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THE ROLE OF ORGANIZATIONAL CULTURE
Student Learning, Success, and Completion
PANELISTSMadeline Pumariega, Miami Dade College,Wolfson
CampusMary Ellen O’Keeffe, North Seattle Community CollegeWilliam Raffetto, San Jacinto College
MODERATORNoreen Thomas, Ferris State University
“It is not enough, however, to create and support a wide
variety of innovations. Almost all community colleges support
innovative practices, but in most cases
champions of innovation work in isolation from each other.
In most community colleges there are many islands of
innovation, each struggling to make a dent in
the overall scheme of things.
If substantive and broad-based change is to occur in the
institution, leaders need to corral these
innovators into a common force and focus their energy and
common interest on the larger picture—which is
to double the number of students who complete certificates and
degrees.”
Terry O’Banion
QUESTIONS
How are we connecting LEARNING to COMPLETION at our colleges?
What is the interrelationship between STUDENT SUCCESS and ORGANIZATIONAL CULTURE?
Conversation
Are our colleges ready to foster a supportive culture, or can the completion agenda prompt the change in organizational culture?
Change and the Completion Agenda
Challenges per Terry O’Banion◦ Create and value a critical perspective◦ Common vocabulary◦ Overwhelmed by how to articulate the
framework◦ Faculty confidence in academic leaders◦ Effort to maintain old and new structures◦ Competence to sustain the change◦ Establish new communication patterns and
mixes◦ Money solves all problems◦ Leadership continuity—presence and message
Change and the Completion Agenda
Change Opportunities per Terry O’Banion◦ Recognition for the need to change◦ Staff members create momentum w/ the leader◦ Faculty, at their core, want to be good teachers◦ Commitment to teaching at community colleges◦ Effective techniques of serving the underprepared◦ Engage non-teaching staff and unleash their power◦ Corral the efforts/philosophy of college innovators◦ Expand technology to better engage trained staff
Definition of Diversity
The concept of diversity encompasses acceptance and respect. It means understanding that each
individual is unique, and recognizing our individual differences. These can be along the dimensions of race, ethnicity, gender, sexual orientation, socio-economic status, age, physical abilities, religious beliefs, political beliefs, or other ideologies. It is
the exploration of these differences in a safe, positive, and nurturing environment. It is about understanding each other and moving beyond
simple tolerance to embracing and celebrating the rich dimensions of diversity contained within each
individual.
IMPORTANCE OF DIVERSITY
Diversity enriches the educational experience
Diversity promotes personal growth
Diversity strengthens communities and the workplace
Diversity enhances America’s economic competitiveness
How do students of color experience your institution?
How do returning Veterans experience your institution?
How do students with physical challenges experience your institution?
How do older students experience your institution?
How do students with financial challenges experience your institution?
KEY COMPONENTS OF DIVERSITY
ClimateCurriculumFaculty-Student InteractionStudent-Student Interaction
“Diversity is not truly attained without the forming of relationships.”
Culture Shift
Based on Valencia’s experienceAnyone can learn anything under the right
conditionsStart rightConnection and directionThe College is how the students experience
us, not how we experience themThe purpose of assessment is to improve
learningCollaboration
Taken from Focus on Learning: A Learning College Reader. Terry O Banion and Cynthia D. Wilson, Editors