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GENERAL SYSTEMS
THEORY
TARIQ RAHIM
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Ludwig von Bertanlaffy
Trained as a biologist
Held positions in Austria, Canada, the
United States, and England
Extended research to psychology and
biophysics
Theories later applied across disciplines
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Ludwig von Bertanlaffy
Put forward in 1968 a theory known as
General Systems Theory. The theory
attempted to provide alternatives toconventional models of organization.
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Brief Introduction to General Systems Theory
and Its Applications
Systems MovementSince the fundamental character of living things is its organization, the
customary investigation of individual parts and processes cannot
provide a complete explanation of the phenomenon of life. Thisinvestigation gives us no information about the coordination of parts
and processes. Thus the chief task of biology must be to discover the
laws of biological systems (at all levels of organization). We believe
that the attempts to find a foundation at this theoretical level point at
fundamental changes in the world picture. This view, considered as a
method of investigation, we call organismic biology and, as an
attempt at an explanation, the system theory of the organism.
(von Bertalanffy, 1934)
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Brief Introduction to General Systems Theory
and Its Applications (continue)
From this statement and seemingly unsolvable
problems in practice, such as
prediction of zero-probability disastrous
weather conditions,
we see the concept of systems was formally
introduced.
As tested in the past 90 some years, this concepthas been widely accepted by the entire spectrum
of science and technology
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Some of historical milestones
1948, Norbert Wieners paper: Cybernetics or Control andCommunication in the Animal and the Machine.
1954, Ludwig von Bertalanffy, Anatol Rapoport, Ralph W.Gerard, Kenneth Boulding establish Society for theAdvancement of General Systems Theory, in 1956renamed to Society for General Systems Research.
1955, W. Ross Ashbys work:Introduction to Cybernetics
1968, Ludwig von Bertalanffyswork: General System
theory: Foundations, Development, Applications 1988, the Society for General Systems Research is
renamed as International Society for Systems Sciences
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Some of historical milestones
Klir (2001):
Systems thinking focuses on those properties of systems and associatedproblems that emanate from the general notion of systemhood,
while the divisions of the classical science have been done largely on
properties of thinghood,
systems research naturally transcends all the disciplines of the classical
science and becomes a force making the existing disciplinaryboundaries totally irrelevant and superficial.
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Basic Concepts
Systems methodology
Quastler (1965): employs the concepts of a black box and a
white box to show research problems (of the past) can berepresented as white boxes, and their environments as
black boxes. The objects of systems are classified into
several categories Through a set of rules, policies, and
regulations, sensors and effectors do what they are
supposed to do
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Principles of General Systems Theory
n Laws that governbiologicalopen systems can be appliedto systems of any form.
n Open-Systems Theory Principles
Parts that make up the system are interrelated.
Health of overall system is contingent on subsystem functioning.
Open systems import and export material from and to theenvironment.
Permeable boundaries (materials can pass through)
Relative openness (system can regulate permeability)
Synergy (extra energy causes nonsummativity--whole is greaterthan sum of parts)
Equifinality vs. one best way.
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Systems Theory Emphasizes:
n Synergy
n Interdependence
n Interconnections within the organization
between the organization and the environment
n Organization as ORGANISM
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General Theoretical Distinctions
n Previous theories prescribeorganizational
behavior, organizational structure or
managerial practice (prediction andcontrol). MACHINE
n
Systems theory providesan analyticalframework for viewing an organization in
general (description and explanation).
ORGANISM
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Strengths
n Recognizes . . .
interdependence of personnel
impact of environment on organizational structure and
function effect of outside stakeholders on the organization
n Focuses on environment and how changes canimpact the organization
n Seeks to explain synergy & interdependencen Broadens the theoretical lens for viewing
organizational behavior.
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Contingency Theory
n First extension of Systems Theory into Management
Practice - CONTINGENCY THEORY
n There is no one best way to structure and manageorganizations.
n Structure and management are contingent on the nature of
the environment in which the organization is situated.
n Argues for finding the best communication structureunder a given set of environmental circumstances.
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Two Contingency Theories
n Burns and Stalker (1968) Management of Innovation
Organizational systems should vary based on the level of stabilityin the environment
Two different types of management systems
n Mechanistic systems - appropriate for stable environment
n Organic systems - required in changing environments (unstableconditions)
Management is the Dependent Variable
n Variations in environmental factors lead to management
n Lawrence and Lorsch (1969)
Key Issue is environmental uncertainty and information flow
Focus on exploring and improving the organizations relationshipwith the environment
Environment is characterized along a certainty-uncertaintycontinuum
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Summary
n Systems Theory is NOT a prescriptive management theory
n Attempts to widen lens through which we examine andunderstand organizational behavior
n Key Concepts
Synergy Interdependence
Interconnections
Organization is treated not as a machine but an
organismn Organizations cannot separate from their environment
n Organizational teams or subsystems cannot operate inisolation