2009© Symphony Services Corp. | Proprietary & Confidential
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Comprehensive Product Engineering Services
Commercial-Grade Software
Complete Product Development
Lifecycle capabilities
Strategic Consulting
Strategic and operational
guidance for transformation and
globalization
Embedded Systems and Software
Complete Product Development
Lifecycle capabilities
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2009© Symphony Services Corp. | Proprietary & Confidential
Symphony Services – Credentials
Top-notch Staff and Quality Standards
World-class talent with over 3,500 employees Process maturity rated at CMMI Level 4 6 Sigma process proficiency Strong IP Protection: ISO 27001 certified ITIL Compliant (ISO 20000) and SAS70 Certified infrastructure Certified Agile Development personnel Approximately 600,000 sq ft across 6 delivery centers
Industry Leadership• Ranked #1 Software Engineering Outsourcing Provider
Two Years in a Row by Black Book of Outsourcing 2009 “Best Offshore Product Development Partner” by
Global Service 100 & Four-time GS100 Top Ranked Engineering Outsourcing Provider and
“Top 50 Best Managed” in 2007 by Black Book of Outsourcing 3
Exceptional Delivery Record Commercial Grade Product Engineering DNA & Focus
More than 150 clients
More than 300 products under management
1,000+ product releases delivered in 2007/8
1:1 Onshore/Offshore productivity
2009© Symphony Services Corp. | Proprietary & Confidential
Delivering Innovation for Clients
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• Innovation Resource Council– Mission: to provide structured,
sustainable ecosystem where ideas can be harvested, incubated and implemented
– Process & product enhancements• Recent Results
– 5 whiteboard-to-market releases– 33 Patents filed jointly/on behalf of
clients– 4000+ innovation ideas generated– 600+ implemented
, Symphony team identified initiated and 6 developed a new product which generated $ M
in first year revenues for a systems management client
2006 Best Performance Management Product
Network World Top 10 Product for Next-Generation Datacenters 2007
NetIQ AppManager 7
Mimosa NearPoint2008 Magic Quadrant “Visionary”
Information Server
2009© Symphony Services Corp. | Proprietary & Confidential
CONTROLSemi Capital Equipment
Process ControlMotion Control
SEMICONDUCTORProcessors
SOC
STORAGESAN/NAS
ILM Appliances
DomainSpecific
DomainAgnostic
COMMUNICATIONSWireline & Wireless
Network InfrastructureBroadband
DEVICESMultimedia
MobileIndustrialMedical
Embedded Software & Systems Focus
MIDDLEWARE LAYER
Protocols & Communications/ Messaging Framework Application & Security Frameworks
HARDWARE LAYER
Analog, Digital, Mixed Signal & RF Boards FPGA & ASIC µP & µControllerDSP NP Bus, IO & Peripherals
APPLICATION LAYER
Service Frameworks – JVM, SCE, Codecs, Signal Processing Tool Chain & IDEService Interfaces – Audio, Display, UI, Communication, Resource, IO, Power Management
PLATFORM LAYER
Device Driver BSP Kernel and OSHardware Abstraction & Platform Services
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2009© Symphony Services Corp. | Proprietary & Confidential
Sample Client Landscape
Embedded & Systems SW & HW
ISVsSoftware Enabled
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2009© Symphony Services Corp. | Proprietary & Confidential
Embedded Systems & Software: Full Lifecycle Capabilities
Market Requirements Product Requirements Product Roadmap Gap Analysis Proof of Concept Release Planning Level 2 & 3 Tech
Support
Use Case/Design Patterns
System Design Design Feasibility
Analysis Prototyping Reference Designs
Validation & Verification– Test Plan Development– Interoperability testing– PSR Testing– Acceptance Testing – Test Automation Planning
and Scripting
Incremental Enhancements
Bug Fixing Patch Release
Management
Design & Implementation Unit & Integration Testing Technical Documentation
Customization Migration Porting
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2009© Symphony Services Corp. | Proprietary & Confidential
Flexible Engagement Models for Optimal Results
Contract Insourcing
Consulting Projects Dedicated Teams
Total Product Line Management
Captive Transfer
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2009© Symphony Services Corp. | Proprietary & Confidential
Strategic Contract Staff Augmentation
• Providing the best available talent to work at your site under your direction to achieve desired goals
• Our unique focus and seasoned expertise allows us to provide qualified consultants quickly
• A Nationwide database of Domain qualified consultants available
• Staff augmentation projects include participation at any and all stages of the engineering lifecycle
• Unique satisfaction guarantee programs supported by proven suggested tools and processes
2009© Symphony Services Corp. | Proprietary & Confidential
Flexible Engagement Models for our Clients
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• Consulting Services– Transformational Consulting– R&D Effectiveness Study– Modernization Consulting
• Global Operations Centers– Dedicated PDLC teams– Design, development, QA/Verification, Support, PS, etc. – Symphony provides a Build-Operate-Transfer (BOT) model for clients looking to invest
in offshore development and who may want to establish or extend their own captive
• Product Line Management– Symphony “acquires” product lines and provides ongoing development and support
under a revenue sharing structure
• Captive Transfer– Symphony will acquire and operate a client’s captive center and guarantee improved
productivity and performance for ongoing services
2009© Symphony Services Corp. | Proprietary & Confidential
Thank you for your time
Monica MckeenSr. Account ManagerOffice: 978.256.1113 x7605Mobile: [email protected]
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