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* Material for this Presentation Borrowed from United Way

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What are Outcomes?

Outcomes are results or effects.They are benefits or changes forindividuals or populations during orafter participating in programactivities.

They are influenced by a programs

outputs. Outcomes may relate tobehavior, skills, knowledge,attitudes, values, condition, or otherpoints.

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What are Outcomes?

Outcomes are the overallresults of your program. They

describe how the populationyou work with is influenced byyour work.

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Three Types of Outcomes

Initial/Short-Term - outcomes we can seeimmediately after the program ends

Intermediate- outcomes we can see around 3-6months after the program ends

Longer-term- outcomes we can see 1 year or

more after the program ends.

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Differences in Types ofOutcomes

Short-Term Intermediate Long-Term

Change in:

Knowledge

Skills

Att itude

Motivation Awa reness

Change in:

Behavior

Prac tic es

Polic ies

Proc ed ures

Change in:

Environment

Soc ia lConditions

Ec onomicConditions

Politic a lConditions

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What are NOT Outcomes?

Recruiting and training staff, purchasing newequipment, or any other support ormaintenance activities.

Number of people who participate

Participant satisfaction

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Outcomes should be...

Always connected to your targetpopulation/group

Mostly a result of your program and its goals A good measure of your programs success

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Outcome Examples

Type of Program Outcomes

Education andsupport for orphans

Children show good physical,mental, and language skills for their

age

Children are prepared for furtherschool

GED Preparation Participants get their GEDcertificate

Within 1 year after getting theirGED, participants are accepted intouniversity

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What can help you knowwhat your outcomes are?

Review program materials

Talk with program staff and

volunteers who work directly withparticipants

Meet with key volunteers from your

advisory board and relevant groups

Talk with current and pastparticipants

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What can help you knowwhat your outcomes are?

Review any complaints

Talk with organizations that participants go toafter they finish your program

Collect information from organizations thatprovide similar services

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Measuring Outcomes

We need to decide what information weneed to tell us how successful our program is

We call the information that measuresoutcomes an outcome indicator.

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Indicators

Indicators are specific, observable(you can seethem), and measurable changes that show usthe achievement of our outcome

Indicators are also the specific statistics (forexample, the number and percent attaining theoutcome) that the program will find to show its

success

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Examples

By the end of the training, 75% of participants willincrease their knowledge of HIV/AIDS prevention by 80%.

At the end of six months following the workshop, 80% of

participants will have contacted each other at least oncefor help with their homework.

At the end of one year after the program, 40% of thestudents will have jobs working with a computer.

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Any Questions?