Has several
Transportation
Operations
Centers
(TOCs)
Providing the highestquality integrated
transportation servicesfor economic benefit andimproved quality of life.
To find out more on Traffic IncidentManagement go to:
www.michigan.gov/mi-timesafe
How can
help with
that can help…
Contact:Dawn Miller, P.E. Incident Operations Engineer [email protected]: 517-636-4719
Traffic Incident
Management
Transportation Operations Centers
Through the use of Intelligent TransportationSystems and the operators behind the
technology at the Transportation OperationsCenters (TOC), the Michigan Department ofTransportation (MDOT) offers first respond-
ers a valuable service:
Closed-Circuit Television (CCTV) CCTV cameras expedite response time bypinpointing the exact location of an incident.
Dynamic Message Signs (DMS)Operators post messages to DMS informingmotorists of traffic incidents.
Communication HubOperators seamlessly connect first responders tocounty forces, construction crews and the public.
Mi Drive WebsiteCCTV, DMS, and real-time traffic flow, amongother data, are shown at: www.michigan.gov/drive.
Free WorkshopsTraffic control and lessons learned from pastincidents are presented in brief workshops.
Data WarehouseData tracked by MDOT can help future incidentmanagement coordination and performance.
West MichiganContact:
616-451-8329E-mail:[email protected]
Hours of Operation:
Special events and holidays as needed.Outside of these hours phones will be
answered by the Statewide TOC.
S outheast MichiganC ontact:
313-965-0777E-mail:[email protected] of Operation: 24/7/365
The Southeast Michigan TOC (SEMTOC) has roving Freeway
Courtesy Patrol drivers that can assistfirst responders on southeast Michigan
freeways 24/7/365.
Mon. - Thur. 6 a.m. - 8 p.m.
Fri. 6 a.m. - 9 p.m.
Sat. - Sun. noon - 8 p.m.
S tatewideContact:
517-241-4000 855-MDOT-STOCE-mail: [email protected]
Hours of Operation: 24/7/365
The Statewide TOC (STOC) operatesin areas not covered by other TOCsand operates WMTOC after-hours.Also, the Freeway Courtesy Patrol program now extends into Brighton
and Ann Arbor.
B ridgesInternational Bridge
906-635-5255Mackinac Bridge
906-643-7600Blue Water Bridge
810-984-3131The bridges operate 24/7/365. Contact
the respective bridge for informationregarding the bridge’s operation or
freeway approaches.
I
