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Systems Integrations Award

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Systems Integrations Award. Presenter: Jamie Cramer, Thom Snyder, Cliff Burt Presentation to: Ga AAAs Date: 10-21-11. Georgia Department of Human Services. Vision, Mission and Core Values. Vision Stronger Families for a Stronger Georgia. Mission - PowerPoint PPT Presentation
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Presenter: Jamie Cramer, Thom Snyder, Cliff Burt Presentation to: Ga AAAs Date: 10-21-11 Georgia Department of Human
  • Presenter: Jamie Cramer, Thom Snyder, Cliff Burt

    Presentation to: Ga AAAs

    Date: 10-21-11 Georgia Department of Human Services

  • Vision, Mission and Core ValuesVision Stronger Families for a Stronger Georgia.

    MissionStrengthen Georgia by providing Individuals and Families access to services that promote self-sufficiency, independence, and protect Georgia's vulnerable children and adults.

    Core ValuesProvide access to resources that offer support and empower Georgians and their families. Deliver services professionally and treat all clients with dignity and respect. Manage business operations effectively and efficiently by aligning resources across the agency. Promote accountability, transparency and quality in all services we deliver and programs we administer. Develop our employees at all levels of the agency.

  • Systems IntegrationCreate a web-based no wrong door system of access to services that includes:On line public access to ESP dataOn line chat capabilitiesSelf-service features Use of platform independent mobile applicationsStatewide Marketing of the system

  • Streamlined AccessEstablish data sharing agreement with DCHDevelop process for Gateway/ ADRC and CM staff to track client Medicaid eligibility status through DCH portalDevelop protocol for Gateway/ ADRC staff to assist clients with completing Medicaid application to include electronic signatureInformation gathered by the Aging Services portal will be passed on to the integrated eligibility system

  • HHS Govt.AssistanceApplicationConceptual Enterprise Eligibility ModelMedicaid, TANF, SNAP, WICPreliminary EligibilityFor MA/CHIP/TANF/WIC/SNAPNot EligibleEligiblePlan Offerings and EnrollmentMedicaid / CHIPEnterprise Functions

    Identify Client (MCI) /

    Automated Validations / Verifications CollectedEligibilityEngineGAMMISOther program referralsEnrollment ProcessingInterfaces IRS, SSA, DOL, etc.Verifications / Document ImagingProgram Validations VerificationsMedicaidPeachCareTANFWICFood Asst. Federal / State ReportingTANFFood AsstWICEtc.Notices, Reporting,Benefit Processing, Appeals, Etc.ElectronicFace to FaceDocumentsGTA Service HubFederal Service HubHome,Call Center,State OfficeOther Locations




    Copy Center

  • Wellness Evidence Based InitiativesWellness Initiatives to bring evidence based programming to the Georgia Aging NetworkCDSMP expansion over three yearsTrainings and suppliesA Matter of Balance (year one)Trainings and suppliesTai Chi Moving for Better Balance (year two)Trainings and supplies

  • Nutrition InitiativesNutrition Initiatives to help with food insecurity and evidence based education.EBT Machine Partnerships with Farmers MarketsWill help incentivize signing up for SNAP for older adults.Will benefit local farmers and farmers marketsWill benefit local communities and increase access to healthy foods.Stanford Nutrition Action ProgramAn evidence based nutrition education program to help unify and strengthen nutrition education across the aging network.

  • Expansion of innovative approachesExpand the use of consumer direction - CLP:Movement to align CCSP consumer direction with non-Medicaid model Provide TA to AAAs to implement with traditional services using FAExpand person-centered care transitions and consumer directed services:Provide Statewide training for Gateway/ ADRC, Options Counselor, APS staff and CCSP and Non Medicaid CM

  • InnovationsVillage - 1 year grants (total of 5)

    LGBT Cultural competence

    LEP/SI - Navigators at AAA level

  • RCI TA and Training for EBPsRosalynn Carter Institute will implement a dementia capable comprehensive training program for AAA, APS, and Alzheimers Association staffFirst step will be to conduct a statewide assessment of training needsFeedback received from all AAAs last June at Early Stage AD Work Team indicated that training on managing problem behaviors, competency, financial management issues, and hoarding would be helpful

  • Caregiver Evidence Based ProgramsExpand the availability of evidence-based and evidence-informed programs and services: Funding for:PTCSavvy Caregiver

  • Dementia Capable Network Comprehensive training program to increase competencies of Gateway/ ADRC, Case Management staff and APS including dementia-capable assessments and service planning

  • Telephone Reassurance for Memory Impaired ClientsParticipants at Early Stage AD Work Team noted Telephone Reassurance as way to serve:People who live alone and are at riskThose on waiting listsAlzheimers Association will implement statewide program, receiving referrals from Gateway/ ADRC, Case Managers, APS etc..Second model implemented by River Valley AAAStatewide training on both models in Year three of grant

  • Create a sustainable service delivery system

    All AAAs will receive TA on business plans and private pay service systemsTemplates with tax and other rules specific for:AAA/ RC501(c)3County or municipalityWeb portal opportunities for private pay

  • Questions?


    Cliff, Thom and I will be providing a broad (not all encompassing) overview of the 2 new Title 4 grants now to be referred to as the Systems Integrations Grant. For all the states that were funded, there will be a 6 month rapid planning process to review the grant deliverables and to clarify the metrics for our robust quality assurance plan for each component within the grant. The 4 pillars of our grant are: Dementia Capability, Systems Integration, Evidence Based Programs, and AAA Sustainability. We will attend a 2 day meeting in November with AoA and the other 3 SUAs and will learn at that time, the format that all grantees will be using to set metrics. At the 6th month mark, AoA will review our plan and let us know if we can move forward.

    The initatives that are listed in this grant are very much in line with The 2015 State Plan, some additional initatives were included based on 2015 Area Plans received from the AAAs.

    On ALL 4 Pillars or components, we will be looking to the AAAs to be part of the planning. We will have several steering committees and (JADS) will be convened as we move forward so that we have the AAA and Provider level expertise*Jamie*Jamie:

    Our goal is to create a streamlined and seamless application process for consumers to access public and private programs

    We expect that we can divert at least 20% of the volume that Gateway staff currently have and expect that processes will be streamlined to improve staff access to other benefits systems.*Jamie:

    So, the new system will streamline eligibility for programs like Snap , LIHEP and Medicaid and other publically funded programs and sevices. *JAY*Thom

    DAS will do the work behind the scenes to make EBPs simple and streamlined for AAA and provider staff

    For CDSMP the expansion piece is being recreated based on recent developments through ARRA Grant and DAS TA will be provided for AAAs in all stages of CDSMP dissemination.For Matter of Balance, 2 persons/PSA to be trained (with the exception of Coastalthat already has persons trained) and 2 persons at the State as well as purchasing all needed supplies (NOTE: AAA will determine best two candidates to be trained ie staff, local partners, volunteers, cooperative extension service folks, AARP, service providers, etc. ) There will be expected numbers of sessions all areas will be requested to facilitate.For Tai Chi that will also be 2 persons/PSA and 2 persons at the State to be trained as well as purchasing all needed supplies (NOTE: AAA will determine best two candidates to be trained ie staff, local partners, volunteers, cooperative extension service folks, AARP, service providers, etc. ) There will be expected numbers of sessions all areas will be requested to facilitate.


    EBT Machine Project will be Providing funding for the machines and annual maintenance/connectivity

    SNAP or the Stanford Nutrition Action Program is an evidence based nutrition education program that we will be purchasing the materials for each AAA for use in senior centers and beyond. This will help us to improve the messages we are delivering to our participants and their potential impact.*Cliff


    There will be an RFP released within the next few weeks for the village for year 1. 2 villages in year 2 and 2 in year 3.

    LGBT - Ga specific criteria and protocols for community organizations and service providers to be identified in the resource database as gay friendly Develop steering committee for other deliverables.

    LEP/SI Purpose: To give Spanish and Korean speakers with limited English proficiency improved access to aging network services and informationThe Plan: Recruit and train bilingual older adults to serve as community outreach ambassadors in four PSAs with high percentages of Spanish-speaking or Korean-speaking residents. Time Frame: Year 2 and Year 3 (Could be 4 AAAs for 2 years or 8 AAAs with one year each)Ambassadors Responsibilities: Key responsibilities may include recruiting bilingual volunteers and developing partnerships with local ethnic organizations and congregations. A team featuring AAA, DHS, and nonprofit representatives will develop a full description of ambassadors duties based on a review of community needs, challenges, and opportunities. DAS will leverage resources by coordinating the project with Title V SCSEP.*Cliff*Cliff

    Caregiver EducationAll AAAs will receive funding during the three year grant to implement either PTC, Savvy Caregiver, or both programs. Funding will be for one year only for each AAADAS will provide lists of MTs for each program; AAAs will contract with a team of trainers and bring those trainers to their own regions to teach class leaders.


    Include in the comprehensive training program: self-direction, motivational interviewing, capacity-based approaches, person-centered approaches, and mental health screening/assessment/service planning.*Cliff

    Referrals from the Aging Network can be for both persons with dementia and their caregivers

    Program will target persons in early stage AD, especially live alones. This model will include reminders for activities of daily living individualized to the needs of each person. Where more support is needed, the individualized plan of care could include up to two calls per day. *Thom

    We will be looking for a steering committee and need some volunteers in planning. We will want to have a Joint Application Design (JAD)team for this project.

    We will work with NASUAD (tentatively) to facilitate business plans in each AAA, tailored to the needs and environment in each area. Will also include review of policy.

    Goal is to increase sustainability of the service delivery system in light of increasing number of seniors and decreasing resources.