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SWAPCARD USER GUIDE FOR EXHIBITORS

Date post: 14-Feb-2022
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SWAPCARDUSER GUIDE FOR EXHIBITORS

STEP 1

-

LOGIN

You will receive an e-mail from

« [email protected] » with a button

redirecting to a login page. Your account is

automatically pre-created when you

registered on the website.

A window will then suggest that you create

a password to secure your account.

If you didn’t received the email please check your SPAM. If is not there send us an email and in same time whitelist the email address « [email protected] »

1. LOGIN FROM THE INVITATION EMAIL SENT FROM [email protected]

2. LOGIN FROM THE WEB APP ( FOR THE 1ST TIME)

1. If you checked your spam box and did not receive any email from Swapcard, please click on https://app.swapcard.com/event/aeip-final-event

Then, click on « JOIN THE EVENT »

2. Your account is automatically pre-created by the platform after your registered.

Enter the email you used to register to theevent.Then, a window will then suggest you to create a password for your account.

2. LOGIN FROM THE WEB APP ( WHEN YOU HAVE ALREADY AN ACCOUNT)

1. If you checked your spam box and did not receive any email from Swapcard, please click on https://app.swapcard.com/event/aeip-final-eventThen, click on « JOIN THE EVENT »

2. Enter the email you used to register to the event and the password you’ve created before.Then, click enter to connect.

Note : If you have forgotten your password after entering your email, click on Send me a magic link. You’ll receive in your mailbox an email to reset your password.If you need any help, please contact [email protected]

WELL DONE! YOU NOW HAVE ACCESS

TO THE AEIP FINAL EVENT!

STEP 2

-

EDIT YOUR PROFILE

EDIT YOUR PERSONAL PROFILE

THERE ARE 2 WAYS FOR YOU TO ACCESS YOUR PROFILE.

9

1

2

To edit your profile, click “Edit” or “Add” next to

the information section you want to edit.

Here is the information you can edit:

● Personal information

● Biography

● Social Media

● Contact details

● Company

● Additional fields added by the organizer

ACCESS YOUR EXHIBITION

STAND

Once your personal profile is created, you can visit your stand

1. By clicking on on your company logo in the Exhibition section 2. By clicking on the button « Exhibitor center » in the drop down

menu to access your exhibition profile

YOU CAN UPDATE/EDIT

YOUR EXHIBITOR

PROFILE

To edit the information on your exhibition profile( your company description, contact details,adddocuments etc) simply click on the EDIT or ADD.

ADD/REMOVE TEAM MEMBERS

To manage the members attached to your exhibiting entity, go to "Team Members". You can then view all your collaborators, delete or add them.

To add a member, click on the button at the top right of your screen.

If this person already has a Swapcard account, they will automatically be attached to your exhibitor account.

If this person does not have a Swapcard account, indicate at least his first and last name so that an account can be automatically created for him.

STEP 3

-

HOW TO MANAGE YOUR

MEETINGS

HOW TO MANAGE MY MEETINGS

FROM EVENT INTERFACE

If you see time slots appearing on your exhibitor

profile, it means that the organiser has allowed

scheduling meetings on this event. By clicking on

your profil a participant can view the appointment

slots for which you are available.

You can manage your availabilities going on your profile from the "My Event“ – “My meetings”. You can view your appointments, cancel them and manage your availability. Be careful! A meeting slot is blocked

when a request is made or received,

even if it is not validated.

15

MEETING MANAGER FROM YOUR BACK OFFICE

To view and manage all the meetings of your team, go to

the « Meetings » tab of the menu sidebar.

In this section you can:

• Display the meetings of one or all members of your

team

• Filter meetings by status: Pending, Validated or

Cancelled

• Assign an appointment request to a member of your

team: click on the chosen appointment, then in the

window that appears, enter the name of your

collaborator, then validate.

• Cancel an appointment request: click on the

appointment you have chosen, then in the window that

appears, select

ASSIGN A TEAM MEMBER TO A MEETING

In your exhibitor center, you can manage yourteammates meetings.

Go to the « Meetings » tab and see all your team meetings during the event.

To assign or change a teammate to a meeting, click on the meeting and choose the team member you want to assign.

HOW TO RUN MEETINGS 1 TO MANY BY USING THE ROUNDTABLE OPTION

With Roundtables, any exhibitor will have the possibility to organise a small information session to present his/her stand during networking times on 30 June.

All Speakers of the session and all Organisation members are moderators of the Roundtable, who will have specific rights when joining the call. They can use on-screen actions to be able to:- Mute anyone in the call- Remove someone from Stage - ie: Deactivate the participant's

camera- Kick anyone out of the call- Only Moderators can share their screen in a Roundtable

Roundtables are set up by the organiser. As a

speaker of the session you have moderator rights

with the ability to mute, remove people from stage

(remove their camera) and exclude them from the

roundtable.

A Roundtable can have Moderators and up to

100 participants (moderators included).

8 max with their camera on and 50 max

with their microphone on at the same time.

Setting up1

Capacity2

HOW TO RUN MEETINGS 1 TO MANY BY USING THE ROUNDTABLE OPTION

To access your Interactive Information Session / Roudtable (if any), you need to click on the button “Interactive Information Sessions” on the home page/tool bar.

You will then find the list of all the information sessions that are scheduled during networking times. Click on your session and click on « JOIN ».

You will be able to connect 20 minutes in advance to test all the functionnalities of the rountable.

HOW TO RUN MEETINGS 1 TO MANY BY USING THE ROUNDTABLE OPTION

By clicking on “Enter Full Screen”, you will access the Live Discussion.This way, you will be able to see if the audience have questions by clicking on “Questions”.

Once connected, you will be muted and your camera will be off by default.

You will have the possibility to share your screen, to see the participants and to record the meeting by clicking on the 3 dots.

20

EXHIBITOR AREA / SHARED CONTACT

By going to the "Shared Contacts" tab, you can view all

the contacts collected by you and your team before,

during, and after the event.

Only the contacts of your collaborators who have enabled

the contact sharing option will be displayed, in addition to

yours. Check that all your collaborators have activated it.

HOW TO USE OTHER

FEATURES OF THE

PLATEFOME

22

All sessions are located in the "Agenda " section. You have the possibility to bookmark the sessions that interest you to create yourpersonalized agenda. By clicking on a session, visualize who is leading it.

EVENT AGENDA

NB: During Networking Times on 30 June, you will be able to register to Information Sessions held by some exhibitors.

There are several ways to access

an ongoing live session.

From your Event Home, click the “Live” button. If there

is a live session, the live button should also be present

as a tab on the top navigation bar.

You will get redirected to the ongoing session, or the

following one if nothing is happening at that time.

You can also access it from the “AGENDA” or

“My Event” tab. Click on the ongoing session

to reach the session page.

HOW TO ACCESS AN ONGOING LIVE SESSION

1

2 As soon as the session begins, the video will be displayed at the top of the session page and will start automatically (except on Safari for which you will have to click on "Play").

NB: LIVE button will be active only on 30 June

CHAT/Q&A DURING LIVE SESSIONS

24

When selecting a session, you can click on “Live Discussion” on the bottom right of the page to chat with other attendees, ask

questions to the speakers, and answer polls if any.

You can react and answer to other people’s messages, or delete your message by clicking on the three dots next to it.

Questions will be sorted by upvotes where the most liked questions will rise to the top.

25

My Schedule

My Event

MY EVENTCreate your own agenda! Bookmark the sessions you don’t want to miss!

The tab “My Event”

allows you to see your

own schedule. Here

you can find the

sessions you

bookmarked, your

confirmed meetings

and more.

You can find sessions by using the search bar and filters

located on the left side of the screen.

ASK OUR SPEAKERS

26

Send you questions in advance to get them answered Live during the sessions.

If you have any questions regarding one of the sessions being held on 30 June, select the session on the left

side of the screen and write your question by indicating to who your question is adressed.

NETWORKING LOUNGE

27

You can have an open discussion with all participants by clicking on the tab

Networking Lounge during breaks, networking times or during the event.

28

Find out who to meet!

1. Sort the attendees to see the most

relevant results.

2. Click on a participant to view their

information

3. Send a connection request to qualified

profiles

AI & Matchmaking

1. Fill in your profile information

2. Enter your search criteria

3. Add the profiles that interest you

A personalized connection request (with message)

will be 4 times more likely to succeed.

The more data you enter into the platform, the more

efficient the matchmaking will be.

WHO TO MEET

21 3

1

2

3

Video meetings

Video calls

You can choose to have a virtual

meeting with someone else.

4

When your meeting request is

confirmed, the button « meeting

call » appears 1 hour before the

meeting, on the profile (only if

meeting confirmed).

Your meeting will also appear in

« My Event », your personal

schedule.

From a private chat discussion, you

can directly call someone with the

camera button.

You can also share your screen.

29

VIDEO MEETINGS AND CALLS

30

App

You will receive a notification in your home pageNOTIFICATIONS


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