Tamworth / Nundle Community Health Service Directory ......paediatrics, or those presenting with;...

1 Updated February 2018

Tamworth / Nundle Community Health Service Directory November2011





“Our staff welcome you and acknowledge the traditional owners of this land, the

Kamilaroi/Gamilaroi/Gomeroi people. We value and respect the cultural

diversity of our community.








Table of Contents

Tamworth / Nundle Community Health Service Directory February 2018 ............... 1 Aboriginal Health Worker (AHW) ............................................................................. 4 Aboriginal Maternal Infant Health Strategy .............................................................. 5 Adult Community Occupational Therapy ................................................................. 6 Aged Care Assessment Team (ACAT) .................................................................... 7

Aged Care Day Centre ............................................................................................ 8 Building Strong Foundations Team ......................................................................... 9 Child and Family Health Nursing ........................................................................... 10 Child Protection Counselling Service (CPCS) ....................................................... 11 Children Under 10 with Problematic or Harmful Sexualised Behaviour ................. 12

Chronic Care for Aboriginal People ....................................................................... 13 Community Nursing ............................................................................................... 14

Connecting Care: Integrated Chronic Care ........................................................... 15 Continence Adviser ............................................................................................... 16 Dietitian ................................................................................................................. 17 Drug and Alcohol Clinical Service ......................................................................... 18

End of Life Care Strategy Clinical Nurse Educator ................................................ 19 Nurses and allied health staff, managers, community groups, carers. .................. 19 How to access the service ..................................................................................... 19 Access is via telephone or email ........................................................................... 19 Falls Prevention Service ........................................................................................ 20

Genetic Counselling Service ................................................................................. 21

Hearing Service ..................................................................................................... 22 HNE Diabetes Service - Tamworth ........................................................................ 23 Immunisation ......................................................................................................... 24

Joint Investigation Response Team (JIRT) – Health ............................................. 25 New England Brain Injury Rehabilitation Service .................................................. 26 New Directions ...................................................................................................... 28 Nundle Community Health ..................................................................................... 29 Out of Home Care Health Pathway ....................................................................... 30

Paediatric Occupational Therapy .......................................................................... 31 Paediatric Physiotherapy ....................................................................................... 32 Paediatric Psychology ........................................................................................... 33

Paediatric Speech Pathology ................................................................................ 34

Palliative Care Service .......................................................................................... 35

Peel Cluster Wound Management Service ............................................................ 36 Psychogeriatric Services ....................................................................................... 37

Respiratory Services ............................................................................................. 38 Rural Spinal Cord Injury Service ........................................................................... 39 (New England) ....................................................................................................... 39

Sexual Assault ....................................................................................................... 40 Social Work ........................................................................................................... 41

SWISH ................................................................................................................... 42 Tamworth Family Care Cottage ............................................................................. 43 Transitional Aged Care .......................................................................................... 44 Women’s Health Nurse, Consultant ...................................................................... 45

TCHS%20Service%20Directory%20Feb%202018.doc#_Toc507401683


Aboriginal Health Worker (AHW) Child and Family Allied Health Team

Service description The AHW works closely with other AHW’s within Tamworth Community Health and community members, men’s health and women’s health and well-being groups. This is to facilitate delivery of culturally appropriate health services and to support members of the Aboriginal Community to access Community Health Services to improve the health outcomes of Aboriginal children and their families living within Tamworth Local Government Area.

Who can use the service? Members of the Aboriginal Community and allied agencies.

Service hours Monday – Friday, 8.00am to 4.30pm

Who can refer? Anyone

How to refer? In writing or verbally

Staffing One Aboriginal Health Worker

Cost Nil

Contact details Postal address Address Tamworth/Nundle Community Health Service Locked Mail Bag 9783 NEMSC 2348

Johnston House Corner Dean and Johnston Streets Tamworth NSW 2340

Phone Fax (02) 67 67 8100 (02) 67 66 3967


Aboriginal Maternal Infant Health Strategy Primary Care Services

Service description The Aboriginal Maternal Infant Health Strategy (AMIHS) provides an Aboriginal specific service to promote maternal and infant health and wellbeing through consultation, case management, group work, education, referrals and supportive counselling in the antenatal period and immediately postnatal for 6-8 weeks. The AMIHS service provides two drop in antenatal clinics at Coledale Community Centre and Tamworth Aboriginal Medical Service each week and also a home visiting service.

Who can use the service? Aboriginal Women and Non-Aboriginal Women with Aboriginal Partners




Staffing One Midwife and an Aboriginal Health Worker

Cost Nil



Phone Fax 0408699624 (02) 67 66 3967


Adult Community Occupational Therapy Integrated Aged Care Team

Service description Community Adult Occupational Therapy provides assessment, intervention to improve individual functioning with daily activities at home. This may include home modifications and equipment provision, referral to community services, activity retraining and support services to adults living in the community within Tamworth Regional Council Area.

Who can use the service? Clients must be over 18 years of age or have left school and must reside in Tamworth Regional Council Area. Clients with any diagnosis are provided a service except paediatrics, or those presenting with; traumatic brain injury, mental health, current ADHC clients, and clients returning to work as the primary issue. These clients are provided with a service by the following teams: Child and Family Health Team, New England Brain Injury Rehabilitation Service, Tamworth Community Mental Health Team, ADHC, ACAT and Occupational Rehabilitation providers.


Who can refer? Anyone can refer; a medical letter is not necessary but may be helpful to the therapist. Common referrers are: clients, family, General Practitioners, Community Nurses and community services.

How to refer? For clients under the age of 65, or under the age of 50 for Aboriginal or Torres Strait Islander people referrals can be provided in writing by phoning the Occupational Therapist and requesting an OT referral form. Clients over the age of 65, or over the age of 50 for Aboriginal or Torres Strait Islander people should be referred via My Aged Care gateway; http://www.myagedcare.gov.au/ or by telephoning 1800 200 422.

Staffing 1 Occupational Therapist

Cost There is no cost for an Occupational Therapy assessment through Community Health however there may be a cost associated with some recommended interventions.

Contact details Postal address Address Tamworth Adult Occupational Therapy Tamworth Community Health Centre Locked Mail Bag 9783 NEMSC 2348


Phone Fax (02) 67 67 8208 (02) 67 678080

http://www.myagedcare.gov.au/


Aged Care Assessment Team (ACAT)

Service description The ACAT helps older people and their carers decide what kind of care will best meet their needs when they are no longer able to manage at home without assistance. ACAT provide information on suitable care options and can help arrange access or referral to appropriate residential or community care services. An ACAT assessment and approval is required before people can access Commonwealth funded residential aged care and Community packages. Service provided to Quirindi, Walcha, Werris Creek, Manilla, Barraba, Gunnedah and Tamworth.

Who can use the service? Persons with complex age related care needs for access to relevant services.


Who can refer? Anyone may refer a client with the client’s or guardian’s consent. The client needs to be informed that a referral has been made.


Staffing Multidisciplinary team.

Cost Nil



Phone Fax 1300 789 077 (02) 67 678760


Aged Care Day Centre Integrated Aged Care Team

Service description Provides an environment in which the socially isolated senior citizens of Tamworth can make new friends and hone their skills, thus enhancing their ageing process and allowing their Carer time to attend to other matters. A range of activities are provided for day centre clients, including:

Card and number games

Bus outings on Wednesday for lunch or morning tea.

Music and Entertainment

Celebration of special days e.g. Christmas in July, St Patricks Day, Easter, St Valentines Day, Seniors Week.

Educational talks e.g. Diabetes, Falls Minimisation.

Men’s Social Group outings on Thursday

Who can use the service? Older and frail people aged over 65 years who live in the community and younger people who have moderate, severe or profound disabilities. Carers of people who have a disability.

Service hours The Centre operates 4 days per week – Monday, Tuesday, Thursday and Friday – from 9.30 am to 2 pm. Bus outings on Wednesday.



Staffing Full-time coordinator and volunteers

Cost There is a small cost that covers morning tea, lunch and activities. Contact the coordinator to get current cost details.


Corner of Bligh and Marius Streets Tamworth

Phone Fax (02) 67 667199 (02) 67 667199


Building Strong Foundations Team Primary Care Services

Service description The Building Strong Foundations Team is an Aboriginal specific Child and Family Health service which provides culturally appropriate primary health care to families with children aged 0-5 years regarding feeding, nutrition, growth and development, behaviour, immunisation and post-natal depression management for mothers and parenting advice. These services are mostly provided as a home visiting service. Aboriginal families also access mainstream clinics at Tamworth Community Health Service, Johnston St and also the Kathleen Street Clinic.

Who can use the service? Aboriginal Women and Non-Aboriginal Women with Aboriginal Partners




Staffing Two Aboriginal Health Workers and two Child and Family Health Nurses

Cost Nil



Phone Fax (02) 67 67 8100 (02) 67 66 3967


Child and Family Health Nursing Primary Care Services

Service description Child and Family Health Clinics provide screening of children aged 0-5 years regarding feeding, nutrition, growth and development, behaviour, and post-natal depression management for mothers and advice re: parenting. Services are provided through a home visiting service and through clinics at Johnston House and Kathleen Street.

Who can use the service? Children aged 0-5 years and their parents/carers/families.

Priority clients Children aged 0-5 years and their parents/carers/families. Priority clients include pre-term infants, multiple births, children with special needs


Who can refer? Parents, Families and Carers, Maternity Units, GPs, Paediatricians, FaCS, Preschools and Schools


Staffing Child and Family Health Nurses

Cost Nil



Phone Fax (02) 67 67 8100 (02) 67 66 3967


Child Protection Counselling Service (CPCS)

Child and Family Allied Health Team

Service description The Child Protection Counselling Service (CPCS) assists children and young people to deal with the effects of abuse and neglect. This is through counselling and therapy, group work, support for carers, support and advocacy for children and families, education for health staff, community education, court preparation and support, referral to other services.

Who can use the service? Children, young people, their families and carers/ foster carers where physical abuse, emotional abuse, neglect or domestic violence have been investigated and confirmed by the Family and Community Services.


Who can refer? All referrals to the CPCS must come through Family and Community Services or the Joint Investigation Response Team (JIRT).

How to refer? In writing

Staffing One Child Protection Counsellor

Cost Nil



Phone Fax (02) 67 67 8100 (02) 67 66 3967


Children Under 10 with Problematic or Harmful Sexualised Behaviour


Service description Specialised counselling for children under 10 years who present with problematic or harmful sexualised behaviour and/or children who present with complex developmental, behavioural and psychosocial difficulties. The service works closely with the family of the child by proving support, advice and education regarding sexualised behaviours.

Who can use the service? Children under 10 who are exhibiting sexualised behaviours and their families or carers who are caring for the child or/and children.

Service hours Monday to Thursday 8:00am to 16:30pm.

Who can refer? Anyone can refer to this service. Referrals to this service come from various sources including parents, family members, carers, medical services, schools and other services in the community.

How to refer? By contacting Tamworth Community Health Service on 6767 8100 and asking to speak to the Clinical Lead, Children Under 10 with Problematic or Harmful Sexualised Behaviour or a Paediatric Psychologist.

Staffing Part time Social Worker

Cost Nil



Phone Fax (02) 67 67 8178 (02) 67 66 3967


Chronic Care for Aboriginal People Service description The Integrated Chronic Care for Aboriginal People Program (ICCAPP) attempts to improve health outcomes and quality of life for Aboriginal people, their families and carers, with chronic health conditions within Peel, Mehi and Tablelands Sectors. The aim of the service is to prevent, detect and treat the progression of chronic diseases including diabetes, renal, respiratory and cardiac disease. Services include assessment, early intervention, secondary prevention, self-management and education programs, and short term case management of individuals. Phone support is available as well as the follow up within 48 hours of discharge of Aboriginal patients admitted with chronic disease to a HNE hospital.

Who can use the service? Aboriginal people over the age of 15 years with chronic disease

Service hours Monday – Friday, 8.30am – 5.00pm

Who can refer? Health care professionals, service providers or self-referral


Staffing Clinical Nurse Consultant Registered Nurse Aboriginal Health Education Officer

Cost Nil


Tamworth Hospital Corner Dean and Johnston Streets Tamworth NSW 2340

Phone Fax 1800 881 568 or 67678828 (02) 67678760


Community Nursing Primary Care Services

Service description Community based nursing provide assessment, monitoring, support and advice, health education, clinical nursing procedures, supervision and administration of medications, wound care, and palliative care. Services are provided either in the home or a clinic setting. Community nurses work in partnership with other health professionals and community groups to provide culturally appropriate service provision to designated community groups. By working in partnership with the hospital discharge planners, clients are assisted to maintain their independence and avoid prolonged hospitalisation by having clinical procedures attended in the community setting. Home visits or Clinic appointments (at hospital or Coledale Centre) are offered.

Who can use the service? Any member of the community in need of nursing care in the Tamworth area.

Service hours Monday – Friday 7.30am to 4.00pm. A limited service is available at the weekend.

Who can refer? Hospital, GP or other health professional. Self/family referrals accepted through My Aged Care only.

How to refer? In writing from health professionals or My Aged Care.

Staffing Registered Nurses and Enrolled Nurses

Cost Nil



Phone Fax (02) 67 678123 (02) 67 66 9361


Connecting Care: Integrated Chronic Care

Service description The service assists adults with chronic illnesses to improve their ability to manage their condition and increase access to health services, helping people to remain living well in the community. The service is predominantly telephone based although face-to-face assistance is available for people needing extra support.

Who can use the service? Connecting Care assists people over 16 years. People who have an identified self-management or health behaviour issue or a health access issue will benefit most from the service. There is a current focus on assisting people with one or more of the following conditions: Diabetes Chronic Obstructive Pulmonary Disease Congestive Heart Failure


Who can refer? Health care professionals or self-referral

How to refer? Verbally, written or electronically using email

Staffing Registered and enrolled nurses

Cost Nil



Phone Fax 1800 881 568 (02) 67678760


Continence Adviser Integrated Aged Care Team

Service description To assess and advise on management and treatments available for people experiencing or wanting advice about continence and/or urological problems. To offer education about continence assessment, treatment and management as well as assistance with catheter issues. To deliver health promotion and education to health professionals and other interested people.

Who can use the service? People of all ages who seek advice about continence and urology problems


Who can refer? Referral from all sources Contact made with GP once initial assessment has been made.


Staffing Continence Nurse Practitioner

Cost Nil



Phone Fax (02) 67 67 8172 (02) 67 66 3967


Dietitian Child and Family Allied Health Team

Service description Service providing outpatient clinics and small group education. Medical Nutrition Therapy involving assessment, counselling, development of nutrition care plans, individualised education and follow up offered to paediatric clients 0-18yrs. Case types may include (but not exclusive) to: failure to thrive, food allergy and intolerance, cystic fibrosis, reflux and infant feeding, gastrointestinal issues, and oral and enteral nutrition. Services can be provided at Tamworth Community Health Centre, client homes, or other community setting based around enhancing a family centred approach. Project management for workforce capacity building strategies, or development of collaborative resources also conducted.

Who can use the service? Age: Children birth to 18 years of age


Who can refer? Referrals can be accepted from parents/carers, paediatricians, child & family health nurses, teachers, general practitioners, other health professionals. Referrals can only be accepted with parental/carer consent.

How to refer? Referrals are accepted through letter, by telephone, or by dropping-in to TCHS.

Staffing One Dietitian

Cost Nil



Phone Fax (02) 67 67 8178 (02) 67 66 3967


Drug and Alcohol Clinical Service

Service description Drug and Alcohol Clinical Services (DACS) provide general drug information and referral, assessment, counselling for individuals and families/members, consultation with the local hospital, local doctors and other health professionals. Other services provided are; withdrawal management advice, rehabilitation advice/referral, pharmacotherapy program and referral to other services. DACS health professionals provide strategies to assist clients with; moderated drinking, relapse prevention, abstinence support, lifestyle changes and cessation of smoking. DACS is committed and understands the importance of providing appropriate cultural services to our local Aboriginal communities, therefore Aboriginal Health Workers are essential and accessible to support and assist clients throughout their journey.

Who can use the service? All of the community

Priority clients Those affected by alcohol and other drugs.

Service hours Monday – Friday 8.00am to 4.30pm,

Who can refer? Anybody


Staffing Drug & Alcohol service multidisciplinary team consisting of Counsellors, Nurses, Medical Staff and Aboriginal Health Workers..

Cost Nil

Contact details Postal address Drug and Alcohol Clinical Services

Address

Tamworth/Nundle Community Health Service Locked Mail Bag 9783 NEMSC 2348


Phone Fax (02) 67 67 8100 (02) 67 66 3967


End of Life Care Strategy Clinical Nurse Educator

Integrated Aged Care

Service description The purpose of the service is to develop, implement and evaluate the end of life framework for the support of nursing and allied health staff working in Peel Cluster acute, aged care, and community settings. The role of the Clinical Nurse Educator is to support the delivery of best practice, patient service and enhanced patient outcomes in end of life care.

Who can use the service? Nurses and allied health staff, managers, community groups, carers. How to access the service Access is via telephone or email

Service hours Monday – Friday 7.30am to 4.00pm.

Staffing 1 x Clinical Nurse Educator

Cost Nil



Phone Fax (02) 67 678111 (02) 67 66 9361


Falls Prevention Service Connecting Care

Service description The service aims to reduce the health, social, psychological and economic impacts of falls on individuals, families and the greater community through screening, assessment and falls risk and injury management. This is done by offering falls risk assessment (including QuickScreen) to identify level of falls risk, assessment of falls risk factors, jointly planned intervention strategies to reduce the risk of falling again, phone coaching after the fall occurs, education and referral to community services.

Who can use the service? Individuals aged over 50 years of age residing in Peel, Mehi and Tablelands Sectors. Exclusion criteria exists and includes: syncope and/or collapse; individuals that reside in a residential aged care facility (RACF); fractures, alcohol and/or drug related; work related; complex medical issues; falls from ladders, bikes, roofs etc.; individuals admitted to hospital; representations for review; and individuals deemed at risk for unsighted telephone based assessment and referral .


Who can refer? Service providers with patients that meet the eligibility criteria

How to refer? In writing via referral form, verbally or electronically via email

Staffing Enrolled Nurse

Cost Nil



Phone Fax 1800 881 568 (02) 67678760


Genetic Counselling Service Child and Family Allied Health Team

Service description The Genetic Counsellor provides information, counselling and support to people in the New England Area who are concerned about the possibility of a genetic condition in their family. Information and education on inheritance and genetic conditions is also provided to community groups and other health professionals. The Genetic Counsellor co-ordinates genetic clinics for the visiting Geneticist. The service covers Peel, Tablelands and Mehi Sectors. Who can use the service? Anybody Service hours Monday – Friday, 8.30am to 5:00pm Who can refer? A referral from a doctor is required for a clinical geneticist consultation. Health professionals are welcome to contact the Genetic Counsellor to discuss referrals. How to refer? In writing. Phone enquiries welcome Staffing One Genetic Counsellor Cost Free to the general community. Consultation with a Clinical Geneticist at the genetics clinic requires a referral from a doctor and a Medicare card. Contact details Postal address Address Tamworth/Nundle Community Health Service Locked Mail Bag 9783 NEMSC 2348


Phone Fax (02) 67 67 8151 (02) 67 66 3967


Hearing Service Connecting Care Services

Service description Hearing assessments, Hearing Health Education, Advocacy

Provision of full hearing assessments for all age groups including Visual Reinforcement Orientation Audiometry (VROA)

Education – Prevention and Rehabilitation

Support and client advocacy

Clinical support for nurses training in Audiometry Nursing

Consultancy to health service providers and the community

Who can use the service? People of all ages; Industry

Service hours Monday – Friday, 8.00am to 4.30pm (although hearing clinics are not offered every day)

Who can refer? Parents without a written referral – all other referees are requested to fax in a written referral

Staffing Qualified Audiometry Nurses

Cost Nil



Phone Fax (02) 67 67 8100 (02) 67 66 3967


HNE Diabetes Service - Tamworth Connecting Care Services

Service description Diabetes management, education and support to help people with diabetes self-manage their condition and to assist with the prevention of long term complications of diabetes. Provision of professional education and a consultancy role to health professionals and community groups. Services are provided through paediatric and adult clinics and individual and group sessions.

Who can use the service? People with diabetes and their family / friends / carers.

Priority clients Type 1 diabetes, pregnant women with diabetes, children with diabetes, Type 2 commencing insulin, diabetes with complications, Aboriginal and Torres Strait Islander clients.


Who can refer? Appointments are necessary and this can be made by phoning the Diabetes Service. Self referral or referrals from Health Professionals are accepted. A Doctor’s referral is necessary to attend either the Adult or Paediatric clinic.


Staffing Diabetes Educators, Dietitians, Paediatric Social Worker, Physician

Cost Medicare charge to attend Adult and Paediatric clinics

Contact details Postal address Address NNE Diabetes Service, Tamworth Locked Mail Bag 9783 NEMSC 2348

HNE Diabetes Service, Tamworth Tamworth Rural Referral Hospital Dean Street Tamworth NSW 2340

Phone Fax (02) 67 677 850 (02) 67 66 9261


Immunisation Integrated Aged Care Team

Service description Child and Family Immunisation Clinics are facilitated for scheduled childhood immunisations between the ages of 0- 5 years. A service is also provided to secondary school students for scheduled vaccinations

Who can use the service? Children and Infants aged 0-5 years Secondary school students

Service hours Child and Family Immunisation Clinics are held at

Coledale Community Centre on the 2nd Tuesday of the month from 9am to 2pm

Kathleen Street on the 3rd Tuesdays of the month from 9am to 2pm

Johnston House on the 4th Tuesday of the month from 1.00pm to 6.30pm Secondary school students are vaccinated at their schools on scheduled dates throughout the year.

Who can refer? No referral or appointment is necessary to access Child and Family Immunisation Clinics. Children are to be accompanied by parent/family member/carer. Secondary school students are provided with vaccination enrolment forms in Years 7 and 9 and 10 through their local secondary school.

How to refer? N/A

Staffing The service is staffed by Registered Nurses and Endorsed Enrolled Nurses who are accredited immunisers. Cost Nil



Phone Fax (02) 67 67 8100 (02) 67 66 3967


Joint Investigation Response Team (JIRT) – Health


Service description NSW Health is an equal partner in Joint Investigation Response Teams (JIRT) working jointly with NSW Police Force and the Department of Family and Community Services (FACS) to provide a response to children and young people who experienced sexual assault and/or serious physical abuse and neglect that meet the JIRT referral criteria and their families in each Local Health District. The role of NSW Health in JIRT is:

Decision making with regard to investigation and assessment.

Responsibility for the provision of medical and forensic examinations.

Arranging services to respond to the medical and psychosocial support needs of children, young people and their families as early as possible after abuse or neglect has been reported.

The JIRT Senior Health Clinicians (SHC) lead the NSW Health response in the JIRT program and participate in development of a Local Planning and Response (LPR) with the other two partners. The JIRT SHC work closely with Sexual Assault Services and other Health professionals.

Who can use the service? Children and young people between 0 and 17 years inclusive who have been reported to the Family and Community Services (FaCS) Helpline and deemed eligible for JIRT response Service hours Monday to Friday 8.30am to 5.00pm with some after-hours coverage provided by the Child Abuse Squad (JIRT Police) Who can refer? JIRT Referral Unit (JRU) only. How to refer? Mandatory reporters and concerned members of the community can report children suspected to be at risk of sexual harm, physical harm and neglect to the Family and Community Services Helpline on 132 111 or 133 627 for mandatory reporters. The Helpline is available 24 hours / 7 days. Reports made to the Helpline are assessed and sent on to Tamworth JIRT if it is determined a JIRT response is required, Staffing 1.0FTE Senior Health Clinician (Social Worker) 1.0FTE Health Clinician (Social Worker) Cost Nil Contact details Postal address Address Tamworth/Nundle Community Health Service Locked Mail Bag 9783 NEMSC 2348

522 Peel Street Tamworth NSW 2340

Phone Fax (02) 67635300 Not applicable


New England Brain Injury Rehabilitation Service

Service description Provides specialist rehabilitation and/or case management services for New England residents who have incurred a brain injury, with focus on transitional and community re-entry phases following the injury. Who can use the service? Adults aged 16-65 years who have the capacity to engage in the rehabilitation process and who meet the eligibility criteria Case management services may be provided for children up to the age of 16 years. Service hours 8.00 am - 4.30 pm Monday to Friday Who can refer? Hospitals, GP, self, family member, other health provider, insurance companies How to refer? In writing or verbally Staffing Multidisciplinary team including: Occupational Therapists, Physiotherapist, Psychologist, Social Worker, Speech Pathologist Cost Nil for public/ non-compensable clients. Payment is sought from third parties for compensable clients. Contact details Postal address Address New England Brain Injury Rehabilitation Dean Street Service Tamworth NSW 2340 Locked Mail Bag 9783 NEMSC 2348 Tamworth NSW 2340 Phone Fax (02) 67 678350 (02) 67 669343


Low Risk Foot Care Clinic Integrated Chronic Care Team

Service description The service provides safe and clinically appropriate basic foot care to clients residing within the Peel Sector.

Who can use the service? Clients are eligible for an initial foot care assessment if they are an aged or disability pension card holder, a health care card holder or have a medical condition or disability affecting foot health.

Ongoing foot care is only provided to those patients who are assessed as unable to provide self-care themselves and do not have a relative / friend / carer who can provide foot care at home. Service hours Two clinics operate per month, mostly on a Monday

Who can refer? Service providers and clients

How to refer? In writing via referral form, verbally or electronically via email

Staffing The service is staffed by registered and enrolled nurses who have completed the Basic Foot Care Course

Cost Nil



Phone Fax 1800 881 568 (02) 67678760


New Directions Child and Family Health Team

Service description New Directions is a service supporting Aboriginal Families with children 0-8 years. The team includes Aboriginal Health Workers, a Dietitian and Social Worker.

Aboriginal Health Worker Dietitian Social worker

Cultural support

Linking with health

services e.g Speech

Pathologist, Occupational

Therapist

Attending health

appointments with

families

Supporting families with

health recommendations

Quit smoking support

Infant feeding

Childhood nutrition and

fussy eating

Underweight and

overweight

Allergies and

intolerances

Meal planning and food

budgeting

Teeth and your diet

General diet checks

Child development

Support with birth certificate

Behaviour management

Emotional support

Support with transport for out of area

appointment (over 100Km)

Linking with health services e.g

Speech Pathologist, Occupational

Therapist

Linking to counselling and support

services.

Who can use this service? Aboriginal families with children aged 0-8 years of age who reside in the Tamworth area. Service Hours This service operates 08.30am-5pm Monday-Friday. Families have the option of Home visit appointments or appointments at Tamworth Community Health Centre. A weekly drop in clinic occurs at Coledale Community Health centre on Thursdays 10am-3pm. Who can refer? Families, internal or external providers.

How to Refer?

Call or written referral.

Staffing

Two full time Aboriginal Health workers; and one part time dietitian and social worker.

Cost

Nil

Contact details

Postal address Address Tamworth/Nundle Community Health Service Locked Mail Bag 9783 NEMSC 2348


Phone Fax 67678100 (02) 67663967


Nundle Community Health Connecting Care Services

Service description Provides assessment, monitoring, support, advice, health education, clinical nursing procedures, supervision and administration of medications, palliative care, and personal care for clients. Services are provided through home visiting and at the clinic.

Who can use the service? Any member of the community in need of nursing care.


Who can refer? Hospital, Self, Family, GP or other health professional. Contact made with GP once initial assessment has been made.


Staffing Nurse Practitioner

Cost Nil

Contact details Postal address Address Nundle Community Health Jenkins Street Nundle NSW 2340

Nundle Community Health Jenkins Street Nundle NSW 2340

Phone Fax (02) 67 55 8001 (02) 67 69 3192


Out of Home Care Health Pathway Child and Family Allied Health Team

Service description

The Out of Home Care (OOHC) Health Pathway aims to improve the health outcomes of children and young people assumed into care. Each child is assigned a Health Case Manager who is responsible for coordinating appropriate health assessments and referrals to support services, as well as developing an annual health management plan.

Who can use the service?

Children and young people assumed into care after September, 2010, with Parental Responsibility to the Minister. The child or young person may be under case management of Family and Community Services or a Non-Government Organisation.

Service hours

Monday – Friday, 8.00am to 4.30pm

Who can refer?

Automatic referrals to the OOHC Health Pathway are made by Family and Community Services once a child is taken into care.

How to refer?

In writing

Staffing

One Health Case Manager – covering Peel Cluster

Cost

Nil

Contact details

Postal address Address Tamworth/Nundle Community Health Service Locked Mail Bag 9783 NEMSC 2348


Phone Fax (02) 67 67 8095 (02) 67 67 8628


Paediatric Occupational Therapy Child and Family Allied Health Team

Service description General Paediatric Occupational Therapy service, assessment, individual and group therapy, home and school based programs to children in Tamworth, Manilla and Barraba. Education to parents and teachers. Occupational Therapy assists those who are experiencing difficulties affecting their ability to engage in everyday activities. e.g. learning, fine and gross motor difficulties, sensory processing disorders, neurological impairments, physical disabilities, developmental delay, autism spectrum disorder, acute medical, surgical and orthopedic conditions. Who can use the service? Children 0-17 years living in Tamworth, Barraba, Manilla and Nundle with normal cognitive functioning or a mild cognitive impairment and who are not accessing another Occupational Therapy service. Service hours Monday – Friday, 8.00am to 4.30pm Who can refer? Parents/carers by directly contacting the Occupational Therapy service during business hours on 02 67 67 8100. Nurses, Allied Health professionals, GP’s, medical specialists, teachers, school counsellors and child care workers can assist by recommending a referral to Speech Pathology and providing parents/carers with information slips containing contact details for Speech Pathology. How to refer? Parents and/or carers are asked to call during business hours on 02 67 67 8100 to make a referral. Other people involved with a child can contact to make enquiries about the service if needed. Staffing Two Occupational Therapists Cost Nil Contact details Postal address Address Tamworth/Nundle Community Health Service Locked Mail Bag 9783 NEMSC 2348


Phone Fax (02) 67 67 8100 (02) 67 66 3967


Paediatric Physiotherapy Child and Family Allied Health Team

Service description The service provides assessment, treatment, consultation, training and education for children with physical difficulties such as developmental delay (or at risk of), musculoskeletal or orthopaedic problems, neurological conditions and genetic disorders affecting physical growth and development.

Who can use the service? Children aged 0-17 years living within the Tamworth Greater City Area who are not eligible for services through Ageing, Disabilities and Home Care (ADHC) or Cerebral Palsy Alliance (CPA) and who do not attend another Physiotherapy service Note: Acute musculoskeletal and orthopaedic conditions (eg. Fractures, Talipes and Developmental Dysplasia of Hip) are managed through the Tamworth Hospital Physiotherapy Department


Who can refer? Anyone - with parent/carer consent

How to refer? In writing on the Paediatric Physiotherapy Referral form

Staffing One Physiotherapist

Cost Nil



Phone Fax (02) 67 67 8100 (02) 67 66 3967


Paediatric Psychology


Service description The Paediatric Psychology team provides psychological assessments (eg. psychosocial, learning, developmental), treatment, intervention and education for children and their families with behavioural, emotional and developmental difficulties. Children with mental health concerns (e.g depression, anxiety, eating disorders) should not be referred to this service.

Who can use the service? Children, adolescents and their families.


Who can refer? Parents and Families, Paediatricians, GP’s, Schools, Preschools, Health Professionals.

How to refer? In writing or verbally from a parent or from a professional service provider with parental consent. Referral form available.

Staffing Two Psychologists

Cost Nil



Phone Fax (02) 67 67 8100 (02) 67 66 3967


Paediatric Speech Pathology Child and Family Allied Health Team

Service description Paediatric Speech Pathology provides assessment, diagnosis and intervention for children with communication and feeding difficulties. The service delivery includes some individual therapy, parent training, home and school programmes. Consultation and community education is also offered as needed or requested.

Who can use the service? Children 0-17 years living in Tamworth, Barraba, Manilla and Nundle with normal cognitive functioning or a mild cognitive impairment and who are not accessing another Speech Pathology service.


Who can refer? Parents/carers by directly contacting the Speech Pathology service during business hours on 02 6767 8100. Nurses, Allied Health professionals, GP’s, medical specialists, teachers, school counsellors and child care workers can assist by recommending a referral to Speech Pathology and providing parents/carers with information slips containing contact details for Speech Pathology.

How to refer? Parents and/or carers are asked to call during business hours on 02 67 67 8100 to make a referral. Other people involved with a child can contact to make enquiries about the service if needed.

Staffing Three Speech Pathologists

Cost Nil



Phone Fax (02) 67 67 8100 (02) 67 66 3967


Palliative Care Service Primary Care Services

Service description Symptom control management and service coordination and consultancy for person at any stage of their terminal illness, their carers and health staff in the Peel and Tablelands Clusters.

Consultancy – for nurses, allied health and medical staff

Education – health staff, clients, carers and interested community groups

Clinical – assistance with technical care management and coordination of services

Research

Who can use the service? Adults with terminal illness and their carers. HNELHD and non-HNELHD health staff Community Groups interested in Palliative Care


Who can refer? Nursing, Allied Health and Medical (prefer written but direct verbal or email accepted). Self-referral, carers and community by phone contact – no official health referral required.


Staffing Palliative Care Clinical Nurse Consultant

Cost Nil




Peel Cluster Wound Management Service Primary Care Services

Service description Provides a holistic specialist wound consultation service for people residing within the Peel Cluster with complex acute and chronic wounds that are not progressing.

Who can use the service? Referrals are made to the local Community Nursing Service at Barraba, Gunnedah, Manilla, Nundle, Tamworth and Walcha. Following the initial assessment and treatment of clients by the Community Nurse an appointment can be arranged in the nearest wound consultancy clinic by the Community Nursing Service.


Who can refer? GP’s and health professionals


Staffing Transitional Nurse Practitioner

Cost Nil



Phone Fax (02) : 67678536

(02) 67 66 3967


Psychogeriatric Services Integrated Aged Care Team

Service description The Psychogeriatric Clinical Nurse Consultant undertakes assessment of an older person’s cognitive impairment for clients exhibiting behavioural and psychological symptoms of dementia – on individual basis – preferably at home. Referral is made to appropriate specialists and assistance is provided with the development of management plans and provision of education to clients/ carers/ staff of health and community aged care organisations. Service provided to Quirindi, Walcha, Werris Creek, Manilla, Barraba, Gunnedah and Tamworth.

Who can use the service? Older persons exhibiting problems related to functional brain disorders affecting activities of daily living.

Service hours Monday – Friday, 0700-1530

Who can refer? Anyone may refer a client with the client’s or guardian’s consent. The client needs be informed that a referral has been made.

How to refer? In writing or verbally. Referral form available for Service Providers.

Staffing Psychogeriatric Clinical Nurse Consultant works closely with the Aged Care Assessment Team.

Cost Nil



Phone Fax (02) 67 67 8300 (02) 67 678080


Respiratory Services Integrated Chronic Care Service

Service description The service provides education and support for people with respiratory disease and their carers/families including:

Education and management of asthma and COPD

Tuberculosis management, tuberculin skin testing, contact tracing and education

Pulmonary rehabilitation program

Quit smoking advice

Prescribed oxygen and other home ventilation services

Respiratory disease self-management referral and advice The service also provides a Respiratory Specialist clinic for management of people with Tuberculosis, contact tracing and screening for health care workers.

Who can use the service? People of all ages with a diagnosed respiratory condition


Who can refer? GP or specialist referral required for pulmonary rehabilitation but other referrals from health care workers, family or from the client are accepted. No referral is needed for asthma education.

How to refer? In writing from health professionals or verbally from client and family/carer

Staffing Physician attends the Chest Clinic every two months. CNC/CNS for advice and support

Cost Nil



Phone Fax (02) 67 67 7786 or 1800 881 568

(02) 67 66 3967


Rural Spinal Cord Injury Service (New England)

Service description Provides consultancy, education, co-ordination and referral/linkage to spinal specialist services for New England residents who have incurred a spinal cord injury. Who can use the service? Adults aged 16 years and over who have incurred a spinal cord injury where there is a persistent neurological deficit arising from either a traumatic or non-traumatic, but non-progressive, cause Service hours 9.00 am - 5.30 pm Monday to Thursday Who can refer? Hospitals, GP, self, family member, other health provider, insurance companies How to refer? In writing or verbally Staffing 1 x full time equivalent Rural Spinal Cord Injury Co-ordinator Cost Nil for public/ non-compensable clients. Payment is sought from third parties for compensable clients. Contact details Postal address Address Rural Spinal Cord Injury Service (New England) Dean Street Locked Mail Bag 9783 Tamworth NSW 2340 NEMSC 2348 Phone Fax (02) 67 678350 (02) 67 669343


Sexual Assault Child and Family Allied Health Team

Service description The Sexual Assault Service provides counselling, group work, casework, court preparation and support, advocacy, community education, professional training and consultation. The service also operates a Crisis After Hours Service for children, young people and adults requiring urgent forensic medical examination and over the phone crisis counselling.

Who can use the service? Women, men, children and young people who have experienced sexual assault either recently or in the past and their non-offending family members or carers. Referrals are not accepted for people who have perpetrated sexual assault.

Service hours Monday – Friday 8.00am to 5.00pm (Excluding Public Holidays). After hours crisis service is available for victims of sexual assault which have occurred in the last seven days and can be accessed by either presenting to, or phoning, Tamworth Rural Referral Hospital Emergency Department on (02) 67677435.

Who can refer? Referrals can come from any source and include parents/carers, community members, employers, schools, Police, Emergency Departments, GP’s and other Health Services providers.

How to refer? During business hours contact Intake Worker on 02 6767 8100. Referrals can also be received by email, fax, or post using the referral form.

Staffing Specialist Sexual Assault Counsellors, including an Aboriginal Sexual Assault Counsellor and Specialist Sexual Assault Medical Examiners.

Cost Nil



Phone Fax (02) 67 67 8100

(02) 67 66 3967

Email [email protected]

mailto:[email protected]


Social Work


Service description The service provides support to children and their families. This may include offering support, counselling or referrals for:

Grief and loss

Parenting issues

Adjustment to chronic illness and health issues

Trauma

Pregnancy option issues

Still birth and miscarriages

Sudden death

Stress, depression and anxiety

Family/relationship issues (assess and refer as appropriate)

Unplanned pregnancy

Birth complications

Accommodation and transport issues

Financial assistance

Who can use the service? Children, adolescents and their families.


Who can refer? Parents and Families, Paediatricians, GP’s, Schools, Preschools, Health Professionals.

How to refer? Service providers can refer by completing the appropriate referral form with client/parent consent. Clients and parents can refer verbally by phone.

Staffing 1.5 Social Workers

Cost Nil



Phone Fax (02) 67 67 8100 (02) 67 66 3967


SWISH Connecting Care Services

Service description The NSW Statewide Infant Screening - Hearing (SWISH) Program is aimed at identifying all babies born in NSW with significant permanent bilateral hearing loss by 3 months of age, and for those children access to appropriate intervention by 6 months of age. Identification is achieved through universal hearing screening of all newborns in NSW using Automated Auditory Brainstem Response (AABR) technology. If newborns do not pass hearing screening they are referred for Diagnostic Audiological assessment. The SWIS-H program provides:

Newborn hearing screen

Referral

Education

Support

Collation of data

Identification of infants with risk factors for progressive hearing loss.

Who can use the service? All newborns

Service hours In Maternity Ward prior to discharge, outpatient clinics at Community Health Service or home visits.

Who can refer? Parents, Midwives and Health Professionals


Staffing Midwives, Child & Family Health Nurses, Audiometry Nurses, Screener.

Cost Nil



Phone Fax (02) 67 67 8100 Mobile: 0429100865

(02) 67 66 3967


Tamworth Family Care Cottage Primary Care Services

Service description The Cottage is a “day stay” centre where parents or carers receive help and support with problems related to parenting babies and young children, aged 0-3 years, including sleep and settling issues. Support and counselling is also available for expectant parents

Who can use the service? Parents/Carers and their babies/young children up to 3 years of age. Ante-Natal Clients requiring education / support / counselling.

Priority clients Families with children under 12 months and children “at risk” due to child protection issues


Who can refer? Health professionals including Early Childhood Nurses, General Practitioners, Paediatricians, Hospital and Community Health Staff. Self-referrals also accepted if appropriate.


Staffing Child and Family Health Nurses and/or Social Worker

Cost Nil

Contact details Postal address Address Family Care Cottage Tamworth/Nundle Community Health Service Locked Mail Bag 9783 NEMSC 2348

Family Care Cottage 16 Kathleen Street Tamworth NSW 2340

Phone Fax (02) 67 62 4650 (02) 67 62 4653


Transitional Aged Care Integrated Aged Care Team

Service description The Peel Cluster Transitional Aged Care program is designed to address the needs of senior people who, in the absence of the program, would require residential aged care. It is a time-limited (12 weeks) period of support and low intensity therapy in a community setting. It provides senior people who have been assessed by an Aged Care Assessment Team (ACAT) whilst in hospital as eligible, with an opportunity to optimise their functional capacity and determine their appropriate long-term care requirements. Provision of a goal-oriented therapy program which aims to help patients achieve their goals in their own home environment or a home-like environment. Support is provided for activities in which the patient is not fully independent. Services are tailored according to each individual client's requirements and are adjusted as the client's function improves. Who can use the service? Senior people who:

At the completion of their acute/sub-acute hospital episode and whom are ready for discharge and have the capacity to benefit from a period of low-intensity therapy and who have been assessed by the ACAT team as eligible for at least low-level residential aged care.

Are in the process of making a decision about their long-term care options after a stay in hospital.

Service hours

Monday – Sunday 7.30am to 4.30pm

24 Hour Phone Contact – All emergencies are to be directed to 000. Who can refer? Hospital staff refers to Aged Care Assessment Team for eligibility. ACAT refers to TACP. How to refer? Written referral – sent directly to centralise ACAT intake. Staffing Multidisciplinary Team. Cost Nil. Contact details Postal address Address Tamworth/Nundle Community Health Service Locked Mail Bag 9783 NEMSC 2348

Johnston House Corner of Dean and Johnston Streets Tamworth NSW 2340

Phone Fax (02) 67 67 8212 (02) 67 678080


Women’s Health Nurse, Consultant Integrated Aged Care Team

Service description To provide a Women’s Health consultancy service to the Hunter New England Local Health District.

To provide clinical and educational services to women in Hunter New England. This includes Pap testing, Breast examination and contraceptive information etc.

To work with women and other health workers to ensure better health outcomes for women in the area

To provide resources and a consultancy service to other health workers, women as clients and other women’s groups

To provide clinical stream leadership to Women’s Health/ Gynaecology stream (WHAM).

Who can use the service? All females

Priority clients Aboriginal, isolated rural women and low socioeconomic especially targeted but will see all females.

Service hours Monday – Friday, 8.00am to 4.30pm by appointment

Who can refer? Anyone How to refer?

In writing or verbally Staffing Women’s Health Clinical Nurse Consultant

Cost Nil Contact details Postal address Address Tamworth/Nundle Community Health Service Locked Mail Bag 9783 NEMSC 2348


Phone Fax (02) 67 67 8171

(02) 67 66 3967

Mobile 0428 239 316

Date post:	22-Jul-2020
Category:	Documents
Upload:	others
View:	4 times
Download:	0 times

Tamworth / Nundle Community Health Service Directory ......paediatrics, or those presenting with;...

Documents