14
Specifications & Contents 4
General device information 5–6General hardware description 5Theft prevention 5Common misunderstandings 5Independent communication 6
Hardware features 6–7Devices from a marketplace/reseller 6Subscription information 6Differences between our trackers 6Expected battery time 7Durability IP67 7Encryption and security 7
Getting started 8–9Download the mobile app 8Login / Create a new account 8Power on the device 8Installing the device 9
App and tracker settings 9–11Basic app setting 9Equipment type 9Update interval 9Sleep interval 9Notifications 10History 10Shut down 11Web app 11
Warranty and legal disclaimer 12
Support 12
Table of Contents
Hello!
Thank you for choosing Automile. We appreciate your business and hope that
you’ll get a lot of value from your purchase.
Helping you keep an eye on the things you love is our main priority.
/ The Automile Team
Automile Tracker is a GSM and GPS based tracker. By offering superior battery life and a high signal strength, it meets the needs of sophisticated customers and complex environments.
CertificationsCE, FCC, RoHS, WEEE
Dimensions4.1 in x 2.4 in x 0.6 in106 mm x 61.5 mm x 15.5 mm
Device and battery weight116 g / 30 g
Operating temperature14°F to 140°F / -10°C to +60°C when operated with int. battery-22°F to 176°F / -30°C to +80°C when operated with ext. power
Battery type1-cell Lithium-ion polymer
Battery size1000 mAh (3.7 Wh)
Contents of boxAutomile TrackerQuick start guideScrews (2 pcs)Zip-ties (2 pcs)Adhesive tape (3M)
A bundle including the contents above, plus a wall-chargerand a wiring harness with cable lugs, is also available.
General hardware descriptionTracker is equipped with a GSM modem running on AT&T LTE Cat 1 network in the US, and on all major European networks (check our homepage for full coverage). It also has a built-in SIM card eliminating the need for a separate card. The custom-designed antenna supports demanding environments while giving a higher signal strength compared to consumer smartphones.
The device has an accelerometer (motion sensor) detecting movement, as well as a temperature sensor used for temperature monitoring. Notifications are triggered based on configured thresholds.
The tracker has a fixed cable with an SAE connector, which is an industry standard on many vehicles. It can either be used directly in connecting the tracker to external power or used with the wiring harness to connect the tracker directly to a 8–30V power source.
Theft preventionSince launching our first generation of trackers a few years ago, we have
prevented multiple thefts all over the world. Whenever an asset is moved an alert will be pushed to your devices. Tracking can be monitored every 10 seconds with an accuracy of 3.3 ft / 1 m. The antenna is designed to ensure good reception even in demanding locations.
Common misunderstandings“If a thief finds the tracker, what’s the point of having it installed?”The tracker has a motion sensor. If a thief tries to find it, the asset will most likely move, thus triggering a notification well before the tracker is found. With that said, always try to install the tracker in a well hidden location.
“Will the device stop working if a thief cuts the wiring harness that powers it?”The tracker contains a sensitive motion sensor as well as a voltage sensor. If external power is cut, the asset was likely moved to get access to the cable, thus triggering an alert notification. If the cable is cut the voltage sensor also triggers the tracker to send an alert.
Lastly, the device is equipped with a built-in lithium ion polymer battery with
5
a capacity of 1000 mAh that can last up to one year. Even if someone cuts the power you can rest assured that your asset is being tracked.
Independent communicationTracker Standard doesn’t need a mobile phone to be present or even nearby. The device has its own cellular modem and built-in SIM card, making it fully independent of your phone.
Devices from a marketplace/resellerIf a device was bought at a marketplace such as Amazon or a reseller, it may come bundled with a 12, 24 or 36 month subscription. This means that when you register the device (see page 8) you will receive a “free” subscription for the time period that was included in the purchase.
When the time period ends you will receive an offer to continue to subscribe. The subscription fee varies depending on your needs. If you don’t want to continue subscribing, your account will shut down with no additional fees.
Subscription informationThe subscription fee includes cellular connectivity for the built-in SIM through AT&T or European carriers, and access to the iOS, Android and web apps. Also included, subject to change, are unlimited push notifications, text messages and emails for alerts.
Differences between our trackersTracker is designed for demanding environments and for permanent asset monitoring. The 8–30V wiring harness allows you to extend the battery, but even without it the battery lasts up to one year if assets are rarely moved.
The Tracker is able to measure external voltage and report operating time on assets. These features are available on all Automile trackers except for Tracker Mini. The external voltage sensor allows you to set up alerts for when an external battery drops below or rises above a certain voltage. Operating time makes it possible to measure for how long an asset has been used. A common use case for this is monitoring operating time for an excavator.
6
Expected battery timeIf an asset rarely moves, the built-in lithium battery can last up to one year with certain temperatures in mind. But if an asset moves frequently – let’s say that you are tracking a car with a 3 min tracking interval – the battery will need charging after about 500 mi / 800 km. To extend battery life in such scenarios you can power the device through the asset’s battery with the wiring harness.
The device runs a Low-Power ARM Cortex-M4 which means it doesn’t have to power up the GPS and GSM modules before they are needed. This allows for an efficient power management and extended battery time.
Durability IP67The Automile Tracker is IP67 classified, meaning it is dust and water proof. The device can be dropped into a body of water up to 3.3 ft / 1 m deep for 30 min.
Encryption and securityThe device establishes an encrypted communication with Automile’s cloud service through XTEA (eXtended Tiny Encryption Algorithm).
Automile apps communicate with Automile’s cloud service through the use of military graded AES-256.
7
Download the mobile appIf the tracker was ordered from automile.com you don’t need to register it. Just visit Google Play or Apple App Store to download the Automile app (fig. 1).
Login / Create a new accountOpen the app and fill in your email address or mobile phone number (fig. 2). If you enter an email address that our system doesn’t recognize we will ask for your phone number. A one-time passcode will be sent, ensuring a faster and more secure registration process compared to custom passwords. If we find that the provided phone number is being used by an existing account you can login, or choose to continue creating a new account. This procedure reduces duplicate accounts.
When creating a new account, select Automile Tracker as the preferred service. The app will ask to access the camera to scan the device’s QR code. If you don’t allow this you can manually type the IMEI code found on the Tracker box. If you allow access, just highlight the QR code on the device to auto-register it (fig. 3).
Power on the deviceThe device is slightly charged upon delivery. To power it on for the first time, push the button in the middle of the Automile logo. The first time the device powers on, the LED turns red while connecting to the network. If there is an error preventing connection within 15 minutes, the device stops the attempt to save battery and tries again later. This happens only once to avoid any blinking lights
8
fig. 1
fig. 2
fig. 3
that could draw a thief’s attention. Turning off the device completely can only be done from the app.
Installing the deviceInstall Tracker with the provided zip-ties, screws or tape.
Basic app settingsWhen you register a device, all settings are set to default. Depending on what you track, a few settings are more important than others to understand. To change settings, open the main menu, select Assets and swipe left on the tracker you want to edit. Then tap the Edit button to access the Settings view.
Equipment typeSelect the type of your equipment to automatically calibrate the tracker’s built-in motion sensor (fig. 4). Add a custom name and photo if you wish.
Update intervalSet the tracker’s update interval (fig. 5) to 30 sec, 1 min, 2 min, 3 min, 5 min, 10 min, 30 min, 1 h, 6 h, 12 h or 1 day. A short update interval equals a high tracking frequence, but increased battery consumption. We recommend update intervals of 5 or 10 min. Shorter times are recommended only if the device is running on external power.
Sleep intervalThe sleep interval (fig. 5) is by default set to Never sleep; the device will actively start tracking when movement is detected. To extend battery time you can select a
9
fig. 4
fig. 5
sleep interval time. If an asset moves, you will receive a notification/alert asking if you want to track the movement. If you don’t respond or respond “No”, the tracker will sleep for the selected interval. If the asset moves again after that time you will receive a new notification.
NotificationsThe Automile app lets you set up all sorts of notifications and alerts (fig. 6). To access these settings, open the main menu, tap Settings and select Notifications. By default, movement alerts are sent to the phone that the app is installed on, but you can create additional notifications and alerts to other phones, or to be sent as text messages or emails. You can also use an advanced feature called HTTP Post. All notification types are free to use. You can create a notification for multiple trackers at the same time. Swipe right to turn on or off (mute) notifications, or swipe left to delete one.
HistoryTo access historic events such as movements and battery levels, open the main menu and tap Assets. Select an asset to access a map view with general information (fig. 7) such as its current location, battery level and temperature. Tap History at the bottom of the screen to see historic events (fig. 8). Tap the Filter button in the History view to show or hide specific event types.
10
fig. 6
fig. 7
fig. 8
Shut downShutting off a device is hardly ever done, so the approach for doing this is slightly hidden: Open the main menu, tap Assets and select the tracker you want to shut down. Tap the ellipsis icon in the upper right corner to access the Shut down button. Note that turning on a device requires physical access to the device.
Web appAlong with the mobile apps you will also get access to Automile’s web app. Please visit app.automile.com to login and to learn more about all the desktop specific features.
11
Limited warranty and legal disclaimerAutomile warrants that the Automile Tracker will be free from defects in materials and workmanship for a period of one (1) year from the date of delivery to the original user (“Warranty Period”). If a defect in the Automile Tracker Mini arises within the Warranty Period, Automile will, at its sole option and subject to applicable laws, repair or replace it with a new or refurbished product or component. A stolen device will not be replaced.
Limitations of warranty and liability apply, as described on www.automile.com and in our Terms and Conditions at www.automile.com/terms-and-conditions.
SupportContact us if you need any assistance. Our free support is available via in-app chat, email and telephone.
12
USMonday to Friday, 8:00pm–5:00pm [email protected]–749 9270
UKMonday to Friday, 09:00–18:00 [email protected] 059 9931
GermanyMonday to Friday, 08:00–17:00 [email protected]–735 981 800
SwedenMonday to Friday, 08:00–17:00 [email protected]–138 85 55
NorwayMonday to Friday, 08:00–16:00 [email protected] 98 45 98
©2019 Automile Inc.www.automile.com
