Date post: | 13-Apr-2017 |
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QAPIOUR COMMITMENT TO USING information
systematically for CONTINUOUS improvement
PERFORMANCEIMPROVEMENT
* * * * *
PERFORMANCEIMPROVEMENTPROJECTS
SYSTEMS REVIEW
BENCHMARKS
We prioritize opportunities for improvement and create
Performance Improvement Projectsfor more intensive improvement work.
We review our sources of information to determine if gaps or patterns exist in our systems of care that could lead to opportunities to make improvements.
We identify benchmarks for performance by participating in national quality improvement campaigns and by comparing
ourselves to other providers in our state and nationally.
QAPIOUR COMMITMENT TO TRANSFORMING RESIDENTS’ LIVES THROUGH CONTINUOUS ATTENTION TO QUALITY OF CARE,
QUALITY OF LIFE, AND RESIDENT CHOICE
QUALITY ASSURANCE* * * * *
Quality of CARE
RESIDENT CHOICE
Quality of life
We continuously monitor quality measures in clinical care areas, medications, hospitalizations, care plans, survey results, resident and caregiver satisfaction, and resident
assessments.
We use resident and family surveys, feedback from the Resident Council, and input from care conferences and caregivers to make sure our residents feel loved, valued, and respected.
We work with our residents, their families, and their caregivers to create individualized goals for comfort
and care.