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Tabitha BonneyDeputy Head of International
Policy DevelopmentOffice of Fair Trading
FRAMEWORKFRAMEWORKCompetition & Consumer Protection Policy
National Level Statutory Enforcement/Co-ordination
Local and Sectoral Enforcement
Department of Trade & Department of Trade & Industry (DTI)Industry (DTI)
Office of Fair Trading Office of Fair Trading (OFT)(OFT)
Trading Standard Trading Standard Service and Sectoral Service and Sectoral
RegulatorsRegulators
Public Enforcement in the UKPublic Enforcement in the UK
Trading Trading Standards Standards
ServiceService
Local Matters
Advice
OFTOFT
National Matters
Coordination
THE OFTTHE OFT
GOALGOAL
To make markets work well for consumers. To make markets work well for consumers.
Markets work well when fair-dealing businesses Markets work well when fair-dealing businesses are in open and vigorous competition with each are in open and vigorous competition with each
other for custom.other for custom.
DivisionsDivisions
Competition
Consumer Protection
Markets and Policy
Licensing
RemitRemit
The OFT acts in the “COLLECTIVE INTERESTS OF CONSUMERS”
No power to:
•Act on behalf of individual consumers
•Provide legal advice•Obtain redress
The Enterprise Act 2002The Enterprise Act 2002
Enforcement Orders
1 Order for breaches of 52 Domestic Instruments and 11 Directives
Enforcement shared by OFT and Trading Standards
Information Gathering Powers
Injunctive Remedies
Consumer ProtectionConsumer Protection in the in the UKUK Enforcers
OFT/TSDs
ConsumersConsumer Groups
ECC/Citizens AdviceBusiness
Injunctions Directive 98/27Injunctions Directive 98/27
Community Qualified Entities (CQEs)
11 Directives
Access to courts of other member states
“Collective Interests of Consumers”
TV DirectTV Direct
Definitely!
£10 000
TV DirectTV Direct
Making ContactsMaking Contacts
TV DirectTV Direct
Issuing ProceedingsIssuing Proceedings
TV DirectTV Direct
Defence Defence
InadmissibleInadmissible ‘‘origin of the infringement’origin of the infringement’
Applicable Law Applicable Law Barriers to TradeBarriers to Trade
Not Misleading Not Misleading Average ConsumerAverage Consumer
TV DirectTV Direct
Outcome?Outcome?
Cross Border EnforcementCross Border Enforcement
OFT Information Gathering OFT Information Gathering PowersPowers
The OFT may, on behalf of another CQE, give notice to any person requiring the person to
provide it with the information specified in the notice.
Court Enforceable PowersCourt Enforceable Powers
HurdlesHurdles
Rogue Sectors
Divergent Interpretation
Only Private Bodies as CQEs
Lack Investigation Powers
LessonsLessons
Cross Border InvestigationsCross Border Investigations
Value of Disruptive Action Evidence BaseHome AuthoritiesSpeak to TraderPriorities and ProcedureConsumer Education
PolicyPolicy
Implementation of Current AquisImplementation of Current Aquis
Policy NegotiationsPolicy Negotiations
Consumer Protection Co-operation Consumer Protection Co-operation Regulation (CPC)Regulation (CPC)
Unfair Commercial Practices Unfair Commercial Practices Directive (UCPD)Directive (UCPD)
Review of the AquisReview of the Aquis
Tabitha BonneyDeputy Head of
International Policy Development
Office of Fair Trading
Tel: +44 20 7211 8235