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Talent Management Practices Input for Education by Alex Denni
Talent Management Practices
Input for Education by
Alex Denni
Agenda
Introduction
New World of Work
Human Capital Transformation Case Study of BNI
Human Capital Transformation Case Study of Jasa Marga
Introduction
Agenda
New World of Work
Human Capital Transformation Case Study of BNI
Human Capital Transformation Case Study of Jasa Marga
E7 : Top 7 Emerging CountriesG7 : Top 7 Developed CountriesSource : PWC 2017
Our Economy in 2050
Source: McKinsey Global Institute, 2012
20301. China2. USA3. India4. Jepang5. Brazil6. Russia7. Indonesia
ASEAN ECONOMIC COMMUNITY Since 2015
Regional Single Market and Production Based: Free flow of Goods, Service,Investment, and Skilled Labour (Knowlede Worker)
Talent Shortage Dilemma
Unemployment Trend di Indonesia
https://tirto.id/lulusan-mana-yang-banyak-mencetak-pengangguran-cwxY & http://bps.go.id
6,32% 6,14%5,92%
6,25%
5,70%5,94% 5,81%
6,18%
5,50% 5,61%5,33% 5,50%
5,13%
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TINGKAT PENGANGGURAN TERBUKA DI INDONESIA 2012-2018
Pengangguran dengan latarbelakang tamatan
Universitas (min S1)
Dalam 3 periode mengalamipeningkatan
Key Question
Sementara Indonesia mengalami Talent Shortage, mengapapengangguranmeningkat?
Ada gap antaraEkspektasi perusahaantentang skills yang dibutuhkan denganskills yang dimiliki olehindividu
Answer
High ranking countries share key traits, including educational systems that meet the needs of the economy, employment policies that favour flexibility, mobility and entrepreneurship, and high connectedness of stakeholders in business and government.
Our Global Talent Competitiveness Index (2017)
Our Demography Dividend
Sumber: Bappenas & BPS, diolah
80% Millennials!
2012 2013 2014 2016 2017 2018 2019
Modal terbesar dan terkuat Indonesia adalah manusianya.Membangun manusia Indonesia adalah INVESTASI MENGHADAPI MASA DEPAN.
Setelah pekerjaan besar infrastruktur, kita bergeser ke Investasi SDM.APBN 2019 difokuskan untuk pengembangan SDM.
Sumber : Sidang Tahunan MPR, 16 Agt 2018
Sumberdaya Manusia Sebagai Investasi Masa Depan
New World of Work
Agenda
Introduction
Human Capital Transformation Case Study of BNI
Human Capital Transformation Case Study of Jasa Marga
New World of Work
the world's most popular media owner creates no content
One of the world's most valuable retailer, has no inventory
The largest transportation company, owns no vehicles
The world's largest accommodation provider, owns no real estate
Imagine How They Learn.....
Skills yang dibutuhkan di era Industry 4.0
Human Capital Transformation Case Study of BNI
Agenda
New World of Work
Introduction
Human Capital Transformation Case Study of Jasa Marga
530
590
684720 721
408465
507560 547
377
255 260 265 272
244 265338
394319
2011 2012 2013 2014 2015
BCA Mandiri BRI BNI
Earning Per Employee (EPE)
Productivity started to decline...
Employee Engagement is also started to decline…
48,77%
46,88%
2011 2014
48.77%
46.88%
2014 2016BNI BRI Mandiri BCA
19
27
16
11
15
19
20
25
Employer Branding
Employer Branding was also declining...
rank is for all industries, only show Banking Institution
What does
The Future of Bankinglook like?
How would Alipay, Amazon Go and other Fintech Company will disrupt our business?
And many more players to come...
24
MillennialsTech savvy and very mobileFlexible and not loyal to a brand/institutionAnti mainstream and adventurer
Source: GoBankingRates.com, from article by Forbes:’
“Millennials And Money: How Banks Are Missing The Mark”;
Business Insider’s “Millennials’ banking habits could make
Wall Street obsolete”; FICO’s “Options and Opportunities.”
Source: BBVA Innovation Center
6
EVP
Human Capital Architecture
Human Capital Architecture
We believe thatleadership plays important roles
and we need to empower our leaders to involve in each aspect of Human Capital Architecture
Talent & Succession
Reward & Recognition
Learning & Development
EVPEVP
Talent & Succession
Talent Committee
Talent Acquisition
Talent Classification
Talent Development
Talent Mobility
Talent Retention
Talent Classification
Club 46
Kondisi dimana seseorang bekerja, yang dipengaruhi olehlingkungan fisik, sosial, dan psikologis
Komponen rewards yang diberikan sebagai upaya untukmemberikan kenyamanan bagi pegawai
Komponen reward yang diberikan sebagai upaya untukmeningkatkan motivasi dalam berkinerja
Penghasilan tetap yang diterima pegawai berdasarkan jabatan danatribut personalnya
Foundational Rewards
Benefit
Enter your text here
Working Environment
Growth Opportunity
Kesempatan yang diberikan kepada pegawai untukdapat mengembangkan potensi dan karirnya
FoR MoRe Benefit WE GO
FoR
Motivational RewardsMoRe
WE
GO
Benefit & Allowance
Talent RetentionTotal Reward Strategy
Talent Development
Learn and Develop through Experiences
• Apply learnings in a real situation• Try a new approach to an old problem• Take on new tasks and responsibilities• Solving Problems in your current role• Substitute for superiors in meetings• Cover for others on leave• Take part in project or working group• Job rotation or seconments• Take on stretch assignments• Lead a team and/or project• Increased span of control• Increased decision making• Champion and/or manages changes• Delivering team work• Cross functional collaboration• Conduct site/customer visits• Apply standards and best practices• Work with consultants and experts• Presenting / Public Speaking• Take part in project reviews• Volunteering• Interviewing• Budgeting• Etc
70%
• Seeking feedback, work debriefs• Seeking advice, asking for
opinions• Seeking 360 degree feedback• Feedback from an assessment• Observing others• Participating in communities of
practice• Interacting with others,
conversations• Reflecting on interactions with
others• Testing ideas with others• Brainstorming with others• Coaching• Mentoring• Networking and social activities• Peer group learning• Group Discussions• Asking Questions• Etc
• Formal education (e.g. College, University, Qualifications)
• Training Courses• Development Programs• Visit seminars, conferences• eLearning, Webinars, MOOCs• Participate in workshops• Accreditation, certification• Read books, articles, reports,
manuals• Browse website, read blogs• Watch videos• Etc
Learn and Develop through Formal Sources
Learn and Develop through Others
20%10%
Learning Effectiveness
Talent Development
DailyEmployee Exercise Program; cover more than 18.000 employees
Timely learning : faster, better, cheaper and more flexible, completed by a Center of Digital Assessment & Evaluation
Digital Learning & CODAE
BNI Learning Wallet for everyone
BNI SmarterExpert Locator
BLW
DEEP 46
Collaborative Adult Learning
Talent Acquisition
New Hire
Management Trainee
Officer Development Program
Assistant Development Program
Apprentice
X
Experience Hire
New : ROOKIE 46
New Internship : BINA BNI
New Approach
Stop Recruit!
Talent Acquisition
Talent & Succession
Reward & Recognition
Learning & Development
EVPEVP
Rookie 46A New Talent Program
2017 2018
Business CompetitionMilitary Camp
Personal Video BrandingPersonal Video Branding
2014 2016 2017
19
27
16
11
1416
13
19
rank is for all industries, only show Banking Institution
Employer branding ...
Bank A
Bank B
Bank C
Bank A
Bank B
Bank C
530590
684720 721
788
408465
507560 547
336377
255 260 265272 265
244 265338
394319
382
469
2011 2012 2013 2014 2015 2016 2017
Earning Per Employee (EPE)
Productivity ...
Bank B
Bank A
Bank C
Employee Engagement
48,77%
46,88%
2011 2014 2017
48.77%
46.88%
51.36%
2014 2016 2017BNI BRI Mandiri BCA
19
27
16
11
Employer Branding
14
16
13
19
rank is for all industries, only show Banking Institution
Employer branding ...
In 2 years, we had exported24 Directors
for State Owned Company…
External Recognition
Blessing WhiteIndonesia Employee Engagement Award
Best Innovative Initiation
DunamisBest Transformation on The Move 2017
Special Recognition on Incremental ImprovementMost Admire Knowledge Management on 3 categories
AONIndonesia Best Employer 2017
SWAIndonesia Best Employer in
Creating Talent from Within 2017
External Recognition
2018 SWA & LMFE UI#1 Learning & Development Strategy
#2 Human Capital Transformation#2 Compensation & Benefit Strategy
2018 SWA & PPM#1 Insan yang kompeten (Kategori Human Capital)
And now, we also considered as a new benchmark!
2/year2015
1/year2016
1/2week2017
1/week2018
2017 Bottomline
Net Profit Increase 20%
Number of employee decrease almost 1000!
Ultimately as a public companyStock price almost double in two years!Almost Double in 2 years!
Initiate “Super Holding” Model for SOE
CoreValue
EVP danEmployerBranding
Talent Management
HCAnalytics
HCTechnology
Reward & Recognition
Corporate University
Human Capital Transformation Case Study of Jasa Marga
Agenda
New World of Work
Introduction
Human Capital Transformation Case Study of BNI
Human Capital Architecture
Talent & Succession
Reward & Recognition
Learning & Development
EVPEVP
Talent & Succession
Reward & Recognition
Learning & Development
EVPEVP
Daily Quiz aims to check personalizedlearning needs
Timely, bite size, multiple entry-multiple exit and personalized learning based on employee’s preferences
JM Click as a Digital Platform
Jasa MargaLearning Wallet for
everyone
Peer Assist, Find Coach,Find Expert, Find Mentor,
Group Learning
Collaborative Adult Learning
JMLWDaily Quiz
Prepare for Big Data, Machine Learning and Artificial Intelligent capability
Jasa Marga Learning Institute JM_Learning Institute www.jmli-portal.com
Jasa Marga Learning Institute JM_Learning Institute www.jmli-portal.com
58(2,2%)
Road Runner
82(3,0%)
Unfit
558(20,7%)
Promotable
SleepingTiger
Solid Contributor
1960(72,7%)
37(1,4%)
CAPA
CITY
PERFORMANCE
We also need Talent Pipelining
Jet RoadsterManagement Trainee Program
Of Jasa Marga
The purpose of Jet Roadster
Employer Branding
Mengomunikasikan Jasa Margasebagai tempat bekerja yang menarik, untuk mendapatkantalent yang sesuai dengankebutuhan perusahaan
Talent
Pipelining
Mendapatkan high capacity talent untuk
akselerasi transformasiperusahaan
Jet Roadster is
An exclusive management trainee program
designated for high quality talent who are willing to
find enjoyment through our work culture and are
keen to serve the country
What we seek from Jet Roadster
01 Outstanding Learning Agility
02 Professionalism that always thrive for excellence by utilising creativity and innovation
03
“Talents who are fit to our culture.”
Strong leadership skill with Integrity as their principle
04
We seek talents who demonstrate :
Customer Focus mindset combined with digital proficiency to better serve the customer
The Quest Route Pit Stop 1
Pit Stop 2Pit Stop 3Start and Finish
Pit Stop 4 : Menginap
Pit Stop 5
Pit Stop 6
TIP KM 207 B
Pit Stop 7
