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All you wanted to know about talent management in the workplace by Toronto Training and HR October 2015
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All you wanted to know about talent management in the workplace
by Toronto Training and HR
October 2015
CONTENTS3-4 Introduction5-6 Definitions7-9 Types of innovation10-11 Stages of the innovation process12-13 Competitiveness of countries regarding innovation and technology14-15 A protocol for innovation16-17 The early phase of the diffusion of innovation18-19 Direction of innovation flow20-21 Building a minimum viable innovation system22-23 Chief Leaning Officers and innovation24-26 HR practices to boost innovation27-28 Perceptions of an innovation-focused HR system29-30 The innovation ecosystem model31-32 Checklist for running a business experiment33-34 A sample innovation path35-36 Looking through an innovator’s lens37-38 Generating and sustaining everyday innovation39-41 Increasing the ability of individuals to innovate 42-45 Ways to promote innovation46-47 Propensity to innovate48-49 Innovation in Silicon Valley50-51 Conclusion, summary and questions
Page 2
Page 3
Introduction
Page 4
Introduction to Toronto Training and HR
Toronto Training and HR is a specialist training and human resources consultancy headed by Timothy Holden
10 years in banking
15 years in training and human resources
Freelance practitioner since 2006
The core services provided by Toronto Training and HR are:
Training event design
Training event delivery
HR support with an emphasis on reducing costs, saving time plus improving employee engagement and morale
Services for job seekers
Page 5
Definitions
Definitions • Innovation
• Creativity
Page 6
Page 7
Types of innovation
Types of innovation 1 of 2
Finance
• Business model
• Networking
Process
• Enabling process
• Core process
Offering
• Product performance
• Product systems
• Service
Page 8
Types of innovation 2 of 2
Delivery
• Channel
• Brand
• Customer experience
Page 9
Page 10
Stages of the innovation process
Stages of the innovation process
• Initiation
• Implementation
Page 11
Page 12
Competitiveness of countries regarding
innovation and technology
Competitiveness of countries regarding innovation and technology
• USA 9.01
• China 7.36
• Japan 6.4
• Germany 4.32
• Singapore 3.69
• France 3.62
• Canada 3.30
• UK 3.23
• Finland 3.10
• Australia 3.02
Page 13
Page 14
A protocol for innovation
A protocol for innovation
• Idea generation
• Impact
• Incubate
• Invest
• Integrate
• Improve
Page 15
Page 16
The early phase of the diffusion of innovation
The early phase of the diffusion of innovation
• Phase one
• Phase two
• Phase three
Page 17
Page 18
Direction of innovation flow
Direction of innovation flow
• Outside-in
• Inside-out
Page 19
Page 20
Building a minimum viable innovation system
Building a minimum viable innovation system
The first 90 days
• Day 1-30
• Day 20-50
• Day 20-70
• Day 45-90
• Questions to ask
Page 21
Page 22
Chief Learning Officers and innovation
Chief Learning Officers and innovation
• Motivation
• Continuous learning
• Mobile/performance support
Page 23
Page 24
HR practices to boost innovation
HR practices to boost innovation 1 of 2
• People
• Performance and reward
• Work and organization
• Communication and information
Page 25
HR practices to boost innovation 2 of 2
• Ability
• Motivation
• Opportunity
Page 26
Page 27
Perceptions of an innovation focused HR
system
Perceptions of an innovation focused HR system
• Recruitment and selection
• Training and development
• Performance management
• Compensation
• Teamwork and job characteristics
• Employee participation
Page 28
Page 29
The innovation ecosystem model
The innovation ecosystem model
• Creativity
• Education rates
• R&D
• Capital access and government programming
• Market conditions and business attitudes
Page 30
Page 31
Checklist for running a business experiment
Checklist for running a business experiment
• Purpose
• Buy-in
• Feasibility
• Reliability
• Value
Page 32
Page 33
A sample innovation path
A sample innovation path
• Ethnographic research
• Participatory research
• Evaluative research
• People and systems
• Patterns and priorities
• Problem framing
• Concept ideation
• Modelling and prototyping
• Design rationale
Page 34
Page 35
Looking through an innovator’s lens
Looking through an innovator’s lens
• Acknowledge
• Reframe
• Connect
Page 35
Page 37
Generating and sustaining everyday innovation
Generating and sustaining everyday innovation
• Brand
• Assess
• Spark
• Implement
• Sustain
Page 38
Page 39
Increasing the ability of individuals to innovate
Increasing the ability of individuals to innovate 1 of 2
• Discovery-associational thinking
• Delivery-linear thinking
Page 40
Increasing the ability of individuals to innovate 2 of 2
• Associating
• Questioning
• Observing
• Experimenting
• Networking
Page 41
Page 42
Ways to promote innovation
Ways to promote innovation 1 of 3
• Seek out the right people
• Recognize that everybody has a part to play in driving innovation
• Have an innovation process, while remembering there is no one ‘right’ process for every organization
• Communicate and listen
• Don’t just say no
Page 43
Ways to promote innovation 2 of 3
• Think strategically and keep your radar turned on at all times
• Look for collaboration opportunities everywhere
• Make sure creative efforts are valued and rewarded
• Don’t scare away innovation with a steep price for mistakes or failures
Page 44
Ways to promote innovation 3 of 3
• Be open to small-scale experiments
• Learn from people both inside and outside the organization
• Don’t neglect social media
Page 45
Page 46
Propensity to innovate
Propensity to innovate
Case study-robotic surgery in Italy
• Openness to innovation
• Fascination with new technology
Page 47
Page 48
Innovation in Silicon Valley
Innovation in Silicon Valley
• Components
• Behaviours
• Other economic regions around the world
• Lessons for businesses, entrepreneurs and venture investors
Page 49
Page 50
Conclusion, summary and questions
Page 51
Conclusion, summary and questions
Conclusion
Summary
Videos
Questions
