Tackling the urgent and emergency care challenge through joined up working
Chair: Matthew Murphy, Managing Director, EMIS Health
Dr Chris Grant, Clinical Lead Hospital Services, Healthy Liverpool Programme
Kate Warriner, Digital Lead, Healthy Liverpool Programme
Chris Shepherd, Head of Product Management, EMIS Health
Steve Roberts, Product Manager, EMIS Health
Event Partners:
Byteing the Bullet….
A New Era of Digital Care for
Healthy Liverpool
Dr Chris Grant, Consultant in Critical Care,
Hospital Services Programme Director
Kate Warriner, Healthy Liverpool Digital Lead
Healthy Liverpool Programme
A health care system in
Liverpool that is
person-centred,
supports people to stay
well and provides the
very best in care
Urgent Care - Now
Urgent Care Vision for the Future
ILINKS
Shared
Electronic
Records
Digital No
Wrong Door
Digital
Maturity of
Providers
Digital
supporting
Outcomes
Digitally
Enabled Self
Care
Assistive
Technology
Digital Care Supporting
Urgent & Emergency Care
Key Principles:
Role Based Access
Consent and Opt Out
Proactive Audit
Exclusions
Mandatory Training
Patient Engagement
Information over and
above that held by
individual organisations
ILINKS Sharing Framework
Extensive sharing
of sharing through
EMIS Web, over
8.4 million records
accessed
Primary Care 7/7
& OOH GPs
Community Care
Teams – linking
primary care with
community and
out of hospitals
services
Hospital Services
AMU & ED
Current Coverage
How Do We Get There???
A New Era…...
The currency of
transformation
Commission
relationships
1: Relationships
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Co-Design
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Simplify
Simplify
Simplify
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2: Co-Design
Clinical Background
Stop Clinician /
Non-Clinician
Era of Digital
Clinician
IT/IG/Data Protection is NOT the job
“5YFV” Is the Job
Redress the balance
3: Digital Clinicians
“We are All Equal”
It's the era of leading in partnership
4: Digital Disruption
End Chris’s on Digital
Disruption is Already
Here???
• Digital Disruption is Already Here???
EMIS Health
Urgent and Emergency Care
Chris Shepherd – Head of Product Management
(EMIS Health Primary, Community & Commissioning)
Steve Roberts – Strategic Product Manager Urgent & Emergency Care
(EMIS Health Secondary Care)
EMIS Group
• Primary Care (EMIS Web, Patient Access)
• Community, Children’s & Mental Health
• Secondary Care (A&E, Pharmacy, PAS)
• Patient.Info
• Community Pharmacy
• Specialist Care
Complex environment ... Where will the patient be?
Best use of technology and data
The Keogh U&E Care Review
8 x Key Elements of Integrated Urgent and
Emergency Care
NHSE – Digital Urgent & Emergency Care Supporting
Transformation – 30th March 2016
Coordination, Collaboration and Information
• View of Patient Record (record to follow the patient)
– EMIS Web Care Record Data Sharing
– Symphony accessing EMIS Web Primary Care Record
– Transfer of Care using standardised academy headings and coding
• Development of EMIS Web for Urgent Care Centres
– Patient Tracking Module and full support for Data Set and Payment by
Results
• Interoperability
– Portal SDK (view of 3rd party portals)
• EMIS Web Cross Organisation Functionality
– Search & Reports, Risk Stratification, Tasks, Warnings, Appointments,
Managed Referrals
The Patient
• Care Record is with the patient
• Ubiquitous Care – shared pathways
• Safety
• Signposting
• Choice
• Right Care, Right Time, Right Place
• Value – Safety- Patient Education-Outcomes-Improved
Care – Healthier Living – Data – Service Transformation
Questions and answers