 (Fla. 4th DCA 2005) (“[T]he presence of an adhesion contract alone does not require a finding of procedural unconscionability.”). Moreover, adopting Appellant’s suggestion would render essentially every consumer agreement in the State of Florida procedurally unconscionable, a sweeping conclusion inconsistent with the principle that the unconscionability doctrine is to be applied infrequently.

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[arbitration] clause at issue is sufficiently exculpatory or frustrates the remedial

purpose of a statute,” Appellant’s Br. 21, conflates two distinct lines of Florida

case law. “There are two frameworks which courts have used when confronted

with th[e] issue [of the enforceability of an arbitration agreement]: (1) whether the

arbitration clause is void as a matter of law because it defeats the remedial purpose

of the applicable statute, or (2) whether the arbitration clause is unconscionable.”

Fonte v. AT&T Wireless Servs., Inc., 903 So. 2d 1019, 1023 (Fla. 4th DCA 2005).

All the cases that Appellant cites to support his novel “exculpatory clause test” for

unconscionability, Appellant’s Br. 26-30, come within the first framework. The

cases do not find unconscionability; indeed, Appellant readily acknowledges that

he is asking this Court to import into unconscionability doctrine a legal principle

that already exists “under a different name.” Id. at 26.7 As explained below, the

question whether bilateral arbitration clauses act as exculpatory clauses and should

be barred is at bottom a legislative one for Congress.

II. THE FAA PREEMPTS FLORIDA PUBLIC POLICY OR THE FDUTPA FROM PROHIBITING ENFORCEMENT OF SPRINT’S BILATERAL ARBITRATION AGREEMENT.

To the extent Appellant relies not on unconscionability, but rather on Florida

7 One of the cases cited by Appellant, see Appellant’s Br. 30 n.22, expressly states that “holding a contractual provision unenforceable because it defeats the remedial provisions of a statute, and is thus contrary to public policy, is distinct from finding unconscionability.” Blankfeld v. Richmond Health Care, Inc., 902 So. 2d 296, 299 (Fla. 4th DCA 2005) (emphasis added).

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public policy or the FDUTPA to render the arbitration agreement unenforceable,

its arguments are precluded by the FAA. Congress enacted the FAA to “revers[e]

centuries of judicial hostility to arbitration agreements,” Scherk v. Alberto-Culver

Co., 417 U.S. 506, 510 (1974), and “to ensure that private agreements to arbitrate

are enforced according to their terms,” Mastrobuono v. Shearson Lehman Hutton,

Inc., 514 U.S. 52, 53-54 (1995) (internal quotation marks omitted). Section 2 of

the FAA states that an agreement to arbitrate “shall be valid, irrevocable, and

enforceable, save upon such grounds as exist at law or in equity for the revocation

of any contract.” 9 U.S.C. § 2. The Supreme Court has explained that “Section 2

is a congressional declaration of a liberal federal policy favoring arbitration

agreements, notwithstanding any state substantive or procedural policies to the

contrary.” Moses H. Cone Mem’l Hosp. v. Mercury Constr. Corp., 460 U.S. 1, 24

(1983). State law or policy that conflicts with the FAA is preempted.

A. The FAA Preempts The Use Of Florida Public Policy To Invalidate Sprint’s Bilateral Arbitration Agreement.

Even if Sprint’s bilateral arbitration clause is inconsistent with Florida

public policy (which it is not, see Appellee’s Br. 55-56), that public policy cannot

be used to nullify the arbitration clause. To use state public policy as a basis for

refusing to enforce Sprint’s arbitration agreement would conflict in a number of

ways with the substantive command of Section 2 of the FAA. Under the

Supremacy Clause, the FAA must supersede Florida law in these circumstances.

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“[T]he central or primary purpose of the FAA is to ensure that private

agreements to arbitrate are enforced according to their terms.” Stolt-Nielsen, 2010

WL 1655826, at *11 (internal quotation marks omitted). A court cannot use state

public policy to overcome that federal policy and conclude that arbitration

agreements must include certain terms, such as provisions for class arbitration, in

order to be enforceable. See, e.g., Allied-Bruce Terminix Cos., 513 U.S. at 281

(“What States may not do is decide that a contract is fair enough to enforce all its

basic terms (price, service, credit), but not fair enough to enforce its arbitration

clause. The Act makes any such state policy unlawful . . . .” (emphasis added)).

Indeed, the Supreme Court recently made clear that there is no policy

imperative to ignore the terms of an arbitration agreement and insist on the

availability of class procedures. In Stolt-Nielsen, the Court held that “a party may

not be compelled under the FAA to submit to class arbitration unless there is a

contractual basis for concluding that the party agreed to do so.” 2010 WL

1655826, at *13. The Court explained that “parties are generally free to structure

their arbitration agreements as they see fit” and that “it is . . . clear from our

precedents and the contractual nature of arbitration that parties may specify with

whom they choose to arbitrate their disputes.” Id. at *12. Both “courts and

arbitrators,” the Court emphasized, “must not lose sight of” there task “to give

effect to the intent of the parties.” Id. They “‘ha[ve] no general charter to

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administer justice for a community which transcends the parties.’” Id. (quoting

Steelworkers v. Warrior & Gulf Nav. Co., 363 U.S. 574, 581 (1960)).8

Moreover, to allow courts to rely on state public policy to re-write or nullify

arbitration agreements would directly contravene Congress’s goal of precluding

courts from striking down arbitration agreements based on common law hostility

toward arbitration. Congress enacted the FAA in direct response to a state public

policy that permitted courts to ignore arbitration agreements. See Wesley A.

Sturges, A Treatise on Commercial Arbitrations and Awards § 15 at 45 (1930). It

would be absurd to conclude that the FAA guarantees that arbitration agreements

shall be “valid, irrevocable, and enforceable, as a matter of federal law,” Perry v.

Thomas, 482 U.S. 483, 492 n.9 (1987) (emphasis in original), yet simultaneously

permits the survival of state public policy that voids some or all of an arbitration

agreement.

Finally, failure to enforce Sprint’s bilateral arbitration agreement on the

basis of state public policy in favor of class procedures would be precisely the sort

of “judicial hostility to arbitration agreements” that the FAA was enacted to

reverse. Scherk, 417 U.S. at 511. Arbitration is meant to be different from court—

8 The Supreme Court has instructed the Second Circuit to reconsider its decision invalidating a class-arbitration waiver on public policy grounds in In re Am. Express Merchants’ Litigation, 554 F.3d 300 (2d Cir. 2009), in light of Stolt-Nielsen. Am. Express Co. v. Italian Colors Restaur., --- S. Ct. ---, 2010 WL 1740528 (May 3, 2010).

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its primary goal is to be swifter and less expensive. Finding that bilateral

arbitration is tantamount to an exculpatory clause would signal to the lower courts

that certain judicial mechanisms are to be preferred over bilateral arbitration. If

this Court elevates the class-action form in this way, nothing will prevent the lower

courts from finding that more formal discovery is necessary in arbitration, or that a

jury of six arbitrators must come to a unanimous “verdict” in order to render

arbitration fair and consistent with state public policy.

B. The FAA Preempts The FDUTPA From Prohibiting Enforcement Of Sprint’s Arbitration Clause.

Similarly, even if Sprint’s bilateral arbitration clause conflicts with the

FDUTPA (which it does not, see Appellee’s Br. 56-59), that state statute cannot be

applied to prohibit enforcement of the arbitration clause. “By enacting [Section] 2

[of the FAA], Congress precluded States from singling out arbitration provisions,”

Doctor’s Assocs., Inc. v. Casarotto, 517 U.S. 681, 687 (1996), and “place[d]

arbitration agreements ‘upon the same footing as other contracts,’” Scherk, 417

U.S. at 510-11 (quoting H.R. Rep. No. 68-96, at 1 (1924)). “‘[S]tate law, whether

of legislative or judicial origin, is applicable [in the sense that it would affect the

validity of an arbitration agreement, only] if that law arose to govern issues

concerning the validity, revocability and enforceability of contracts generally.”

KKW Enters. Inc. v. Gloria Jean’s Gourmet Coffees Franchising Corp., 184 F.3d

42, 50-51 (1st Cir. 1999) (quoting Perry, 482 U.S. at 492 n.9).

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Numerous federal courts of appeal have found that the FAA preempts the

invalidation of arbitration clauses under state statutes that apply only to certain

types of contract. For example, the First Circuit rejected an attempt to nullify an

arbitration clause under a Rhode Island statute that voided forum selection clauses

in franchise agreements that require venues outside the state. Id. The court

explained that the state statute “purports to restrict the enforcement of only one sort

of contract provisions, forum selection clauses, in only one type of contract,

franchise agreements,” “d[id] not apply to all contracts,” and was thus preempted.

Id. at 52.9 In other words, state law may not target arbitration clauses for special

treatment or attempt to impose a judicial model on arbitration. See Doctor’s

Assocs., 517 U.S. at 687.

Because the FDUTPA applies on its face only to contracts in “trade or

commerce,” see Fla. Stat. §§ 501.203-204, and under Appellant’s argument the

FDUTPA invalidates only arbitration agreements in certain consumer contracts and

not in contracts generally, the statute cannot be used to strike down Sprint’s

bilateral arbitration agreement. To do so would contravene Section 2 of the FAA

and Congress’s intent that arbitration agreements be on “the same footing as other

contracts.” Scherk, 417 U.S. at 510-11 (internal quotation marks omitted). 9 See also OPE Int’l LP v. Chet Morrison Contractors, Inc., 258 F.3d 443, 447 (5th Cir. 2001); Bradley v. Harris Research, Inc., 275 F.3d 884, 889-90 (9th Cir. 2001); Doctor’s Assocs., Inc. v. Hamilton, 150 F.3d 157, 163 (2d Cir. 1998).

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C. Under The FAA, Courts May Only Consider Formation Defects In Assessing The Validity Of An Arbitration Agreement.

In addition to the reasons already discussed, the plain text of Section 2

provides an independent basis for concluding that the FAA preempts the FDUTPA

or Florida public policy from prohibiting enforcement of Sprint’s arbitration

agreement. The text and history of Section 2 of the FAA make clear that only a

defect in contract formation may nullify an arbitration agreement.

Section 2 of the FAA provides that an agreement to arbitrate “shall be valid,

irrevocable, and enforceable, save upon such grounds as exist at law or in equity

for the revocation of any contract.” 9 U.S.C. § 2. Each adjective describing the

status of arbitration agreements—“valid, irrevocable, and enforceable”—must be

assigned a distinct meaning. See Conn. Dep’t of Income Maint. v. Heckler, 471

U.S. 524, 530 n.15 (1985) (“It is a familiar principle of statutory construction that

courts should give effect, if possible, to every word that Congress has used in a

statute.”). And it follows that the noun “revocation”—like its adjectival antonym,

“irrevocable”—must be given a different meaning from “valid” and “enforceable.”

A contemporaneous treatise and pre-FAA case law confirm that Congress would

have understood these terms to refer to distinct aspects of contract law.

At the time of the FAA’s enactment, the term “revocability” had two

meanings. In the context of arbitration agreements, “revocability” referred

specially to a contracting party’s ability to repudiate such an agreement at will.

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See Sturges, supra, § 15 at 45. A party to an arbitration agreement was permitted:

(1) to proceed with a contract action in court irrespective of any arbitration

provision to the contrary; or, equivalently, (2) to “terminate the powers of the other

party” under an arbitration provision. Id. The rule was “based upon a public

policy which [was] said to be violated by contracts to oust the courts of their

jurisdiction.” Id. (internal quotation marks omitted). This doctrine of

“revocability” of arbitration clauses was part of the judicial hostility to their

enforcement that led to the FAA.

Outside the context of arbitration agreements, “revocability” appears to have

referred to the more limited ability of a party to nullify a contract based on

formation defects. This can be inferred from pre-FAA cases that, in criticizing the

special rule of “revocability” in the arbitration context, suggested that arbitration

agreements should be revocable only for the usual reasons applicable to any

contract. One such court opined:

An agreement [to arbitrate] induced by fraud, or overreaching, or entered into unadvisedly through ignorance, folly or undue pressure might well be . . . disregarded . . . . But when the parties stand upon an equal footing, and intelligently and deliberately . . . provide for an amicable adjustment of any difference that may arise, either by arbitration, or otherwise, it is not easy to assign at this day any good reason why the contract should not stand . . . .

Id. at 47 (quoting Del. & H. Canal Co. v. Pa. Coal Co., 50 N.Y. 250, 258 (1872)).

The court further stated, “Were the question res nova, I apprehend that a party

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would not now be permitted, in the absence of fraud or some peculiar

circumstances entitling him to relief, to repudiate his agreement to submit to

arbitration . . . .” Del. & H. Canal Co., 50 N.Y. at 258 (emphasis added).

The terms “valid” and “enforceable” had altogether different meanings. See,

e.g., U.S. Asphalt Ref. Co. v. Trinidad Lake Petroleum Co., 222 F. 1006, 1007

(S.D.N.Y. 1915) (distinguishing between the terms “valid” and “enforceable”).

According to Sturges, the term “unenforceable” was synonymous with the term

“void,” Sturges, supra, § 22 at 82, while an agreement was “invalid” if it was

“contrary to public policy,” id. Indeed, the legislative history of the FAA confirms

that the concept of “validity” was distinct from the concept of “enforceability.”

See Arbitration of Interstate Commercial Disputes, Joint Hearings Before the

Subcomms. of the Comms. of the Judiciary on S. 1005 and H.R. 646, 68th Cong.

38 (1924) (distinguishing between the terms “validity” and “enforceability”).

The distinct meaning of the terms “revocability,” “invalidity,” and

“unenforceability” at the time Congress enacted the FAA makes clear that only

defects in contract formation are proper bases for refusing to enforce arbitration

agreements. Section 2 states that arbitration agreements must be honored as a

matter of federal law “save upon such grounds as exist at law or in equity for the

revocation of any contract.” 9 U.S.C. § 2 (emphases added). The use of only the

term “revocation” highlights that courts may not declare arbitration agreements

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“contrary to public policy” or “void” on the grounds of “invalidity” or

“unenforceability.” See id. And the specific reference to “any” contract

underscores that courts may not rely on any analogue to the special rule of

“revocability” that existed in the context of arbitration agreements.

As the D.C. Circuit has explained, “the language of [Section] 2 . . . indicates

that Congress created an exception to the general rule (that an arbitration clause

will be enforced by its terms) only when there is a flaw in the formation of the

agreement to arbitrate.” Nat’l R.R. Passenger Corp. v. Consol. Rail Corp., 892

F.2d 1066, 1070 (D.C. Cir. 1990).10 Courts retain the authority to examine an

arbitration agreement under general principles of revocability applicable to any

contract. What they cannot do is strike down an arbitration clause based on public

policy or other concerns unrelated to defects in contract formation. See id. (“[A]

public policy issue that may preclude enforcement of [an arbitration clause] is not

such a ‘ground[] as exist[s] at law or in equity for the revocation of any contract’

within the meaning of [Section] 2.” (quoting 9 U.S.C. § 2)).

This reading of Section 2 is not only true to its plain text and history, but

also vindicates the FAA’s “basic precept that arbitration is a matter of consent, not 10 See also Supak & Sons Mfg. Co. v. Pervel Indus., Inc., 593 F.2d 135, 137 (4th Cir. 1979) (explaining that Section 2 preempts any law of judicial or statutory origin that “restrict[s] the validity or enforceability of arbitration agreements,” but “does not displace state law on the general principles governing formation of the contract itself”).

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coercion.” Stolt-Nielsen, 2010 WL 1655826, at *11 (internal quotation marks

omitted). The limitation prevents courts from using state public policy or their

own sense of fairness to force parties to arbitrate on terms not agreed to. At the

same time, courts have the power to ensure that, as in any contract, there has been

true consent in the formation of the arbitration clause. As shown in Sprint’s brief,

there was no defect in contract formation here. The express agreement to bilateral

arbitration should therefore be enforced according to its terms.

CONCLUSION

For the foregoing reasons, CTIA requests this Court hold that Sprint’s

bilateral arbitration agreement must be enforced according to its terms.

Respectfully submitted,

/s/ Andrew G. McBride

May 17, 2010

Andrew G. McBride (pro hac vice) Elbert Lin (pro hac vice) Stephen J. Obermeier (pro hac vice) Charles C. Lemley (Fla. Bar No. 0016314) WILEY REIN LLP 1776 K Street, NW Washington, DC, 20006 Tel: (202) 719-7000 Fax: (202) 719-7049 Counsel for Amicus Curiae CTIA—The Wireless Association®

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CERTIFICATE OF SERVICE

I HEREBY CERTIFY that a true and correct copy of the foregoing has

been furnished by electronic mail and U.S. Mail this 17th day of May 2010 to:

Douglas F. Eaton William G. Wolk HOMER BONNER 1200 Four Seasons Tower 1441 Brickell Avenue Miami, FL 33131 [email protected] [email protected] Counsel for Appellant, James Pendergast, et al.

Daniel Prichard David E. Mills DOW LOHNES, PLLC 1200 New Hampshire Ave., NW Suite 800 Washington, DC 20036 [email protected] [email protected] Counsel for Appellees, Sprint Nextel Corporation, Etc.

Michael Kovaka DOW LOHNES, PLLC 6 Concourse Parkway Suite 1800 Atlanta, GA 30328 [email protected] Counsel for Appellees, Sprint Nextel Corporation, Etc.

Thomas R. Julin Samuel Alberto Danon Corey A. Lee HUNTON & WILLIAMS 1111 Brickell Avenue Suite 2500 Miami, FL 33131 [email protected] Counsel for Appellees, Sprint Nextel Corporation, Etc.

Bard D. Rockenbach BURLINGTON & ROCKENBACH, P.A. Courthouse Commons, Suite 430 444 W. Railroad Ave. West Palm Beach, FL 33401 [email protected] Counsel for Amicus Curiae, Florida Justice Association

Lynn Drysdale Jacksonville Area Legal Aid, Inc. 126 West Adams Street Jacksonville, FL 32202 [email protected] Counsel for Amicus Curiae, Jacksonville Area Legal Aid, Inc.

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Julie Nepveu Michael Schuster 601 E Street, NW Washington, DC 20049 [email protected] [email protected] Counsel for Amicus Curiae, AARP

Brian W. Warwick Janet R. Varnell VARNELL & WARWICK, P.A. 20 La Grande Boulevard The Villages, FL 32159 [email protected] Counsel for Amicus Curiae, National Association of Consumer Advocates

James A. Kowalski Jr. 12627 San Jose Blvd., Suite 203 Jacksonville, FL 32223 [email protected] Counsel for Amicus Curiae, AARP

/s/ Elbert Lin Elbert Lin

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CERTIFICATE OF COMPLIANCE WITH RULE 9.210(a)(2)

I HEREBY CERTIFY that the foregoing has been prepared using Times

New Roman 14-point font.

/s/ Elbert Lin Elbert Lin


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