Date post: | 01-Jul-2015 |
Category: |
Business |
Upload: | womens-business-magazine |
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TALK Telephone Training Workshop
Phone Call Statistics
The best time to call is 4-5pm. The second best time to call is 8-10am. The worse times to call are 11am and 2pm. In 2007 it took about 3 call attempts to reach a
prospect, today it takes 8. The average business person only makes 2 attempts
to reach a prospect. 91% of customers say that they will give referrals but
only 11% ask for them.
• 2% of sales occur when two parties meet for the first time
• 98% will only buy once a certain level of trust has been built up
• 65% of people requesting information on your company will not purchase for at least 3 months afterwards
• 20% will take more than 12 months to buy after requesting info
TIP:
Don’t annoy people on the phone, offer them a solution.
Hazel
Lorah
Eric
FACT:
It’s up to you to call and keep in touch with the client, don’t expect them to call and keep in touch with you.