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Setting up your T23 Tracking Unit Tramigo Cloud Fleet View Setting up your T23 Tracking Unit T23 Quick Start Guide Cloud Mobile Troubleshooting 1) Check that the unit power light is blinking green. If not, unit has no power or is sleeping. Solution: Shake your unit to wake it up. If this does not resolve the problem, check that battery is installed correctly and charge unit. 2) GSM indicator light is on If a red light appears above the GSM symbol, your T23 unit has no GSM connection. Solution: Move your unit to a location with better GSM coverage, check the SIM card is properly installed. 1) Check that the units GPS light is turned off If the GPS light is blue, your unit has no GPS fix. Solution: Move unit or external GPS antenna to a location with an unobstructed view of the sky and check that it is facing upwards. Note that metallic window tints may affect the GPS signal and installing your device under heavily tinted windows is not recommended. PROBLEM: UNIT IS NOT RESPONDING OR UPDATING ITS LOCATION: UNIT SHOWS UNKNOWN, INCORRECT OR OLD LOCATION: 3) Check that your tablet/computer/phone is still connected to Tramigo Cloud Your user interface must have internet access to receive updates from your T23 device(s). Verify that you are still connected to the internet and contact your internet service provider for internet connection issues. 2) Unit reports unknown location The T23 Location Directory of your unit is missing or corrupt. Solution: Contact tramigo support via email at: [email protected] You can also access Tramigo Cloud through any mobile device with internet access and track your vehicles anytime - anywhere. Start tracking on your mobile device by scanning the QR code or by visiting m.tramigocloud.com and login. View the locations of all vehicles on your Cloud account. If you’ve followed the steps in this manual, the T23 device you just added to your cloud should appear on the map at the location where you pressed the SOS button. Vehicle View Status bar Shows the latest location of your vehicle as well as the GPS, GPRS and BATTERY status of your T23 unit. The status bar also allows you to turn specific reporting on and off. Vehicle History Feed Shows the latest location and info messages from the selected vehicle and lets you visualize past vehicle locations on the map. SCAN CODE Alarms Shows last alarm messages from your vehicle (i.e. activation of panic button in step 3.) Alarm messages will remain visible until you acknowledge them. Clicking on a vehicle icon in the fleet view will center the map on the selected vehicle. A second click on a selected vehicle takes you to the vehicle view where you can view more detailed information on a single vehicle and send commands. Notifies if battery is low or problem with power is detected Set a maximum speed for your T23 unit. Sets fixed time interval for your T23 to update its location. Periodic Time Turn on to get notification each time vehicle starts to move. Trip Reporting Speed Alarm Power Alarm VEHICLE TRACKING Tramigo: Speed limit detected, moving at Autobahnkreuz A7 A37, Hannover, S with speed 106 km/h, 14:32 Jun 3 My Tramigos Lists all your tracking units and shows their latest location. Alarms Highlights alarm messages from your fleet. Fleet Feed Displays latest message history from all your vehicles.
