Surveon Training Program

NVR3000 Installation Guide

Sales & Marketing Department

Surveon Technology

Version 1.0

Surveon NVR3000 Training

Training Materials

1 NVR3000 Deployment Guide

2 NVR3000 Installation Guide

3 NVR3000 Operation Guide

4 NVR3000 Troubleshooting Guide

2

The Objective

This installation guide is here to help you go through the

NVR3000 installation.

For other themes that are not covered here, please

refer to the NVR3000 user manual.

3

Click to read the user manual.

4

● Before You Start

● Configure NVR3000 via the Installation Wizard

● Confirmations

● Necessary Setups

● Appendix

The Contents

5

In this section, you will learn:

The Checklist

IP Address Configuration

Important Operations You Should Consider

Before You Start

6

Checklist

1Click the icon to read the QIG to make sure you have everything ready with

NVR3000 and its accessories.

2An IP address configuration table for your NVR, remote PC and IP camera (refer to

Page 7).

3Click the icon to check the Surveon Supported Hardware List to make sure your

hard disks are compatible with NVR3000.

4 Learn the important operations you should consider (refer to Page 8).

5 Click the icon to watch the NVR3000 installation video.

Go through the checklist below before installing NVR3000.

Click the icons to refer to the QIG and the demo video for more details on NVR3000 installation.

Before You Start - Checklist

7

IP addresses can be obtained either from a DHCP server automatically or from the manually set

fixed IP.

1. When using the DHCP, make sure your NVR3000, IP cameras and Remote PC have got the IP

addresses from the same DHCP.

2. When using the Fixed IP, check the IP Address Plan below for reference.

Ask your IT engineer for help if you do not know how to set up IP addresses for the devices.

IP Address Configuration Table (Sample)

Device Quantity Configuration

IP Camera 35 IP: 192.168.1.11 ~ 192.168.1.45

Remote Client 1 IP: 192.168.1.100Subnet mask: 255.255.255.0

NVR3000 1 IP: 192.168.1.1Subnet mask: 255.255.255.0

Before You Start – IP Address Configuration

8

• Recording• RAID Type : Use RAID 5 (default) unless you have other concerns. • Bit Rate: Use default bit rate unless you have other concerns.• Retention Day: This depends on RAID type, bit rate and disk size. refer to

Retention Days in the Appendix.

• Local Live View• FPS: Use default FPS. If you use 3rd party cameras, refer to FPS Configurations in

the Appendix.• Enable/Disable Local Live View: If you do not need to monitor the live view locally,

it is recommended to logout NVR3000 local live view to save CPU resources.

• Network Bandwidth• Recommended to use Gbps network. • If you find the network loading is over 500Mbps, use dual LAN ports.

• Video Intelligent (VI)• Activate only the necessary VI on the cameras since VI will heavily increase the

NVR loading.

Before You Start – What You Should Consider

9

In this section, you will learn:

How to configure NVR3000 via the Wizard

Language Selection Storage Check Storage Pool System Basic Settings Time Setup Recording Plan Network Setup Camera Addition

Configure NVR3000 via Installation Wizard

10

1. Once you turn on NVR3000, the Wizard will start automatically and you will see

the Welcome page.

2. Select your language from the drop-down list

3. Click “Next” to go to the next step Storage Check.

A

B

A

B

Wizard – Language Selection

11

1. The system will automatically check your hard drives and show the result

2. If the detected disk number is correct, click “Yes and proceed”

3. If the detected disk number is incorrect, shutdown the system and make sure all the drives

are installed properly.

4. After shutdown, check if you have installed your disks properly, and start NVR3000 to run the

Installation Wizard again.

5. After confirming the disk number, click “Next” to go to the next step Create Your Storage Pool.

A

C

A

A

Wizard – Storage Check

A

B

B

C

12

1. Refer to the RAID Level table below when selecting a RAID level. Ask your IT engineer for help,

if you are not sure what to select.

2. After the selection is done, click “Next”

RAID Level

RAID DescriptionMin.HDD

HDD Usedfor Storage

No Protection, Maximum Capacity

(Non-RAID)

No protection, but maximum capacity.

2 All of HDDs

Good Protection(RAID 5)

Use 1 disk to store the parity function data to provide fault tolerance.

3HDD number minus 1

Better Protection

(RAID 6)

Used 2 disks to store the parity function

data to provide fault tolerance.

4HDD number minus 2

Best Protection(RAID 1)

Best protection. Your data will be mirrored.

2 Half of HDDs

Wizard – Create Your Storage Pool (1)

A

A

13

1. After clicking “Next” , a confirmation window will be prompted as below.

2. Click “Create” , if the statement shown is correct.

3. After the creation is done, the system will start to initiate immediately.

Wizard – Create Your Storage Pool (2)

A

B

B

A

14

1. This page shows the progress of the initiation.

2. After the initiation is done, the system will reboot automatically and will direct you to the next

step System Basic Settings.

Wizard – Initiation

15

1. You can change the server name here The name change will be activated when you

restart NVR3000.

2. You can use the default account by ticking the option “Use Default Password” If you

want to change the password, uncheck this option and input a new password and confirm

the new password.

3. Click “Next” to go to the next step Setup Time.

B

A

C

Wizard – System Basic Settings

A

B

C

16

1. Use the drop-down lists to select your time zone for this NVR3000

2. Use the drop-down lists to select the current time for this NVR3000

3. Click “Next” to go to the next step Recording Policy.

B

A

A

B

C

C

Wizard – Setup Time

Note: Date/Time should be set correctly before recording, or errors may occur when retrieving data.

17

1. Select the best policy for your scenario to have a balanced resource usage for the quality of

recording and local display.

2. When “Always recording” is selected, every image will be recorded.

3. When “Motion recording “ is selected, only motion detected images will be recorded,

and approximately 25%~60% of storage can be saved according to the levels of motion

detection you have set. (Click the icon to read the user manual for more details on

motion detection settings.)

A

Wizard – Recording Policy (1)

B

A

B

18

Recording and Local Display Profile Selection:

1. When “Standard mode” is selected, the system will not set limitations on the recording and

local display.

2. When “High Quality Viewing Mode” is selected, the system will suppress the resources on

the local display to have the recording quality enhanced.

3. When “Recording Capacity Maximized Mode” is selected, the system will close the

resources on the local display to maximize the recording quality.

4. Click “Next” to go to the next step Setup Your Network.

A

D

Wizard – Recording Policy (2)

B

C

A

B

C

D

1. Tick the option Obtain An IP Address Automatically The system will detect your network

environment automatically to see if there is a DHCP server and generate an IP address for you.

2. You can also select Input The IP Address Manually to set up the IP address manually.

3. Make sure there is no DHCP server in the network environment before ticking the option Auto

Assign IP Address For Cameras (Make this NVR as a DHCP server) to make this NVR as a DHCP

server. Ask your IT engineer for help, if you are not sure how to set up.

4. Click “Next” to go to the next step Add Cameras.

19

A

D

Wizard – Network (1)

B

A

B

C

D

C

20

5. You can click “Skip” if you wish to set up the network settings later.

6. After selecting “Skip” , a confirmation window will appear. Click “Shutdown” to turn off

NVR3000. When you turn on NVR3000, it will take you back to this step.

E

Wizard – Network (2)

F

E

F GE

G

21

1. Select “Add Cameras [Simple Mode]” to add cameras by auto scan.

2. After selecting, you will see the list of connected cameras. Select the cameras you’d like to

add and select “Add Selected” and then click “Finish” to complete the installation and

exit the Wizard.

B

A

A

C

Wizard – Add Camera [Simple Mode]

D

B

C

D

22

1. Select “Add Cameras [Advanced Mode]” to add cameras by auto scan with editable

parameters.

2. After selecting, you will see the list of connected cameras. Select the cameras you’d like to add

or select “Select/Deselect All” and click “Apply All” to apply and then click “OK” to

complete the installation and exit the Wizard.

B

A

Wizard – Add Cameras [Advanced Mode]

A B

D

C D

C

23

1. You can also click “Skip” to leave this step, if you wish to add cameras later in the Local

Client’s Setup page.

2. After selecting this option, a confirmation window will appear. Select “Shutdown” and

start from this step later. The system will take you back to this step when you turn on the

NVR3000 again.

3. Or click “Finish” to skip this step and exit the Wizard.

B

A

A

C

Wizard – Add Camera [Skip]

D

C

B

D

24

In this section, you will learn:

How to determine if NVR3000 has been setup

successfully by checking the items:

Camera Connectivity

Live View Status

Time Synchronization

Recording Status

Confirmations

1. Run NVR3000 and click the setup icon to bring out the VMS Setup Console.

2. Click to select the item Maintenance from the left panel.

3. Double click the option Stream Info to check.

4. Check if the total number of the connected cameras is the same as

what you have set up and check the configurations of Stream 1(S1),

such as Resolution, FPS, and Bit Rate

25

Note: After the installation is done, the system will optimize the connected cameras and the settings of resolution, FPS and bit rate might be different from your operation plan. In this case, please change the camera setting after adding camera.

A

B

C

C

A

B

Confirmations – Camera Connectivity

1. Make sure you are on the live view page and check if all the camera live views can

be displayed.

2. Drag and drop the camera from the camera list to the live view area and see if

a moving object can be captured on the screen. The live view image should be shown

no later than 2 seconds.

26

B

A

C

A

C

B

Confirmations – Live View Status

27

1. Make sure you are on the live view page

2. Check if the camera time is the same as the time of NVR3000 The time

difference should be lessen than 40 seconds within one hour.

B

C

B

B C

A

A

C

Confirmations – Time Synchronization

1. Check if the recording icon is shown (Red) on the upper right corner of each live view

window to confirm the image is being recorded.

2. If you are using the motion recording, make sure motions are being detected.

28

Confirmations – Recording Status

29

In this section, you will learn:

Set up the Email Notification

Set up the Rules When Your RAID Fails

Export the Configurations

Logout Local Live View (optional)

Necessary Setups

30

4.

1. Click the setup icon to bring out the VMS Setup Console.

2. Click to select the item Alarm from the left panel.

3. Double click the option Email Notification to set up.

4. In the Email Server Settings you can either input the URL or IP

address of the SMTP server to deliver the email notification when an alarm occurs.

5. If your SMTP server uses the SSL protocol, input the SSL port and check the option “Use SSL” to

enable this function Ask your IT engineer for help, if you are not sure how to set up.

A

A

B

B

C

C

D

D

Necessary Setups – Email Notification (1)

31

6. In the Email Address Settings you can input username and password in your mail server.

And input a valid email address in the Reply Address field as a primary address. The system

will send notifications to this address. More email addresses can be added in the Recipient

Field. Separating the addresses with semicolons. And then input the Email Title and Email

Content of the notifications.

7. Click “Test” and see if you can receive the email notification.

E

F

E

F

Necessary Setups – Email Notification (2)

32

1. Click the setup icon to bring out the VMS Setup Console.

2. Click to select the item Alarm from the left panel.

3. Double click the option Rule

4. An Alarm Rule Setup window will appear.

A

B

B

A

Necessary Setups – Rules for RAID Failure (1)

C

C

5. Add a New Rule: Click the “New” button The system will ask you to input a Rule Name.

After the rule is set, the rule information will be listed here

6. Conditions : Tick the option Disk Error and RAID Failure. When any error occurs, you will be

notified.

7. Actions : Set the actions for the triggered event. Tick the option Email and you will receive the

email notification when the RAID fails. You can also tick other actions for notifications.

33

D

E

D

E

F

G

F

G

Necessary Setups – Rules for RAID Failure (2)

The exported configurations can be very handy when reinstalling the NVR3000.

1. Make sure you have inserted a USB drive into the NVR3000.

2. Click to select the item Maintenance from the left panel.

3. Double click the option Import/Export to set up.

4. Click to select the configuration items

5. Click “Export” to export the selected configuration to the inserted USB drive. It is

recommended to export all the configurations to have the complete information of NVR3000.

34

B

A

C

A

B

C

D

D

Necessary Setups – Export Configurations

35

Congratulations! You have completed all the necessary setups.

1. Click to log out if you do not need to monitor the live view locally to save CPU resources.

2. A dialog box will ask “Are you sure you want to log out from the domain server?”

3. Click “OK” to log out.

4. You can refer to the Appendix - Remote Client for more info if you need to monitor the live

view remotely.

A

A

B

B

Necessary Setups – Logout Local Live View

36

You have learned the following for NVR3000 installation:

● Before You Start

● Configure NVR3000 via the Installation Wizard

● Confirmations

● Necessary Setups

which can help you configure NVR3000 at ease. For more

details, please refer to the NVR3000 user manual.

Click to read the user manual.

To Sum Up

37

In this section, you will learn:

Retention Days

FPS Configurations

Remote Client

Configure the Video Intelligent

Where to Find More Useful Materials

Where to Watch More Demo Videos

Appendix

Appendix – Retention Days (1)

You can refer to the table below for factors that affect the retention days:

38

Shorter retention day Longer retention day

Bit rate High Low

Recording policy Always recording Motion recording

Disk capacity Small Large

Number of disks Few Many

Number of cameras Many Few

Appendix – Retention Days (2)

From the comparison list below, we can see how the different recording policies, Always Recording

and Motion Recording affect the retention days.

• NVR3308

39

Condition: RAID 5, 1080P, 4 Mbps, always recording, 8 x 4TB disks.

Condition: RAID 5, 1080P, 4 Mbps, motion recording (12 hours), 8 x 4TB disks.

Number of Channel Max. Retention Days

16 68 Days

24 44 Days

32 34 Days

48 22 Days

64 17 Days

Number of Channel Max. Retention Days

16 34 Days

24 22 Days

32 17 Days

48 11 Days

64 8 Days

Condition: RAID 5, 1080P, 4 Mbps, always recording, 4 x 4TB disks.

Condition: RAID 5, 1080P, 4 Mbps, motion recording (12 hours), 4 x 4TB disks.

Number of Channel Max. Retention Days

4 58 Days

9 26 Days

16 11 Days

Number of Channel Max. Retention Days

4 116 Days

9 52 Days

16 22 Days

NVR3104

NVR3308

Appendix – FPS Configurations

• The live view FPS will impact the local live view performance.

• If you use 3rd party cameras, refer to the table below to setup your camera resolution and FPS.

40

Stream 1 Stream 2

D1 Camera D1 / 30 FPS QVGA / 15 FPS

1.3MP Camera 1.3 MP / 15 FPS QVGA / 15 FPS

2MP Camera 2MP / 15FPS QVGA / 15 FPS

3MP Camera 3MP / 10FPS QVGA / 15 FPS

5MP Camera 5MP / 10FPS QVGA / 15 FPS

1. Click the icon to go to Surveon VMS page. Click the tag Specifications and check the

Hardware Requirements before installing the VMS Remote Client on your remote

Windows PC.

2. Click the icon to go to the Surveon Download Firmware Page. Find the VMS Remote

Client and click to download.

3. For the remote client installation and operation, click the icon to watch the demo

video and the icon to read the user manual.

41

BA

A B

Appendix – Remote Client

42

1. NVR3000 supports different Video Intelligent (VI) at the same time, including Camera Motion,

General Motion, Tampering, Forbidden Area, Intrusion, Virtual Fence, Missing Object, Foreign

Object, Tailgating, and Go In/Out.

2. Click the setup icon to bring out the VMS Setup Console.

3. Click to select the item VI from the left panel to see various VI

options

4. The VI will use a lot of CPU resources. Select only necessary VI to avoid heavy loading on your

NVR3000. Click the icon to watch the demo video for VI configurations.

B

A

B

A

Appendix – Configure Video Intelligent

43

Appendix - Useful Materials (1)

Go to Surveon’s website: www.surveon.com

You will find the Support section on the upper right corner.

From there you can find demo videos, application notes, the latest firmware, resources,

supported hardware lists and many more.

The NVR3000 Training Program includes the comprehensive training materials:

NVR3000 Deployment Guide: learn how to choose NVR3000 for your projects.

NVR3000 Installation Guide: learn how to install NVR3000.

NVR3000 Operation Guide: learn the daily operations of NVR3000.

NVR3000 Troubleshooting Guide: find solutions for some common issues.

Find the training materials here:

http://www.surveon.com/Partner/training-materials.asp

44

Appendix - Useful Materials (2)

Find NVR3000 demo video, FAQ, user manual, datasheet, brochure, AE spec, and more on the product page: http://www.surveon.com/product/NVR3104.asphttp://www.surveon.com/product/NVR3308.asp

45

Appendix - Useful Materials (3)

NVR3000 pre-installs the latest Surveon enterprise VMS.Find all VMS related information: http://www.surveon.com/vms/index.aspFind all CMS (SCC) related information: http://www.surveon.com/vms/scc.asp

46

Appendix - Useful Materials (4)

Demo Video Topic

NVR3000 Installation Wizard

NVR3000 Access from PC Remote Client

NVR3000 Access from Web and Mobile Client

NVR3000 Access from Internet Remote Client

NVR3000 Playback

47

Click the following icons for demo videos to learn more about the NVR3000 operations.

Appendix – NVR3000 Demo Videos (1)

Demo Video Topic

NVR3000/5000 Built-in VI

NVR3000 Video Search by VI Playback

NVR3000/5000 Recording Policy

NVR3000 PTZ Camera Control

48

Click the following icons for demo videos to learn more about the NVR3000 operations.

Appendix – NVR3000 Demo Videos (2)

Click to watch more demo videos.

49

Surveon Official Website

www.surveon.com

Technical Support

support@surveon.com

Sales Contact

sales@surveon.com

Contact Surveon