SW-AHMA Spring Conference

MORs

Preparation Tips Q&A

May 10, 2018

1

PREPARING FOR PREPARING FOR AN MORAN MOR

Preparation Tips

• We know that implementing new HUD guidance and

requirements is time-consuming, can require training,

and often is low on the “to do” list since it competes

with day-to-day property management tasks.

• As a result, implementing changes is often postponed

or overlooked...until it is time for the MOR.

• Some properties have gone almost 7 years since their

last MOR. This can make catching up daunting.

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Preparation Tips

Assess your circumstances, and then create and prioritize a

“to do” list or plan of action.

Wh d h th t i k f i ifi t Fi di ? F•Where do you have the most risk for significant Findings? For

example:

o HUD priorities- EIV use, Improper payments, VAWA

oTenant protection- criminal screening, wait list management,

eviction notices

oProperty conditions curb appeal unit conditionsoProperty conditions- curb appeal, unit conditions

• What can you complete quickly, and what will take significant

time and effort?

Preparation Tips

• What resources do you have? Can you split work (e.g.

policy or form updates) with a neighboring property? Is p y p ) g g p p y

it worth buying a forms package versus spending the

time making the updates? Do you need a consultant?

• Once you’ve done an honest assessment and

developed a plan of action, set realistic deadlines for p p ,

the completion of each task.

3

Recommended Preparation

• When you receive notice of the MOR walk the entire exterior and common

areas of your property, make a punch list, and address what you can.

Remember we assess “general appearance & security ” which is differentRemember, we assess general appearance & security, which is different

than what a REAC inspector assesses.

• Find your last REAC inspection and make sure that all EH&S deficiencies are

still corrected. Sample non-EH&S deficiencies to confirm they are corrected.

This is exactly what SHCC will do during the MOR.

If ’t fi thi t ll b tt h h t l i f• If you can’t fix something, tell us, or even better show us, what your plan is for

fixing the item. This could include copies of bids, new contracts, etc.

Recommended Preparation

• Security- be aware of what kinds of activity is occurring at your

property, safety measure you have in place (lighting, tenant

meetings coordination with local law enforcement etc ) and howmeetings, coordination with local law enforcement, etc.), and how

you address criminal events (e.g. copies of lease violations or

eviction documents).

• Prepare for the exit interview and close-out meeting. This is your

chance to offer anything we should be aware of. By the end of the

MOR everyone is tired Preparing in advance helps ensure that youMOR everyone is tired. Preparing in advance helps ensure that you

don’t forget to mention or provide something to us that you believe

is important (e.g. status of overhoused units).

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RESPONDING TORESPONDING TOFINDINGSFINDINGS

You have 30 days to

submit a submit a response to

any MOR Report

Findings

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•You must complete and

submit all of the required

ti ti f h

RESPONDING TO FINDINGS

corrective actions for each

Finding.

•When in doubt, call and

ask for clarification.

•Additional time can be

granted if we see a good

faith effort to respond.

RESPONDING TO FINDINGS

• You do not need to copy/paste the MOR Report or entire

Finding into your response.

• For ease of review, we recommend that you organize your

response by Finding:

• A cover page that notes the Finding (e.g. Finding #1- A.1 regarding

exterior deficiencies), includes any required certifications, and lists

what else is being forwarded for that Finding.

• Directly behind that page should be the revised policy, updated form,

completed work order, etc. that is accompanying the certification.

• Repeat for each separate Finding.

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DISCUSSION / Q&ADISCUSSION / Q&A

Discussion / Q&A

Open Q&A. Ask any question, including questions

on:

• Income & Assets- recurring gifts, pensions, & EBT cards

• EIV

• Over/Under housing

• Income Limits

• Unit Inspection Documentation

• Industry standard repairs

• Criminal screening documentation

7

THANK YOU

Nancy McIlhaney

Director of Compliance

Nick Vranes and Chris Petty

Compliance Managers

Email: nancym@shccnet.org

QUESTIONS?QUESTIONS?

nicholasv@shccnet.org

chrisp@shccnet.org