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docuBridge 5.7

October, 2015

© LORENZ Life Sciences Group

System Requirements

Specification

System Requirements Specification - docuBridge 5.7 Disclaimer

© LORENZ Life Sciences Group 2

Disclaimer

© 2015 LORENZ Life Sciences Group

All rights reserved in whole or in part and in all forms of media throughout the world. Any rights

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Except as stated above, no part of this document may be reproduced, stored in a retrieval

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Trademarks

The following trademarks of other companies may appear in this document:

Microsoft is a registered trademark of Microsoft Corporation in the United States and/or other

countries

Microsoft Windows including all versions are registered trademarks or trademarks of Microsoft

Corporation in the United States and/or other countries.

Acrobat is a trademark of Adobe Systems Inc.

All other names of products or companies mentioned in this document are trademarks or

registered trademarks of their respective owner.

System Requirements Specification - docuBridge 5.7 Table of Contents


Table of Contents

Disclaimer ................................................................................................................................ 2

Table of Contents .................................................................................................................... 3

1. Getting Started ................................................................................................................. 5

1.1 Introduction ................................................................................................................. 5

1.2 How this document is organized .................................................................................. 5

1.3 Target Audience .......................................................................................................... 5

1.4 Terms & Definitions ..................................................................................................... 5

2. General System Overview ............................................................................................... 7

2.1 The docuBridge System Architecture .......................................................................... 7

2.2 The Choice is Yours .................................................................................................... 8

3. System Design Scenarios ............................................................................................... 9

3.1 Introduction ................................................................................................................. 9

3.1.1 Primary Server ..................................................................................................... 9

3.1.2 Primary + Extension Server(s) ............................................................................. 9

4. Primary Server Requirements ....................................................................................... 11

4.1 Hardware Requirements ........................................................................................... 11

4.2 Software Requirements ............................................................................................. 11

5. Client Requirements ...................................................................................................... 13

5.1 Hardware Requirements ........................................................................................... 13

5.2 Software Requirements ............................................................................................. 13

6. Operating System Support ............................................................................................ 15

6.1 Application Client Operating Systems ....................................................................... 15

6.2 Application Server Operating Systems ...................................................................... 15

6.3 Use of Virtualized Environments ............................................................................... 16

6.4 Use of Terminal Emulation Environments ................................................................. 16

7. Database Support .......................................................................................................... 17

7.1 MS SQL Server ......................................................................................................... 17

7.2 ORACLE ................................................................................................................... 17

7.2.1 ORACLE Database Server................................................................................. 17

7.2.2 ORACLE Data Access Components (ODAC) ..................................................... 18

System Requirements Specification - docuBridge 5.7 Table of Contents


8. IIS Support ...................................................................................................................... 19

9. Content Management Systems ..................................................................................... 20

9.1 Documentum ............................................................................................................. 20

9.1.1 Documentum DFS – Webtop ............................................................................. 20

9.1.2 Documentum DFC – Webtop ............................................................................. 20

9.2 SharePoint (Native) ................................................................................................... 21

9.3 Mastercontrol (Native) ............................................................................................... 21

9.4 QUMAS ..................................................................................................................... 21

9.5 FirstDocs (on Documentum) ..................................................................................... 22

9.6 nextDocs (on SharePoint) ......................................................................................... 22

9.7 LiveLink/OpenText .................................................................................................... 22

9.8 Optimal Systems ECM .............................................................................................. 22

9.9 Veeva Vault............................................................................................................... 22

9.10 M-Files ...................................................................................................................... 23

10. Other Applications...................................................................................................... 24

10.1 LORENZ eValidator .................................................................................................. 24

10.2 LORENZ docuRender ............................................................................................... 24

10.3 Adobe Acrobat .......................................................................................................... 25

11. Appendix: Support Status .......................................................................................... 26

12. Revision History ......................................................................................................... 27

System Requirements Specification - docuBridge 5.7 Getting Started


1. Getting Started

1.1 Introduction

This document describes the system requirements for docuBridge and outlines the general

architecture of the docuBridge platform. It lists System Design Scenarios and lists support

levels for various important 3rd party components.

1.2 How this document is organized

This guide is organized in chapters plus appendices:

Chapter 1 contains general information about the document and its use.

Chapter 2 contains an overview of the docuBridge System Architecture

Chapter 3 contains supported System docuBridge Design Scenarios

Chapter 4 contains the hardware and software requirements for the docuBridge Primary

Server

Chapter 5 contains the hardware and software requirements for the docuBridge Client

Chapter 6-10 contains certified and supported Systems and Components

Appendices list the support levels for 3rd Party Components.

1.3 Target Audience

This document is targeting the experienced IT Person who is tasked with system sizing for a

docuBridge system, installing a docuBridge system on a single server or evaluating the

technical background of docuBridge for planning or decision making processes.

This document may also be of interest to a Project Manager or Department Manager with a

casual understanding of IT Technology who wants to gain insight on the technical platform a

docuBridge system is operated on.

1.4 Terms & Definitions

The following list defines some terms and definitions used throughout the scope of this

document.

Component Description

Primary Server The docuBridge Primary Server is the core of the docuBridge system where all available services are hosted and executed.

Extension Server

The docuBridge Enterprise Edition supports the addition of Extension Servers to the system.

Those servers can be configured to host distributed Job Service Instances.

System Requirements Specification - docuBridge 5.7 Getting Started


Database Server The docuBridge system requires a database to store data. The Database Server hosts this database and makes it available to the docuBridge system.

Instance

An Instance represents a logically configured set of related services connecting to one CoreServices. One docuBridge System consists of one Instance with services hosted on one physical server or distributed across multiple servers (Job Service).

Table 1-1

System Requirements Specification - docuBridge 5.7 General System Overview


2. General System Overview

2.1 The docuBridge System Architecture

Figure 2-1

The docuBridge System is based on a Service Oriented Architecture (SOA). Unlike previous

versions of docuBridge, the introduction of Services separates – for the first time – the business

logic of specific tasks from the user interface and encapsulates each task in a better

manageable entity.

The result is a system that is scalable to the actual needs– the set of services required to

operate a docuBridge system is clustered into an Instance. Instances can be operated on a

single physical server or spread across several physical servers to provide redundancies and

increase performance.

The service-oriented approach also makes the system easier to validate: updates to the

system can now be issued to a specific, independently versioned Service or set of Services.

When implementing such an update, the impact on the system is easily determined and re-

validation of the system can be controlled by an appropriate risk assessment.

Also, the service-oriented approach reduces the workload on the end user’s system – either

the local PC or a terminal services environment: the client is no longer performing heavy-duty

tasks with local resources, thus eating up valuable memory and CPU cycles – it will simply

issue a job to a centralized service that will then take care of the actually processing. The end

user may even shut down his system after the job request has been send!

The general performance of the system should increase: the fact that in many cases less

information is transferred over the network because the majority of the work is moved to the

Services means a higher throughput than ever before. Take publishing as an example: in the

past, the client requested all content files, transferred them over the network to the local

machine and eventually published back to a network drive. Twice, the data had to cross the

network lines – with a centralized Service taking care of the publishing, network transfer is kept

in a controlled, usually high-bandwidth environment, the corporate service center!

Last but not least, the service-oriented approach also supports tightened security, paying

tribute to the needs of many of our customers: all information in the system is accessed through

System Requirements Specification - docuBridge 5.7 General System Overview


the system. Publishing, for example, will take place centrally so no content files are transferred

to a local PC and the result will be stored in a centralized location. Access to this location now

is governed by access privileges, not simply physical access to the machine as such.

2.2 The Choice is Yours

The Service Oriented Architecture offers possibilities – and the good thing about it is that each

customer can choose how far to go: the system will run perfectly fine in a Single Instance

Environment on a single server, just like past versions did – or you might be looking into a

slightly larger system…

Customers installing into a Single Instance / Single Server Environment will still benefit from

many of the features lined out above. Additionally customers have the possibility to grow at any

time. When your existing implementation becomes too small, add processing capabilities. If the

system currently meets your expectations, there is no need to change it.

System Requirements Specification - docuBridge 5.7 System Design Scenarios


3. System Design Scenarios

3.1 Introduction

The docuBridge platform offers a variety of possible scenarios when it comes to designing the

environment the software is operating in. With this release of docuBridge, LORENZ supports

the following scenarios:

Primary Server

Primary Server + Extension Server(s)

Should you require assistance with the selection of an appropriate scenario or want to use a

scenario not lined out here, please contact LORENZ Support for assistance.

3.1.1 Primary Server

This scenario includes a single Server hosting the primary instance. This is what you will get by

installing the system without any customizations. The database may be on the same server or

on an external server. You can have several such servers at your site (for example to separate

testing from production). They will all operate independently of each other.

Figure 3-1

3.1.2 Primary + Extension Server(s)

Instead of running two docuBridge 5.7 instances on one server, you can decide that you want

to run both instances on separate servers. The database may be on one of these servers or on

an external server. As docuBridge is able execute jobs in parallel on one JobService this

scenario can be used to distribute the load on the Primary Server. This configuration allows to

e.g.

separate Publishing Jobs from Imports Jobs

distribute parallel Publishing on different machines to increase the overall performance

to make sure that one JobService is always available for Publishing or Import Jobs

etc.

In the following picture, the extension server runs an extension instance with a JobService only.

The primary instance on the primary server also runs a JobService.

System Requirements Specification - docuBridge 5.7 System Design Scenarios


Figure 3-2

System Requirements Specification - docuBridge 5.7 Primary Server Requirements


4. Primary Server Requirements

4.1 Hardware Requirements

The hardware listed below is sized to ensure proper operation of a docuBridge system, leaving

enough processing power to the system to satisfy the operation in small to medium

environments at a reasonable performance.

Component Minimum Recommended

Processor Dual-Core Processor Quad-Core Processor or better

RAM 4 GB 8+ GB

Display Configuration

As required. The docuBridge Primary Server does not have any specific requirements towards the display capabilities of the system.

Network Protocols

TCP/IP

Network Speed 100 MBit/Sec. 1000 MBit/Sec or above

Table 4-1

As always, these suggestions for sizing the hardware of a server shall be treated as guidance

and should be pursued with reasonable foresight of potential system growth.

4.2 Software Requirements

The software listed below names the required items that need to be present in order to install

and operate a docuBridge Primary Server.

Component Status / Comment

Operating System

An Operating System for the docuBridge Primary Server is required. Depending on your corporate policies and the intended size of the system, you may choose from any of the Operating Systems listed in chapter 6.

IIS Internet Information Server must be installed. Please see chapter 8 for more information.

System Requirements Specification - docuBridge 5.7 Primary Server Requirements


Browsers

The following browsers have been tested and are supported in this release. Even though a specific version of a browser is not listed, it still may work (especially for browsers with rapid release cycles such as Chrome, Firefox).

Internet Explorer: 9, 10, 11

Firefox: 27.0 – 41.0

Chrome: 34.0 – 46.0

Note:

JavaScript must be enabled on all browsers For best performance:

− 'Disable script debugging' in the browser's config options must be checked;

− Caching on Internet Explorer must be activated.

MSMQ Microsoft Message Queue Server (MSMQ)

.NET Framework Version 4.5 or higher

ORACLE

In case you are using ORACLE as an RDBMS and your ORACLE Database is installed on a dedicated server, you need to ensure the availability of an appropriate ORACLE Client layer.

ORACLE Data Access Components (ODAC) for .Net 4

The Oracle Instant Client needs the “Microsoft Visual C++ 2010 Redistributable Package” to be installed in order to run properly.

Please also refer to chapter 7.2.2

Table 4-2

System Requirements Specification - docuBridge 5.7 Client Requirements


5. Client Requirements

5.1 Hardware Requirements

The hardware listed below is sized to ensure proper operation of a docuBridge Client in a

typical office environment, leaving enough processing power to the system to satisfy the

operation typical business applications while working with docuBridge.

Component Minimum Recommended

Processor Single-Core Processor Dual-Core Processor or better

RAM 2 GB 2+ GB

Display Configuration

Single Monitor, 1280 x 1024 Pixel Single Monitor, 1920 x 1200 Pixel or dual-monitor environment.

Network Protocols

TCP/IP

Network Speed 100 MBit/Sec. 1000 MBit/Sec

Table 5-1

As always, these suggestions for sizing hardware shall be treated as guidance and should be

pursued with reasonable foresight of potential system growth.

5.2 Software Requirements

The software listed below lists the required elements that need to be present in order to operate

the docuBridge system.

Component Status / Comment

Operating System

The docuBridge software is a Microsoft Windows-based application that utilizes technologies available on modern Windows Platforms such as Windows 7 or Windows Vista.

Note: For a complete list of Operating Systems and their current status please also refer to chapter 6

.NET Framework

Version 4.5 or higher

System Requirements Specification - docuBridge 5.7 Client Requirements


Content Viewing

Possible Tools:

Adobe Acrobat (Standard or Professional. See chapter 10.2) Image Rasterizing (Provided via Installation Package)

Requires the “Microsoft Visual C++ 2010 Redistributable Package” to be installed on the System

Adobe Reader1

Browser

The following browsers have been tested and are supported in this release. Even though a specific version of a browser is not listed, it still may work (especially for browsers with rapid release cycles such as Chrome, Firefox).

Internet Explorer: 9, 10, 11

Firefox: 27.0 – 41.0

Chrome: 34.0 – 46.0

Note:

JavaScript must be enabled on all browsers For best performance:

− 'Disable script debugging' in the browser's config options must be checked;

− Caching on Internet Explorer must be activated.

Table 5-2

1 Please note that Adobe Reader provides only viewing functionalities for content in the Submission Workbench.

System Requirements Specification - docuBridge 5.7 Operating System Support


6. Operating System Support

In the following tables we list the system versions that are Certified, Support and Not

Recommended.

Note:

All other system versions are Not Supported.

6.1 Application Client Operating Systems

LORENZ requires the production versions of the docuBridge Client to be installed on a Client

Operating System. In order to simplify system testing, it is possible to install a docuBridge

Client directly on the docuBridge Application Server this cannot be used for productive

compilation and/or publishing.

Operating System Status

Windows 8.1 Certified

Windows 7 incl. Service Packs Certified

Windows Server 2012, 2012r2 incl. Service Packs (as Terminal Server)

Certified

Windows 10 Supported

Windows Server 2008 incl. Service Packs Supported

Windows 8 Supported

Windows 7 Supported

Windows Vista SP2 Supported

Table 6-1

6.2 Application Server Operating Systems

LORENZ requires the production version of the docuBridge Application Server to be installed

on a Windows Server Operating System. The installation of the docuBridge Application Server

on a Windows Client Operating System is not supported for productive compilation and/or

publishing.

LORENZ does not support the Installation of docuBridge on Windows Server Operating

Systems derived from any not supported constellations.

Operating System Status

Windows Server 2012 R2 Certified



Table 6-2

System Requirements Specification - docuBridge 5.7 Operating System Support


6.3 Use of Virtualized Environments

LORENZ supports the use of virtualized environments, both for the docuBridge Application

Server and the docuBridge Client. Our own testing is, in part, performed on such environments.

However, LORENZ does not formally certify any virtualization platform because we consider

these platforms to be transparent, i.e., we expect the virtualization environment with an

installed supported or certified operating system to perform identically when compared to the

same operating system installed into a physical environment.

Nevertheless, LORENZ would like to remind customers that there are certain techniques that

can be applied to virtualized environments which may cause issues with the licensing engine of

LORENZ docuBridge. The hardware code for docuBridge is calculated based upon a

combination of characteristics of the system in which is it installed: BIOS, CPU, Primary HDD,

NIC MAC Address, Mainboard, and Operating System. If through the use of virtualization

specific procedures too many of these identifiers change (e.g. when moving a virtualized

environment to a different node) then the system will consider the license to be invalid.

6.4 Use of Terminal Emulation Environments

LORENZ also supports the use of terminal emulation environments such as CITRIX and

Windows Terminal Services.

LORENZ does not formally certify these environments because we consider these platforms to

be transparent. We expect the exposed operating system (e.g. Windows 7 on Windows 2008-

based environments) to behave identical to a true Windows 7 installation.

LORENZ considered with the specifics of such environments when designing the application

(e.g. separation of application and user-related data) and shall continue to do so where

appropriate in the future.

LORENZ is aware that certain technologies behave differently on terminal emulation

environments, including (but not limited to) display characteristic, support for Windows

Presentation Framework (WPF), etc. Where possible, we have tried to eliminate the impact of

such behavior, e.g. by not using complex animations which are known to have issues on such

environments.

System Requirements Specification - docuBridge 5.7 Database Support


7. Database Support


Recommended.

Note:


7.1 MS SQL Server

Version docuBridge

Application Server

SQL Server 2014 incl. Service Packs Certified

SQL Server 2012 incl. Service Packs Supported

SQL Server 2008 incl. Service Packs Supported

Table 7-1

7.2 ORACLE

As ORACLE generally offers a large number of patches, some of which are not made publicly

available, LORENZ has decided to specify the actual versions and patch levels that

development and testing uses.

LORENZ officially tests against ORACLE Database Servers hosted on Windows Systems2.

7.2.1 ORACLE Database Server

Version docuBridge

Application Server

ORACLE 12c (Patch Level: 12.1.0.1.0)

Certified

ORACLE 11g R2

(Patch Level: 11.2.0.2.0) Supported

ORACLE 11g

(Patch Level: 11.1.x.y.z) Not Recommended

ORACLE 10g R2

(Patch Level: 10.2.0.4.0) Not Recommended

Table 7-2

2 LORENZ does not expect the same ORACLE Version to behave differently on a UNIX System than on a Windows system, but cannot rule out the possibility that there may be differences.

System Requirements Specification - docuBridge 5.7 Database Support


7.2.2 ORACLE Data Access Components (ODAC)

LORENZ recommends using the ORACLE Data Access Components (ODAC) – also referred

to as “ORACLE Instant Client” – using the XCopy Distribution.

On docuBridge Application Servers running a 32bit Operating System, you need to install the

32bit ODAC package. On docuBridge Application Servers running a 64bit Operating System

(such as Windows Server 2008 R2), you need to install the 64bit packages of ODAC. The

ODAC package needs to be installed for .Net 4.

Version docuBridge

Application Server

ORACLE 12c (Patch Level: 12.1.0.1.2)

Certified

ORACLE 11g R2

(Patch Level: 11.2.0.2.1) Supported

ORACLE 11g

(Patch Level: 11.1.x.y.z) Not Recommended

Table 7-3

Note

The Oracle Instant Client needs the “Microsoft Visual C++ 2010 Redistributable Package” to be

installed in order to run properly. If this package is not installed you may receive an error during

an analyze run with the configPanel stating that the file “msvcr100.dll” is missing.

System Requirements Specification - docuBridge 5.7 IIS Support


8. IIS Support


Recommended.

Note:


Version docuBridge Application Server

IIS 8.5 Certified

IIS 8 Supported

IIS 7 Supported

IIS 6 Not Recommended

Table 8-1

System Requirements Specification - docuBridge 5.7 Content Management Systems


9. Content Management Systems


Recommended. All other Systems are Not Supported.

9.1 Documentum

Documentum recommends using Documentum Foundation Services (DFS) instead of

Documentum Foundation Classes (DFC) that is listed as deprecated since Documentum 6.

9.1.1 Documentum DFS – Webtop

Version Support Status

Documentum 7.1 Certified

Documentum 6.7 SP2 Supported

Table 9-1

9.1.2 Documentum DFC – Webtop

Documentum states in the Release Notes that „PIA is deprecated in version 6“

To use Documentum DFC it is required to install the Primary Interop Assembly (PIA) Version

6.5.0.18. The docuBridge system supports all Documentum Versions that support this PIA

version. If you need further clarification about which PIA is supported by your Documentum

system please contact your vendor.

Please find below the Documentum DFC versions that have been tested with the required

version of the PIA (6.5.0.18).


Documentum 7.1 Supported





Documentum 5.3 Not Recommended

Table 9-2



9.2 SharePoint (Native)


SharePoint Server 2013 Certified

SharePoint Server 2010 Supported

SharePoint Server 2007 Supported

Table 9-3

9.3 Mastercontrol (Native)


MasterControl 10 Supported

MasterControl 9 Supported

Table 9-4

9.4 QUMAS


Sharepoint

QUMAS ComplianceSP Version 2 Supported

DocCompliance

DocCompliance v4.5 Supported

DocCompliance v4.43 Supported

Interfaces

MyQUMAS v4.4 Supported

MyQUMAS v4.24 Supported

Table 9-5

3 Compatibilty mode must be used. If a document is tried to be registered via Drag & Drop from MyQumas or Qumas DocCompliance



9.5 FirstDocs (on Documentum)


FirstDocs is integrated via Documentum Connector. Please see Documentum (Native) for detailed information.

The integration is also dependent on the FirstDocs Client being used using the original Documentum Webtop drag & drop format.

Supported

Table 9-6

9.6 nextDocs (on SharePoint)


nextDocs Version 5.4 Supported

Table 9-7

9.7 LiveLink/OpenText


OpenText CS10 Supported

LiveLink Version 9.7.14 Supported

Table 9-8

9.8 Optimal Systems ECM


OS-ECM 7.0 Supported

Table 9-9

9.9 Veeva Vault


Veeva Vault 12.5.3 Supported

Table 9-9

4Integration with LiveLink requires LiveLink Enterprise Web Services to be installed and configured.



9.10 M-Files


M-Files 2015 Supported

Table 9-10

System Requirements Specification - docuBridge 5.7 Other Applications


10. Other Applications


Recommended.

Note:


10.1 LORENZ eValidator

Version docuBridge

Application Server

eValidator 5.6 Certified

eValidator 5.5 Supported

eValidator 5 (other versions) Not Recommended

Table 10-1

10.2 LORENZ docuRender

If you are using the new Version of Adlib (Adlib PDF 5.x), no docuRender service for the

connection between docuBridge and Adlib is used.

Note:

The software LORENZ docuRender Rendition Service acts as Interface between the Adlib

Express® Rendition server and the LORENZ docuBridge Server for installations with Adlib

Express 4.x.

System Requirements Specification for the Adlib Express can be obtained via

http://www.adlibsoftware.com/.

In the following tables only Systems are listed that are Certified, Support and Not

Recommended. All other Systems are Not Supported.

Adlib Version


Adlib PDF OEM 5.3.1 Certified

Adlib PDF OEM 5.2 Supported

Adlib PDF OEM 5.1.1 Supported

Adlib Express 4.10.6 Not Recommended

Table 10-2

http://www.adlibsoftware.com/

System Requirements Specification - docuBridge 5.7 Other Applications


10.3 Adobe Acrobat

Version docuBridge

Application Client

Adobe Acrobat DC5 Certified

Adobe Acrobat 9 Certified

Adobe Acrobat XI Supported

Adobe Acrobat X Supported

Adobe Acrobat 8 Not Recommended

Table 10-3

5 Please Note: Adobe Acrobat DC has a problem with its installation package that leads to viewing problems in docuBridge. Please perform a repair installation of Adobe Acrobat DC after you have installed it the first time.

System Requirements Specification - docuBridge 5.7 Appendix: Support Status


11. Appendix: Support Status

Status Description

Certified

If an item is listed as certified it means that LORENZ has successfully tested this item in combination with our products.

This category is considered very Low Risk from a customers’ perspective in terms of potential issues, validation requirements, etc.

Supported

If an item is listed as supported it means that LORENZ has seen this working in combination with our products, we have not included it in our “final” acceptance testing of the product.

This category is considered Low Risk from a customer’s perspective in terms of potential issues, validation, etc.

Not Recommended

If an item is listed as not recommended it means that even if it might be possible to use it in combination with our product, we have seen scenarios in which this combination resulted in issues (technical and business). Therefore we do not recommend the use of this item.

We will provide technical support on a “Best efforts” basis, but we are not likely to make changes to accommodate issues discovered. Additional charges may apply for supporting this category.

This category is considered a Medium Risk from the customer’s perspective in terms of potential issues, validation, etc.

Not Supported

If an item is listed as not supported, it means that we have found reproducible evidence that this item is causing issues in combinations with our products.

Could possibly work but we expect major issues (technical or business). We may be able to assist in some situations, but our official position is “Don’t do it!” and we may require a formal sign-off from the customer to that effect before providing assistance. Additional charges may apply for assisting with this category. Even a reasonably complete IQ/OQ/PQ process may not be sufficient to detect or avoid potential problems in this category.

This category is considered a Medium to High Risk from the customer’s perspective in terms of potential issues, validation, costs, etc.

Table 11-1

System Requirements Specification - docuBridge 5.7 Revision History


12. Revision History

Revision Date Modifier Description

1.0 2015-10-08 M. Stein docuBridge 5.7

Table 12-1: Revision History

LORENZ Archiv-Systeme GmbH Eschborner Landstrasse 75 60489 Frankfurt/Main GERMANY Tel +49-69-78991-901 Fax +49-69-78991-129

LORENZ Life Sciences Ltd. No. 1 Farnham Road Guildford, Surrey GU2 4RG UNITED KINGDOM Tel +44-1483 903 861 Fax +44-207 6812676

LORENZ Polska APC Instytut Sp. z o.o. ul Grójecka 22/24/4 Warsaw 02-301 POLAND Tel +48-22-668 68 23 Fax +48-22-668 99 81

LORENZ International LLC 1515 Market Street Suite 1200 Philadelphia, PA 19102 USA Tel +1 866 956 7369 +1 866 9LORENZ Fax +1 866 295 6967

LORENZ Newbook Inc. 7045 Edwards Boulevard Mississauga, ON L5S 1X2 CANADA Tel +1 866 956 7369 +1 866 9LORENZ Fax +1 905 248 3971

LORENZ Life Sciences India Pvt Ltd. Olympia Tech Park, Level -2, Altius No: 01, Sidco Industrial Estate Ekkatuthangal, Guindy Chennai-600 032 INDIA Tel +91-44 4299 4219 Fax +91-44 4299 4310

Digital Media System Co., Ltd. Tsukiji No. 1 Nagaoka Building 2-3-4 Tsukiji, Chuo-ku, Tokyo 104 - 0045 JAPAN Tel +81-3-5550 5595 Fax +81-3-5550 559

© LORENZ Life Sciences Group docuBridge® and labelBridge® are registered trademarks of LORENZ Archiv-Systeme GmbH in the United States and other countries. Microsoft® and Microsoft Word® are U.S. registered trademarks of Microsoft Corporation in the United States and/or other countries. The names of actual companies and products mentioned herein may be trademarks of their respective owners.

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