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Drive Productivity and Asset Performance with Enterprise Mobility TAMKO Building Products, Inc. Shankar Vidiyala Brian Wadell
Drive Productivity and Asset
Performance with Enterprise
Mobility
TAMKO Building Products, Inc. Shankar Vidiyala Brian Wadell
© TAMKO Building Products, Inc. All rights reserved. Confidential Proprietary Information.
Agenda
Challenges and Best Practices
Expected Business Benefits
Vision and Why SAP HANA
Use Cases
TAMKO Overview
© TAMKO Building Products, Inc. All rights reserved. Confidential Proprietary Information.
• TAMKO Building Products, Inc. is a leading manufacturer of
• Residential and Commercial Roofing Products
• Waterproofing Products
• Composite Decking and Railing Systems
• Cements and Coatings
• Privately owned company since 1944 and headquartered in Joplin, MO
• 13 Manufacturing Facilities and 12 warehouses across the US
May 16, 2013
TAMKO Overview
© TAMKO Building Products, Inc. All rights reserved. Confidential Proprietary Information.
“HANA empowers TAMKO business users to quickly
respond to dynamic business needs by providing high
performance access to business data while insuring the
quality and security of the data.”
HANA Vision: Helping Business Respond Faster
© TAMKO Building Products, Inc. All rights reserved. Confidential Proprietary Information.
• Enable business to access the data (SAP and non-SAP)
– Operational reporting to support ad hoc reporting
– Cross functional reporting to give broader picture
• Ad-Hoc Reporting Project 2011
– Leverage existing BW data models
– Train users on SAP BusinessObjects (Webi)
– Business unfamiliar with data definitions and mapping
– Evaluated third party tools
• HANA
– Operational Reporting on SAP HANA available summer of 2011
– Provided near real time access to both SAP and non-SAP data
– Data accessible by multiple reporting tools
– Seen as robust foundational long term strategy
History on why SAP HANA
© TAMKO Building Products, Inc. All rights reserved. Confidential Proprietary Information.
• Better decision making and results based on more timely information:
• Provide end users with access to data (customer, order history, inventory, etc)
• Reduce wait times for new reports (ITS bottleneck)
• Improve turn-around time of new data models
• Integration of SAP/non-SAP data for consolidated reporting such as data
from Plant Systems and SAP ECC
• Near real time reporting including delta updates
• Support mobile devices by leveraging server side processing
• Reporting requirements are more transparent when trained business users
write their own reports
• Over 1,000 times faster than current database systems (estimated)
• Based on performance tests against some of our larger SAP ECC tables
Expected Business Benefits
© TAMKO Building Products, Inc. All rights reserved. Confidential Proprietary Information.
Short Term (Q1 2012)
• Implement SAP HANA Rapid Deployment Solution (RDS)
• Knowledge transfer to TAMKO Team
• Establish development standards and procedures
• Establish security strategy
Medium Term (2012)
• Data Deployment (Inventory, MRP, Production, Sales, Finance)
• Identify and train business report writers
• Support project reporting initiatives (PM Reliability Dashboard, Profitability Analysis)
Long Term (2013-2014)
• Leverage SAP HANA for future project reporting initiatives (Dashboards/Analytics, CRM, Mobility Reporting)
• Continuous Improvement (Add additional data models, End user training, non-SAP system integration)
Implementation Approach and Timeline
© TAMKO Building Products, Inc. All rights reserved. Confidential Proprietary Information.
• Problem • TAMKO Sales Force required mobile access to Customer data to
make customer meetings more effective and avoid using printed
reports during meetings
• Original reporting solution used periodic data from BW and
involved many manual steps that had to be performed each month
• Objective • Provide a flexible reporting solution to the Sales Force via iPads
that can be executed on-demand.
• Reporting solution would include highly formatted reports targeted
to Corporate executives while also allowing Sales Force to drill into
the intricate detailed data
May 16, 2013
Use Case I
© TAMKO Building Products, Inc. All rights reserved. Confidential Proprietary Information.
• Prior mobile sales solution utilized SAP BW and SAP BusinessObjects Explorer
• Limitations required data to be updated monthly – process took 5-6 hours each
month
• Data volume in monthly spreadsheet presented challenges indexing predefined
Explorer reports
• Later versions of the apps were more conducive to mobility reporting requirements
May 16, 2013
Sales Mobility History
© TAMKO Building Products, Inc. All rights reserved. Confidential Proprietary Information.
May 16, 2013
Applications on the iPad
SAP BI
© TAMKO Building Products, Inc. All rights reserved. Confidential Proprietary Information.
May 16, 2013
Applications on the iPad
SAP BI SAP BI
© TAMKO Building Products, Inc. All rights reserved. Confidential Proprietary Information.
May 16, 2013
Applications on the iPad
SAP BI SAP BI
SAP Explorer
© TAMKO Building Products, Inc. All rights reserved. Confidential Proprietary Information.
• Sales reports executable on-demand via SAP BI and SAP Explorer mobile apps on
iPad – Year to Year comparison, Year to Date Sales, Top 10 Customers, Sales by Product Groups, etc.
• Easy access to reports/data from many locations (inside network, at customer
location, WiFi hotspots, etc.)
• Report data automatically updated, no longer dependent on manual monthly process – From taking 6 hours of manual effort every month – Zero manual intervention
• Increased sales force efficiency via access to data through mobile devices
May 16, 2013
Business Benefits
© TAMKO Building Products, Inc. All rights reserved. Confidential Proprietary Information.
• Problem • TAMKO Plant Maintenance department required standardized reporting solution
across all plants to reduce machine/line downtime; improve compliance ratio and
there by improve productivity
• Current methodology was Reactive Maintenance based on information from
different systems including SAP ECC, SAP BW and legacy environments
• Objective • Provide a standardized single access point reporting solution for all plants with
common key metrics
• Reporting solution would provide near real time information in a visual format
enabling easy monitoring of KPI’s and Performance across the board
USE CASE II
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• Key Performance Indicators
Transition from Reactive Maintenance to Proactive Maintenance
• Control charts and Alerts • Condition Monitoring • What-If Analysis
© TAMKO Building Products, Inc. All rights reserved. Confidential Proprietary Information.
• Improvements in uptime of machines/lines
• Easy identification of problems and root causes
• Improved compliance metrics
• Significant reductions in cycle times of generating similar metrics manually • Combined several reporting requirements into one dashboard and made available by click of a button
• All metrics are converted to a very intuitive visual format which hides the
complexity of the data coming from different back ends
• Allows for standardization of the maintenance process across all plants
BUSINESS BENEFITS
© TAMKO Building Products, Inc. All rights reserved. Confidential Proprietary Information.
• SAP Mobile BI reports expanded to utilize a Customer 360 view
• Continuous Improvement steps for Reliability Dashboard – Develop additional Reports/tabs
– Add What-If Analysis
– Add alerts to the control charts
• SAP HANA as a data source and mobility for reporting will be considered for all future
reporting requirements
• Continue to develop data models in SAP HANA for ad hoc reporting/data mining
• Continue to train business users on SAP BusinessObjects tools to make them self-
sufficient with regards to ad-hoc reports
Next Steps
